Manager stayed sitting behind the computer while customers waited for 20-30 minutes for checkout…read more I asked him if there was more anyone else available to check us out," I'm the manager so you have to wait til someone else come in". Product dropped. Bye.

Best service anywhere. These guys are superb. Will help install stuff on your car, whenever…read morepossible.

Good and fast service. Had to get my car towed and they did a great job but i wish the driver was a…read morebit more careful. He used a key to get my tow hook cover off and created a pretty deep scratch.

My son broke down in the intersection next to Bussard's today. He went in and asked for help - the…read moreman at the desk said he was too busy and couldn't help, not even to push the car out of the intersection. I had to leave work, help my son push his car out of traffic and we worked it out without them. Needless to say, we won't be returning to this place of business.

Asked a question over the phone about rotating tires and got some good free advice. Much…read moreappreciated.

My car needed to be re-towed (through a AAA request) and the guy (no name was given) who was sent…read morehad a MAJOR attitude problem. Unlike other times I have used AAA for towing requests, the business who would be assigned to come to tow me would call, their tower would identify who he was, where he was coming from, and how long it would be before he arrived. The 40 West guy never called to let me know he was on his way, where he was coming from, or how soon it would be before he would arrive. All he brought was attitude. I had borrowed a car from a family member and was at the location within 10 minutes (if not less) after calling AAA ... AAA told me the tow truck would be at the location within 30 minutes -- maybe that is their standard estimated time they use when a tow is requested or maybe the girl I spoke to did not know the correct protocol? I don't know. When I arrived at the facility that had my car, the tow truck was already there. I went inside to pay my bill and get my car key. I was warned by the employee at the location that the 40 West driver appeared to be upset because I was not there when he arrived. I walked out to his truck and apologized for him having to wait and his reply was a smug "whatever" with a shrug of his shoulders. His attitude only went downhill after that. He wanted to know what was wrong with my car and if payment was going to be by cash. I explained my car problem (not that he needed to know) and why I needed it re-towed and I would pay with a credit card. He shrugged again and he added "I was told you were paying with cash." I felt the need to ask if paying with a credit card was going to be an issue. He replied, "No" and what cards he would accept, but his attitude spoke louder than words. He proceeded to move his truck (roll back) and positioned it behind my car. As he backed my car onto the roll back and worked to secure it, another person from the facility where I had my car, came out to quickly speak to me. While I was busy talking with him, the 40 West driver got into the truck and simply left without me. I had no idea where he had gone or which route he took. I quickly got into my borrowed car and drove quickly to the garage where my car was to go, hoping he would be there. Upon arrival, he was there along with his attitude. Other unfortunate issues took place once at the garage (additional charges for mileage that had to be explained and settled), but his attitude and rudeness did not wane toward me or toward the receptionist at the garage. To say he was very unprofessional is an understatement. I have never used 40 West in the past (they were not my choice, but assigned through AAA), and after this experience, it is highly unlikely that I would recommend them. I was already upset about my car having an issue where it had to be re-towed, but to have this guy show up with a MAJOR attitude that continued through the entire time I had to deal with him, did not set well with me, hence the need to post this review.

Traveling on 70W, my car started "bucking," dying, and overheating, but I was able to limp another…read morecouple miles to Calvano's. Leonardo got me in right away, diagnosed a coolant lock, and got me out the door and back on the road in under an hour. Super roadside service and a good price!

Such a great experience!!! I was traveling and had a blow out, Had no Idea that some cars do not…read morecome with jacks and spares. I was stranded!!! I pulled over and called a 24 Hr. tire repair shop in Frederick and ask for service they gave me a price of $489.99 for 1 used tire and to come 15 mins to change my tire! They new I was stranded and tried to take full advantage of my situation, I looked up another tire service near Frederick and Mr tire came up another 4 miles from me so was headed there worried i would damage the rim but was not going to let the predictors get my money!! As I was pulling out directly across the street i happened to see a sign that said Calvano's auto repair and tire ( thank God) no beat up rim. I pulled in and Leonardo came out. He said he would have to order a tire but i said I had to go I was stuck he said let me check and see if iI have anything used that would work. he luckily did, he removed my tire and put his tire on, went to balance it and said no this tire isn't any good let me see if I have another he did, luck still holding, he changed it again and it was a decent tire. he balanced it and installed it.. I asked him how much and he said $60.00!!! I was like wow, he knew my situation and he could of charged me $200 and i would of been fine.. Its nice to know that there are good honest people in this crazy screwed up world and he is for sure a great honest hard working guy! So check your cars to make sure you have a spare a tire and a jack!! I know cars very well and I did not even check for a spare and jack it was a brand new car I figured it definitely would have one!! Don't assume because then you are vulnerable to people like the first co I called that take advantage of your situation. Highly recommend this Company!!!!

LUNATIC PRICING... I was quoted $219 for a manual battery disconnect switch (and $394 for one with…read morea remote) which subsequently I purchased from Amazon for $8.13 and installed myself in 10 minutes.

I brought my car in for the Safety Inspection. They did it right away for the price they quoted…read more Nice waiting room with coffee and TV. Friendly, helpful staff. It was great.

I brought my Cadillac in to get inspected for Uber. And I was told that I needed to have front and…read morerear struts and because my car has a magnet ride system it was going to cost almost $6000. You can imagine the shock. So I took the car to Fitzgerald auto Mall And lo and behold. It only needed rear struts. So I guess if you're gonna run a business and you're gonna lie to your customers or potential customers that's a bad sign. So I'm telling you stay away. Oh and my struts cost me $2100. Thank you. Have a nice day

This guy has no interest in fixing your cars problem. He will charge you diagnostic time and not…read moreeven address your issue and then want more money to address your cars issue.

Honest. Helpful. Kind. Clear. 10/10 I had my car towed to…read moreDynamic Auto on Byte Drive during a really stressful situation, and I'm so grateful I ended up there. The team was honest, clear, and incredibly helpful from start to finish. They told me my engine was seized -- a huge job they could have taken on -- but instead, they did the honorable thing and advised me to take it to Chevy so it could be repaired under warranty at no cost to me. They even mentioned they would have to charge me a lot if they did the work, and still encouraged me to go where it would be free. That honesty is rare and so appreciated. Everyone I spoke with on the phone was friendly, understanding, and straightforward. They explained everything clearly and never tried to upsell or take advantage of the situation. Their integrity truly helped me in a very stressful moment. I highly recommend Dynamic Auto for anyone looking for an honest, reliable shop in Frederick. I'll definitely return if I ever need service again.

I took my 2020 Jeep grand Cherokee in for oil change. They told me I had a valve gasket leak…read more They said it was leaking onto my Spark plugs and it need to be taken care of. They told me my extended warranty would not cover it and it would be approximately $2000. They sent me pictures and I sent them to my son who is a master mechanic in another state. He took one look at the pictures and told me they were trying to rip me off that the leak wasn't bad at all. I would not ever recommend this business to anyone if they believe in ripping off customers .

My car window shattered from a rock and they fixed it, cleaned up the glass, and did a fantastic…read morework the same day for the best price. I called around and they were the best !!

These guys went above and beyond! They were incredible! I…read morecame in after being rejected from five other body shops/glass repair shops. My sun roof had come off due to a recall issue ( which I didn't know at the time). All the other shops took one look and said no we can't help or we don't do that and sent me away. No these guys! They took a look, helped me figure out that it was a recall issue, told me who to contact about it, and put a cover over my car... ALL WITHOUT CHARGING ME!!! I can not recommend them more! 10/10 amazing service, I will be back because your honesty and willingness to help was just the best.THANK YOU!!