I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Good guys who do good work and work with you to do it for a good price. One of the better…read moreexperiences in the area. Give them a try.

Originally, I was gonna go with a friend of mine that just retired from the business, but he had…read moresomebody that likes to do side work so I was actually gonna go with him till my wife said why don't you call Bartlett Heating And Air they put our air conditioner in and see what they can do. got a from Vince one of the owners and what they did for me doesn't even compare to what I would've gotten from the other person that was installing it they are so professional they know what they're were in were out. They put a new thermostat in for me and it was one of the Wi-Fi ones that you control from your phone. I just can't say enough good things about Bartlett Heating And Air. I could keep going on, but I don't think people read this for a half hour Bartlett Heating And Air is the and their pricing is out of this world. And they also put April air humidifier in for me too.

Anthony wa great as always! The company as a whole has always been terrific, very professional and…read moreresponsive. Would not use anyone else!!!

Tyler and Ron were very knowledgeable and friendly when here installing a new toilet. They were…read moresuper helpful in answering my questions and was a great experience. I highly recommend them both. Rhonda K.

Needed a completely new HvAC system since the old one had a bunch of issues not even worth…read morerepairing. Everyone I worked with was professional, courteous, and compassionate. They explained everything in detail and gave me options and didn't try to upsell me at all. They were able to get my new system installed the next day after initially coming out for the service call. Being that it is extremely hot this week, this was perfect! I would highly recommend them. The new system is working great and my house is nice and cool again.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

Greedy. The technician did a good job tuning up and cleaning my furnace and didn't try to upsell me…read moreon any parts replacement and had it running better. He was professional and arrived on time. However, when I got a quote to install a Nest thermostat it was $200 for maybe 20 minutes of work. I got a quote (attached) for Aprilaire 500 bypass Humidifier installed to replace an existing one that's failing and I was told the unit is worth $600 and it would be $1170.00 to install (which included a 5% discount if I bought a service agreement with them). I said it seemed a little high so I got more quotes. So far two reputable places quoted $550 and $425 installed and the unit is $230 at most online. Update: so my Aprilaire 500 humidifier was installed by Green Air Care and everything was great with them (see review). They even fixed a couple quirks with my system. Per Brian's Heating & A/C's request I did call Brian's to see why their quotes were so high but they were unavailable so I asked for an email response. If their response email makes sense this may be updated but $600-900 an hour for labor seems really high to me. As with all large projects I'd recommend getting multiple quotes if time allows but the quotes I received from this business were a little outrageous in my opinion.

We hired this company to install a heat pump for a very large room that didn't have heat due to…read moreleaky pipes. They came out twice to review the job to figure out the right way to install the internal parts so the two units would be in the ceiling. It was incredible how they did this. We had two other HVAC company's quote on this job, they didn't come close to the perfect set-up as what Brian's did. We had a small issue afterwords, but they came back and corrected it with absolutely no problem. I HIGHLY recommend this company for any HVAC work needed.

So far two fantastic experiences. First one they spent a couple hours trying to diagnose my…read morefurnace acting up. Turns out it was my air filter being too restrictive. Tried to tune the furnace anyway to accommodate it, which was actually kind of fun to watch all the different ways it could be done. No other HVAC technician I've ever worked with before has done that. A/C maintenance went great too. First company I've ever hired that didn't try to sell me an entirely new unit just due to a faulty capacitor. Even gave me the model number of the capacitor to replace if I want to save money and do it myself (I'm reasonably handy so it's something I'd probably do). I'll be using them for as long as they give great service!

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

Jason V was kind, efficient and explained everything clearly. Would recommend to anyoneread more

We needed a second quote and we asked Pure Climate to help us address an AC unit that stopped…read moreworking. Communication was frequent via text and the the tech was on time. Chris was very professional and thorough in troubleshooting the issue. He got the unit back up and running, without needing to replace parts, saving us $1,500 from the previous quote. He also pointed out that coils were caked with dirt and debris on both units and needed a heavy cleaning. For an additional fee, he did for us helping to increase the life of the units. Chris finished with an overview of the services provided and shared an HVAC service plan they offer to ensure the furnaces and AC units run optimally. Outstanding service and thank you!

We had an excellent experience with Chris Mechanical Heating & Cooling! Our AC unit stopped…read moreworking, and they were able to come out the very next day to replace it. The entire team was professional, knowledgeable, and incredibly efficient from start to finish. They took the time to answer our questions, completed the installation quickly, and left everything clean when they were done. We truly appreciated their prompt service and outstanding workmanship. If you're looking for a reliable HVAC company, I highly recommend Chris Mechanical Heating & Cooling!

I have been a Chris Mechanical customer for 3 decades. They're always reliable and very…read moreknowledgeable. Nick was my most recent Tech. He handled my yearly cooling system inspection and water heater flush. He very efficiently performed the tasks. Highly recommend.

Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

Reply to 2 reactions from Harmonic on my 1 star review…read more 1. A. & K. claimed A. fixed my heater Tuesday; lie. Bad customer service. Harmonic deserves 1 star, but all the starts below 5 are NOT indicated on the Google graphic of the numbers of review stars 1-4: false. 2. I never promised a review pull-down for a discount. My husband & I have better things to do than having an "agenda" as Harmonic accused. My husband was on a business trip. 3. I never called for an emergency repair. I did not switch from repair to cleaning & maintenance. I asked A. if C & M was possible afterward, unaware of 2 more with no heat. Harmonic called me "selfish" for this. 4. Any possibility A. and K. have unconscious biases towards people like me? They accused us of "manipulating" what? To save a few hundred bucks, while we spent in the tens of thousands at Harmonic's better former (aquired) company) you imagined up? 5. How could Harmonic accuse me of lying about my pain. Because I was able to and had to carry my 10 lb dog for a short moment because of her barkin? Why do I even have to explain my chronic severe back pain and mostly failed back surgeries and weak immune system? 6. I had no "agenda," but getting my heate fixed. I am not playing any "game" as accused. I am standing up for myself. 7. K.'s statistics on the number of my Goole reviews are false. 8. A. & K. are the ones who were "aggressive, harsh, unethical, disrespectful, and manipulative." Stop projecting and gaslighting. I wish I would remember to record conversations when I am alone with a person like A. Why did K pull down his absurd replies on Google?

My AC unit went out this last week, one of the hottest this summer. My family of my wife, 3 small…read morechildren and dog were all suffering in the heat . The we call Pagor! Honest, intelligent, real, understanding, fair, sense of humor, great with kids, and most importantly- I trusted him 100%. Pagor will be my go to for all HVAC concerns forever!

From the owner: Same Day Service With Quality Workmanship…read more Pagor Heating & Cooling Inc. is Naperville's highest quality heating and air conditioning company who offers fair and competitive rates. We are a small family owned company since 1994 where honesty, integrity and excellent customer service have always been our goal. Pagor Heating & Cooling Inc., specializes in repair and maintenance for the following:? Air conditioning and heating? Furnaces and boilers? Water heaters? Ventilating services? Humidifiers We service all makes and models including, but not limited to:? Carrier? Goodman? American Standard? Trane? Coleman? Lennox? Bryant? Payne? YorkAdditionally, we also offer planned service agreements for scheduled year-round maintenance and emergency services.Call us today and ask us about our Same Day Service option at no extra charge!