Apparently they're under new ownership now and tbh I had a really great experience, they were clear on the price and honest, i barely waited for my oil change and they checked all my tires and made sure everything was up to date! As a girly pop who usually hates car places , I recommend! read more

Ownership change. Not sure yet. They did a decent job on 2 of my 3 cars, but they're certainly not proactive.

Unfortunately, no longer can recommend my go-to place. I needed a tire patch months ago, and just discovered that they performed the temporary string patch. I could've done that myself but knew that it was temporary and wanted a real tire patch. I found this out through Les Schwabb which I did not know at the time performed free tire repairs for all tires bought there. Anyways, be cautious of getting real tire repairs here. read more

Oil change service requested and completed in a day. Competitive pricing, and good service. I would go again for oil change.

Very OK!! I came for an oil change for my car, I was quoted around $80 and then ended up paying around $95 because he said my car needed synthetic oil. Almost same day service? We had some miscommunications and phone tag. He said he called and texted me a ton but I only received one call an hour after their closing time. It was convenient and clear in its pricing. read more

WARNING. Unless you got a nail or screw in your tire, RUN. They are OVERCHARGING anyone who doesn't do their due diligence. I posted 4 photos of estimates. HARD EVIDENCE. Owner, Don, is a crook. Read other 1-2 star reviews; I am not the first to bring this up. BUYER BEWARE. If you don't mind paying for work you don't need with parts you definitely don't need at prices you DEFINITELY need to look up (www.rockauto.com) to believe how much they are bending people over, you gotta try Don at Agnew Autocare. He'll look you dead in the eye and work that Viet accent which led even me to almost believe that I needed a 300$ radiator instead of my perfectly fine new one, when I told him it was the thermostat. I'm Viet as well. read more

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Don is awesome! My family has been going to Agnew Auto for years! I come here for my oil changes, smog checks, brake replacements, and overall maintenance. Don is so kind and personable (I started taking my parents cars as soon as i started driving in 2009 and he still remembers who they are and asks how they're doing ^_^) The prices are great, they have honest and reliable service, the staff is kind, the wait times are reasonable considering how busy they are. Definitely recommend! read more

Agnew Autocare - Auto Repair Near Me - Santa Clara, California

Would give 0 star if i can, AVOID THIS PLACE AT ALL COST!!! Don is rude, a very terrible and unprofessional person. Does not let you pick up the car even if I have agreed to pay and scheduled the payment. Saying things like "Oh I didn't see". Have to call the tow crew for FOUR times and I have to call him to argue with him and show the receipt. Waste too much time and money and doesn't even get my car repaired. If you see this review, please please do not come to this place and never support the business like this. read more

Don is absolutely amazing. ive been going to his shop for about 5 years and never had a poor experience & wish his store did more. I originally only went to Agnew Autocare because it was down the road from me, however i quickly shifted to using Don's team as my primary autocare location. It will be very hard to replace Don now that i have moved. read more

As many have reported, very rude. Skills are also suspect. Almost put the wrong part - I had to alert him on that and he didn't like it ;) . I would strongly recommend against going to this place. I won't be going back. Please don't support these kind of businesses. read more

Don diagnosed my electrical problem in 30 seconds, fixed the issue in 5 seconds, then charged me $0. This is why I have continue to come to Don for 5 years especially when I am going to spend lots of money because he has fixed errors from other shops on my car, fixed my friends cars and continues to do routine maintenance of my other vehicle too. Thank you Don and his Team. read more

Don is terrible. Do not trust this man. He is very rude, Had an appointment to take our car in. Our car just sat there all day as Don did nothing to it at all. A courtesy call to even say he can't do it would be nice. But nah this guy just let my car sit all day. No call no follow up. Just pure unprofessionalism. I finally go after work and he told me to keep driving my car when my check engine light is on and that I will be fine. Great advice.... I would put up with his rude demeanor if he was a great mechanic. But he for sure is a terrible mechanic and a fraud. Stay away from this place. Don is the worst! My fault for allowing this guy to do this on MULTIPLE occasions. Will not be back read more

I came here because it's close to home and has good reviews. I had a nail in my tire. I learned that they accept cash only as they were repairing my tire. The owner and his employees were very nice and helpful. I'll be coming back! I recommend this place. Update: Brought my car for service. The owner was honest and lowered the price when we reviewed what he worked on. They will handle all my car service needs going forward read more

I asked for info and guy seemed to listen and he heard me out but all of a sudden he's telling me he can't help me what was the point of him trying to help me if he can't help me makes no sense just had to let that be known all I was asking for was a price range read more

Agnew Autocare - Auto Repair Near Me - Santa Clara, California

If you want to save money pls dont go to this place! He will assume you know nothing about car maintenance and think you're a dumb person. I will never bring my car back in that place. He did the oil change and put conventional motor oil on my truck. I ask him about synthetic oil and he said conventional is recomended by manufacture. He overcharge and act like he's doing the right thing making you feel like he's knowlegeable and you know very little about cars. Im surprised that this business has been in the industry for years. Customer service is pretty poor also. If you want to find out in a hard way and paying too much then i would recommend try it yourself. but i just want to help people not to get wasting money with this shop. After i left his shop brought it to my old mechanic and get a estimate for freon refill $108. And they used good type of oil. Not a conventional one. I think base on my experience this business became too complacent about what they do. read more

Agnew Autocare - 5 minutes of just looking at your car will get you pay $74. - Auto Repair Near Me - Santa Clara, California

This was my first time going to see Don my experience couldn't be better. He is a great guy, fast and honest. I used to go to Bruce's Tire for 15 years but a couple of bad experiences made me look for someplace else. My friend has been going to Agnew for years and I finally decided to try them. I needed to get my brakes replaced and an oil change. Bruce's Tire told me I needed to replace all my rotors as well as my shocks. Needless to say, I was shocked. My car is only 4 years old. Bought it new. When I went to Agnew they told me my shocks are fine and so are my rotors. On top of that, I only had to replace the front brakes. Not all four like Bruce's said. Needless to say, I will continue to go to Agnew and even though I live in SF now, it's worth the drive to me to see Don and his great staff. read more

I have been utilizing Agnew Auto Care for quite some time. Don has ALWAYS been Fair, Kind and Thorough! He has worked on both my older cars and I am grateful for his expertise. I have recommended him to family, friends and neighbors and they all tell me how satisfied they are with his service. Thank you Don and staff! read more

I've always brought my car to Agnew auto care for my oil changes. I bring my own oil because it is not stock there and it must be specially ordered. Don always was willing to change my oil and filter. This time, he said he doesn't change oil if you bring your own. Then he said he would do it for $38. I said it was $20 last time. He said, "I could charge you $40." He was very rude. I asked if he arbitrarily just made up prices and he said if you don't like it go somewhere else and then hung up on me. Extremely rude service. Apparently, he is now too big for his britches and no longer cares how he treats is regular customers. I'm looking for a new auto repair service. read more

Bad tire repair and expensive. Do not recommend this repairs shop. Customer service is also bad. I will never come again. read more

Agnew Autocare - Bad service and repair - Auto Repair Near Me - Santa Clara, California

warning: not an honest business!!!!!(-5 stars). november 2022 i will post two photos on agnew autocare's photos(all pics of estimates on white 8.5x11 paper) 1. agnew autocare or "don's" estimate on my car overheating issue. and 2. radiatorland of santa clara inc's estimate based on findings. lowest score wins!!! $224.21 vs $737.18. he wanted me to put a whole new coolant system in my 05 camry. it's got a new radiator! fuck you agnew autocare. stop screwing people. just because we are tech workers doesn't mean this isn't wrong. i guess if you have a nail in your tire.... read more

Apparently these guys are parts changers, since I called to ask about having a pre purchase inspection performed, fully expecting to pay $100-$300 to have them go through a car I'm looking at buying only to be told that "we don't do inspections". I just wanted them to look for leaks and take a look at the underbody but I guess that's too complicated? I'd understand if they were busy and couldn't do it today, but just telling me no for an inspection is worth a bad review. read more

I've been using Agnew Auto since 2015. They are always honest, show me exactly what on my car they are working on, don't upsell, and actually have told me what services I DON'T need at that time. I'm never treated like I don't understand or know cars- even with some language barriers he manages to show and explain in a way that is thorough and in no way condescending. I love the owners. I was in one time when the ice cream truck came by. I've never seen a guy that age move that quickly or smile so big. He came back in with an extra ice cream for me! read more

For me, I always have a good experience at Agnew Autocare. He quoted me a price and after it was done, he lowered it as the repair was not as complicated. read more

Great neighborhood mechanic. No appointments needed and Don often gets my oil change done right away. My experience has been that Don is honest and frank about his recommendations. I will continue to bring my car here for services and repairs. read more

Great place fun place to be This stupid ap wants more. They should not tell us how much to write read more

The guy does the work but is very rude. If you are looking for good customer service, this is not the place.

So I was in a hurry to get an oil change done and I remember this shop recommended by a co-worker. I have a 2012 Subaru Outback and pretty much know my car inside and out. I asked for an oil change and the person assisting me gave 2 options. His "computer" told him that my car only takes synthetic blend oil (FYI - it doesn't and the owner's manual actually states that conventional oil 5W - 30 is recommended). So he gives me 2 options, I can get a conventional oil change for $40 but since my car, per his computer, does not use conventional oil, he can do it as long as I pay cash and he doesn't give me a receipt for the service. His reasoning is that customers have returned to him and "told" him that he put a different oil than what is required by the manufacturer. hmmmmm. Or the other option is to pay $60 card/cash doesn't matter for a synthetic oil change. The oil change prices are somewhat in line with other oil changes (on the steep side. You can get a conventional oil change for about $25 to $30). So the puzzling thing really is why the lie? Most reputable oil change companies won't even blink when I ask for a conventional oil change for by subbie, but what kind of database is he working with that tells him that my card only uses synthetic oil. Of course illegitimate businesses want cash and no invoices because there is no paper trail! Anyway, my 2 cents worth. Some are happy with this person's service but not me. thanks for listening. read more

Took my car there to get smogged. In and out in less than 30 mins. The owner was super friendly and helpful. If you are nearby and need smog, I highly recommend this place. read more

Outstanding service for my oil change so far, thank you for your help and keep it up. The team is here to help tte best they can, ready to get you going in no time, I always find it more helpful to get to Safeway walking to do something in Rivermark plaza et come back to my car even though they did the job within 10mns, thanks again read more

Okay. I read a lot of these reviews. Don and Agnew AutoCare are awesome! He is in a rush, but that's because he needs to be very efficient due to his lower prices. People complain about the high price of car repairs; then when shop like Don's comes along, they're not happy. Be happy, people! Don is awesome! He is honest and is one of the only mechanics that will recommend that you *not* do something when it's really unnecessary. He will also *not* break things that are not broken to make extra buck. You'll save money in the long run if you let Don do his thing. read more

Owner is a very caring gentleman. He worked on my Lexus LS 460. You can tell about his passion of cars. We trust him with all of our car maintenance and repair. Thank you! read more

Very fast service, came twice to fix the tire.

My Honda Pilot would not start due to a failed fuel pump. He was able to diagnose the issue quickly and source a part to get the car up and running. Full fuel pumps were backordered everywhere and he was able to source the pump portion separately for a quicker turnaround. I would definitely use them again. read more

Don and his crew at Agnew Auto Care provided my family with such great services for almost 20 years. It is difficult to find an honest and fair mechanic shops around, and A.A.C. will simply provide you with all that and much more. I just recently moved to Union City, but my loyalty to this shop just can't be broken because of the shop's great qualities. Honesty is the best policy. Don, the owner, will always tell you all the possible options to fix your car and keep you happy. He will not waste his man power and your hard earned money to fix something that just can't be fixed. Example, my wife's mustang was in desperate need of a head gasket. He took a look at it, made some calculations and told me to send the car over to "Cash for Clunkers." At first I felt offended and afraid that I couldn't manage to go home with a broken car to my wife, but he certainly gave me the proper advice that it was not worth the money to fix it. I appreciated his honesty and because of these experiences, I always come back. Don's prices are fair. He even throws in some free labor to lower down the cost of the repair. He will not cheat you nor add "additional" cost to your quote. Overall, Agnew Auto Care will take care of you and your car. You will never have that feeling of being ripped off. You're in good hands! read more

Agnew Autocare - For 17 years, Don and the crew of Agnew Auto Care never disappoints. My family takes our cars here because we trust them. - Auto Repair Near Me - Santa Clara, California

I've been taking my cars to Agnew Auto Care for years and have always been treated like family. Don, the owner is honest and straight up and that's why I keep going back. He will tell you if need 4 things done, but he'll often say you can probably put of a something until later, to save money. I never feel ripped off and that's why I recommend him 100%! read more

Don is fantastic, got oil changed and all brake pads replaced in one afternoon, and fixed screeching noise when braking that had been bugging me forever that dealership was unable to fix with multiple visits! Would recommend 100%!!! read more

I came here from the recommendation of my uncle, Jason. The service I had from here was very pleasant. I enjoyed Don's kindness and his ability to multitask! He was very helpful when he did my oil change, as well as replace my radiator cap. He's a very hardworking and trustworthy man. I will definitely come back here for fixing any of my car problems! He's the definition of excellent customer service. read more

I went here to get my car smog tested and it was super easy! In and out in approximately 20min and cost $68. Great, speedy service and very friendly! read more

Went in for a smog, and he failed my 2016 Tacoma with 50k miles due to a "Leak" in the gasket. A week before doing smog I did a full inspection at the Toyota dealer and the truck had no issues. I took the truck back to the dealer and my mechanic and they also said truck had no leak. Agnew Autocare wanted to charge me close to $800 for "leak" repair. Horrible experience with them and they a hassle because he put my truck in the system as a no pass for smog. They are crooks read more

Got my car to verify the battery after I had to call my insurance to jumpstart my car due to inactivity. The mechanic was all over the map? He said the initial inspection is free and later told me he need to charge me $20 to recharge the battery and run some tests. When I came back, he literally got a device and told me that the probe is broken so he will not be able to run all the tests until next week and demanded I pay $20 before I can get my keys. When I asked for recommendations all he had to say was to buy a new battery from him, otherwise his job is done to diagnose the battery. Really bad experience and very rude. read more

Agnew Autocare - Auto Repair Near Me - Santa Clara, California