Great company with top notch employees. Today Pablo arrived to service the air conditioning splits that they had installed a few years ago. Every employer should wish for an employee like Pablo. He was on time , professional and personable. Pablo was very thorough with the cleaning and took the time to explain the mechanics of the unit. We now feel prepared for the summer heat! read more

I had Andrew from Air-Tech out to perform my AC/Heating service checkup. He performed the work in an excellent and professional manner. I appreciate his thoroughness and communication on status of my system. I recommend Air-Tech! read more

My service professional, Eric, was exactly that, professional! We had to wait a long time to get on their schedule but it was totally worth it! I'm a service provider and I know when I'm being well taken care of. Eric was straight forward, knowledgeable and understanding of how difficult it is to have to wait for service. He offered a solution in letting me know about the benefits of their service/maintenance program. Bracing myself for the maintenance program information that was to come via email, it is actually reasonable! I fully recommend Air-Tech!! read more

Matt called in advance, was on time& very friendly. Evaluated & found the problem right away. He had the part on the truck & got it taken care of easily. He was done in less than an hour total. Will definitely use them again read more

I had three people come over and give me a bid. air tech was the highest bid but let me tell you, the information , knowledge and the honesty were an integral part of my decision making. I realized that the first bid was just full of crap they were going to over sell me a system and the second bid fell short. I did more research and landed with a reputable company. I'm sure glad I did so! Airtech is by far reliable fast and very nice to work with! If you're looking for a mini split I highly recommend Airtech, you won't be disappointed. read more

Good quality Good value Professional Responsive On time Air-Tech is a great company to work with. They've been my service/maintenance technicians for 2 years. Andrew is extremely knowledgeable, personable, polite and professional. I highly recommend Andrew and Air-Tech. read more

Jose Acosta was prompt, performed the regular maintenance on my units while ensuring the area in the house was left clean and dust free. Jose explained the process and provided pictures of the heater and air conditioner parts at completion. Jose is knowledgeable and careful in his work. read more

I'm so very happy after switching to Air-Tech from my previous air conditioning company and was immediately impressed beginning with the first technician's prompt arrival time. Everyone at Air-Tech has gone out of their way to insure all of my air conditioning concerns, upgrades and questions were addressed and resolved both by the administrative staff to the technicians on site while providing maintenance. Not only has Air-Tech provided excellent service but saved me considerable amount of money for things I really didn't need after all! read more

Excellent service and great system! Our technician Phillip was very professional and explained how correct with the systems pr we were having. read more

Air-Tech provided excellent service and I highly recommend for HVAC installation. My wife and I moved into our new, and yet very old, home in Pasadena last year. The second floor is a converted attic space, and there was an old gas furnace that wasn't getting much heat upstairs. There was no A/C, and we wanted to install a new one. I called company after company and received a wide variety of answers, solutions, and sometimes shrugs. I have since come to understand that if you call ten HVAC companies for installation, you'll get ten different approaches. So it really comes down to who do you trust. After researching HVAC a lot, you keep reading that installation is half the battle regarding the longevity and efficiency of your system. I found Air-Tech is because they are both Lennox preferred installers, as well as Mitsubishi "diamond" contractors. Rod came out for an evaluation. There was lots of, "we can take care of that", and "no problem". I felt confident that Rod had a good understanding of the intricacies of the house, and had a solid plan for how to install the system. (I want to give a quick shout to Jared with Connor Air who also gave an excellent evaluation, but in the end I went with Air-Tech.) I am feeling very good about the system we installed (which ended up being a 3.5 ton Lennox A/C and heat pump). Not everything about the install went perfectly right away. However, in retrospect I think this is to be expected. Regardless, Air-Tech has been amazing with coming out to correct any issues. The office is incredibly helpful, and the technicians are very knowledgeable. I would definitely recommend Air Tech for your project. read more

Anthony came in and was very attentive and helpful. He really listened to what our issue was, and worked from that, troubleshooting and fixing our issue, step by step. He even inspected our entire HVAC system, and told us what needs to be updated in the near future, prioritizing what is crucial, as well as what he recommends needs to be replaced and updated. He was thorough and nothing felt rushed - it gave me peace of mind that he was really thinking of the best solution for us. The biggest bonus for me was that he was able to produce an itemized estimate on-the-spot, with several options for us to choose from in the future. Very professional! Other companies would have just told us to replace our whole system, without any explanation. I value their expertise, and trust they were giving me an honest opinion. Highly recommend these guys for you heating/cooling needs. I will be using them again in the future. A+ service! Thanks Anthony! read more

We had many other HVAC companies come out to give us a quote on what we needed to do to improve our upstairs cooling. They all said we needed to get a new unit for around $12,000. However when Pablo Navarro from Air-Tech looked at it, he identified points of leakage. Once he repaired these (for under $1000) the air flow upstairs was much better and we didn't need a new unit at all! Highly recommend! read more

Great service. Took the time to any questions and concerns. And this my third annual maintenance.

Air-Tech is my condo's pre-approved technician for installation of a heat pump system. They go absolutely above and beyond what I expected from an AC vendor. Booking the appointment for initial assessment was quick and easy. They also made sure to let me know that I would qualify for Pasadena's rebate program, and their staff was so great at walking me through the process of how to file the rebate after installation. When they came to install, they tarped EVERYTHING. They were so respectful of my property that I questioned the worth of my contractors who helped me remodel my unit a couple of months ago. Installation took about 3 days with multiple people. At the end of each day, they carefully swept and vacuumed the floors, and taped up any exposed holes. For patch and paint, they work with a wonderful vendor on this, who really did do a much better job than my previous contractor. My home is much cooler now because of them, but I felt at ease through the whole process knowing they took care of my home as if it were their own. Thank you everyone from the ladies on the phone to the crew that came to my unit. I really appreciated everyone's hard work and saving me from the summer heat just in time! read more

Andrew just finished with our AC/heating system semi annual check up and he was terrific!! The work was done well and he spent some time with us discussing future options before leaving. read more

Your text seems to be a fairly reasonable and fair value for their service and Phil our technician was very helpful with answering questions and taking care of the service ! read more

We cannot say enough about this company. Our latest service appointment was with Andrew. He was professional, courteous, knowledgeable and communicative. He spent a solid amount of time servicing our equipment and gave us trustworthy feedback. We didn't and have never felt that we were getting false feedback. We highly recommend this company. It's such a treat when you get a company with great technicians. read more

We are so happy we called Ait-Tech. The air quit working and because my MIL is in her 90s they fit her is today! They were able to do a temporary repair and she is cooling off a I type. Thank you!! read more

Where to even begin with Air-Tech? Gil was so honest and educated when we had questions on a new Air Conditioning and Heating unit, we knew we'd found our company. The entire experience was seamless. We felt safe letting the crew into our home to work and were so happy with the end result. From the installers to the office staff everyone has been pleasant to work with. We are happy with the purchase and the price was right. Looking forward to a long relationship with Air-Tech. read more

First of all, I love that you send a profile and photo of the service technician prior to arrival. I appreciate knowing something about the person before he arrives. My technician was Andrew A. He first serviced our complex commercial units 6 months earlier. This service was the mid-year service as a part of our annual service agreement. Andrew demonstrated that he was capable and knowledgeable to handle this complex system. He was willing to explain his findings and recommendations without trying to "hard-sell" me add-ons. I really appreciated his patience with me, spending the time to educate. I never felt that he was eager to leave until I was satisfied with the answers to my questions. Need HVAC service? Airtech and Andrew! read more

Gil came to assess our options regarding our new home's HVAC system that had been, in the words of one assessor, "cobbled together by monkeys." David did the initial inspection and came back with the shocking photos. I'll spare you the details but let's just say there were hoses on the ground. I'm quite inexperienced when how HVAC systems work, but even I know the hoses go on the ceiling, not the ground. David was professional and thorough and seemed like a nice guy. Then Gil came to put a price tag on the damage. The first thing Gil did was to show me a diagram of how HVAC systems work (it's complicated but it all makes sense when Gil explains it). After a painstaking inspection of our HVAC, he came back shaking his head. Then he explained all the profoundly eff-ed up ways in which our improperly installed and cared for system differed from that diagram. Gil's bedside manner was impeccable. He delivered the bad news gently, and seemed genuinely sympathetic about the situation with the monkeys. He went over four different options and was patient with our questions. This business is already impressing me with its care for the work in all aspects: aesthetic, craft, where to economize and where to absolutely under no circumstances economize and respect for the customer. Highly recommended. read more

Matt the technician did a very thorough job of checking the cooling and heating systems, and did a very excellent job of explaining and informing me of any potential problems in the future along with recommendations incase problems should arise. Very satisfied with everything said and dome. read more

Worth the price I paid! The whole team was very professional and really knew what they were doing. They showed up on time everyday (if not early!), they kept me informed of what they were doing, were very respectful of the house, asked me first before removing a plant that was in the way, removed my old window unit AC. Most of the time, there was a crew of four doing the work so they got the whole job done in 4 days. I was very impressed with Air-Tech. And now I have working AC in my almost 100 year home! Hooray! Ask for Eric as your sales guy and Steve and Martin on your crew! read more

I found every one to be professional, and knowledgeable. There work ethic and cleanliness were impeccable and I very much appreciated there attention to detail. The Mitsubishi mini split A/C system is great but you still need skilled people to install it and in my opinion they did an excellent job. read more

Very professional and honest. Went to work and in the end told what is the condition of my HVAC unit which is the same as my home warranty guy told me a few months ago. Matthew didn't try to sell me anything or talk me into anything unnecessary. All recommendations and suggestions were backed up by facts and photos. Initially I gambled and prepaid the maintenance for 1 year and it paid off! So far so good. I have 2 more prepaid visits next winter and summer. read more

Matt Zern was amazing! He is friendly, knowledgeable and quite thorough. He was able to describe the problem in simplistic terms utlizing visuals and data. Customer service matters and this company knows how to offer it. read more

Jose Acosta just performed our first six-month service. Everything he did was a continuation of the competent, friendly service we have come to expect from the company. Everything from the photo with a little bio of the technician that gets sent prior to the visit all the way through to the invoice with attached photos showing the completed work is much appreciated. read more

Tech David Chen arrived ahead of schedule on Monday morning. I was impressed because he came prepared by checking our systems history. He diagnosed the issue fairly quick and performed the repair in a timely manner. He then proceeded to confirm that the system was working as expected prior to departing. Thx to David......Much appreciated.................:-) read more

David Chen is so well educated on all systems. He is thorough and responsive to all questions and he helped me deal most efficiently through a difficult situation with my HVAC system, ultimately saving me money. It is no surprise that he was hired by Air-Tech in Pasadena, as they have a serious crew of technicians who strive for excellence. David was excellent and then some. A+++. read more

We hired Air-Tech to correct installation errors made by another company installing our new HVAC system. Air-Tech made the system fully functional. We just had our first service/maintenance call with Andrew. Again, we were so satisfied. He patiently and thoroughly answered my questions about the system. I wish we'd found this company for the original installation, but so glad we have them now. read more

Multiple houses for Multiple family members: WE have Air-Tech as our service technicians for all locations. It's worth it to have service contracts and Air-Tech does a great job. read more

Air-Tech Air Conditioning & Heating - Air Tech contact information - Heating & Air Conditioning/HVAC Near Me - Pasadena, California

We just had our general, bi-annual maintenance and Jose Acosta was a great technician. He was on time, courteous, and extremely informative. He walked me through exactly what he was going to do, kept us updated along the way, and then gave a thorough summary at the end, complete with numerous images of every step. I've been using Air-Tech for three years now, and they could not be more reliable or on top of their game. read more

Friendly and knowledgeable technician provided great service on my HVAC system. Phil did a thorough job and explained everything he did in terms I could understand. read more

When my new Lennox 4-ton heat pump suddenly went out in mid Nov. 2024, my house was freezing and I was wondering whether Air-Tech would take care of me or leave me in a lurch. As it turns out, I didn't have to worry. Air-Tech completely took care of the problem by sending a skilled technician (Andrew), who diagnosed the problem (burnt-out fan motor) and worked with management and Lennox to expedite the delivery and installation of a new motor. All told, it took 3 days for Air-Tech to send the technician and 5 days to complete the repair. Not bad, although it was tough to go without heat for over a week. Better yet, Air-Tech didn't charge me anything for labor, recognizing that I was a good customer and that it was unusual for a fan motor to go out so quickly on a new unit (Air-Tech installed my system in Feb. 2023). So Air-Tech came thru for me when I needed it most. Everything's good now (the unit is operating comfortably) but it still concerns me that the fan motor went out so quickly (less than 2 yrs.). I would give Air-Tech 5 stars for taking care of me when the chips were down but I deducted 1 point because of uncertainty over my Lennox unit. Time will tell and I hope to post a glowing report for Lennox someday when and if their unit proves itself. Thanks for your response, Rod R. I meant to correct my review sooner in recognition of your company's good service and fair treatment. read more

Phil was super helpful fixing my issues and answering all my questions. Great technician.

Our tech was named Jose! He was so thorough and professional! Explanations of our problem were SO clear. Our HVAC is in good hands. The office and the tech communicate well together too read more

Air-tech's mechanics are very professional, they arrive at the appointed time and complete each job meticulously

Use these guys for honest work! David Chen was the tech who assessed the problem with my furnace, discovered the issue and replaced the part. Had it running in a half hour. I appreciated that he was clear about what needed to be done and finished the job promptly so as not to charge me more for his hourly rate -- which is sometimes the case when repairmen dawdle or invent issues to pad their costs. I highly recommend David and Air Tech and will use them again. read more

Gil came to the house to provide an estimate for a split system HVAC unit. He was professional, respectful of my space and knowledgeable. I was impressed with the service provided by the technician and now a sales associate. read more

I feel like the price is little bit high and we don't know yet about the quality of the work until we agree to give okay