It's not necessarily the O'Reilly thing that gives it the two cents it's more of the personal…read moreexperience I came in there and I was standing in line and a person behind me comes walking through the door pretty much demanding stuff from the other employee and literally it's like we just all bow down to him and I saw that same guy at a different location, different attitude altogether but either way we gotta start being more human to people

Called store one hour before they were closing looking for a battery. Spoke to Dustin on phone and…read morehe was very polite and said to come on in. Went to store and met Assistant manager Christopher who help with battery purchase and install. Service was superb. Thank you!!

We had a Dodge Journey we bought in Bristol TN a few years back and almost home, the engine light…read morecame on and it was having power loss. The Bristol dealer told us to take it the a local Dodge dealer for them to look at and they would pay for the repairs. Well the Journey had to have the entire ENGINE replaced and Bristol told us to leave it there and they would pick it up, and pay Carville. Well, ever since then, they keep sending us offers for a car we don't even own! They've sent letters written in hand writing using fake names to get our attention. They keep sending us ads and we told them to leave us alone, but the garbage keeps comings. The has to be a LAW to STOP people like this from harassing people. We've heard bad things about this dealership and regret ever going near them!

I am very grateful to this service Department. On the road we experienced a somewhat overheating…read moretransmission and front wheel noise on my Chrysler. My dad and I both suspected a bearing issue! I called many service shops in Greeneville and this was the only one able to get me in the very next day! Thanks to Bobby for making this happen. So appreciated! The car needed transmission service and a wheel bearing! My car is now running smoothly and road worthy again! Thank you!

Two stars only because this is my first negative experience with this business. I've been a…read morecustomer for at least 3 years, and with all that time and all the work I out into my car I've put a lot of money into this location. As a woman, it is difficult to find a respectful and honest automotive business these days. I went in to pick up an order. I was told it had been delayed, so I made sure to give it enough time to get there. Unfortunately, the clerk decided he was allowed to be condescending to me. I am unaware of how someone with such a disgusting attitude got a job in customer service...but he needs to go. We will choose another automotive business or simply go to RockAuto.com.

New staff seems to be working hard to help customers that come in. Great value. Rose Mary was a…read morehuge help.

Rude and unable to complete the job paid for. Multiple transmissions and tow bills and my truck…read morestill is leaking fluid so I am sending it to a preferred installer of jasper transmissions as this business isn't on the preferred list....the owner doesn't return phone calls and doesn't care about his customers. Less than 2000 miles and my truck has been out of use for over 6 months. All transmissions came from jasper and where installed there....NEVER AGAIN. Call Jasper for their preferred list so you can get a good shop.

The folks at Kyker Extreme are the most dependable, knowledgeable and professional automotive…read morebusiness I have ever experienced, and I'm talking about over 20 years of doing business with them. They all go out of their way, well and beyond, to try and satisfy people. I highly recommend them and in all my years of doing business with them, have not once been disappointed.

My battery went bad and they replaced it because it came with a 3 yr warranty. I was very satisfied…read morewith their help and service.

My last experience here leads me to think I'll not darken their door here again for the foreseeable…read morefuture. I had a car that didn't start more than likely the battery. At home I got the electrical checker out and battery was two volts. Yes way low. Jumped off checked again with running 13 volts yes getting electricity. Get to advance here and walk in. One person at the computer I walk up and he's typing. I said hello no response got ignored. Two people walk out from the back one a older guy that would make a good Santa clause. White hair and beard. Told him like to get a battery checked. He said sure and grabbed a checker and I told what car and he connected the checker to the battery and said battery shows as good and said your alternator is bad I thought strange I just checked at home 10 minutes ago 13 volts so we went back inside he called around and said I'll replace at my business down the road for 580 dollars. My wife said what I was thinking we will get a second opinion and went to dealer where we got the car in Johnson city, five minutes they said battery is good, alternator is good parasitic drain and walked around to the back hatch oh your dome light is on...... so no bad alternator or battery operator error that the guy at advance was trying to make 580 dollars on. And we turned our back for about 30 seconds and he said you know your missing a pop rivet from your air breather showed me it dust around it no dust where it was so he probably took it in order for him to know a pop rivet

Worst dealership I've ever been to. I wish I could give 0 stars. Their sales people are some of the…read moremost dishonest. Their vehicles are way overpriced. They told me they were only going to do a soft credit check and when I didn't buy from them they did a hard credit check. If you like wasting money and getting lied to this is the place for you.

We took my son's Suburban to Bachman-Bernard Chevrolet GMC last week and were treated extremely…read morewell. The first person we talked to was Sandy, and she truly makes you feel like a valued customer. Ted, the Service Mgr was next and he answered all our questions regarding transmission cooling--differential fluid change requirements--and tailgate damage repair. The total repair took less time than we expected and it was very well done. The 1500 mile drive back to Wyoming was a true test of the repairs and it passed with flying colors thanks to Ted, Sandy and the mechanics that worked on the vehicle. Great job from a satisfied customer.