Needed body work on the rear passenger side of my car. It took 3 weeks, but it was totally worth…read moreit. Auto Papa did excellent work on the body repair, siding replacement, and paint job. The car looks and smells brand new! Most importantly, the total cost of the repair was so reasonably priced and fair. Thank you, Lord! So grateful! Thank you to Ayres and the guys at Auto Papa.

I was looking for a shop to help with my window since it went down and wouldn't work to come back…read moreup, I checked three different shops all said they couldn't help me right away, then I found AutoPapa and they told me to come down right away for them to look at it and tell me what can be done. They took a look and told me they need to find the part and they would call me back, I went to a junk yard got the parts, I asked could they help me install it, and they said sure so I went down and they fix the problem so quick and correctly I was very impressed!!!! These guys are so solid and will get you back on the road the right way and prices are very nice to I will be back for any of my problems I have with my car !!! Thank you guys !!!!

Sorry a tad bit late, but I knew I had to give a review... my experience with Baba's Auto Gloss…read morewas exactly how the customer expects to be treated. They are not only professional and thorough in getting the work done, but courteous and very friendly. I knew nothing of them, but I'm glad I found them. I will definitely go back if I need work on any of my vehicles.

Absolutely Outstanding Experience at Baba's Auto Gloss Body Shop!…read more I can confidently say Baba's Auto Gloss is hands down one of the best body shops on Oahu. I found them simply by searching for a body shop on the island, and even though I live on the complete opposite side of Oahu, choosing them was 100% worth it. From the very first phone call, I felt the difference. The professionalism, family-oriented atmosphere, and genuine aloha vibe immediately stood out. You don't feel like "just another customer" here -- you feel taken care of. They repaired the driver rear sliding door on my Toyota Sienna, and when I picked it up, I was honestly blown away. My van looked **better than it did before the damage**. The sliding door looked brand new, the paint was flawless, and the overall finish was incredible. What really sets Baba's Auto apart is how they go *above and beyond*. They fixed my rear license plate even though it had nothing to do with the repair, and they even topped off my windshield wiper fluid. Those little details speak volumes about their pride in their work and how much they care about their customers. Huge shoutout to Paul, Willy, and the entire team -- all amazing people who clearly love what they do. Communication was smooth, the process was stress-free, and the results exceeded my expectations. I'm recommending Baba's Auto Gloss to **EVERYONE on Oahu**. If you want top-quality work, honest people, and an all-around excellent experience, this is the place to go. So thankful for the entire Baba's Auto team -- mahalo for taking such great care of my van!

I normally don't leave reviews, but I feel obligated to share our experience…read more Our 2011 Toyota RAV4 has been at Encore Collision since October 2025 for repairs. Over several months, we were repeatedly told that work was in progress, parts were on order, or that the vehicle was nearing completion. It's March 31, 2026 and it is still not finished. However, during multiple in-person visits, there has been little to no visible progress. Communication has been inconsistent, and there were times we arrived during business hours and no one was available. We understand that delays can happen, but the lack of transparency and follow-through has been extremely frustrating and completely unacceptable. We also observed signage indicating BBB accreditation; however, the BBB website currently lists this business as not accredited, which was confusing and concerning. At this point, we have had to escalate the matter in order to seek resolution. We hope this can still be resolved professionally, but based on our experience, we would strongly advise others to proceed with caution as there are many red flags despite the positive reviews.

I don't even know whee to start with this place. My husband had hit something on the front driver's…read moreside. It started leaking anti-freeze. We needed to get that fixed along with the bumper. We took it to Encore and they quoted us $3700. A few days later they called and said that it would be another $400 for a part. Two days later they said that it would be another $200. When we finally went to pick up the car we saw that the bumper was fixed. They also fixed some other things in the front, since it was pushed back. When I inquired about the fix for the anti-freeze the guy had no idea what I was talking about. We had a new bottle of anti-freeze in the trunk and they put it in the car for us. It didn't leak out, which was a good sign. We drove it to Costco a block down and saw that all the anti-freeze was leaking out. We called the guy and dropped the car off again. He called the next day and said it would cost $800 to fix the anti-freeze leak. A day later he called and said it would be another $400 to fix the inverter. All in all, the hubby paid around $6000 for something they quoted as $3700. That plus the fact that they had our car for over three weeks. When we finally picked up the car they did give us a complimentary car wash, which we appreciated. We've had the car back for four days now and thankfully it's running smoothly.

I am so absolutely grateful for Kwan's auto body shop for sanding and repainting my car after…read morescraping a cement pillar as I was backing into a parking stall. The quality of their repair was exceptional as I can't see where the damage to the car was. The price to repair the car was SO reasonable compared to the other quotes. I will only pull into a parking space now so hopefully I won't have anymore problems. I highly recommend this business for the quality of work and there amazing professionlism. They were just so kind and prompt. Mahalo nui loa

My BMW was repaired flawlessly after a hit and run incident. The smallest dents and dings were…read moresmoothed out and it was repainted so well, I was confused which side the accident originally occurred on. The work was done quickly also, just a couple days. Nice job Kwan's!

This is the BEST place to have autobody work done, in my opinion. Eon is very honest, hardworking,…read morehumble, and really goes above and beyond! First, he made it so easy to come in and get a quote-other places require an appt for that. He told me I could just come in that same day and I needed it printed out (because I needed to give a copy of it to my neighbor who hit my car), and he took care of everything I needed so quickly! I thought his pricing for everything was very good too. The body work and paint job he did is perfect! My car looks new again! He even cleaned my headlights, detailed the car, and even fixed a problem I had with one of my floor mats at no extra charge and without me even asking. I am so happy to of found him here on yelp and HIGHLY recommend him! I am very, very happy! Support local Korean businesses in Koreamoku by coming here!

Eon was very attentive and really took care of my truck. My paint/scratch repair was superb. drop…read moreoff was sat morning and picked up sunday night. i felt so bad that i couldn't give it a nice wash before drop off but he said no worries! and when i picked up it looked like a brand new ride! even looked like it was detailed super slick and shiny. I will definitely be telling everyone i know about him and will 100% go back again if i ever need to!

Very impressed, excellent work. My insurance company sent me to a body shop on Kona St. They took a…read moremonth to come up with a quote of almost $6,000. This was just for damage from the collision but my wife wanted the other minor damage on the car done too. The insurance company considered it a total loss and offered us $6,500 scrap the car of $3,800 if we kept the car. Since the damage was just cosmetic the title did not have to be classified "Salvage". Before making a decision I took the car to Ko Li. He looked it over and said he would do everything $3,800. This meant painting almost half the car. Another problem was there was no color code to be found so he had to do his best to match the color, it's perfect. The work was done during the heavy rains we had and yet he still was able to get it done in about 10 days. I wonder about the one bad review, it might be a mistake since the reviewer is from Santa Monica, CA.

Thank you Lee for doing such a great job on my paint repair, and for getting me in so quickly. I…read morewas in a huge time crunch, and Lee delivered a quality job in a very timely fashion, for a very affordable price. I was quoted 3x as much from large shops with long timelines. I saw Lee's reviews and decided to take a chance and it was the right choice. I highly recommend Lee!

An e-bike ran into my car -- uninsured, of course -- so I was already pretty pissed before this…read morewhole process even started . Had to call my insurance and deal with repairs, and KW Auto Body came highly recommended, so I went with them. I first went to the Nimitz Hwy location and the customer service was excellent from day one. Super helpful and easy to deal with. Then I found out they also have a shop near Ala Moana, which is much closer to where I live. I mentioned it, and they handled the switch seamlessly -- one call and everything was transferred over. The repair took about 10 days. One piece of glass was on back order, so they let me pick up the car and bring it back once the glass came in, which made things way more convenient. No drama, no hassle. When everything was done, the car looked great -- you'd never know it got taken out by an uninsured e-bike. Solid work, smooth process, and great customer service. Would definitely recommend

K W did a repair on my GMC truck and it looks brand new. Great service and super professional took…read morecare my truck and made it exactly how I wanted it. Awesome team great customer service at fair costs. I recommend K W for any auto body repairs.

Leo is fantastic. The shop does great work. I've now brought all three of my family's cars here for…read morework (see earlier review), and have been satisfied on quality, price, and timing. Ed is very responsive on Yelp with estimates, and the work came in below that initial estimate and in less time than predicted, even heading into a three day weekend. However, I was disappointed that they put their license plate frame on my car. They should ask, and they should really offer a discount for the OPTION of advertising their business on your car. (UPDATE: Apparently it gets you a free safety check, but nobody told me that.)

Pacific Auto helped repair my car (Toyota Corolla) on multiple occasions, across multiple years…read more They are always reliable, considerate, very helpful, and understanding. They go above and beyond to ensure that the repair goes well. The quality of the repair is always good, and the quality of service is also really good. They make the repair process really easy, and go out of their way to save my time and resource. My insurer is Geico, and I had no issue working with Pacific Auto on multiple repairs. They are really good at fixing cars and prioritizing customer service at the same time.