Jorge came out to price out to fix microwave. He quoted the 600 something dollars…read more He said 2 weeks the part would arrive, 2 weeks turned into several weeks. This went on for a long time, I really wanted my microwave fixed, so I was very patience. Until finally I ask for my refund, he gave me some story about the manufacturer not refunding him the funds that originally zelled him. He told it would take 14 business days to refund him and he would refund me. Long story short, he refunded me 400.00 dollars, the rest he said would refund me in 2 weeks, I guess if I don't reach out to him he will never refund me. I just said to him don't bother just keep the rest of the money. People be careful doing business with this guy.

Needed a fridge repaired and they came 3 different times. And each time it started not…read morecooling/freezing in 2-3 weeks. Had food go bad each time, "repairs" were near over $500 all for nothing. AND when i asked for my refund, they still took an entire day to give it back. Gave back the money for labor, thats fine, BUT still had the audacity to say that "Normally we dont give refunds" well Normally people don't pay for incomplete, inexperienced service especially when its near $500. Now i have these fridge parts where in questioning if they were defective to begin and looking elsewhere for repairs.​

Akai (owner/technician) was great. Responded quickly to fix a GE dryer; and arrived on-time…read more Diagnosed the problem quickly and had the necessary parts with him. Had the dryer working within 30 minutes. Total charges were very reasonable. I highly recommend A & G Appliance for appliance repairs.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Jorge fixed my oven! I was really grateful to have it back. It wasn't cheap, but I appreciated that…read moremost of the cost was the part and not the labor. The part took awhile longer to come in than expected, but that was not Jorge's fault: once he had the part, he came back ASAP to install it. I would absolutely recommend Jorge and would call him again if (ok WHEN) I have another appliance problem. Very professional, polite, and trustworthy. I'm grateful to have my old oven up and baking cookies again, rather than having to pay a few thousand for a new double oven to fit (along with all the problems of the "advanced electronics" in new appliances) Thanks, Jorge!

Our dishwasher stopped working and it wasn't any of the obvious electrical issues we could fix…read moreourselves. I called Jorge and he was able to come out the next day and assess the issue. He gave us the pros and cons of fixing the dishwasher vs buying a new one. He was upfront about the cost of labor and the replacement part, and was able to come back the next day and fix our dishwasher. It's working as it should and we know who we will call for the next appliance repair job we have. Highly recommended!

Absolutely HORRIBLE customer service! Cancelled twice when the repairman said he would come and…read morethen finally just no showed the appointment after I waited 3 days for him to come!! Will never use them again!!

The good: Reasonable prices, friendly technicians, were able to be booked on short notice…read more The bad: I caught a mistake myself that would have caused some drywall damage if I didn't convince/ show them before the left. In summary, my laundry room was recently painted and the dryer vent ducting came out of the back of the machine. I tried to fix it myself but when I pushed the machine back against the wall the duct kept coming off. Unfortunately I found this out by leaking a whole dryer load worth of hot air into my house (fortunately we have an electric dryer so it wasn't bad fumes). Anyways, I yelped around to find a good local company, and strawberry appliance was able to make it out within a few hours. The guys were friendly, replaced the duct from the wall to the machine with a more pliable one so that would stop coming undone, and all this went well. The issue was the connection on the opposite side of the wall had come undone from the work they did, so essentially all the hot air wouldn't have ducted directly outside. I'm sure this would have caused some moisture issues, and I would have expected them to check that before they wrapped up, but they appreciated me catching it and were able to quickly and easily fix it. Overall I would use them again, but would keep an eye out as they haven't fully gotten my trust yet due to the one mistake on the one time they came out.

Overnight, my 15-year-old refrigerator/freezer stopped working. I called Joseph with Appliance…read moreDoctors around 10am and he said he'd be out this afternoon to check it out. I got a text around 3pm saying he was on his way and he arrived shortly after. I told him what happened and he went to work checking various components of the system. He quickly found this issue (a bad start relay), replaced it and the refrigerator and freezer began cooling. It's always good to see a good technician jump in and solve an issue. Joseph was communicative during the entire process. You could tell he knows and enjoys what he is doing. I will call him again for any appliance or AC work we need in the future.

From the owner: We specialize in house hold and lite commercial appliance repairs, service and maintenance from…read morekitchen to laundry appliance. Refrigerator’s, Freezer’s, reach in coolers, reach in freezers, prep coolers, Ice maker’s, Ice machines, gas and electric oven’s, stove, range, cooktops, stove tops, microwaves, garbage disposals, washers and dryers. Major brands we work on but are not limited to are Frigidaire, Electrolux, Tappan, Whirlpool, Maytag, Amana, Roper, Ge, Westinghouse, LG, Samasung, Bosch, True, Turbo air, and Atosa.

Appliance Cowboys has saved me on multiple occasions with my Speed Queen Washer and Dryer repair!…read moreThey use factory replacement parts so that quality is high. They also do great research on recalls and warranty claims which is a good value. I appreciate their responsiveness.

Our ice maker had been broken since last summer, and my sister-in-law recommended Appliance…read moreCowboys. Maynor quickly diagnosed and fixed the issue. While he was there, I mentioned a problem with my range--one burner constantly clicked and wouldn't light on its own. Another company had already told me it couldn't be fixed, and the manufacturer even refunded my extended warranty. Amazingly, Maynor had it working in about ten minutes. No more clicking, and the burner lights perfectly. After two other technicians said it was unfixable, Maynor fixed it fast. I'm so grateful and highly recommend Appliance Cowboys!

Came out to repair a fridge that wasn't cooling. Repairman showed up promptly, put a 3 in 1 start…read morekit on it, and was in and out in thirty minutes. The compressor worked for thirty minutes, and stopped turning on again. I did a little research, and found out the part he used, (a $19 part I payed $60 for) is a band aid at best, and it's used to get some more life out of the fridge. I'm fine with that, except I was not notified of this by the mechanic at all, and the full ticket was $170 ($60 for the part, 69 for the call out fee, and 30 bucks for the labor plus taxes). When I called them, I was told they would come back out, but they would charge me another call out fee if it wasn't the part that failed. The owner was rude and condescending, and essentially said there was nothing she could do to help me. I will never call them out again.

I have used this company three or four times in the last five years…read more I have had a good experience every time. Their service reps are fast and professional and don't leave a mess when they are done. I think their pricing is fair on everything they did for me. I like them..........................

It cost me a total of 400 dollars to purchase this…read morerefrigerator and have delivered it has been leaking puddles of water on inside. I have warranty they've came twice and did nothing please check your appliances. they are going to let warranty expire before fixing it

i purchased a fridge and it started giving me problems from the beginning, i was told to wait till…read morethey got a new part and i had to constantly call for over a period of months. it was leaking, not keeping cold, ice maker not working. they fixed the fridge but not the freezer because my warranty was up even though i told them before it was up. now anything in my freezer goes bad.

I have a relative who used this company up in Conroe a few years ago. She has been very happy with…read moreher purchase. However, I was leery about using them based on old reviews posted here on Yelp. But, since it's nearly impossible to get a refrigerator in less than 3-4 months, I thought I would check it out. The salesman, Jose (aka Cowboy Joe) was professional, knowledgeable, and honest. He recommended a few options but I stuck with the fridge I had in mind before going there. He helped us find the appliance I wanted at a great price and it was set to be delivered 2 days later. After I left, I decided to look at the reviews on the fridge I ordered and got frantic. The model I wanted has serious problems with the ice maker and in-door water. The problem is well documented in various review resources. I even talked to a salesman at Best Buy to confirm the problem. We drove back to Appliance Outlet to figure out what to do. Cowboy Joe greeted us and asked how he could help. I explained my concerns about my purchase. He explained that some people did have problems with an older model of that ice maker but it has since been rectified. I also brought up my concerns about the warranty department complaints on their Yelp reviews. He assured me that he would work with me to get a solution if I did have a problem. He also offered other options to replace the fridge I bought with a different model. I should have trusted his recommendation in the first place because that is what we ultimately went with. My fridge was delivered today in perfect condition. I'm very happy so far. The other thing I appreciated was that Jose explained how the 120 day no finance charge's terms work. He was very clear about needing it paid off in that time and what would happen if it wasn't paid off as I plan. I'm grateful for his honesty and integrity. Thanks Cowboy Joe!!! I'll update my review if anything changes.

He comprado varios electrodomésticos con ellos y nunca me ha pasado lo que actualmente sucedió con…read moreun refrigerador Samsung que compré en diciembre 2025. Este se dañó de un momento a otro Llamé a reportar el daño a appliance pero se demoraron en contestar 3 días Y cuando contestaron su respuesta fue que tenía que pagar el técnico. Cuando me la ofrecieron la vendedora Yaneth me había dicho que me cubría la garantía de ellos mismos durante un año en compresor, y cualquier parte dañada que no fuera a pagar más garantías ni la de la financiera . Al ver que esto no era justo llame directamente a Samsung, pero oh sorpresa me dicen que esta nevera no tenía garantía porque son saldos que venden de productos defectuosos a empresas que las arreglan y venden, entonces no me iban a cubrir la garantía. Quede en shock porque la consultora Yaneth me la vendió como una nevera nueva. Al ver mi frustración accedí a pagar $107 a appliance outlet para que el técnico fuera a revisar la nevera este fue y me dijo que la computadora central se había dañado que ellos no le iban a cubrir que debía yo pagar. NO PIERDA SU DINERO EN UNA NEVERA USADA DE MÁS DE 1300 dólares que se la venden como nueva