Terrible. Spent a lot of money on a new furnace, coil and condenser. three days later it doesn't work. no one available to come out for days??? Do not go here. You'll get stuck with a non functioning unit and no one to fix it. read more

Air Max HVAC is a phenomenal organization. I know; we've been customers for thirteen years and have always been treated like family by Abe. Today we installed a new Lennox system and we couldn't be more impressed. It's also worth mentioning because Abe is one of those guys that doesn't tell you that you need a new system until you actually do. If you are looking for service or a new system call Abe with confidence., Thank you to the Air Max "Dream Team" of technicians led by Jose. Jose is knowledgeable and highly capable. Exactly the kind of technician you hope comes to your home. Thank you Abe, Jose, Alex, Ruben, Pablo, and Gina. read more

This was an awesome experience from start to finish, I can't say enough (and I'm sure that sounds like I either work there or was paid to write it, but I promise neither is true). I got bids from a total of 3 companies, and it was hard to sort through - I just don't know that much about AC so it's hard to tell when you're being sold a bill of goods. I went with my gut based on the good experience I was having with Abe and we couldn't be happier. From Abe's management of the process, to the folks in the office who helped whenever I called, to the install team that came and did the work - everyone was incredibly friendly and professional, and even followed up after the work to make sure it had all gone well. From my own experience, you can't go wrong here, and we'll certainly use them again. read more

Oh myyyyyy! I am so pleased and so happy with the service I received from AirMax. They were clean, professional, respectful, and got the job done expertly! This is the best money I have spent on my home for quite awhile, it was a pleasure to have them in the my home and every dollar was worth it! I am soooo happy with the results!!! Thank you AirMax (and Lowes)! read more

My husband and i went through Lowes whom is contracted with this company, first big mistake! We should have gotten more quotes! This company came out didn't give us a proper estimate! Our loan approved for what we supposedly needed they were quick on getting signatures on for contract! When u email them they don't respond if u call maybe get the run around. when the crew came out to install we had a big problem with our attic and ducking system, they offer to help but at our cost and their crew tried to get me to pay them $$$$ on the side cash to fix the problem! Communication was horrible the lead was telling one thing to their managers and told me another it was a constant bickering with the crew within them selfs, tried calling lowes and going in person lowes, told me they couldn't do anything besides the loan and supplies!!!! I was sold a car with out wheels! They blame us supposedly, why would we buy a system and not a whole new install of everything???? if we knew i had these problems i would have waited to fix the problem and at a high cost wouldn't have done this project! read more

These guys installed our mini split system 3 years ago but the repairmen who recently came out to diagnose the problem with our system not only was unfamiliar with it but claimed he could not find the problem which continued after he left. I called another company for repair (NextGen Heating & Air, Inc) who were clearly knowledgable and efficient: found a leak immediately and unfortunately needed to refill the freon type product which Air Max's repairman said was fine. Some of the Air Max repair people may be competent but I am not using them anymore. read more

I called Air Max during a heat wave and asked them to come out and get my unit working again. It was very clear from the moment the tech walked in that he had very little or no experience at all. After a 30 min inspection the unit was diagnosed to be old and not repairable. I was also told that i had missing Refrigerant and that would be replenished. The tech left with zero results. I called another company and with in 45 min. the unit was up and running with no issues at all. Turns out the unit just needed to be cleaned as the evaporative coil was 100% clogged. The new company added more refrigerant as the Air Max tech left the plug off and or never filled it at all. This technician was very inexperienced and the company charged me for absolutely nothing done. Worst experience since these guys treated me like a house wife that knows nothing. read more

Found them on Yelp and I needed maintenance for my heater. Turns out I didn't replace my filter and haven't maintained my equipment for a while. They came by today and did a yearly maintenance. Now everything is working great read more

We had some issues when we started. They want on longer than both myself and Air Max would like. After my initial post they reached out to fix the issues. Our warranty was extended and we were promised service this summer, no matter when, if there are any further issues. read more

We used AIrMax HVAC to replace our HVAC system along with the duct work in our house. Their quote was reasonable. The crew showed up on time and on the day they were scheduled to come. It was a complicated job with some unexpected difficulties. The crew came back every day and worked through every issue. They did a great job getting everything done. Most importantly, they spent the time needed to do the job well. The company was very responsive and followed up on everything we were concerned about. We can recommend AirMax HVAC without hesitation. read more

Getting a quote for an HVAC system for 24k was a first. Let me add that this is for a 894 sq ft home. Lol. I got few quotes ranging from 10,000- 14,000 from reputable companies prior to meeting with a Air Max tech. Things took a turn when I asked for a breakdown on cost for parts and labor. Long story short, employee was rude, immature and sarcastic, needless to say they lost a cash paying customer. When I told them I had a quote for 12,400 they magically dropped their price to 16k. Lying much? For some odd reason the tech was so insistent on calling Home Depot to see if they have a "promotion", when we finally got some clown on the phone, he acted like his dad owned the company and when I brought up the quote, they reduced their quote by 8k yet told me the quote I was given had to be a lie and continued to sell me a lie (the tech was aware of this process hence the insistence to call) They perceived things as they are. drastically hiked up the prices for a huge profit. Then they mock you when you reveal you will be sharing the quote with companies to see why it's the price it's at. If you're not lying Air Tech, then why are you opposed customers getting a second opinion? Do not trust this company, unless you want to be lied to and disrespected in your own home. The audacity. read more

I got a bid from them thru Lowes. They were high pressure and wanted me to decide on the spot. WHen I chose to go with a different company they failed to inform Lowes of the cancelled contract, so I was charged. I would not use this companies services. read more

Ok! This company has the most fantastic crew who installed our new all electric AC /heating unit on seriously one of the hottest day of the year ever!!! The workers did not complain about the heat (I complained for them!!!) and their professionalism and kindness and skill set was truly award winning! My only negative (s) is that their management didn't provide them with waters nor a drink cooler of any kind which should have been a given in our eyes. They couldn't hydrate enough!!!! It was close to 100 degrees on our roof where they worked from 8:30-6pm!!!! I'm grateful I could provide them bags AND bags of ice, water, iced teas, throughout the day as well as snacks and lunch! And a bathroom for them! These guys worked very hard in these climate changing elements. It would have warmed my heart if I could see they were being taken care of by their management in terms of keeping them hydrated!!!! They did have a tent put up on our roof thankfully. The workers did an incredible job installing AND explaining how to use our new AC as well!!! Seriously really kind knowledgeable technicians. Today another very kind professional worker came by to add more tar to our roof to secure our AC unit! However we were told they'd be coming on Friday and the guy showed up a day early so yes I had to leave from where I was and race back home to let him in behind our house. The communication could be improved so us customers know when to be around!!!! Other then those comments this company does amazing work and hires fantastic people. The sales rep Matt Jones was fantastic too!!! Thanks for a job well done and see you for the maintenance in 6-8 mos! read more

i needed my ac to be serviced since it wasn't working too well. they were able to schedule me the next day, and fixed the issue. i was extremely impressed with the tech they sent out Highly recommend! read more

Air Max did an excellent job with installing my HVAC Lennox ductless mini-split. Justin was very helpful and easy to work with and the guys did a professional job installing it. The project had a few speed bumps but they were able to figure out how to make it work. Justin also initiated financing. Overall very pleased. read more

Air Max HVAC - Heating & Air Conditioning/HVAC Near Me - Burbank, California

My heater wasn't working and I called air max to check it out. The technician named Rolando came and right away he told me what the problem was. He went to pick up the part needed, came back and fixed it. Good customer service read more

I want to commend Air Max, Jasmine, and especially Rolando for excellent service. I called them at 11 am. Rolando came one hour early to the appointment at 2 pm. Rolando is very competent, knowledgeable, honest, and professional. He troubleshot a Rheem package unit that supplied no heat. He thoroughly troubleshot the issue by himself. Then asked the advice from a team member which I truly respect in this company. The service fee was $84 which is the going rate for the initial service call. I feel that Air Max and Rolando were honest with the way they handled the current problem. Thank you! Reuben read more

Installed a Lennox AC/heating system with Air Max From initial assessment, to the contractor walkthrough, everyone was courteous, knowledgeable, and explained the process to me. Installation was quick, efficient, and expertly done. The construction crew were professional, and the whole team was always there to answer any questions in person, and on the phone. Their customer service is amazing and friendly. I never felt like I didnt have someone available for any questions or concerns. The Lennox system is whisper quiet, and I'm extremely happy with installation. Air Max handled everything, including the permits. Abe went far and above to make sure everything was taken care of. Jeffrey and his team did a great job, and I'd recommend them to everyone. Thank you for making this house a home, a cool and comfortable home! read more

Recently hired them to service two A/C units at my home. The first serviceman did a terrible job (forgot to replace one filter, installed another one backwards and was messy). I called their office to register a complaint. They said that particular fellow had been fired and they would send out another serviceman, for no charge, to re-check systems. The second serviceman was very professional, thorough and courteous. Very happy with the follow up from them and will use them again. read more

Rolando from Air Max HVAC saved the day. Rolando was very kinda and explained to issue and fixed our AC. Rolando is the guy every company should have...great customer service. read more

Recently had my ac replaced. They did an incredible job and awesome customer service. Would definitely recommend!

Thank you guys for your help with the AC and being and installing free nest from LADWP

Contacted Air Max after I realized my AC unit was still under warranty from Lennox. A live person answers the phone, within 3 days a repair man was at my home. We had already had two other HVAC companies give us a diagnosis. Air Max said it needed a capacitor. One week later they came and installed part and changed the booster. They also said the unit was wired incorrectly, wondering if someone did this intentionally. Total expense $239. The other two companies said the compressor needed to be changed, completely incorrect diagnosis and cost. Air Max is a Lennox dealer and only works on Lennox units. Our technician Jose Marin was terrific. I highly recommend this company and the integrity of our technician Jose. Their customer service is top notch as well. There seems to be little integrity in these service companies but not the case with Air Max read more

Johnny was super professional and friendly. A true pro! we found them as part of the LADWP program. Could not have had a better experience.

I agree with many of the concerns shared by people that gave this company 1 star. They want to quickly sign a contract. Do not trust these people, they are out to make a quick buck and don't care about the quality of the work nor the permit portion. They have terrible costumer service as well. They are counting on uninformed consumers that are too trusting and will not follow up. I am having to hire another a/c person to come inspect the work this shady company has done. read more

The receptionist was very helpful in discussing the AC Optimization program. I didn't get serviced through them so this review is just for the initial call. read more

Had no idea that the LADWP offered a free HVAC tune up program. When I contacted Air Max they were incredibly friendly and communicative. They called to confirm and showed up on time, including giving us a call to convey a fifteen minute warning of arrival. They ran the rest thoroughly and did all the paper work for the LADWP program for us! I'm so glad that I now have Air Max stored in my phone in case our AC needs emergency care. They will be who I contact immediately. Responsive, reasonable and knowledgeable. All the stars! read more

Our ac went out in the peak of heat season this year. We had a brand new Lennox installed by air max. They were super helpful and speedy and got us great financing! Would highly recommend them to my neighbors read more

Air Max came and determined a new motor was needed. Said the part was under warranty but that labor would cost $650. Also said the repair could be done the next morning and someone would call to verify the appointment. Of course no one called and when I called them, they said they were waiting the part to arrive and I would have to wait another day. Okay, next day came and no one showed. When I called, they said there was traffic on the freeway and would have to reschedule the next day. Next day came and after the 2 hour window came and went I called the office and they said he was on his way. Guy finally showed over an hour and a half late. No apology for being late and billed me $650 for 45 minutes of work. Will never use them again. read more

Fantastic - Air Max technicians just came and did a thorough check of my central A/C through the LADWP program. From the beginning, the experience was fantastic - extremely responsive and friendly admin staff (Brianna what's up), knowledgeable and thorough in follow-ups. Jose the technician was great, along with his team member Billy. The process was painless and very fast - they changed my filter, checked the main AC unit, and installed a free Nest. Have already recommended them as vendors for my friends - you should use them too! read more

Thank you guys for your help with the AC and being honest about the work that needed to be done. The service person Dale was very professional and was very honest and transparent. Thank you again! read more

Our Daycare AC was checked by several AC companies and not one could figure out the problem to our AC till we called Air Max HVAC. Richard was so nice and found the problem and fixed it . This is the company to call we were very pleased with their services. read more

Just had a thorough check of my a/c unit through the LADWP program. Jose the technician was outstanding. He was very professional and explained everything that he was doing very clearly. Rosie in the office was terrific. She communicated everything I needed to know and was very responsive to my questions. I would highly recommend them! read more

We spoke to 8 companies... yes, 8! There's no one better than Air Max. We met with so many companies because we really wanted to understand the wide range of product and pricing. It was a sudden, and sizeable investment we were making. I'm so glad we didn't settle with just getting it taken care of quickly. From the meeting with Justin who explained the product and broke down the bid, to the folks in the office, to the install guys - this company is top-notch. My partner is a realtor for Sotheby's and was so impressed with this company. No doubt she'll be passing their name along... read more

I have had a very professional and pleasant experience with Airmax. My office manages the acquisition and disposition of several residential properties each year. We have been working closely with Abe of Airmax for all of our HVAC work. He remains very competitive in price while doing excellent top notch work. Very pleased with them and the high standard of service they provide. Jeff brandolino read more

Abe & Airmax were great. His knowledge & help were invaluable. Job required moving new AC unit from roof to back yard & moving heater from garage to attic too. New ducts. Jerry & Carlos worked efficiently & hard. House was always left very clean. Recommend. Dan Savage read more

I live in an older condominium and we have a very complicated HVAC situation. No heat at all, and very inefficient a/c. I contacted a couple of HVAC professionals for quotes and Abe of Air Max HVAC was by far the best! The others came, took a quick look, then came up with what seemed like different spitballed solutions. They were here for maybe 15 mins. and left without giving me written quotes, even though I asked for them. Abe took a great deal of time (I think he was here for almost an hour) and was extremely thorough in looking at all aspects of the situation in order to find the best solution. I feel quite confident in his recommendations. In addition, Air Max HVAC was the most professional in terms how the business is run, from the courteous and patient operator, to the person who followed up to reconfirm the appointment the day before, to someone even calling to let me know that Abe would be arriving at the far end of the appointment window. I would absolutely recommend this company for your HVAC needs. read more

Richard came by to service our AC unit. He provided phenomenal service and took the time to explain everything thoroughly. Extremely pleased with the service. Will only use Air Max HVAC going forward. read more

These guys are great at what they do!! Profesional and friendly. Their $$ was better than 3 other estimates I got. Those other guys said we needed to replace our unit. We were dying from the heat and couldn't afford a new system. Called airmax and They came the same day I called, said we did NOT need a new system, just a leak. They were in and out quick, no mess :) I would never use anyone else in the future. Cudos!! read more

I had them come and do the free tune up thru LADWP. Richard was very helpful with installing the new nest system and making sure my heater and AC was all up to par. I will definitely use these guys again and would recommend them to anyone who needs HVAC work done. read more