GREAT COMPANY!!!!Toby got rid of our Gopher's I recommend him to everybody!!!Go on there…read moreMaintenance program

I cannot speak more highly of a service company. Termites in the house are never fun and originally…read morelooked for local treatment (cost) and they came under 5 other companies. Switched routes and chose fumigation for peace of mind and in one day came out and quote once again was under the competition. That in itself was a win but to top it off, a confusion with SDG&E resulted in gas shut off being cancelled. Toby called me at 7pm on a Friday, had worked the issue with SDG&E and his team who originally had the tent over the house by 11am came back and waited 3 hours on a Friday night awaiting SDG&E. Their prompt response and dedication to all my kids and I to come back into our house on Sunday was amazing. I am confident that other companies would have just called it a day and I would have been left scrambling to come up with a new plan and would have had more out of pocket costs. From the first interaction to the last, this company showed honest communication, professional and dedication to the customer. A local business that does things the right way. If you have a pest problem, it might seem easy to use the bigger companies but Annex Pest Control should be the company to choose.

It makes me sad to write this review because I had no issues with Homeshield until a few months…read moreago. I have been a customer of Homeshield for years and have had various services - wood rot treatment, monthly pest and rodent service, rodent exclusion treatment. My parents also have Homeshield service their home because of my referral. I want to make it clear that the technicians who service my house continue to be great. My usual technician is Julio and he's always super friendly, on time, and does a great job. My issues in the last few months pertain only to the call center and billing. In April I was charged for my monthly service even though no technician came out to service my house. I called Homeshield to let them know and they indicated I would not be charged for June. When June came, I was still charged for June so I had to call back to ask once again for money back. The call center indicated that I called too late before they processed the payment so the charge would fall off my July billing. At the beginning of July I called Homeshield to schedule my monthly treatment because I was going to be out of town. I informed the call center that I was going to be out of town and that was the reason for me scheduling my monthly service. The call center was able to get my monthly pest service schedule before I left, the call center did not indicate that I had a separate rodent treatment schedule for July 24. I left the country and while on my trip I got a text that my house would be serviced on July 24. I was pretty confused because I thought I had my house serviced and I even told the call center I would be out of town. Due to the 9 hour time difference I had to tell my brother to call Homeshield to cancel the appointment. On July 22, my brother informed me that he canceled my appointment and notified Homeshield that I would call to reschedule. On July 24, I got a text from the technician that he was about 30 minutes from my house to perform the service. I had to respond via text that I had cancelled my appointment and apologize that the call center did not inform him that I had cancelled. I am not too sure what is causing the breakdown in communication but I honestly feel terrible for these technicians not being informed of things. It also doesn't sit right with me that I have to apologize to the technician not for anything I did, but for the breakdown in communication caused directly by the call center. I also am not sure what is happening with the scheduling since before the no show incident in April I had technicians service my house every single month without issue. Update: Bryana from Homeshield called me on August 5 to learn more about the breakdown in billing, communication, and scheduling. She was really friendly, professional, and apologetic. I felt like she was not calling simply for me to fix my review but actually listened and wanted to make sure that as a customer I felt that things were remedied. She thoroughly explained my services and what Homeshield was going to do to help make everything right. She also informed me that she was going to reach out to my dad to make sure his experience as a customer was great. Overall, I am really happy with how Homeshield handled remedying the situation to ensure that I continued to receive better services in regards to billing and scheduling.

Not sure what's up with Homeshield but we've been using them for a few years. They've been…read moreconsistent and good and responsive since we started. A few weeks ago I asked my wife have you seen the pest control folks because we have tons of spiderwebs all over our front yard and stairs. I looked it up and they had not been here almost 2 months even though we were paying for monthly service. I called and they said oops sorry we missed July ( weird we had to tell them ) so they promised to refund us for July- not sure that's happened? They then promised to come out last week- scheduled that and then canceled day of. After a few days, they called us back to reschedule - ended up today and again they canceled our appointment day of! Not sure if there's a change of ownership or what's happening, but we are Considering firing them -not happy.

They are spot on as far as any added requests. I had ants that I have never had before they came…read moreright out , no more ants. Then we had a beetles and now we do not . Customer service is 100%

I just love these guys! I had another great service today by Cambryn. He is really friendly and…read morerespectful. He sent me a text message to let me know he was coming, which was helpful and kind. He let me know what work was performed and he took extra care getting rid of the spider webs. The service is always very consistent in excellence!

I hired The Pest Experts after using the Projects feature on Yelp for the first time. I wanted to…read moresupport a smaller company since there are so many out there. The initial setup fee was pricier than the bigger companies, but I did ask them if they could match or beat it. They didn't do either, but they did lower it a bit, which I appreciated. They did express concern that I would cancel my quarterly contract after the setup, which I didn't. Carlos is the technician who comes out to our place, and I am so thankful he is bilingual so he can communicate with my parents. He is always very helpful and explains everything he is doing, and what we can do in case other pests come up (since we initially reached out just for ants). We have now been with The Pest Experts for about a year, and I can't recommend them enough!

Only used them for a consultation but feel compelled to write a review because of their top notch…read moreresponsiveness and honesty. They were able to schedule someone right away and Carlos was very thorough and thoughtful with not upselling us. We had found rat droppings in our attic but haven't heard or seen any rats, and he confirmed that the droppings were old and while we can do a few preventative measures, there isn't much of a problem. Will absolutely be using this company again for any pest related needs!!

Always appreciate their responsiveness and professionally when summer bugs crop up - really…read moreappreciate mark helping keep the house bug

Thanks for the update Erik! I appreciate the thorough service and explanation of the treatment…read moreprocess. We'll keep an eye on ants/insects over the next week and look forward to hearing from you for the follow-up. Have a great week ahead.

Excellent experience with Nixtermite from start to finish. They scheduled the inspection and…read morefumigation promptly and were incredibly communicative throughout the entire process--even responding to questions during off hours. Everyone I interacted with was fantastic. From Chris, who came out to the property, to every person I spoke with over the phone or through text, the team was professional, helpful, and extremely responsive. At one point they even went back out to the property to personally educate my tenants on what to expect and what they needed to do to prepare, which I really appreciated. When I had concerns about a subcontractor involved in the process, they addressed everything immediately and made sure my concerns were handled. They were also the only fumigation company I spoke with that offered a theft-deterrent option while the property was tented, which gave me peace of mind. On top of that, they gave me the best price right out of the gate. Great company to work with--I would absolutely recommend Nixtermite.

Nixtermite has been in business for 29 years, and their price was very competitive…read more I interviewed three companies to fumigate my home. This company was, by far, the best. What put them over the top was their four-year guarantee on fumigation (offered for a limited time). The other two companies offered one- or two-year guarantees. Customer service was outstanding from the owner, Chris, to his helpful office staff, to his on-site workers. The company supplied a home preparation checklist, which was very helpful. They offered a free lockbox, which was convenient. The theft deterrents gave us peace of mind while the property was being tented. On the day of the tenting, the technician was kind enough to check that my prep work was done correctly. I noticed after the tenting that the crew double-bagged items I had missed. Outside, my property was left clean. Thank you, Nixtermite!

Bobby with Eliminite Termite Services was extremely friendly and professional. He took the time to…read moreprovide all the information I needed and made sure I felt comfortable with the process. He worked efficiently, cleaned up thoroughly afterward, and really gave me peace of mind. All at a fair price. Highly recommend!

I recently had to get a termite inspection and treatment as part of my home purchase process, as…read morerequired by the agreement. The first company that came out quoted me for woodwork and tenting. I was uneasy from the start, as I wasn't comfortable with their high-pressure approach, and the owner was rude and sent unprofessional texts. Despite my reservations, I had to proceed with the inspection. Thankfully, I hired Eliminite Termite Services. From the start, Gary, was outstanding - professional, attentive, and really listened to my concerns. He arranged the termite service promptly. Then, Hiram Ruiz came out and performed the treatment. He was equally professional - he inspected the house thoroughly, explained everything, and confirmed there were no termites in the attic. The only termites were on the patio, which is being torn down, but he treated that area as well. Plus, I paid less than the initial quote and did not have to have my house tented. I am so happy with Eliminite Termite Services - if you need termite services, they're the ones to trust!. Jason

Jeremy and Laiku did an awesome job and took the extra step in avoiding my hummingbird nests…read moresnuggled in my backyard canopy. Kim J.

Garbage. 1st and only service, terrible. They blamed new web options as to why they didn't apply…read morethe CORRECT service. Didn't clean webs as claimed. Then caught attitude when I was unhappy with the service. For the finale.. told me to fuck off and hung up.​