Abdiel was so helpful! Saved me so much time and money compared to visiting a mechanic. Learned a…read morelot about my car and got everything I needed. Would highly recommend this location.

I went there to purchase windshield wipers, and one of the nicest employees named Janelle went…read moreabove and beyond to help me.

Since I brought my 2022 GLC 300 I have been bringing my car here ever since for service. This…read moredealership is great especially the service department. My service provider is Dustin and he is phenomenal. He always makes sure I receive the correct information and is always looking out for me. This dealership is great especially the service department. The staff are very friendly, and attentive to your every need. They are pretty fast with servicing my car. I never have to wait longer than 2 days for my car to be serviced. They always seem to have loaners available when needed. And the loaners they give out are always in great condition. I have been to other Mercedes dealerships in the area and the service at Euro Motorcars is unmatched. If you are looking for a new dealership to take your car to be serviced or looking to buy a Mercedes I suggests checking out Euro Motor Cars as your first dealership.

I love my Mercedes, but because it's an older diesel model (GLK 250 BlueTec), some dealership…read moreservice departments can be a bit predatory--trying to subtly push me into buying a new vehicle. The team at Euro Motorcars in Germantown, however, provided outstanding service without ever making me feel bad for loving my older car. That commitment was put to the ultimate test with a persistent, tricky check-engine light. I had brought the car in for the same issue over an extended period, and the initial fixes just weren't resolving it. When I brought this frustration to their attention, they didn't treat me like a difficult customer. Instead, they simply doubled down on making it right. They kept my vehicle--and kept me in a brand-new loaner--until the issue was fully resolved. It took several months, including a master service call directly to German engineers. Throughout the entire process, communication was stellar. I received regular updates, had a long, reassuring conversation with the Service Director, and was even invited to talk through the mechanics directly with the technician working on my car. Because the diagnosis was so complex, they made some initial missteps--and rather than passing those costs on to me, they absorbed them entirely. It is rare for a business to take a frustrating situation and turn it into a genuinely positive experience. Hats off to the service team at Euro Motorcars for living up to the Mercedes ideals of quality, craftsmanship, and integrity.

Super friendly, professional, affordable, and non-pushy service…read more I came in on a Saturday afternoon close to closing time with what I thought was a nail in my tire (it ended up being two nails!) and Mr. Freddy was helpful and accommodating. He was able to patch, balance, and mount the tire in 10 mins for a very reasonable price. They also do body work here and I asked for a quote on some minor rear panel damage. He offered a very competitive quote and explained the reasons for the cost. If I end up going through with the work I'll write an updated post with before and after pictures. Highly recommend for tire/basic automotive work so far.

out of all the mechanics I have experienced, This is by far the most unprofessional and dishonest…read moreman I've ever done business with. Do not trust his times. Do not trust that he fully did the job. In fact, do not go here. My friend recommended me this person and my experience was so bad that it's negatively impacted my friendship.

I had a FANTASTIC buying experience from start to finish with BMW Silver Spring. Jacob Jay was…read moreoutstanding and did "above and beyond" what I expected from him as my sales representative. I could tell that he sincerely loves what he does for sure! Quite knowledge and accommodating. I do recommend BMW Silver Spring. All the staff were amazing...to the front desk greeter, to even the finance representative Bridget. I cannot thank them enough! :-)

BMW dealership in Silver Spring... whew. It's been a LONG minute, but I had to come back because…read morethese other shops have been out here playing in my FACE. One thing about this location? The location itself is top tier. Super convenient and easy to get to, especially compared to some of these random dealerships way out in the cut. But unfortunately, convenience can only carry a place so far. The service department has always moved at turtle speed. The wait times are honestly ridiculous. And of course, nothing here is cheap. BMW service prices are already painful, but I used to tolerate it because the quality at least matched the price tag. Lately though? The little details are disappearing, and that's what worries me. Basic things like topping off the windshield washer fluid, properly washing the car, or even doing a decent vacuum job are being skipped or half done. If corners are being cut on the obvious stuff I can see, it makes me question what's happening with the actual maintenance and repairs I can't see. At this point, I genuinely have PTSD dealing with BMW service departments. Every visit feels like stress, confusion, waiting, and wondering whether you're really getting what you paid for. SMH.

Recommended by a family friend! So glad I took my car to get checked out at K&G! Had been having…read morebattery issues for awhile where I'd have to start my car every other day or it wouldn't start on day 3. New battery died within a day! Kit figured out the issue that no other shop could! Informative. Responsive. Reasonably priced. Will be getting my car serviced by Kit and his team from now on!

Took my car there for maintenance recently and have nothing bad to report. Smooth process. Lockbox…read morefor early drop off available. Fair prices and I got text updates along the way. Grace and Kit are both wonderful and friendly. The prices are very fair. I will definitely be coming back as a regular!

Eddie and the team are amazing! Knowledgeable and transparent with what needs to be done. No BS,…read morestraight to the point, and friendly as can be. They are fast, fix things right the first time, and their prices are more than reasonable. I took my car in once because I thought it was on its last legs-always hesitating and would just shut down. I was expecting a high quote (in the thousands) and Eddie took a look at it, replaced a part within 2 hours, charged me almost nothing (a little over $100 if my memory serves right) and the car was running like new. Him and his team are what is most important when looking for a mechanic- absolutely 100% trustworthy.

​I put a review on here a couple of days ago about the tires that I bought. I bought two used ones…read moreand two new ones and one of the new tires went flat on me not long after I bought it. So I am not very happy about this place I will never return to E&D tires in Maryland. But I guess you get what you pay for. I had to go to my garage and buy two brand new tires and they checked the tires that I bought from E&D tires in Maryland and they said that there was no nail or anything in my tire and there was nothing wrong with the stem of my tire. So the tire was crap when I bought it. So if you buy tires from this place just be careful I would not buy any more from this place again.

Car overheated so I towed it to the nearest place. Mr. Lee found a spot for my car and had it back…read moreto me in 3 days. I would go back.

Lee's Auto Care has replaced front and rear brakes at different times, replaced a radiator hose,…read morerepacked the front ball bearings, and done numerous oil changes for me over the past 3+ years. Highly competent and knowledgeable, fast, honest and ethical, polite, with labor rates the same as many and lower than some. (They don't do everything, for example, they don't put tires on rims or take tires off rims.) I'd recommend Lee's to anyone, esp. Asian cars.

Incompetent. I took my car to go see this charlatan on Wednesday February 6th. The check engine…read morelight in my car was on and there was a noise coming from driver side (left wheel). He told me the check engine light was because of a defective oxygen sensor and the noise was because of a bad wheel bearing on the driver side tire. Nothing that he did fixed either of these problems. The noise never went away and the check engine light came back. I took my car to Firestone this morning. I should have gone there first. Instead of wasting $500 at his shop. Firestone discovered that the noise was actually being caused by a bad wheel bearing on the right side (passenger side). Additionally they found that the check engine light was being caused by a bad intake manifold in the engine. So this man who claims to be a mechanic incorrectly diagnosed the problem and fixed something that probably didn't need to be fixed. All so he could get paid. That is such an incredibly short sighted attitude for a businessman. Now I know he's a liar and a cheat. In addition to being a very bad mechanic. DO NOT GO TO THIS MAN. Like many private mechanics he will do anything to get paid. Even if it means lying or inventing a problem to fix.

I had high hopes for this place but $1000 later, the ac still doesnt work…read more.. Brought it back 3 times, each time thinking that would be the last trip. Friendly service but didnt solve my problem and it felt like money wasted.