The trunk of my Toyota Corolla wouldn't close all of a sudden so i stopped by because servco mapunapuna and they recommended that I come here to have it checked out. I walked in and let them know about my issues and was told I would have to wait til appts were done which was totally fine since I was a walk in. 5 minutes later, Scott Tanaka came out to check out my car. He figured out the problem and fixed it in a few minutes and did not charge me. He was soooo nice and helpful!! Thank you Scott and Aiea Collision Center!!! read more

Brought my new tacoma over to get her fixed & believe it or not, ive been here TWICE. Both were unfortunate incidents where my car was parked and got hit! Luckily, i didnt pay anything & i knew just where to go & it was here! The staff is always welcoming, understanding & extremely helpful. I truly recommend this place for any type of repairs. Super quick & professional. My second time being here was because someone reversed into my truck leaving a whole dent on my front bumper/fender and scratches on my headlight. But after getting her back she looks so beautiful & all brand new! I am completely satisfied! Also, i bought my car in a little dirty & was looking forward to washing her after but it looks like these guys did it for me! A day after getting my car back it rained & all the water just slid off so thats another plus! Thank you Aiea Collision for always meeting my expectations & more! read more

Aiea Collision Center - BEFORE - Body Shops Near Me - Honolulu, Hawaii

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When you drive into the driveway and someone approach you and already know what you are doing there, that is excellent service. Had an appointment to meet an claims agent there. Staff told me that the agent would get to me shortly. Acknowledging your customers is #1. Bravo! read more

I'm a 22 years old with very little experience doing practical tasks such as filing insurance claims and what not but I happened to go down to Aiea Collision Center (Aiea) and was luckily paired with Will Tsui. Will is an Auto Damage Adjuster and handled all the paperwork and explanation to me and he truly could not have done a better job. Excellent customer service and first class job in letting the customer know that he really cared about the situation. If you are gonna get help at this shop, go see Mr. Will Tsui and you will not regret it! Hopefully i'm not back anytime soon but if i ever get in a fender bender, Will Tsui is the first guy on my list! read more

Getting your car rear ended is one of the worst feelings ever. After bringing in my vehicle to Aiea Collision, Scott made me feel at ease and made the whole process seamless! From doing all the paperwork, to getting my rental car, they made everything seamless! Great customer service! He's done work on my family's cars in the past, and knew I was in great hands. The work that Aiea Collision does is incredible! I turned my car in on a Monday, and within 5 days it was ready for pick up! Thank you Scott & Aiea Collision for making my car look fresh again!! read more

The workers here are super nice! Even when I called to make an appointment! When you go make sure you have your registration ready and they will pop in all the information and give you a print out of the estimate. It was more than I would like, but it was due to the color of the car. I do have to warn you that this place might be a little hard to find, because the sign is a bit small and you could just drive by. Look for the bigger radiator shop sign on the right, because it's all in one area. There isn't much room to park and it took me a few tries to back up and get out. But again, the people seemed nice and they looked really busy. And the cars I saw there looked great! read more

The first time somebody hit/broke my side mirror I took it to the dealership. It took a week or so get an appt. Then I had to leave work to drop off the car, catch a shuttle, then catch a bus back. Basically the car sat there all day so they could do the repair. BIG HASSLE. Wasted time. 2nd time, I called the dealership, they said 1 month to get an appt.?? Kidding me? So I called around looking for a quicker fix. Called ACC and spoke to Scott a few times. I gave him the VIN# and he ordered the part. First phone contact was Tues AM. On FRI after work, I brought my car in to do the repair. Scott did the repair in less than 10 minutes. He invoiced me and I was outta there. I don't mind paying EXTRA for convenience. They charged me $23 less than the dealership. Fast and direct, these people don't waste time. Customer service is efficient and prices fair. Easily 5 stars. read more

Took my new Venza to Aiea Collision to have the dent on the bumper repaired. I had already read good reviews on yelp so I decided to try them out. Scott greeted me as soon as I got out of my car, friendly and personable. Free estimate on the spot! Even gave me the option to choose a less expensive method of removing the dent....he didn't have to do that but that's what excellent customer service is all about. In the time it took for me to go have lunch nearby, the job was done!...first rate job! .....the dent was gone...LIKE IT NEVER EVEN HAPPENED ! Thanks Scott ! read more

I brought my 2009 Infiniti in for damage to the fender and bumper. These guys couldn't have been nicer, they worked with my insurance company to get a replacement bumper, which they painted to match the rest of the car perfectly. They also were able to repair the bumper such that I couldn't tell it wasn't brand new. They promised to be done in 3 days, and were actually done sooner. Definitely recommend. read more

Although I never had my car repaired there, the guy I talked to (Gary) was very unprofessional. If u don't want the business so say. Bradah needs to take Customer Relations 101. read more

I took my daughter's car in to get an estimate for repair. They quoted me an amount and told me the repairs would take 3 days. Dropped her car off on Friday morning and by Monday late afternoon they called to say her car was done. Picked up the car the following day and was extremely happy with the repair work! I highly recommend Aiea Collision Center for their great customer service, fast and quality work. Thank you so much to owner Scott Tanaka for the excellent service! read more

Didn't even get to the part of scheduling my car to get repaired. Called to schedule an appointment and the fellow who answered the phone kept cutting me off when I tried to explain the reason for the appointment I needed. He was nothing but rude. I told him I was in an accident and had received a payment for my damages and wanted an appointment to get my car fixed and I guess I said it wrong the first time and the way he corrected me and yelled at me for not knowing how to phrase my question was absolutely uncalled for. I immediately hung up the phone and called another car place to fix my vehicle. Sorry guys but you need help in the customer service department let alone how to talk to human beings. I'm not a punching bag. Sorry you missed out. read more

Just got my vehicle back and it looks amaaazing. These guys were awesome and super nice. They did a really good job...highly recommended to come here if you need auto body work. read more

This was my first experience in car repair and I can honestly say that my Jeep looks even better now than before I got a huge scratch on my door Everyone at Aiea Collision Center is so polite and professional and I would recommend them to anybody! Oh and did I mention that I was supposed to pick it up in 3 days but they called me the next day and told me to pick it up as soon as I can? Exceptional, kind service! Thank you, Ivana read more

Took my truck for repairs at their new location on Kahai St. After three days they called to say it was ready. Am very satisfied with their repairs! read more

I brought my car in for a repair in January or February after being rear ended. Repair was very quick and they also fixed something I had custom done on my bumper. I didn't expect them to do that which I really appreciate. A few months later (April) I took my car in to service at Mazda. They discovered my spare tire well completely filled with water and it had mold everywhere. I discovered the leak coming from the tail light or bumper area so I called Aiea collision. They asked me to bring my car in so they could check it out. After about 40 mins they fixed the problem and no charge! They could have easily said its been a few months since they fixed my car so it wasnt their problem but they were happy to help me out. They were extremely busy when I brought my car in but they took my car to do a quick fix and I was on my way. I'm definitely coming back for future services. read more

The service I received was as I had expected. I've use their service once before quite awhile ago. However, their service had not changed! They do outstanding, excellent; & exceptional work. They go out of their way to accommodate the customer's need's & urgency in ensuring that the repairs are done according to the expectations & specification of the vehicle's requirements. As a customer; you are treated personally by the Owner to go over the detailed Repair's that was performed. I highly recommend this repair shop for extremely efficiently. read more

A few months ago, I needed to have my car's right fender, door, and bumper repaired after someone demolished them in a parking lot accident. (I was not present, but there was a police report.) I chose to have the repairs done at Aiea Collision Center (Aiea), and I could not be happier with the service and the results. My 2013 Toyota looks as good as new! The people at Aiea Collision Center were very kind, courteous, and helpful. And my car was done a day earlier than they had estimated. They are awesome! read more

The driver side door of our two day old 2019 Mini Cooper had an unfortunate introduction to a parking toll both. The whole door required rebuilding. Scott expertly managed the entire process from estimate through insurance filing, to repair. The Cooper came back in pristine condition. read more

I was really impressed with the speed and professionalism that I experienced when I took my 4Runner there for body work. Scott was awesome with the estimate and the repair was done so quickly and quality of work was beautiful! I highly recommend them! read more

Just received my truck back today from Aiea Collision! I just took it in yesterday! And what an awesome job they did! Perfect! They are so organized and friendly with expert service! I would recommend them to anyone! In one word......WOW! read more

Aiea Collision Center - Body Shops Near Me - Honolulu, Hawaii

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Took my car here for an insurance job picked aiea collision because of their yelp reviews and it was the best shop to pick from the list that my insurance company gave to me. Went in for an estimate staff was very friendly and answered all my questions. Only downfall was that I had to wait little less than a month for my car to go in for repairs, but it was understandable because auto body takes awhile and if you want a good job and a quality job you must wait. Also the shop is very busy so that tells you something, so I didn't mind the wait. After getting my car fixed I was very pleased with the work, color matching was on point and workmanship was excellent couldn't ask for more. Not a place you want to visit on a regular but when those accidents do happen aiea collision is at the top of my list. read more

These guys provide great service! Took my 2008 Ford Escape in with front end damage. They got me squared away and even fixed some small things they didn't really tax me for. If you need your car or truck fixed go see Scott and Gary! Best hands down!! read more

I recently had someone reverse full speed into my parked car. Being unfamiliar and frustrated with Hawaii's "No Fault" law I took the car the Aiea Collision on a whim. The guy who hit me had insurance from Scottsdale, AZ. They were awful to deal with. Aiea Collision put up with this and did a wonderful job on my car. I would definitely recommend their work, and they were so helpful when I was beyond frustrated. read more

Aiea Collision Center is a top quality repair facility. They get the job done on time and right every time. They are always my first choice when it comes to body work and painting. Thank you, Scott Tanaka and the entire staff for taking care of my vehicles. No one wants to be in an accident but it happens and when it does, call Aiea Collision Center. You will not be disappointed. read more

Wouldn't even give it a on star rating guy on the phone was rude. I only asked if they fixed bumpers and sounded like he didn't even wanna talk. Like I was wasting his time oh well time to look for another shop read more

Once I took my SUV in for the scheduled repairs, it was finished on the same day. The repaired rear bumper looks brand new - outstanding work! read more

Excellent & friendly customer service. Had an appointment for an "estimate" only. I arrived 30 min early and they attended to me right away. The estimate was for the drivers side outside panel that was slightly coming loose. I was told right off the bat that it would cost $20 to fix. Usually you'd have to make an appt to come back & get whatever fixed. Instead, they were kind enough to service my vehicle right then & there. It was done in 15 minutes!!! Awesome!!! The owner was so generous and didn't accept my payment. He thanked me & my husband for our service to our country. God bless him! God bless his business! God bless America! Thank you Aiea collision for your generosity and your heart of service. I'd still give them a 5 star rating even if the owner accepted my payment read more

AMAZING service! I can't praise this place enough. I was trying to pass safety inspection and had the brake light on my spoiler out. All the places I called would take a month to get me in, and I didn't want to wait and pay for the inspection myself. Lo and behold, I couldn't replace the LED strip itself, had to replace my entire spoiler (thanks Toyota). I bought the part online thinking I'd do it myself, but turned out waaaay more complicated. No one else would even look at my car, they didn't want to deal with a customer part and most turned me away even at the mention of a brake light. I called Aiea Collision, he said for me to bring it in that day and have them look at it- they squeezed me into their busy schedule, I mean the lot was packed with cars. They were so awesome and helpful, they got it installed and hooked up SUPER quick, totally saved my ass. tldr; This place helped me out when no one else would even look at my car. They were super professional and very nice with amazing prices! Would HIGHLY recommend! read more

Used to go to a different place to get my cars fixed but it always takes a long time (3-4 weeks) horrible. So I looked for another place and luckily found this. Took my truck here twice after it got broken into and messed up the door, both times only took overnight. Very fast service, high quality and good customer service. This place is great. read more

Scott and his team did an awesome job and they did it quickly! Scott talked me through everything and gave me great advice to make the process run smoothly and painlessly (since it was my first time in this situation). I felt very comforted and assured that I was in good hands. A lot of Yelpers recommended this place and I will surely be a returning customer (hopefully not anytime soon). I highly recommend this establishment if you need body work done to your car. read more

Came here to meet with the Geico rep. From the moment I drove my truck onto the property, I knew this place was great. Gary, the gentlemen who deals with everyone who enters the front office. He is superb! Excellent customer service, kind, polite and very happy. I had to sit in his office while my appraisal took place and had a chance to observe and listen to how he handled the customers. Gary is awesome. The phones don't stop ringing, he types away on his computer, technicians walking in and out with their requests and he diligently answers each call with a cheerful and professional manner. Everyone here is nice. There's no grumpy at this place! I don't feel pressured or conned into having my repairs done here. It's a pretty busy location and I imagine there schedule is filled. Still, if I had too, I would definately let them work on my truck, no problem. With that said, Aiea Auto Collison Center gets 5 stars! Gary and the gentlemen from Geico have my business for sure! read more

My RAV4 was rear ended pretty bad and everything had to be replaced, my car looks practically brand new again! Awesome work and awesome customer service! Thank you Scott and your amazing staff! Highly recommend! read more

My neighbor accidentally rubbed his white front bumper against my dark blue rear bumper with a pretty significant and ugly donation of white paint. I took the car to Aiea Collision Center for an estimate. I told them we weren't making an insurance claim and my young neighbor would be footing the cost. Scott looked at it and said maybe the paint could be removed and no actual body work would be required. On the spot, he carefully and methodically applied magic potions and considerable elbow grease for 10-15 minutes and pretty much removed all traces of the damage. When I tried to pay him for the effort -- he refused! I insisted. He still refused. Talk about customer service. I'm a fan. read more

My car was stolen and had a lot of cosmetic damage that needed to be fixed. Good thing my insurance took care of it all. I brought my car here, it took about 3.5 weeks to get alll the work completed, but they did a great job. My paint job looks fantastic, the body work done on my car is clean, and I am thrilled with the customer service they gave me. I would gladly trust these guys to fix my car like new. read more

I was pleasantly surprised at the quality of work Aiea Collision did. My bumper was fixed in a day, and it looks great! I would use them again if I ever get into another accident. read more

Anytime I need repairs to my cars, I go to Scott at Aiea Collision. They do a very good job and are very proffessional.

Was quoted $3,000 to replace my front and back bumper. When I came to pick up the car they had only replaced the back and said it would cost another $1,000 to replace the front although the initial quote included both bumpers for $3,000. These guys are very unclear with their quotes and overcharge for the quality of the job they do. I do not recommend going here read more

Third time taking a vehicle there. Professional, courteous, great work! And they guarantee their work. I appreciate Aiea collision.

great customer service, fast and affordable.. thank you acc family (kalihi branch) specially to mark and the lady (sorry i forgot her name) for helping me to fix my car and showing me much aloha.. if you guys need body repair or paint jobs, come visit this guys at 2015 kalani st or the aiea branch. you wont regret it. good price and very friendly staff. i was, (referred by, eric yano of servco toyota mapunapuna) read more