Came for a 930 AM appointment booked online for replacement of 1 tire. Still sitting on the lot…read moreuntouched after 3 hours. Doesn't seem like anyone is on a hurry to get anything done.

I was leaving for a business trip early. Realized I had a nail in my tire. The call center set me…read moreup with an appointment for 4pm even though the location had a lot of cars being worked on. They were very nice and knowing that it couldn't wait, they took care of it. It was very much appreciated. My feedback is the call center should ensure that they are not over sourcing them work.

I needed a side mirror for my car, the wrong one ordered. Brittany came out to my car, and ordered…read morethe correct mirror. The correct mirror came and she installed the mirror herself with the help of her phone flashlight. She told me not to pull off until I checked to see if it was working correctly and it was. I was so appreciative because she didn't have to install it, but she did! I was very happy and appreciative. She's the best! Thank you again Brittany for all of your help!!! Thank from a appreciative and satisfied customer, Danielle I.

Will no longer shop at this location Elyse was extremely rude when we called for parts and then…read morefailed to send a driver to pick them up

Love these guys! The service department is attentive, fair and I feel very honest. They are also…read morequick and conscientious about our time and work hard to keep us on track. I definitely have made this Ford Service Shop my go to shop! Thanks guys (and ladies)!

do not go here under any circumstance, Medford Ford has had my vehicle for two months for a…read morewarranty recall that cannot be fixed at this time. They supplied me with a loaner vehicle and gave me less than two hours notice when they said they wanted it back when I explained to them I had no other vehicle if they took their loaner back as they weren't able to fix my Ford, and explained to them that I would not be able to pick up my children from camp or get to work the following day. One of their managers Jeff told me that it wasn't Medford Ford's problem and that if I didn't return the loaner he was going to send the police to my house. They then went to the wrong house and threatened my 76 year old mother with police action if she did not give them the loaner which had never been at her home. this should never even have been possible for them to mess up as they had a copy of my license from when they gave me the loaner. They eventually did find their way to my and loaner back. keep in mind when they gave me the loaner they never told me there was any time limit or mileage limit on it, and I have spoken to them on a weekly basis in the hopes that they will one day fix my vehicle And at no point did they ever give me any information as to a time limit for this vehicle. I hope this post helps keep anyone else from enduring the hardship that Medford Ford has forced upon me and my family. If you need service on a Ford, please go to any other Ford dealer in the state but never go to Medford Ford.

Despite not having a shuttle service, the service department had a very polite lot attendant take…read moreme back to work and pick me up right on time after I finished for the day to take me back. The repair was a warranty job and the technician made a couple of suggestions, one of which I took him up on. The engine light issue was fixed at the right time and under warranty after I made an appointment literally the evening before. I have no complaints and am glad that an efficient and friendly Chevy dealer is so close to my place of employment.

My son purchased a used vehicle from Elkins Chevrolet, and unfortunately the experience since then…read morehas been extremely disappointing. The vehicle developed problems very early in ownership, and despite repeated service visits and an ongoing engine/oil-consumption issue, the matter ultimately progressed to the point where the engine now needs to be replaced. What is especially frustrating is that Elkins has acknowledged in writing that one of the required oil-consumption measurements could have been performed while the vehicle was already in their service department, but it was not. General Motors has since become involved and advised that responsibility for addressing the issue rests with the dealership. A dealership should stand behind the vehicles it sells, especially when serious problems begin shortly after purchase. Instead, my son has spent months dealing with repairs, conflicting explanations, warranty issues, and now a major engine expense. I'm sharing this so other buyers know to ask very detailed questions about warranty coverage, document every service visit, and keep every piece of paperwork. Based on our family's experience, I would be very cautious about purchasing a used vehicle here." That gives them very little room to say you posted anything false or exaggerated. I would not say "they sold him a bad car on purpose," "they committed fraud," or anything like that unless you could actually prove it.

Swing in to get some R-1234 freon for my college attending son's car. The counter dude was cool,…read morehelping me out as needed. The prices were higher than need be, even with my military discount, but whatever. Everything was okay. It's all good.

This dealership is right near my I have three Ford vehicles I brought my in for a routine tuneup,…read morespark plugs, oil change whatever else they do and then they charge you a fortune that was not the problem. The problem is I got my car back and it was sluggish and throwing a check engine light. I proceeded to bring the vehicle back to them days later and they would have their top mechanic look at I get a phone call and they stated that he looked at it. Nothing was wrong that they did and it looks like maybe an animal chewed some wires and they would need more money to look into that. I said no way my vehicle was running fantastic before you guys touched it. I brought it to a mom and pop shop and they found that these bone heads somehow put the timing into the negatives. The guy set it back to zero and my car has been running fine ever since no check engine light and my turbo is back performing as normal. Long story short they're top mechanic is either an idiot or they just want to steal peoples money. Can't believe they charge me $1200 for a fucking tuneup and did it wrong and then wanted to charge me more never again with this dealership.

I have been a customer of this location for many years. I once gave this location 5 stars. However,…read moreI am done with this location and will never shop here again. The front desk guy "Jeff" has to be the rudest sales advisor I have ever delt with. I came in to return an item from an online pickup order (first time I have ever returned anything here). When I set the item down, I started to open up my phone to pull up the order details. Before I could say a word, Jeff snapped at me and barked that I needed the receipt. I started to speak that I had the order info on my phone, and again he snapped "You need the receipt" before I could finish my sentence. I get it that I needed the pickup receipt to perform the return. But the attitude from this dude....not cool.

I remembered why I don't go here frequently, and only come to this location for something…read moreparticular: Jeff. Today (Sunday), I went to pick up an online order from this past Friday. There was another customer/buddy chatting with Jeff, so I waited patiently in line. He kept engaging with this guy instead of helping. Okay, fine. It's finally my turn and I explain that I'm there to pick up an online order. I had the email pulled up on my phone (in case I needed the order number), because I can't keep straight who can look the order up by name or not. He asks what it is for and I explain 2 quarts of oil. He immediately says "WE DON'T HAVE IT!" I say that is weird because I ordered on Friday. Jeff grumbles and goes to the back, and when he returns he says "I thought it was a different order." I guess that was his apology for being rude? Seems like every time I come here, I am inconveniencing this guy and get berated for wanting to be helped.

It was a pleasure working alongside Eric Glass, who have been actively helping us with whatever…read moreinformation we needed, ranging from window sticker, potential promotions, and updated proposals for the car of interest. John Danze, the manager, was also very friendly via text and provided us with valuable information we needed regarding specific safety packages/protection plans. It was a definite pleasure working with both Eric and John, for they both appeared motivated to help as best as they can. If you worry about putting down the $500 deposit to hold onto a car of interest, please fear not for it is refundable and Eric was quick in issuing the refund for us immediately when we couldn't proceed with the deal due to personal circumstances, unlike some other places which may prolong/delay the refund process. Thank you Eric and John for your assistance and I hope we can work together again one day in the future! Thank you for reading and best of luck!

The service department does not answer the phone so you cannot find out what is going on with our…read morecar. Poor management in service. You can count on high prices and poor communications. Stay away from this dealer. (unless you like agravation)

Amazing service. Amazing staff. Highly recommend this particular Firestone! I came in for a flat…read moretire 3 months after I purchased it. The tire was too damaged to fix. I bought roadside service when I bought the tires. It saved me. I only had to pay $31. Buy the roadside service. It might save you like it did to me!

From my experiences so far, 2 of recent history, the People there are professionals at their job. I…read moreappreciate that as everyone should. And fair pricing. They, Ken, quoted and Charged me significantly less than a shop near me, in my neighborhood, for the same job.. I Highly recommend to anyone based off my visits and interactions with them. For example, my experience was the opposite of that, at the Firestone in Mt Ephraim. Completely Wasted my time and money. An hour and a half and $25 to tell me they can't service my car, which Firestone Marlton had absolutely no problem doing. I wouldn't recommend Mt Ephraim Firestone to anyone. Not with the people I interacted with when I was there. Hope that helps. Thanks, FS Marlton. Keep up the good work with the people that I interacted with. 12/12/25 @12noon.

Easy scheduling Convenient location…read more Personable management Certified mechanics Complete service oriented

Needed front struts and an alignment. Was quoted 2600, took it to another shop for second opinion…read moreand got a quote for less than half of that!! Ridiculous pricing do not go here.

My 2010 SS needed a new underhood fuse box and I found one through this supplier…read more 1. It took two weeks to get the part from NEW YORK to PENNSYLVANIA. 2. The price was adjusted upward 400% from comparable parts but I paid it because I needed it. 3. I drove 20 miles to pick it up only to discover that it was broken with a golf ball sized part of the box missing, still apparently worth 400% markup. My sales person was Brian Meddings. Do not use this person who works on markup and made good money on my part, but refused to have it overnighted to my location and made me call him several times to get status on this item. 4. The part was broken and my two week waiting period flushed.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.