I've known Eddy for YEARS and when my wife and I received a notice from AAA stating our insurance…read morerates were going up by a couple of hundred dollars (why, I have no clue), it was time to switch. Eddy was our go to guy, answering all of our NOOB insurance questions, giving explanations of what everything meant, what it covers, and offering his personal recommendations to ensure my family was safe and taken care of if in fact something were to ever happen in an accident. Eddy understands insurance and basically saves you the time of shopping around for lower rates. Easy to talk to, great communication, excellent customer service, highly experienced in his field, and a game changer when it comes to insurance. Let's just say, he saved us close to $800 a year and got us even better coverage than what we had! Thanks again for all your help and efforts!! We'll be coming to you when we're ready to switch our home insurance policy as well!!!

I'm so glad that I switched to Stone Creek. I have auto, home, health and life. Eddy's service is…read moreoutstanding!! You will never find anyone who will go out of his way to satisfy his customers. I referred Eddy to my uncle for business insurance/Worker's comp and Eddy has been doing fantastic job to help him save so much money. My family and friends are more than pleased with his superior service. Eddy set a very high standard for me!

Came into AAA to pay my bill; they had a room full of people waiting in the members services area,…read more some hacking up a lung!! To avoid those people a sat in an area where people were not on top of each other! My punishment fo

Update (July 28, 2026):…read more You can safely ignore Amy M.'s replies here and not bother emailing reviews@mwg.aaa.com - no one ever responds from there. May 22, 2026: I visited the Mountain View branch to make some changes to my car insurance policy, and it turned into my worst experience with AAA. The agent who assisted me struggled with a fairly straightforward request for over an hour and eventually started insisting that it couldn't be done and that it was impossible to figure out how it had been handled before. Their communication was also unprofessional - they never introduced themselves, used phrases like "I got you covered, brother", and tried to steer me away from the actual issue. A branch manager then got involved and said the change was possible but would require approval from another department. I was told they submitted the request and would follow up within 24-48 hours. No one ever followed up. In the end, I resolved everything through AAA's online chat in a matter of minutes, with no approvals needed - exactly as it had been done previously. Based on this experience, I can't recommend this branch. The staff came across as unprofessional and ineffective.

This is the most amazing insurance agency. Extremely professional, very easy to work with. And they…read moretruly take care of us like mothers. Toni even came on a Saturday morning and did my home insurance. I love these guys.

I absolutely LOVE my agents at Dambergers! Everyone in the office is always very professional and…read moreextremely helpful. I have been with them for 15 years (wow just calculated that) and will continue as long as they are there. I have had accidents, lost and stolen items from both car and home over the years and they have been invaluable in assisting with claims, ways to ensure the right policy for our family through our changing needs. They always make me feel safe with our insurance decisions. Wendi, Toni and the rest have always provided that added touch that would cause me to follow them wherever they are :)

I've been with Ludwig and Fawcett for 30 years and they have helped me with my auto, home, and most…read morerecently Kelly helped my locate motorcyle insurance. She is very friendly and knowlegable, as is their entire staff.

Dave is awesome to work with. I contacted L&F and he got all of my needs taken care of quickly. I…read moregot really terrible service from my last broker, so it was very refreshing to find partners who are reliable, responsive, and friendly. I would recommend them to anyone shopping for insurance

Paul is very knowledgeable about insurance issues and is incredibly helpful and generous with his…read moretime. He returns calls quickly too. I hope to do more business with him in the future.

Paul has helped me so many times over the years. It was at least 15 years ago when I first found…read morehim, possibly more, and I liked him immediately. He gives the kind of personal service that is unusual in the present day. He has helped me with auto insurance, health insurance, and business insurance needs. Paul listens to me and gives helpful advice and solutions that meet my needs and questions, never some generic answers. And he spends plenty of time with me, I never feel rushed. He is a great balance of professional and personal in his work, the kind of service I give to my own clients. I feel more than satisfied every time I interact with Paul. I'm not surprised the other reviews on Yelp echo my own wonderful experiences with Paul. He is clearly one of the best.

Excellent service from Jeannie. Had expired auto premium refund check from 2014. Called the…read moreinsurance company HQ for a check reissue and they put me on hold then hung up on me multiple times after waiting on hold for 30mins. Sat with Jeannie as she called up customer service billing. Corporate customer service put call on hold for 15 mins and said the check from 2014 was referred to the unclaimed government authorities. She lied. Put on hold again and told us to go to missingmoney.com. She insisted to go here and wanted Jeannie to go hang up and go away. I looked on the computer and there was no claim there. On hold again. Lied again; came back and told to go to Ca controller office. Went there; no record while Jeannie was still on phone. She persisted w/o calling the scumbag a liar and kept on asking for the check. Finally after 30 minutes she ran a database query and was able to discover the check was never sent to unclaimed and it was never cashed. Applied check amount to next payment. The corporate customer service people have a culture of lying. If a customer calls up they are deliberately lied to to make it difficult for them to claim money owed to them. Most of the amounts are small so the company profits from this behavior. There are countless numbers of people who are being denied their refund checks if they forget to cash them within 6 months through deliberate obstruction. Nothing to prevent this unethical behavior except persistence of your local insurance agent.

I have had my auto insurance policy with Robert Chang for 15 years. We are very happy with the…read moreconvenience of having my policy here. Everything is handled over the phone without any trouble. It's quick and simple. He is a hard worker, I have not had any claims so far but what I can expect is that that handle handle well. They are very through. Very professional, More important he appreciated my business he appreciated my loyalty to the brand! I had great experience with Robert Chang and the office and feel they should receive a review! They took the time to look at my policy and found me the best possible rate that covered everything I needed for my renters and auto policies. They didn't just write me a quick quote but took the time to find what best fits me. It is nice to know the reliability is there and if I have any questions I can contact them personally. They were very friendly and I would recommend them to my family and friends

I don't know her. I found her on Yelp! I called Kathy Wu…read morehoping to leave a voice mail. She picked up my phone call and explained to me in great details. We talked for nearly 10 mins. BIG thank you, Kathy. Totally impressed with her knowledge. Thank you Kathy

I don't like her service. I called in and she said she's on the phone and will call me back, but…read moreshe never did. I later texted her but she did not return my message either. I don't think this is the right attitude to treat her customer.

When I first came to Claudette several years ago, I receive exceptional service. I've renewed with…read moreher twice now. Late last year, November, I reached out to her to see about getting Medicare coverage for a friend whose COBRA was ending. I have reached out to her by phone and email with no response to date. Needless to say, I am very disappointed. Initially I would have given Claudette a five star review.

I worked in tech, and due to business circumstances I found myself out of a job AND without health…read moreinsurance... Thankfully, I was connected with Claudette who did an amazing job helping me navigate what my options and making the entire process extremely easy. I highly recommend reaching out to her for any of your health insurance questions!

I had a rush request and they were very professional and quick with helping me out. Knowledgeable…read moregroup that is supper helpful with our insurance needs.

If you don't want reasonable follow-up for a new insurance request, go to Curtis' office. I had…read morebeen a client for more than 40 years. I moved from a condo to an apartment and now needed a renter's policy. In response to my email, I rec'd an email back that really didn't give me the information I needed. I called and still didn't get the answers I needed. I was so frustrated that I went to another State Farm agent and rec'd amazing service. If you go with this agency, I hope you get better service than I did.

I would like to share the excellent service I recently received with…read more Clarissa Barrientos Dominguez at the Sunnyvale Office of Allstate on Remington Ave. She was very informative and helpful in understanding my concerns but also providing a solution. She did her very best to try and find ways to help lower my car insurance rates. Thank you, Clarissa! While, I am still struggling with the increases in California rates right now, I truly appreciate your efforts in helping me!

Five stars for Suzanne Flores! I was in a bind when my current insurance carrier was no longer…read moreproviding service in California. I was working with another agency, who assured me over the 2 months we were in contact that they would make it before my deadline. They did not. By the time I switched to Allstate, I had less than two weeks. Thank goodness I happened to work with Suzanne! She helped me get what I needed, when I needed it. I can't thank her enough and will continue to work with her. I hope you request her too.