Had to replace a belt in my car recently. Purchased the one for my car at O'Reillys. A friend…read morevolunteered to replace it for me - woohoo. So we met, let the car cool down, he took the bad belt off and went to replace with the new one. Realized the one we purchased was not correct. So we had to take another car and drive all the way back to O'Reillys. Come to find out that the belt in the sleeve we purchased was not the one that goes in the sleeve. I'm not sure if the manufacturer messed it up or if an employee at O'Reillys did - all I know is, we were out some time just to get the correct one. I'm not sure if you have ever experienced this or not but my advice is - take the old belt with you to get the new one - then compare. It sure would have been nice customer service if they gave you a coupon or discount on next purchase - for your troubles. Just a suggestion. At least the price was reasonable.

I have to agree with the other review. This place has great prices compared to the others in town…read more I have used them many times for that reason. But I have been given the wrong part multiple times even though I had an ASE certified mechanic with me and he had all the correct answers they needed to give us the right part. The price is right and the service is friendly as far as auto parts places go. Just don't be surprised if you have to make another trip to get right part.

They had what I needed. Even had salt for the 8" of snow coming this weekend. Store was busy and…read morethe folks at the counter worked quickly.

I wish I could give a lower score for this. I went to this shop last Thursday (Oct 30th) and had…read morethe worst experience. I needed to get my battery checked and possibly replaced. When I told one of the workers, Matt, he sighed and told me he would check it but not change it. Ummm ok? Apparently he didn't want to change it in the rain for fear of being shocked.... It was hardly raining at this point. I didn't even bring an umbrella. Also, gloves are a thing. But ok, fine. No big deal. He recommended a store they do business with just down the way. However, when I got there they told me they could change the battery but that I needed to get one from O'Reilly. Thanks Matt for letting me go all the way over there empty handed. Ok, fine. No big deal. I drove back to O'Reilly where Matt was waiting for me. I had called him on the way and he was apologetic which was nice. I think he even gave me a discount on the battery. After paying for the battery, you'd think that the least he could do would be to take the battery to my car. I'm not weak, but I'm still a young female customer who knows that batteries are heavy. Didn't even offer. Thanks again Matt. So I picked up my battery and headed back to the other store where the tech proceeded to change my battery IN THE "RAIN" and without gloves on. Sooooo Matt just can't change batteries I guess. The technician finished up but then my car started showing all these weird messages. The technician told me that the battery might be bad and that I needed to go back to O'Reilly for a 3rd time! At this point, I had been on this adventure for over 2.5 hours. 2.5 hours for a battery. As you can imagine I was pissed, but I headed back to the shop anyway. Thankfully, another tech at O'Reilly was there to help me (I wish I could remember his name because he was so kind and excellent) instead of Matt. He checked my battery and everything was fine, so I drove a few days on it and everything went away. My main takeaways from this experience are that Matt had no idea what he was doing but works there anyway, he doesn't care about his customers and wastes their time, and even though O'Reilly advertises free battery installment some of their workers are too lazy to do that, so they shouldn't be advertising it at all.

If I could give zero starts I would. The assistant manger was beyond extremely rude. He cussed my…read moreboyfriend out in the store for asking a simple question, and another associate claimed to be the district manager. Absolutely RIDICULOUS! Another customer was complaining about how she was treated by the assistant manager the same day, and another associate also complained about the assistant manager! GET YOUR PEOPLE IN LINE. Ridiculous that retail associates treat customers like trash. Do not go here!! This company has lost multiple commercial customers because of how they were treated in this store.

We had the best experience with Nick here! He was more than helpful and went above and beyond to…read morehelp my boyfriend and I! He spent at least 45 mins assisting us in trying to get parts and replace a rotor for our trailer! We appreciated his hard work and his excellent customer service!!!

This Autozone has always been a good one. The staff here are really nice and helpful. I prefer…read morethis one to the one on 42 because they are more friendly.