Prior to this review at this point, all 10 of my reviews have been positive. This is my first negative review. At the initial installation of my AC, Rus was great. But if a problem comes up, he avoids it. Since June 2020, I noticed a big problem with my AC unit that Rus installed, and he refuses to fix it. It may have had a slow leak all along, and I did not notice it until then when I had a real hot day and I was home all day. It was because I was working from home and prior to that, I was only at home at night times during hot season. I noticed on a really hot day in June that I could not get the indoor temperature lower than 82. Another AC tech checked the readings on March 30, 2021, and he said it was a bit low and could be a possible leak at the coil. On April 8, 2021 A couple of other techs that saw the AC oil coil stains and said with the readings that it had, it was an obvious leak. They said Rus could have fixed the problem in June, and the freon injection just temporarily bandaged the problem. Rus has not returned my calls about this, and I texted him the readings and photos of the coils. Low side 85 psi High side 210 psi Refrigerant r 410a Ambient temperature 70 degrees In September 6, 2020, we had another real hot day again I could not get the temperature below 82. Rus finally came 1 1/2 months later after constantly calling. He claimed the AC was fine. He texted me back a week after I first notified him of the readings on March 30, 2021. He said now that I had somebody else check out the readings, he said he is voiding the labor warranty! He never gave me the warranty in the first place! And he knew since October that I was going to have somebody else do the service, because he said he could not match the offer price. He even told me to have it done in the spring before the summer season. He never said anything about voiding the labor warranty. Between Yelp and the BBB, Rus had 3 terrible reviews. All had a problem with their AC system after the service and Russ did not follow up after they contacted him back many times. It is the same that he did with me. Also according to my roofer, his installation caused my roof leak in which they originally thought it was something else. They first reroofed my composition part of my roof thinking it would stop the leak in my bedroom closet. After I figured out that it was still leaking, they determined that it was at the AC unit that needed metal against it. And it fixed it. I notified Russ of this when I found a leak in the first heavy rain after his installation. I never had a leak there prior to the installation. He said that his installation did not cause it. He was wrong. read more

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I selected Advanced Comfort to commission my mini split systems. At first Russ was great, lived up to all the reviews. We encountered an issue with one of the systems, paid to Russ came back out, trouble shot the unit and determined a bad unit. He told me that he would work with manufacturer support and provide all the data from his efforts. This was three weeks ago and last I ever heard from him despite four messages. This left me in the middle of summer with 100 degree temperatures of having to deal with the manufacture. If you just want just a basic service call and no back end support, call these guys. I cannot recommend this company to anyone, stay away! read more

My contractor recommended Russ and what a mistake that was. Russ was consulted about installing a new HVAC in my home. He was made aware of the system I wanted and that I was interested. I sent him estimates and manuals prior to purchase. After he installed the system he abandoned the job even though the system was not working. He left the project in the middle of winter and left me without heat - he knew this. One unit he installed was leaking and he never came back to fix it. He would promise to come and then not show up, without any call to tell me. Russ is very irresponsible. He also never finished the insulation that he began. I gave him many opportunities to resolve and rectify his failings. The manufacturer had claimed that the system was not installed correctly and because they will not talk to consumers and Russ would not show up, my warranty was blocked. Russ never resolved this. I had to pay/hire other companies to try to determine why my system was not working correctly. It still does not work correctly and I have run out of money. The contractor is aware of Russ's failings. DO NOT HIRE ADVANCED COMFORT TECHNOLOGY read more

Good service and good price been using him last two years for my AC repair highly recommended his service also he keep is appointments

Russ is Excellent, everything the reviews say he does is what I experienced. Schedule appointment quickly, great service, very trust worthy and reasonably price. Russ is the Best!! I Highly recommend. Eddie read more

I needed a yearly check up on my AC. I was worried that scheduling an appointment would be tough since it's that time of year when Bakersfield gets hot and appointments are taken up. Russ took the call and was able to schedule an appointment for the next day. He was very respectful, honest, and thorough doing my AC check up. I will be using him for my yearly check ups. Continue the excellent work sir! read more

Russ is awesome. He does a through inspection and great service work at a very reasonable price.

I purchased a top of the line Day an Night system through "Advance Comfort Technologies " and I will tell you Russ and Bernie worked there butts off getting my old system out and my new system in. It was very important to Both of them that me and my family were comfortable, I shopped around and I will tell you that these guys are true to there word of what they tell you. Highly recommend!! They will be my AC tech from now on. They are also very very knowledgeable of there products they install. read more

do not call this company!! totally unprofessional and a complete liar!!.. we bought an air conditioning unit from this company for $8,000 and it consistently brakes down and we had nothing but problems with it from the start.. the first thing that happened was the ceiling fell through because they didn't glue a connection on the condensate drain elbow. after I asked him to pay for the damage that he clearly has done. he said that the line has backed up and that's were the water was coming from.. I go back in the attic to take a look and he clearly... so I called another local company in town and they found numerous problems with the install... the unit was sucking attic air in, the line set was kinked, and wasn't insulated.. this would make Mickey mouse proud... do not call this company they will rip you off! read more

When I make call for appointment for service and Russ Burnight answer promptly time and set up schedule quickly as same day as services when he done his job then text me as easy communication. I highly recommend it service and very very Honestly business as well reasonably price. I thought condonce motor fan but Russ very honest explanation clear about unit a.c. part that not problem and replace capacitor answer correct. My whole family so thrill AC finally work and Thank You Russ honestly and professional business. Totally recommend. Give Him call. Not hurt to ask !!!!! read more