I can't believe there aren't more reviews for Airpro Genius, what a great company! Wilson answered…read moremy call, offered to try to help assess the situation over FaceTime for free, but I didn't know what I was doing so he came out the same day (fit me between other appointments). He was able to thoroughly identify the issue and order the needed part, and came back the next day to install! Very fair pricing! He was also very nice in helping me understand what was going on and giving me tips to help with prevention and maintenance to reduce costs and extend the life of my old furnace and a/c. He's got all my future HVAC business for sure!

We found Airpro Genius on Yelp and went with them due to the solid reviews. Wilson was very…read moreresponsive and detailed in what work he would do for maintenance of our heat pump. He had excellent communication and arrived on time and provided details of his work as well as recommendations. Fair pricing and amazing service - highly recommended!

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

I scheduled my regular service for my furnace and A/C. The communication was great and the…read moretechnician was super thorough and polite answering all my questions. It was quite a bit more expensive than I'm used to paying in Arizona (I don't know the going rate around here.), but I'm very happy with the quality of service.

Don't work with this company…read more After purchasing their annual maintenance plans for both our heater and air conditioner, they no-showed on three separate appointments. Why did I agree to the third appointment? Because the owner promised us a full refund PLUS $1000 if they didn't show for the last appointment. Despite them not showing for the last appointment, and sending me an email stating they would be sending me a check, it never showed up. I've tried calling, texting, and emailing them to resolve the issue, but they're definitely ignoring the problem. This was months ago, and to date, I've not received the service we paid for, received a refund, or even received a reply about the issue. We're now out hundreds of dollars, and I missed three full days of work for nothing.

I purchased a AC and generator from 1st Response 8 yrs ago. They serviced the equipment every…read moreyear after except for this year. The 1st time we schd for maintenance no one showed. I was told the van broke down. The 2nd time no on showed and got the same story. We have been loyal to this company. What a shitty way to treat loyalty!

An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

Hired team to come and do a vent cleaning after my house had gone through a remodel. Appreciated…read morethey were up front with their cost structure. Tech came out and did his job well. Highly appreciates the experience

As an owner of an old family business, I can usually tell when I am engaged with another family…read morebusiness, and Good Guys fits that mold. Most family business I know focus on great service, great pricing, and client retention. Good Guys Heating and Air definitely meet that standard. John Loacker

This is our second review. We previously left a 5 star review and were really happy with the team…read morethat installed a new heat pump (Justin, Tate, and Israel). This review is also a 5 star. There was an issue with the configuration of the indoor unit. We called the home office and cannot overstate how responsive they were to our concern. They sent a team out the same day (Pete and Justin) who resolved the issue within a couple hours. This is obviously a business that stands behind their product and are focused on customer satisfaction. This has been a great experience!

I'm a current Seatown Parter Plan holder so I can't speak to value. However I wanted to call out…read morethe amazing professionalism and knowledge. I requested a tune up for my water heater and furnace. The team of 4 showed up, explained the process, and began work. After each of the tune up they provided a very detailed explanations of everything they found (both good and bad). They provided several options and there was no hard upsell. Overall I enjoy being a member and getting free and discounted tuneups! Shout out to Kevin who explained the mechanics of my furnace and helping me explore options around my current problem!

Oh my!!! What a nightmare it was working Seatown!…read more Communiction with the customer is virtually non existent!!!! I placed countless calls. emails, text messgaes to no avail. I was quoted one price and charged another!! And, their mistake was financed, hence the countless attempts to contact them on my part. After 3 months, and again more countless attempts to contact them, I got an email saying they'd be mailing the $348.00 check. its been 2 months. Never came. Contacting the BBB next ! They obviously said they'd email the check to get me off their back.

I clicked on an ad for a $79 cleaning thinking it was too good to be true -- but I'm so glad I…read morebooked it! They scheduled my appointment right away, and Cody came out to do the service. He did an excellent job, didn't try to upsell me on anything, and took the time to give me some really helpful advice for when I eventually need to replace my 12-year-old furnace. Super professional, honest, and easy to work with. I'd definitely recommend them and will be using them again in the future!

We had a new hot water tank, fuenace, and air conditioner installed. The fellows who came to do the…read morework were courteous, friendly, efficient, and professional. The result was clean, well thought out and nicely planned. The value will give great returns for years to come. We would recommend Snohomish Furnace and Air to anyone.