I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

We had a clogged shower drain upstairs with a loose pipe, which created a leak in the ceiling in…read morethe downstairs bathroom. Water pooled in the ceiling. After having such a positive experience with Alchemy last time putting in our new water heater, I knew who to call. I called Alchemy, and within one day, they came out and fixed the leak and replaced the pipes. They did a fabulous job, and Josh and Sarin were very professional and polite. You could tell they cared about us and wanted our needs met, which I appreciated. We are delighted with the finished product. We even told them on the spot about a leaking faucet in the bathtub, and they also fixed it that day. The value was in line with what other businesses quoted. The quality of the work and the speed at which they came over is also worth the price, in my opinion. I believe we have found our plumbing company

Emergency! and they were able to come same day for shower problems (house water had to be…read moreshutdown!) 2 friends thought we'd have to replace the whole thing and cut out the wall. they were able to fix the shower with out a remodel. Thank goodness. Since the place i used to use is out of business, this is the new plumber we will use. thank you for saving us today.

Brian was able to come out and handle several different tasks at my house. He was knowledgeable,…read moreprofessional, and did quality work. I'd happily hire him again in the future.

Showed up on time. Clean and quick. Was able to remove and replace the kitchen sink, install…read moregarbage disposal, faucet, and glass washer in 2 hours.

I called Sean with Imagine Plumbing for help with a slow-draining shower pan…read more He was very courteous and informative on the phone, and after asking a few questions, he explained the situation thoroughly. He also let me know he might not have the proper equipment to handle the repair and promptly gave me a referral. This kind of honesty is rare and truly appreciated. I will definatly call on Sean again when we have any plumbing issues

Sean and this company was awesome! There was an opening in his schedule and he came right out to…read moreassess our bathroom clog. We had put up with it for some time. We had a pedestal sink and I've also put up with that for ten years. He would have had to take it apart to fix the clog and it cost about the same price to just get a new vanity. So we did that and Sean came back the next day and's fixed our clog, which was pretty extensive. Yikes. Recommended better products to use for drains and catch hair etc... he was very professional and nice, and patient. Very reasonable prices in my opinion. He also is a cat lover like we are. We would definitely use him again!

These guys are great. Very professional and prompt, and gave me a fair price for the work. We had a…read morehot water heater part blow and leak into the walls. Josh from Oregon Plumbing was very courteous and came out immediately to assess the situation. He was quick to respond, and the work looks great. I am very happy with him, the company, and the job that was done!

This was the second time we've used Josh and just like the first time, he did an absolutely amazing…read morejob. We needed to replace our 75 gal gas water heater and based on our first experience with Josh, only considered going with Oregon Plumbing. His pricing was excellent, he arrived exactly on time, took great care by laying down drop cloths (our water heater is in our walk in attic on our 2nd floor). Josh will always be our only plumber - if could give him 10 stars I would.

Quick to respond and professional. I definitely recommemend Matthew! From 1st contact to job…read morecompletion within 24 hours.

Easy and seamless. They text me each year with a date and I leave the stickers for them. Thank you!read more

Great experience with John. We were able to schedule him to come out the next morning to replace…read moreour outdoor faucet, and he arrived right on time. Our home is over 30 years old, and John was clearly experienced -- he explained what could potentially be behind the wall and what needed to be done. We had originally planned on a ball valve faucet, but John explained that it wouldn't hold up well in freezing weather and wouldn't be up to code if we ever decide to sell the house. He suggested a better alternative and had the part on hand, so there was no delay. I learned a lot from John throughout the process. His communication was great, and his pricing was very competitive. Highly recommend!

Fast response, then completed high quality work at a very fair price. Replaced an outer water…read morefaucet. Would definitely contact again when we have other plumbing needs.

Needed new water heater, got quotes from Fusion and Home Depot. HD was 20% less BUT only quoted…read morethe water heater and the install with the caveat that any addition items or work would be added on. I've worked with HD before, and have had no issue, so I think they are fine I have no beef with them. Fusion gave a detailed quote of all items to be replaced and the model of water heater. The quote included new water hoses (stainless steel) , new gas hose, new earthquake straps, the addition of an expansion tank (which I think is now required for code). Everything that the job needed was on the quote. Baring unforeseen issues (which happen) I knew exactly what the cost was going to be. Some of the items may have not absolutely needed replacement, but you don't want a $30 hose to ruin a $800 water heater (which is what happened to my last water heater and why we are here today). The solution provided was complete. HD may have had a less expensive quote, but it would have gone up, so I think in the end HD was not really a better price. Given the good reviews online and detailed quote at what I felt was a fair price, the job went to fusion. From inquiry to initial response was very quick, a couple of hours maybe. All communication was timely. Install date was set for three days after my inquiry. The day of the install they were a little late, but I got a text communicating that and an arrival time. I appreciated that very much. When they showed John introduced himself, very polite, nice guy. Then they went to work. They completed the job in a few hours. They left the work area clean and removed the old water heater. The install was beautiful, I know it's a water heater, but damn it was a clean install. Fusion gets five stars. There is no aspect of this job that I can suggest a need for improvement. Price: Five Stars, since the price was close to HD, I feel that I paid a fair price Communication: Five Stars, responsive and let me know they were running late Install: five stars, you can just tell that they paid attention to detail and did a clean job. I feel that I didn't pay a premium for that attention to detail. Attitude: five stars, John's a really nice guy Thank you Fusion, I really appreciate the quality of the job you did.

John is extremely knowledgeable, communicative, and willing to research the unknowns on a project.read more

Brenden was exceptional!…read more We just moved into our home. We had a home inspection and our plumbing came back all good! A couple days after we moved in, we kept hearing the most bizarre sounds in the wall. We researched plumbing companies & Cornels came right up. I reached out on a Tuesday and got a response within minutes! We were able to chat via text which was honestly very convenient. They were able to address my concerns professionally & were soooo friendly. I was able to get scheduled the very next day. Wednesday morning rolled around and I got a text with Brenden's picture, which made me feel super safe and even provided a little information about him. He then called and asked if it was a good time for him to head over and gave his ETA. When Brenden arrived he was friendly, warm, and so professional. He was able to easily see what was going on, explain to me in a way I could understand what was going on, and assured me if we still continued to hear the noise to call back. I truly will call Cornels for any of our plumbing or heating needs!! Brenden was wonderful & secured a life long costumer!

This company is going to break your bank. I hired them in August 2025 for air conditioner service…read more The technician said my unit was leaking Freon and too dirty to clean. He said ge would not service it because it will only make it a couple of weeks. They charged me $89 anyways. I called and got a refund since they refused to service it. Nice that they refunded money for service they never performed. They gave me an estimate of over 10k to replace it. I called clean air act. They serviced it up and said it's still has a lot of life left. Now 2026 Chris is texting me wanting to service it on a special of $49. Why? So they can refuse to service it again? They only want to replace units not service them. Here is a picture how they left it last summer. Refused to clean it too. It is still running strong.

We had a leak in the ceiling below our third story shower/bath combo. A different plumber had come…read moreout and told me the necessary repair was to cut into the wall to access the underneath of the tub and replace the waste drain, for a price of around $1,400. This seemed steep so I requested Pro Drain come out for a second opinion. Chris from Pro Drain arrived and listened to my recap of the situation. He performed his own diagnostic tests and told me the source of the leak was actually from water getting outside the tub and getting through areas between the tile and the wall of the tub. All that was actually needed were splash guards and application of caulking. Chris saved us over $1,000, not to mention wall repair costs. Pro Drain employs plumbers who are looking to honestly help their clients. I will definitely use them for my plumbing needs going forward.

From the moment I called, pure professionalism. I sopke with Cody, He gave me the rates which were…read morevery reasonable. I did request hydro-jetting a drain as it was a stubborn outdoor clog leaving water pooling around my foundation and something that was needed with a past drain. I was given an appointment for the following day with a 2 hr window. Austen Paul, the technician arrived right on time. He was very pleasant and professional. Went very conservative with a snake before the hydro-jet and voila- unclogged the area. Cleaned up the area and left. What I allocated for this job left me with some major money left in my pocket. Because of this experience, I've made Pro Drain and Rooter service one of my favorites on my cell contacts to be used for my future plumbing and drain needs. Thank you