Quite possibly the best beauty supply I've ever experienced. They have absolutely everything. If…read morethey don't have it, then it probably doesn't exist. I typically buy a lot of my self maintenance items online for better pricing, but it's super fun to come and splurge and try some new brands of skin care, body care, makeup and hair care products. Service is always friendly and helpful. Free parking on their lot is always abundant.

Not only is Naimies a great place - they have everything! Special mention for Tracy, who helped me…read morefind an almost impossible to track down product.

I came in here on a rainy day and got the best service the OGee rep Marissa had excellent customer…read moreservice. There was also two other workers who were great. Sadie has a great smile and has great Customer Service. She's perfect to be running the register and Jason was also great. I had to come back in today to get a color match and their Sadie was. She even remembered me makes a customer feel good. A n guy helped me his name was Manny and he knows his makeup stuff. Super great Customer Service very satisfied so far thank you.

This was my first visit to the shop after hearing so many great recommendations, and it absolutely…read morelived up to the hype. I was warmly greeted by Edwin--such a kind, professional, and low-pressure guy. He helped me find exactly what I was looking for: a lightweight foundation to smooth out my aging skin. His demonstration on how to apply it and the perfect color match he chose made me feel confident in his choice. I purchased the Sisley Foundation. Shoutout to the entire team as well--everyone was so uplifting and friendly. I left not only with a great product but also with helpful knowledge for future visits. Overall, such a wonderful first experience! I'll definitely go back to the Studio City Blue Mercury, great staff!

I had a very frustrating experience today with Madison Reed's booking system. This is now the…read moresecond time I've had an issue, and it's becoming a pattern. I needed to simply adjust my appointment by about 30 minutes, but the app does not allow you to easily modify your time without canceling and rebooking. When I tried calling for help, I was disconnected multiple times and couldn't reach a live person. That alone is incredibly inconvenient for a service-based business. Because of the system limitations, I ended up canceling, and was then charged a $20 cancellation fee, even though I was actively trying to resolve the issue ahead of time. That feels unfair, especially when the problem is with the app itself. As clients, we should be able to adjust appointments slightly (earlier or later) without being penalized or forced into canceling altogether. As for the service itself, it was okay, but definitely needs improvement. There are no mirrors available, and clients are not allowed to touch up their own brows, which I was told is "not approved by the board." That explanation was confusing and didn't make much sense from a customer experience standpoint. On a positive note, I do like the convenience of being able to maintain my grays more than once a month for essentially the same price as a single visit, that part of the membership is valuable. I hope Madison Reed improves their app functionality, customer support access, and overall in-store experience, because situations like this are very disappointing.

I had an appointment at Madison Reed Color Bar for color and a blowout. Unfortunately, they…read morecanceled the blowout just 15 minutes before my appointment, which was already disappointing. I still went in for the color, but the experience did not meet expectations. My face was left stained with tint, which felt very unprofessional. I've colored my hair myself before and even then I've never had that happen. When I got home, I had to wash my hair again because it felt irritating--only to realize they hadn't fully rinsed out all the dye. Overall, very disappointing, especially considering their reputation for quality service.

Here for the first time . The staff here is knowledgeable and helpful. Very patient too.read more

What a great experience. I've been here a few times over the…read morelast 40 years and they have always had "everything" but it's been a minute and things change. When my wife said she needed something special to cover up a recent biopsy scar, I thought we'd try Frends so stopped in. Along comes Devon and she was great. Not trying to sell stuff, not trying to get us out of there so she can get on to other things... just personable and knowledgeable and hands-on, taking the time to test some product on my wife. I've never been in a Sephora or a Sally Beauty Supply and don't want to go to one... they seem kind of "chain". And after running into Devon today and seeing all the cool, fun, professional, "industry" stuff they have to offer, will never go anywhere else. I mean, even if you don't want any makeup... you gotta go check it out.

Delaney and Jasmine are dolls! I got my first facial and chose the resurfacing based on my…read moreconcerns. They went over all my concerns with me and made me feel so comfortable and excited for my new skin journey. Delaney did a wonderful job on my skin and was really gentle and they both explained everything so professionally. All my love to both of them! I'll absolutely be back and can't wait to see my results!

I am so impressed and so glad I booked my appointment. The staff is amazing and so welcoming . I…read moregot the resurfacing facial, it was fast, easy and tingly no pain at all. I would recommend this location. Already have my next appointment booked . Living for this facial glow!!!!

I love this spot! Has been my go-to for hair all my LA-actress life. This year is actually the 20th…read moreanniversary of Superstar Hair & Wigs love!!! Back in the day, I woulld buy a gilda, pop it on my head and then slay an audition directly across the street. Tammy, the fab owner, and the queens on staff, are experts and so comforting. They will make sure you purchase what's right for you. You'll always leave with inspo for your next visit. I always do! xo Ayana PS: (best accessories ever!)

I've been to this hair store several times over the years and have continued to support it, but my…read moreexperience today was frustrating and highlighted ongoing issues with professionalism and customer service. I came in with a friend who has never worn a wig before and needed help trying them on. No one offered assistance, and I had to ask directly for someone to help her. Wig shopping is already a vulnerable experience, especially for first-timers, and it should feel more supportive. The two-wig try-on rule was enforced very rigidly. But after speaking with the owner and kind of just asking again she let me (first saying that they usually don't). When I lightly adjusted a curly wig with my hands (no combing, tools, or products), the owner made a big deal about it even though the wig was visibly flat and I was considering purchasing it. Customers should be able to move the DISPLAY hair slightly to see if it works for them. After choosing a wig, I wasn't told it was out of stock and that the display was the only one left until I asked. I was then offered 10% off, which should have been communicated upfront but she started helping someone else before letting me know. The owner is generally nice, but there's a lack of professionalism and clear communication. I've had small issues before but kept trying to support; however, experiences like this make it hard to feel comfortable shopping here. I won't be back. I love supporting black businesses but this is just not what I want to support. Also- the wigs they have aren't very stylish. The options aren't great.

I love all the Planet Beauty's but this store is huge and carries so many products. I also met one…read moreof my best friends here - she worked there and suggested a lot of great skincare and hair care products for me! They are one of the few places that sells Rodial. It's a high end brand from the UK and they have awesome skincare and makeup products. One of the great things about Planet Beauty is that they have great sales- especially after the holidays. They sell a ton of kits and most of them are up to 50% off so that's when I stock up! If you are a member and spend a certain amount, you can get a standard 15% off your purchases. They also give great samples with every purchase as well. The people that works there are always nice and friendly. They give great recommendations. They also sell candles and jewelry. There's also a mini salon in the back for facials, lashes, etc. I held a workout event at a barre studio and they supplied us with sample bags!

I discovered this little gem about six months ago, and this has become my new go to beauty store…read more They carry so many great things that I don't find at the big beauty supply chain stores. In addition to beauty supplies, they have a great choice of candles, cards, and even some slimming undergarments. They carry high-quality blow dryers and even have micro-current machines that can help reduce wrinkles and revitalize your skin. The main thing I love about this store though, is the friendly and knowledgeable staff. Bryant is amazing and knows so much about all the products. Every time I go there, he turns me on to a new wonderful product. He has made so many great recommendations on everything from hair care to nail care to skin. I look 20 years younger because of some of his recommendations! At the very least, my skin is much more beautiful and glowing. Celeste is also super helpful and friendly. She turned me on to the Deborah Lipman nail polish which is the best polish I've ever used. There are also a number of other awesome folks who have helped me when I go in there but I can't remember everyone's name. The point is, everyone that I've dealt with there seems to be super friendly and helpful. So nice to go to a place with great customer service! The prices are also very competitive, and because they are often offering discounts, the prices are typically the same or cheaper than online or at the bigger chain beauty stores. Last night they were having a sale, and I saved a truckload of cash on K18 hair treatment! Way cheaper than the big chain beauty store up the street formerly known as Du Pars! The store is conveniently located in the shopping mall on Vineland and Ventura, so you can also go get your shopping done at Ralph's after your beauty needs and hit the Wells Fargo ATM. They have a huge lot and parking is convenient. It is a small independently owned shop with wonderful products and amazing customer service. I highly encourage you to check it out if you need beauty supplies.

So this is actually my first time in Sephora since it was DuPar's, and I went with my wife who…read moreneeded some assistance with a few products. Luckily we ran into Blane (Blaine?) who was thorough, honest, detailed. I appreciate her energy & positivity, and frankly - this is the type of person I want working for my business, or in my establishment. Professional & friendly, generous with her time and knowledgeable with information. We walked out of there with four products and my wife was happy. Really A+ representative for the brand. Thanks, Blane!

I went in to buy a fragrance, and not a single employee offered to help us choose anything. At…read morefirst I assumed it was just because they were busy, but then I watched the staff fully assist another customer, showing her options and helping her swatch. My husband and I felt completely ignored, like we were an afterthought for simply wanting to sample scents. I felt a bit of classism with our lack of assistance, but that might be my own projection. When I finally asked someone to grab the perfume I wanted, the employee who helped us was incredibly rude. I'm not sure if this is an issue with Sephora in general or just this Studio City location, but I genuinely regret spending my money here. I only didn't give one star because the fragrance selection itself was nice.

this The Eyes Of Beauty and been customer and friends of Nigel since the start 2007 and everyone…read morethere is excellent with good costomer service specially Laurie my Love

Kat was amazing and made my birthday the most special day in the world. She gave us a wig at a…read morediscounted price and her energy was amazing. Best experience ever

Samantha was an absolute gem - she helped me with my hair color and went out of her way to make…read moresure I was secure. Her manager Tracey was very supportive and Samantha proved to me that true customer care and service still exists. This airy light space is jam packed full of everything 'beauty' including my favorite brand of color 'Satin' and 'fresh' perfume and pretty products. Remember 'brown sugar' by 'fresh'? It used to be sold in all the most luxurious shopping departments but has since been hard to locate. I wouldn't go anywhere else for beauty supplies and it is truly different from the rest. Naimie's is a very special beauty supply boutique with all your favorite goodies! Thank you Samantha & Tracey! T&K

Amazing prices and great products. I love shopping here and I've been a customer since maybe 15…read moreyears ago. Love it.