I can't believe there aren't more reviews for Airpro Genius, what a great company! Wilson answered…read moremy call, offered to try to help assess the situation over FaceTime for free, but I didn't know what I was doing so he came out the same day (fit me between other appointments). He was able to thoroughly identify the issue and order the needed part, and came back the next day to install! Very fair pricing! He was also very nice in helping me understand what was going on and giving me tips to help with prevention and maintenance to reduce costs and extend the life of my old furnace and a/c. He's got all my future HVAC business for sure!

We found Airpro Genius on Yelp and went with them due to the solid reviews. Wilson was very…read moreresponsive and detailed in what work he would do for maintenance of our heat pump. He had excellent communication and arrived on time and provided details of his work as well as recommendations. Fair pricing and amazing service - highly recommended!

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

The salesman from CM Heating came out to quote a new heat pump and furnace. That same night, our…read morefurnace stopped working completely. I had to call them five times before they finally sent someone. Turns out the salesman hadn't secured the door properly, so the safety switch never engaged -- a super easy fix. We had a cold night with small kids in the house and they showed zero urgency fixing a problem they caused. Their quote was also the highest I got. I don't blame the salesman for the mistake, but the company doesn't stand behind their work at all. I'd never use them again and wouldn't recommend them to anyone.

this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!

We had them come out to just clean our dryer vent. They were here for 15 minutes total, never went…read moreinside to actually push the lint out of the vent. They only did the outside and when I asked him about going inside he said that is appliance issue. My husband ended up purchasing brushes on Amazon and cleaned the vent out from inside, which in turn made him have to clean it out from the outside again. Not to mention all the lint that it pushed through on the roof again. Very frustrating. I actually took a picture and emailed it to them with all the lint that was taken out but never got a response.

Well they were recommended by members of my family. I was surprised at how quickly I got a quote…read moreand how quickly work began. I have to say that it was a quick high quality install and working perfectly!! I have recommended them to others I know and would use them again. Can't say enough about this company and that means good review. Dave

Brad came out to give us a quote, and after listening to what we wanted in our home, he gave us his…read moresuggestion as to what would work best. We are more than pleased with the result and have no regrets following Brad's suggestion. We had him come out in August '19 to install a ductless heat pump and he made short time of the whole process: Three days was all it took to install one outdoor unit and four Emura indoor units. Brad was unobtrusive to our daily routine and was careful not to make a mess wherever he worked. He was informative and thorough in telling us how to operate and maintain the indoor and outdoor units. Our monthly electric bill hasn't changed much, however, this past winter our house was 10-15 degrees warmer with this heat pump system than when we used portable heaters and electric wall heaters. Having a warm house was worth every penny that we spent. Thanks to Brad and his quick installation, we will be enjoying a warm house for many years to come.

I have been burned before but I trust Seatown. The staff is friendly and answers any questions I…read morehave. I had my garbage disposal replaced and the sink de-gunked. They gave me the option of purchasing my own disposal (cheaper option) or purchasing one from them. I will use this company again as I have a toilet that needs repair.

While I had been a satisfied customer with Seatown, even going so far as to become a member of…read moretheir services, my desire to use them for home repairs disappeared almost instantly after a recent quote I got from them. I need to have my sewer relined. This is not a shock. Everyone on our block does, just the age of the pipes. Seatown, being a member, was my first call. The technician who came to investigate the scenario came back to my front door remarkably shortly after I left him at the entry point to investigate. He succinctly told me that the pipe was "completely blocked" with roots and they would have to hydrojet before they could get an idea if it could be repaired. Not one... not two... THREE other companies came to quote the job and scoped with zero problem, showing me the video that demonstrated without a doubt that Seatown was lying to me, straight to my face, for which I was actually paying them as a member. I reported this to the company. To this day, over a week later, I have yet to hear from any supposed manager (despite this being directly promised in what seems like the empty apology now) about this glaring error in customer service nor has the refund for my membership, which they agreed to refund, appeared yet in my account. I wonder now how much I overpaid for the projects that I used Seatown for, considering their hydrojetting was $1,400 dollars more than the quotes that I was seeing from these other companies. Recently, I heard that Seatown had been acquired by Service Champions and it appears this is another case of when a company starts to care about profits more than service after their acquisition. While I used to recommend them to my friends & neighbors, I now will tell folks to stay away from Seatown unless they like wondering if they are being told the truth and paying too much for services they could get cheaper and done just as well elsewhere.

Russ Heuer, a technician from Northern Comfort, serviced our Mitsubishi heat pump system today. He…read moreexudes competence, which I'm sure comes from his forty years of experiece; and on top of that he's a joy to work with. He explained what he saw and what he was doing in response. Our system is working "like new"; I couldn't ask for more!

Incompetent When checking out an AC system you really need to look at the components in the…read moregarage as well. I was told by the technician that they would look at that part of system when I paid again for a preseason check of my furnace. In the fall. But it is all connected. You can't have the AC without the other unit. And if it fails, the AC won't work. Very confused how a person in the HVAC business could play/ be that dumb, or think that I as a consumer was that ignorant

I had a AC relocation and recharging done with this company. Adrian, the owner, is very friendly…read moreand detailed in explaining the process, and is fair with pricing. He welcomes competitive bids and actually encourages it. He stands by his work and is happy to follow up with quick revisit if there is any scope remaining. I would highly recommend Coolflow and Adrian.

We needed someone to install heating and cooling on a couple of our projects, including a large a…read morenew construction we did in Kirkland. Coolflow went above our expectations in the process. We were very impressed. Their quality was great and the job was completed in a timely manner. Their pricing was extremely competitive and we will definitely be using Adrian and his team on future projects.

Put in central air to existing ductwork. Everyone was punctual, polite and even the subcontractors…read moredoing electrical work and ballasts (for gas furnace) were the kinds of folks we felt comfortable having in our home. Billing was clear and easy to understand. They were not the cheapest quote but we went with them because everyone's else quotes had clauses saying things like any unexpected overage is my responsibility. Theirs was we expect no overages and will discuss with you any problems we find before we do any work. Definitely using them again if we ever have to move.

I have been a customer for about 15 years and have never needed to go anywhere else. They are…read morewonderful to do business with, appointments are available usually within 2 days and if longer they try to fit you in. Techs are professional and know what they are doing usually offering advice to save problems going forward too. Prices are reasonable and they are willing to answer easy questions over the phone. I feel like they are a great asset to my community.