We couldn't be happier with our new BMW and are truly grateful to everyone who helped make the…read moreexperience such a positive one. Although the vehicle we selected was located at another dealership, the team efficiently coordinated the transfer and kept us informed every step of the way. They also promptly addressed our concern about the tires by replacing them prior to pickup, and made our trade-in process seamless. A special thank you to General Manager Curtis and Manager Pinkal for going above and beyond to ensure we were well taken care of. Their professionalism and commitment to customer satisfaction truly stood out, and we sincerely appreciate everything they did to assist us. We would also like to thank Jose for his support throughout our purchase.

Satisfied with my service appointments here. I can't speak to the buying experience because I…read morepurchased my BMW from another business. I always select early morning appointments so I can find a great spot to work while I wait. (If weather is pleasant, it's a leisurely walk to Streets at Southpoint shopping mall). Complimentary coffee/tea is a nice touch too. Grateful for complimentary rides home when I am unable to wait. Service associates keep you very well informed about the status of your vehicle. And love the 360 degree inspection video. Keep providing great service please!! :-)

I went in to get my free diagnosis test on my car. The gentleman at the desk was very polite and…read moreknowledgeable about cars. He assisted me quickly and told me things about my car I didn't know I needed fixed. He even recommended a near by mom and pop shop that can give me a good deal.

We are all entitled to our own opinion, right? Well here is mines:…read more Parking: 5 Location: 5 Ambiance & Décor: 4 Customer Service: 5 Went to O'Rileys today to have my check engine diagnosed. That darn light came on today and the first thing I could do is panic and think about the cost to fix. As I was on a stroll back to work from lunch I yelped "Check Engine" and O'Riley's popped up on my local search. I walked in and was assisted by Stephen! He was awesome. He took a diagnostic device outside to my car and hooked it underneath the dash and low and behold... He pulled my code from the car and told me exactly what I needed to do. He even went the extra mile to give me some sound advice. Great experience today at O'Riley's

Great place for auto care. Oil Change, Tire Rotation, Inspection and bigger jobs they do it all…read more Won't break the bank. Very friendly and helpful.

Had to change my radiator and this place did an amazing job! I went ahead and got my oil change…read moretoo. When a part I gave them didn't match, they not only called to update me but also were able to get the right part and fix my car within a day. I definitely recommend this place if you're in Durham and need to get any work done on your vehicle.

I went in because my windshield wipers were not working. They told me that the windshield wipers…read morewere not installed properly. By the way, they installed them 2 months ago and charged me $225 reinstall them correctly.

I came here after my car was rear ended by another person recently. They had Geico insurance, and…read morebrought me to this place to get my bumper replaced. My experience with this team was fantastic. They fixed everything up super fast, and my car looked good as new. The repair only took three days, and when I got my car back they had vacuumed out the whole thing and given it a car wash. I couldn't have been more pleased! I might come here myself to get some other small repairs fixed, just because they were so good. Highly recommend them!

They always have what we need or they can get it quickly! The staff recognizes me when I walk in…read moreand know all my vehicles!

Mario was amazing! Thank you for getting my mother's car fixed. Got battery for it, he installed it…read morein minutes! Great customer service and very friendly!

Cheap and excellent service. I use them for oil change and state inspection. 10/10 I will…read moredefinitely recommend

The place to go for oil changes, inspections and repairs!…read more I have been a long-time customer of this business. The guys at Hope Valley 66 auto repair shop always contact you within a timely basis to give you a reasonable estimate on any repairs that you may need. They will not suggest unnecessary repairs and will not try to overcharge you on service. Getting oil changes and inspections here is a breeze, I never have to wait very long, especially if I arrive in the morning on a weekend. If you need a more complex maintenance service or repair performed, generally you need to bring in your vehicle on a weekday for the mechanic to perform diagnostics. Whenever I have had to drop off my car for such a service, I will receive a call within a few hours after diagnostics are complete, with an estimate to approve of the repair. Usually, the repair (brake work for example) is complete by the end of the day. On occasion, a repair might take longer than that due to waiting on a part to arrive or some other factor but rarely do I have to wait more than a day or so. Be aware that this is an independent shop, not part of a large dealership chain or something, so the waiting area is fairly small and spartan. I believe there is free Wi-Fi available but have not had to use it for any period of time. Again, Hope Valley 66 offers solid, reliable service for very reasonable rates and I would recommend them easily.

No experience with purchasing a vehicle, but I recently had new brake pads & rotors installed…read more Extremely satisfied with the work they did! Reasons that I will return..... - best price around - hands down! - quality work - no squeaking, no pulsating! - prompt scheduling - on their calendar quickly - loaner car for the day - A HUGE perk of having a mechanic that also sells cars! -- super friendly & professional staff - my favorite of all, Oliver! (Of the canine variety). They will save you money and a headache. I have had the same mechanic for over 15 years, but I took a gamble trying Craige's, and I am happy to say it greatly paid off!

After my 2005 Toyota Camry had Died, 483,789 miles I was looking to buy another car and came across…read moreCraige Motor Co. In Durham,NC. After spending hours o the lot not finding the car I wanted, I was about to leave and came across a 2002 Saturn S series, Gold in color, she was clean and no dents, solid engine, at 27,000 miles it was a steal. Car was barely driving, first owners used it and hitched it to a camper and traveled all across the USA, seldomly drove the car, so after test driving the car, I decided to buy it ( 10/8/21 ). Today, almost two years now and she still runs like a champ, after replacing the fluids and oil change every 3,000 miles she is going strong. Thanks, Walt and your team for getting me back on the road.

I have found a great place in Cottman's of Durham. The man that runs the place, Jody, is a…read morewonderful and trustworthy person to have to take care of you and your car. He patiently explains every question that I have and he always comes through with what he says and tells me. I never leave there feeling uncomfortable. He makes sure that I get the best of care, and there are not too many places that I can boast of that. I can also boast that he goes the extra mile with taking care of me after hours. If you've never tried Cottman's for your specific car care needs, I highly recommend that you do. I know that Jody is a godsend to me. Ursula

Great experience all around for a transmission fluid and filter change on my Mini Cooper. I…read moredropped the car off the night prior and dropped the key through the door slot. They called me the next day around noon pickup. Price was reasonable (sub $300 - which is way less than Mini dealership) and everyone I interacted with were professional, friendly and helpful.