When we bought our new house, we quickly discovered there was a small leak coming from under the…read moregas fireplace. We obviously turned the gas off to it, but then we were in a new area with no idea who we could get to fix it. I'm so glad that I found Sure Flame online because not only were they willing to come out to our rural home, but Elijah also spent over 4 hours troubleshooting, tweaking, and cleaning up the fireplace as he ruled out all of the least expensive repairs. While we did end up having to replace an expensive part, I trusted that it was actually necessary because he really did try everything else first! In addition, It's apparently part of a regular service call for them to clean up the fireplace, wipe down the glass, and even spray the interior with fresh heat-safe paint, so our fireplace even LOOKS almost new again! So excited to have a fireplace we'll get to enjoy as the temperatures drop at our new home and I'll definitely be using Sure Flame for their annual service check-up too!

excellent service for my gas fireplace. Jacob was on time and very profess. We will use this…read morecompany every year.

The form used by Kurtis would not print. It also needs explanation to understand what needs to be…read moredone. It is useless to the consumer. It took days for him to make printable and send it to my email. The bill for the inspection was $475 and when I asked what should be done I was told I would need another inspection. Costing $900. What Kurtis called a level 2 inspection. His advice was to tear down the chimney and rebuild because it had been painted. I called out three other companies who said clean it, rebuild the crown, put new caps and it will be fully functional. I would never use this company.

Adam's chimney does amazing work. We had an old fireplace that didn't draft at all so we couldn't…read moreuse it. They replaced the liner and put a new cap on and now we can have a fire anytime. We are so glad we found this company and felt like they went out of their way to make sure we had a safe properly working fireplace.

Ugh. I really wanted to like Chuck's. I had them come out and service my gas fireplace as it was…read morenot coming on. The technician came out and did a winter service for the fireplace, which is not what I asked for. He did get the unit working and left after collection $200+. Within in two weeks, the fireplace was not working again. I called Chuck's back and they stated that since I had winter service, I'd have to pay for a full service call for them to look at it again. I explained that winter service was not what I originally needed, as my fireplace wasn't working. I went ahead and scheduled them to come out. We set a date and time and they never showed back up. I'd recommend finding another fireplace service company.

Braden is absolutely amazing! Best HVAC person in the PDX and Metro area! We didn't have heat at…read moreour office. Braden came out right away and found we had multiple broken lines to our mini split ,as well as a poorly based heating unit from a different contractor. While getting some parts, he tore his achilles tendon and needed immediate surgery. He messaged right away letting us know the circumstances. Few days later he was back out on the site in crunches and fixed the heater!! He even stopped by a day after to double check everything was still working properly. A true professional through and through! I highly recommend him to anyone.

Portland Fireplace and Chimney did an outstanding job rebuilding two chimneys from the roof line…read moreup, adding a metal liner to the chimney with the wood burning fireplace, and adding a gas insert to the other fireplace. The crew was professional, respectful, and went above and beyond to make sure the site was left pristine. They became great friends with my dog Dalmore. He is going to miss them! Thank you AJ, Joey, Jay, Ducky, Landon, Cassian and Leonel for all your hard work!

Super nice workers and office/admin staff. Very helpful and happy to explain pros/cons of different…read moreoptions. Honest. Rapid response to service request and transparent about costs. Excellent service at a reasonable cost.

Our kinda crappy gas fireplace was being a little fritzy so we called for a service…read more Natural Gas Fireplace Service didn't just fix the fireplace... they brought it back to life! Who knew that this whole time, it could be actually warm! And look almost new! It just needed THESE GUYS! Their service included cleaning, painting the inside, freshening the insert, and making it work quite awesomely... all at a fair price. My fireplace isn't crappy any more. Yay! A+. Highly recommended. Thanks so much!

I have Chris come out every year to inspect our gas fire place. He is always ontime. He's kind,…read morerespectful & professional.

If you're considering Alliance, don't…read more Roughly a year or so ago I hired them due to a leak coming from my chimney. After their inspection it was determine the flashing was in poor condition and needed to be replaced. This was done. About a month or two later the leak returned and some additional work on the flashing performed. Cut to earlier this year and the leak once again returned. Having lost faith in Alliance I went with another PDX-based fireplace and chimney company. On inspection they immediately asked who had done the work being going over how it was some of the worst, most incompetent/novice work they'd seen, went over the issues, and provided a quote for new flashing. Once work started and the Alliance flashing was removed it was then brought to my attention that not only was the flashing problematic but that the brickwork underneath it was eroded, quite noticeably so. While not Alliance's fault, this was called out as a contributing factor to the leak and should have called out when the original flashing was removed. Should have. They never brought it to my attention. Separate from work performed, Justin was pretty sloppy with communication and paperwork, as it would sometimes require 2 or 3 voicemails before I would hear back from him, as I'd notice issues with the quotes, and as I received calls from him from a few different phone numbers. There was also a tarp left wrapped around the chimney for a few weeks that he had no clue about. In summary: don't walk, run away. Between sloppy admin skills, bad communication, poor quality of work, and the willingness to do the bare minimum while covering up larger issues, I can't in good faith suggest Justin or his "team" to anyone.

I moved into a place with a fireplace and chimney, so I hired this business through Yelp Projects…read morefor cleaning and inspection services. They were responsive, arrived on time, and appeared knowledgeable. However, I'm deducting stars because I wasn't fully convinced about the thoroughness of their inspection and the value. For example, they didn't check whether the gas fireplace was working and mentioned that the fireplace was clean enough, which resulted in the entire visit--greeting, inspecting, cleaning, and leaving--taking less than 20 minutes. Despite this, I was charged the full flat fee. While I understand it was their busy season, I expected a more detailed inspection for the price. Overall, the experience was okay, but I wouldn't recommend them for anyone seeking an in-depth evaluation of their fireplace or chimney.

They live up to their name. Family owned business with a professional and personable expert. On…read moretime, informative, and reasonably priced. Highly recommend this company.

Cord provided excellent service to my family's gas fireplace. I am home sitting for them and while…read moregone their fireplace stopped working. Cord went out of his way during his busy day to add us in and get it fixed. We are so grateful and he did a great job, disassembling, cleaning fixing, and reassembling the fireplace. He left the job without a mess, and was efficient in his work.

We had quick and great service at a reasonable cost for our gas fireplace that quit working. Colby…read moreand Cadan were knowledgeable and able to do the repair on the first visit. We will continue to use their services in the future.

NOT MY FAVORITE I asked Dan to come out and clean my chimney…read moreand told him I had a chimney cap for him to put on He quoted me $189 to clean the chimney and said he would put the cap on for free or just a small charge. The small charge WAS $139! After the fact it was too late for me to complain and he knew it. He had lots of suggestions about my damper and iother things but was in way too much of a hurry to do anything but suggest. He wants to get in and out as quickly as possible - Get a complete price before he starts or you'll be surprised Oh BTY after I paid he said how happy he would be to come back next year and clean the chimney again - Yeah a real nice guy

After calling a few different places & being told over and over items were on back order I talked…read morewith Bridgetown. Not only did they come out quickly and n less than a month I had a brand new gas insert at my home. They were friendly & helpful. I would recommend these guys - they know what they are doing and got the job done.

Overall we were pleased with our experience with Bridgetown, however a few things took away from…read morethe best possible experience. +Very competitive pricing +Pleased with quality of work done -Final result looks great -Contractors left red chimney bricks dirty and did not clean -Contractors dug holes for scaffolding and did not repair -Contractors sprayed windows with debris from service and did not clean

Garrett and the entire install team did a great job of adding a gas fireplace in our Kitchen area!!…read more I would highly recommend them The finished fireplace looks great and we are very happy with all of their work!!

nothing but good things to say about the folks at all fuel. we were getting ready to install an…read moreinduction stove to replace a very old gas stove, and we needed to cap our gas line. all fuel arrived within the window (with an on-the-way message which is always super appreciated), the technician was very respectful of our home and diligent in making sure everything was set, and was on his way soon after. it was a quick visit for a small need, and while I can't say much about the cost because I'm not sure what the going rate for gas services is like these days, i can say it's clear all fuel cares about the work they do. an easy recommendation if you need natural gas services. thank you, all fuel!