I have severe dental anxiety and knew for years that I needed extensive dental work. Because of…read moreseveral painful past experiences--and the cost--I avoided going to the dentist for a long time. In 2021, I searched for a dentist who specializes in treating patients with dental anxiety and found Metro Dental. My initial treatment plan estimate was overwhelming--more expensive than a used car. I met with the owner to prioritize the long list of procedures I needed. Unfortunately, I did not qualify for CareCredit or an in-house payment plan. To make the treatment possible, I signed up for a $3,000 FSA plan through my employer and used my $3,000 annual dental insurance benefit. Since both reset every January 1st, I applied the $6,000 each year toward the most urgent procedures. I also worked a summer job to save additional money. It took nearly five years, but I finally completed my treatment plan. Throughout the process, every dentist I saw was compassionate, non-judgmental, and highly skilled. I requied oral sedation, nitrous oxide, and topical numbing gel before injecting anesthetic for all procedures except for cleanings. I only need the nitrous oxide for cleanings. The oral sedation helped relieve most of my anxiety, and the nitrous kept me calm during procedures. I highly recommend the dentists at Metro Dental. The owner is especially compassionate and truly cared about me as a patient. The entire staff support helped me get through something I had been afraid of for years.

Simply put: don't go here. Or, if you do, go somewhere else after and get another opinion…read more I fell into the dental advertising trap. Advertising about catering to patients with dental anxiety. What they don't tell you, is that you get anxiety just by looking at the bill. I needed to get a couple root canals + crowns, or possibly extraction with a bridge. I have solid dental insurance(wife is a public school teacher), and they told me they could only use $3000 towards treatment. I thought that was low, but whatever, that was fine. I hadn't seen the bill yet. Then it hit me. $12,000, AFTER insurance. Had the feeling I was getting fleeced, so I went elsewhere for a second opinion. Got the work done, am now free of tooth pain, and only had to pay $1,900 out of pocket, after insurance. Going with my gut worked out. I don't blame anyone for seeing those pretty Facebook ads and wanting to stop in. I did. Just, if you do, go somewhere else after to get another quote. Other very good doctors can probably do it for much cheaper. Yea, they probably have to make up for high overhead, but that price I first got was insane. I was considering flying to Mexico or Thailand and getting it done over there, where there is world class dental service for much less expense.

Go here ONLY if you want to get ridiculous bills full of billing errors. The staff cannot count and…read moreare trying to bill me for someone else's bills from 10 years ago. They had my negative review on another platform removed and if they dont fix these errors I will launch a website to ensure the details stay up. I paid my ortho bill IN FULL to prior to braces coming off yet 2 years later they start lying and sending me a bill. My mom's insurance covers her cleanings and now they are sending her incorrect bills saying she owes for cleanings. You need to replace your front office staff so your businss can soar because these billing errors are ridiculous!!!! And while the office staff is the issue, the practice is the one I will be reporting to the Maryland State Board od Dental Examiners. Fix the errors. I don't want anything for free but I refuse to pay you a dime of what I don't owe. Warning to all patients.... Go elsewhere!!! They will lie on your bill won't care to correct it. Do not pay anything to them that you do not owe.

Just walked of the office. Receptionists pleasant. Appointment at 9am. Arrived 8:45z. Several…read morepatients called back but there I sat. I was told it takes new patients a long time to be seen. Okay I sat for an hour in the waiting area then after hour called back to some room to wait longer. Finally "office manager" asked if I was okay. WHAT!? I left. Unbelievable.

Great staff and work on all services. If your dentist is located in the DMV area, I suggest you…read morerequest that your cosmetics are made here. Locally owned, and completely worth it.

Absolutely great dental lab. Friendly staff and timely deliveries. Our office has been using them…read morefor over 15 years. Our patients are very happy with there cases and if we ever run into a problem, the staff at this location is quick to fix and deliver professional service. I definitely recommend this dental lab to any office in need of any dental lab services.

I absolutely love this dental team! You're treated with such care when you're there. They're all…read moreknowledgeable, friendly, and personable. My Dental Hygienist* during my last appointment (yesterday haha!) has quickly become my favorite. I can't wait to sit in her chair again. I learned so much in our time together & we share so many laughs lol. My only concern is that I'd like to come more often in the year, but the appointments are always full.

I've been a patient here for over 10 years! I appreciate the care I've consistently received here…read moreand attention to detail. I wouldn't have it any other way!

i love this place every one is so friendly and professional,…read moreexcellent services doctors and nursed take their time to serve you, very clean place. Thank you,

Dr. Cheryl Hunn is gentle, patient and kind. She takes time to explain everything and answer your…read morequestions. The staff is pleasant and there is never a long wait. You won't be disappointed.

Mccarl Dental Group has a excellent group of providers as part of the office and the staff is…read morebeyond friendly and knowledgeable

Have visited this practice over many years. Became patient of Dr Duarte. He is very pleasant and…read moreprofessional; however some of his staff are unpleasant and unnecessarily difficult. Business coordinator, Fran, is classic example. Had 2 negative interactions with her and I questioned the role that race played in it. Provided my feedback and experience to Duarte. He told me it was a serious allegation and I should find another dentist. Apparently, he expected me to back down or apologize for being victimized. I believe in supporting your staff but racism is real and refusing to accept its existence is very naive and complicity. Hope that my feedback will put more scrutiny on this employee who is probably acting inappropriately with others.

Scheduled a consultation on January 13, 2026, with Dr. Maurice Haynes for crowns and other vital…read moredental procedures. I was very excited and looking forward to having found an African American Dentist, who is praised highly and recommended from his colleagues. His professionalism, expertise, knowledge and his compassion of my story starting a new journey was rewarded. His assistance Daisey was intelligent, kind and understanding and made me feel very welcoming with her empathy. However, the checkout process painted a different picture. The receptionist (Anna) behavior was inappropriate, unprofessional, rude undesirable and unwanted. When I asked for the documentation for the office visit, she simply shook her head back and forth (NO) and then stated (NO) it will take 60 days for an approval from the insurance company. Obviously, this seemed odd with myself and my husband as we witness this tactful behavior because dentist offices always provide an estimated fees and verbiage of the initial consultation for planning purposes. If this was an emergency, am assuming 60 days for the procedure? After speaking with Aetna for clarification, the dental office should provide patients copies of their documentation, consultation/x-rays, etc. Therefore, a call was placed to the dentist office requesting the documentations, etc., instead, I received a disturbing email from Dr. Maurice Haynes wife stating: "I was not a fit for their office" and attached the x-rays and not the consultation verbiage. Her being in a leadership position and professional setting, shows this was an undeserving approach that should have been investigated and utilized the customer services tactics to provide a resolution to the situation, not discard a patient for simply requesting a copy of the office visit because this is very alarming. Her Demonic spirit definitely showed what she represents. Dr. Maurice Haynes, please be advised of the unkind services the staff is providing behind the scenes. Your reputation and status come with a highly recommendation and its very appreciated. Be Bless!

Please do not visit this office, (they like to take your money without a legitimate reason) this is…read morethe WORST dentist office you could ever go to, the staff is rude and no one holds them accountable (since I've been a patient they have never had a manager and I wonder why that is?!) they take you to the point where you loose your cool and than call back to let you know how it was your fault for loosing it with their unprofessional staff. The owners (dentist) response to the patients is that, she can't let her patients treat her employees any kind of way because they can report her and she can loose her practice, which is totally understandable but it does not excuse your employees to treat patients any kind of way and provide mediocre services. What's funny is they knew who they would try when it came to this cancellation fee, I had the biggest red flag on my first visit. Two patients had walked in a bit late and them being able to fit them in said "nope we can't see you" when they left, I heard the staff saying that "they are always late and that's why they didn't want to see them so they had to pay the fee and have to R/S" as I can understand both sides it also seems like the office staff has an agenda because if you can see them why not see them THINGS HAPPEN. Now my husband was also a patient with them and the day of one of his appointments he ended up having to spend the day in the Urgent care where they determined he had pneumonia, his phone had Broke like a day before so we were waiting for a replacement, he was unable to call to R/S or cancel his appointment 48 hours before because he didn't plan not to go to his appointment and i literally had to go back and forth with them to remove the $50 fee (the average person does not make $50 an hour). Long story short, when I spoke with them I had asked them to cancel any upcoming appointment and they said okay, later on they said I never cancel his appointment a week after he was diagnosed with pneumonia (doesn't make sense to me that I would've left the appt there but okay) I don't remember whether I did or not so we ended up paying that fee (had a lot going on that week), the beginning of November I myself had an appointment but my ins is not currently active so I CALLED THEM to move some appointments around with the requested amount of time to be able to cancel if needed and not have to pay a cancellation fee, I moved some of my husband appointments to the time I had and another cancellation they had available, why was his copay not informed of at that moment I'm not sure but we received a text message from the office at 2:21 pm on November 6th when his appointment was at 3 pm November 7th, tell how would I be able to provide them with a 48 hour cancellation notice when you barely gave me 24 hour noticed of a $242 copay when my copay is usually no more than $30. When I called them and made the person that answered the phone logically think for once in her life, she felt offended and called back to say me and my husband were dismissed from their office, when I asked why, she proceeded to tell me I was disrespectful, when I asked her how was I disrespectful she couldn't come up with an excuse so she told me that everyone has their own definition of disrespect. So I went as far as emailing the office because you can go play with someone else (still waiting for a response so they can take accountability), if they were not "WRONG" after dismissing me and my husband why would they send HIM a message asking him to call back so they can discuss his appointments with him and not me. The messages comes to my phone anyways but I see how they try to go over my head.. I left some screenshots shots so y'all can see wassup.

My family and I have been going there for years. Wonderful people. They work well with the children…read moreand their anxiousness.

Dr.George doesn't not care for her patient. she also lied to me stating that the root canal…read morespecialist wrote in the report to come back to them and not her. I requested the report and it didn't say to go back to see any doctor so why lie. this is just the beginning of me reporting you. Office staff is great. They use a temp agency for their dental assistants and some you come across a new assistant who really don't know what they are doing and that's why I'm having an issue with my crown and she is not willing to correct the issue.

This has been one of the worst experiences I have ever had with a dental clinic. On several…read moreoccasions, I drove my children to scheduled appointments, only to be told upon arrival that the clinic was too busy and could not see them. The appointments were not properly confirmed, causing us unnecessary inconvenience, wasted time, and travel. In addition, the behavior of the staff has been consistently rude, unprofessional, and disrespectful. Instead of treating patients with care and courtesy, they often appear unwilling to assist and do not communicate effectively with families. I am also very concerned about the quality of dental care provided. My children underwent dental procedures that appeared to be performed without proper anesthesia, causing them significant pain and distress. This is completely unacceptable, especially when treating children. Furthermore, the clinic appeared dirty and poorly maintained, raising concerns about cleanliness and patient safety. I strongly urge management to investigate these issues and take immediate corrective action to improve patient care, staff professionalism, scheduling procedures, and clinic cleanliness.

Please don't waste your time, Poor Care quality of dental bad office management experience I have,…read moreThey just charge insurance for money.

I've been visiting Dr. Jones for over five years.I would highly recommend Advanced dental care.Dr…read more Jones does wonderful work. The staff is extremely professional and Pleasant every visits. Dr. Jones is the best dentist. I encourage everyone to check him out.

I've been a patient for a few years. Dr. Jones is always patient and gentle. I recommend this…read morepractice... they also have some weekend hours.