Very poor customer experience! If you can find another place, do so!…read moreAfter having a storm door installed, I noticed that the door only opened about 60 degrees. Installer insisted that NO storm door opens to 90 degrees. They insisted that it was industry standard and that there was nothing they could do. The owner had to be called and that was an even worse experience. I could barely finish my sentence before I was met with a lot of aggression.......Long story short, it was the wind chain preventing the door from opening properly and I was able to identify and fix the issue myself. Funny how a non-professional was able to identify and fix an issue that, according to them, had no fix. And it was something simple. Imagine if there were really a defect. Industry professionals they are not! Save yourself the headache and go somewhere else. P.S. the quality is no better than anything you can get at Lowes or Home Depot so don't fall for the quality speech. Only reason I needed to go the custom route is because my door frame is smaller than standard doors.

Security door and interior door. Doors went installed properly. Finishing not done professionally…read more Gaps at the bottom and bottom side of interior door. Technician came back made an adjustment, I can still see hairline Crack at bottom side of the interior door. The work was done about a year ago now the interior door bottom lock doesn't work. When I call to have that repaired I was told by the owner that I will have to pay $150. I paid a lot of $ for these doors. The doors that was removed had the original locks on them never replaced in 20 years. Now in less than a year I can't lock the bottom lock or unlock, that's a big problem. I will not give them another dime, I feel I was over charged. The owner told me they came back 10 times which is a lie. THEY CAME BACK 2 TIMES IF THEY HAD DONE A PROFESSIONAL JOB, THEY SHOULD NOT HAVE TO COME BACK AT ALL.

Professional from start to finish. Showed up on time, quoted a great price, did what they said they…read morewould do, were always friendly when I needed something, and the windows look great. Highly recommend.

Update, March 2026 - It happened again to a different window and this time the repair was SOMEHOW…read moreFASTER. I logged the project request with Benson at 12:41pm on a Saturday. The window was fixed by 2:41pm *the same day*. Unbelievable. I will never call anyone else ever again for window repair.

On time. Great work, fast and efficient. I would use them again for siding repairs.read more

Anthony and his son Mark have done both plumbing and tile work at my home. They are extremely…read morereliable and trustworthy. I also find them to be reasonably priced. I have contacted them in emergency situations and they have always come to my rescue. Trust me when I say once you meet this father son duo they will be your go to guys whenever you need a handyman.

I sent an inquiry on yelp about getting a key duplicated, because there seems to be only select…read morelocksmiths who can duplicate this particular type of key I had. Arthur responded very quickly to my inquiry and requested pictures of the key to confirm whether the store can complete the service. I eventually took the key in and it was done within a few minutes. The store itself is by Washington Square park so it's super convenient to get to. I didn't see the store hours posted anywhere, but Arthur was able to confirm hours of operation pretty quickly via text. Amazing service, and amazing experience. Would definitely recommend!

Arthur was great I needed my keys copied and he was able to copy them all quickly and for so cheap!read more

Aron Windows and Door come to install the door in my apartment and they did a really good job. Very…read moreprofessional and reliable. I'm very happy with their service and I would highly recommended.

Aron Windows never showed up for their appointment to view the existing conditions. Another vendor,…read moreOlympos Glass, did show up to view the existing condition, quoted a fair price, and returned as promised to efficiently make the repairs. I would happily work with them again

Ziv fixed a lock that everyone else gave up on…read more The inside handle on my front door broke off. As my door has an unusual mortise lock, finding a replacement was extremely challenging. I had to call several locksmiths and Mul-T-Lock itself before I found Ziv. He immediately recognized this ("that's an Italian door"). He had the handles in stock, filed them to fit, fashioned a spindle, and had every back together and working. He also took the time to correct other problems with the lock, including a stripped screw and bent deadbolt. Impressed with his work, and sensing this was a good opportunity to get everything fixed at once, I had him re-key the cylinder. Turns out the previous locksmith had broken it (which explained why my key didn't work on the inside of the door). Ziv replaced it with a new cylinder. He showed off his cleverness by reusing the old parts and drilling an access hole for the set screw. Despite taking longer than expected, he stuck to his original quoted price.

From the owner: Sale high security doors Reaper all doors…read more Apt doors install Install 4way lock in wood or metal doors Mul t lock doors

First email went unanswered. Second email was responded to with request for additional info which I…read moreprovided. Six days later and still waiting. Will not use. Are the five star reviews from family members?

Did not hire them due to budget constrains but they came on time. Great communication, attentive…read moreand respectful.

Excellent Service Good Staff I have had work done by them. They provide the best service. Their…read morestaff is hardworking. They do not charge any extra charges. Very good.

Two words excellent service! I mean the staff was professional, skilled, kind and the quality of…read moretheir work speaks for itself. I called a few months ago to inquire about replacing the fire proof door in my apartment that was old, rusty and in really bad shape. Within a week they sent a representative to measure the door and provide me with a quote. If you're like me and you don't have experience with The quote was very detailed with a sketch of the door and a detailed explanation of the services and cost. At first I thought it was a bit pricey, but after consulting with a few other companies it was a fair price and they give you a discount if you pay cash. On the day of the installation the staff was timely, prepared and did an excellent job!

We had custom floor-to-ceiling double glass doors with sidelights installed in our apartment, and…read morethe quality of both the materials and workmanship was outstanding, yet cost effective. Vova, John, and the crew were a pleasure to work with. They were professional, responsive, and detail-oriented throughout the entire process. They kept us updated every step of the way from start to finish, which is not always the case in the construction business. We're extremely happy with the final result and would highly recommend them.

For the longest of time we needed customized mirrors installed in our built in top shelf wall…read morecabinets. I checked around with several companies who either did not want to do a relatively small job or quoted me a crazy high figure. NYC Glass not only said they could do a quality job but gave me a very fair price for the work involved; first coming out to measure prior to having the proper size mirrored glass cut. Their installation crew was both friendly and professional down to the micro inch to assure an excellent fit and appearance. They arrived on time; did the job in prompt but careful fashion; asked if satisfied with all prior to leaving; a smile all around. I would highly recommend this company for all your glass and mirror needs and would call on them again for any glass item.