On multiple occasions Winkler's has provided service on several family members vehicles and we all…read moreagree Winkler's is an outstanding, automotive service venue, firstly, because of the outstanding service expertise provided, and secondly, Center Manager DANNY and Associate DESTINY are so personably welcoming, thoughtfully patient listeners and communicate about the service details with great clarity! And their Lobby, restrooms, and service area are clean and organized.

It is with great disappointment that I write this review after being a loyal customer of Winkler's…read morefor over five years, servicing all four of my cars here. My last visit revealed the shop is under new ownership with new employees and a new computer system, and my entire service history was gone. I brought in my Honda CR-V for a blinking "D" drive light and paid a $190 diagnostic fee. The staff later informed me that the issue was likely "electrical or sensor related," but a full diagnosis would cost more with no guarantee of a reasonable price. The service advisor talked me out of pursuing the repair, saying the mechanic found no physical issues on a test drive. Hoping to get some value for the diagnostic fee, I asked them to inspect my worn ball bearings--an issue the previous mechanic had advised me to address soon. I was told the car "looks great" and my concerns were completely dismissed. Now, a month later, the very issue with the ball bearings that Winkler's failed to take seriously has come to fruition. My car is now not working because of their negligence, and I am forced to have it towed to another shop for what will likely be a significant repair. I feel my $190 was taken for an inconclusive diagnosis, my valid concerns were dismissed, and I was rushed out the door. The commitment to customer satisfaction that defined the old Winkler's is gone. Sadly, my family and I will now be taking our business elsewhere.

I have been a loyal customer for years but not anymore. My experience with them recently has been…read moregetting worse. Mr. Kim raised his voice at me over nothing. I let it go and I continued to take my car their for service. Thomas (his son) has an attitude and has no consideration for loyal customers. He refused to make an appointment for some work that needed to be done. Mind you, I have always made appointments and kept them. Miguel is an excellent person and mechanic but who cares if the owner and his son are unpleasant and insulting to a loyal customer. Fortunately, there are other shops. I refuse to ever go back to them.

Simply put, honest, professional, exceptional work by a good family. If you have any doubts about…read moregoing here, don't. You won't regret taking your vehicle here. I have had several things done to my Ford Expedition and Mr Kim and his son always take care of the issue quickly at a fair price. I have asked for other work that I 'thought' might need to be done and they evaluated the situation and said it didn't need to be done. They choose the best option to fix the issue without adding anything un-needed. 100% recommend.

Highly, highly recommended. Greg understands vehicles, is reliable and trustworthy. You'll get…read morethe repair that is needed, he can explain why he did what he did, and won't do things that aren't necessary. I'm comfortable dropping my car off and saying "Do what you think needs to be done, don't do what you don't think needs to be done!"

As long as I've been driving, Certified Auto has been our go-to mechanic (over 35 years). Honest,…read moreresponsive, and wants to get you back on the road safely as quickly as possible. Greg provides pricing, options and great advice about how to approach a repair based on life of your car and your plans with it. That advice has been priceless for my family over the years. Everyone could take a page from their book on integrity and decency.

I wish I could give more than 5 stars! As a consumer, I judge a successful transaction by the…read morequality of work, and the ease and convenience of doing business. Zamora's fixed my car in 3 days less than anticipated. And it looks better than brand new! Their relationship and proximity to Enterprise Rental car made is so incredibly easy to drop off and pick up my car and get the rental. In this day and age when people settle for an AI response and you feel like a pixel on the screen, it was so refreshing to deal with the staff at Zamora's. They were so pleasant and knowledgeable. It's never a good thing when you need body work, but when you do, you should immediately call Zamora's. They are spectacular!

I don't always need cosmetic-only body repair work, but when I do..I insist on Zamora's Auto Body…read more Hey everyone. Yeah, your boy had his very first 2-4 MPH dust up sitting in holiday traffic. Thankfully, nobody was hurt. My car? Not so much. A headlamp and front quarter panel lost a high five with the reinforced back of a panel truck somewhere down South on the way to visit family. Upon return to Maryland, my insurance company and I made arrangements to have work done by Zamora's. They had years ago done some excellent work on another car we have. This shop is what makes me so happy to support American Small Business. Their location was clean and well-managed. My service coordinator, Alex, always kept me up to date on technical proceedings with my car. When it finally came time for pickup, my car nearly looked brand new. Panel lines lined up, no orange peel in the paint, and the color match was flawless as they clearly secured manufacturer paint. All repairs were clearly itemized and the payment was made efficiently from my insurance. I will assume prices were reasonable / consistent with the market as my insurance provider did not balk at the quote. I am very pleased with the work they did and would vigorously recommend them to anyone else who might need auto repair work done. Motor well (and safely) my friends!

I have lived in the Rockville Community for over 40 years and have taken my cars for maintenance…read moreand repair to more places then I care to mention. For the past 2 years, Nealey Tire has and continues to be one of my best car repair experiences. Professional and courteous, their young, talented and motivated staff get the job done. And unlike some nearby dealerships they don't press me for "repairs" that are just not necessary. Prices are fair and promised times for repair completion is usually met. My latest repair, a leaky value stem on my 1967 Chevy Camaro. Kyle at the front desk understood my slowly deflating tire situation and squeezed me in despite their busy schedule and lack of appointment. Lead mechanic Javier got it done and also pointing out some rust on the tire rim which may cause future problems. Who says customer service is a lost art in America? My three vehicles are repeat Nealey customers!

BEWARE! They charged me 10x the market price for a replacement part. The manager's explanation was…read morevery clear "If everyone else is overcharging, we'll do it too" - the trick they'd use to rip you off.

My family has been going to Clarksburg auto services a few years now. The husband and wife team are…read morehardworking and efficient. They have been clear with communication and prices. Service turn around has been quick. I will drive extra miles to come here for all of my auto services.

Stopped for an emergency car issue here and we were treated very well indeed by the Kim family…read more They are fair and friendly and professional. Happy to recommend this family business!

I discovered a screw in one of my tires and went to Hanagan's. Although they were busy, the person…read moreon duty came out to my car - removed the screw and checked to make sure there was no leak. All good and no charge with a big smile on his face. Can't beat that kind of service!

At Hanagan's they will get the job done The staff are very awesome people and very knowledgeable…read morein their work.

I bought a car out of state, and needed to get an inspection. I called all over. Some never…read morebothered answering the phone. Some were rude and some were expensive . Finally a co worker, recommended I go here. i checked the reviews and I was sold. I spoke with Ernie, who was very professional and set my appointment. The inspection was $80. I got to my appointment and the cashier John, who was very professional, had me fill out paperwork. Told me it might take 1.5 hours. No problem. I strolled over to Marshalls and Panera. Time flew by, in fact it only took 1 hour. And it passed inspection. Luis the mechanic told me , he did a thorough inspection and no issues found. Ill definitely return .

Absolutely amazing people, they lifted my car, did a full inspection of my vehicle and gave me the…read moreentire rundown all within a hour