The customer service here is five stars. I came in with a plumbing issue and Sharon Helped me…read moreresolve the issue easily. She even looked up the fix on youtube with me. She saved me hundreds of dollars on a plumber. This place is excellent. Even though it's small in comparison to the huge hardware stores, There are times when the prices are much better. Selfie hardware truly is a neighborhood staple for me.I love this place.

Called into this place this afternoon and asked if they offer key blade cutting services for…read moreautomotive keys. They confirmed that they do offer the service, and said that for automotive keys, it's $5.99 for a two-sided keyblade cutting service. I came in to the store and asked them to go ahead and cut the keys. The employee seemed fine, and was ready to cut the keys, but some guy who identified himself as the store owner came up to me and started asking me an unending series of questions about the keys I was having cut, and he warned me that if I brought blank keys from outside, that his shop might mess up the key cutting and that it was not going to be his fault. I told him that this was fine with me, because I had paid very little money for these blank keys, so I would shoulder the risk. Then he told me that because my keys have a transponder inside them, that they would never work with my car. This is not true. He doesn't know what kind of vehicle I have, and he doesn't know how the keys are paired to work with my car after I have them cut (it takes about 30 seconds to pair them, and requires the original key, which is already paired with the car via a chip transponder). After I politely asked him to quit with the ceaseless questions about my keys, the man who identified himself as the owner of the hardware store asked me to leave, and told me that he would not cut my keys. This was the strangest interaction I have ever had with a hardware store in my life! It was stranger still because I had agreed to shoulder the risk if there were any issues cutting my keys. I was polite in my interaction with these guys, and I politely asked the owner guy to stop with his ceaseless questions and just let me get my keys cut, but he had a terrible attitude and was clearly angry/irritated by something, even before I showed up at the store. It's absurd that this business refuses to cut keys for people, especially when the customer calls in to verify that this business offers that service, including for automotive keys like the ones that I wanted to have cut! I would recommend going elsewhere. This shop (and it's owner, apparently) are pure trash. I must say though, that the employee who was going to cut my keys, he seemed totally fine. It was the guy who identified himself as the owner who had a really bad attitude and couldn't stop trying to sabotage the sale.

I love old school hardware stores where it's not too much space to cover. I thought the staff was…read morefriendly and knowledgeable. Yeah sometimes they get testy for a variety of reasons but I will accept it because they still know more than the people at the big box stores. I recommend Triangle Hardware!

Is there a better hardware store in Hermosa?? Nope! It looks small, but somehow they have…read moreeverything! I'm a huge fan! The customer service is top notch, they know their merchandise and were to find it! Triangle Hardware- Thank goodness we don't have to drive all the way to HD!

Great customer service. They took their time and helped me find the perfect part for a repair job…read more Very happy.

I wouldn't rate them below three stars, feels unconscionable, so that's where this lands for me…read more The main factor is pricing. Items here run noticeably higher compared to larger, non-mom-and-pop hardware stores, which makes it harder to shop here regularly. Keys were $7 each, and I accidentally grabbed a key ring I thought was $6, but it had been placed on the wrong hook and rang up as $13. A few areas of the store could use better organization and upkeep. Items were hung in the wrong place or can't easily tell pricing. I came in just to make keys and ended up spending $30. That said, the store staff were friendly and helpful, which I appreciated.

I had a great experience with A-1 Hardware. They have welcoming customer service and got my keys…read moremade right away with no hassle. I recommend them if youre looking for a hardware store in the neighborhood !

Great little hardware store! Wanted to highlight they sell super cute handmade wooden receptacles…read moreby a local artisan who is disabled. They are lovely and inexpensive.

This store is not interested in customer service. They lack integerity. The clerk there named…read moremiguel, could care less about growing this store customer base. I will never grant my business to this store again.

Like another review says, why do I bother? I have tried getting different things here for the last…read more40 years. Always something needed and when ever I drive by I take a chance. Never made a purchase. The place is an absolute mess. Why does True Value allow this? Filthy, unorganized and out of stock. That is all a customer needs to know when entering the door. Just keep driving.............

Lived in the neighborhood about 5 years now and had never been to Andy's…read more Tried it out and was shocked at the amount of inventory there was. Went in for silicone and ended up buying jewelry, socks, and a blanket! I will be coming here again for some more hardware items and definitely for some more of those beautiful hoop earrings!

They have a lot of products but customer service sucks especially with the female owner. No returns…read moreno exchanges, but they will confidently sell you the wrong product with the wrong "advice" and good luck to you after that.

Yelp review -- 0 star Title: Open on a holiday, but terrible…read morecustomer service and a threatening confrontation I stopped into South Bay Industrial Hardware today (Nov 11, 2025) because they were open on the holiday and I needed a can of Fix-A-Flat. The owner, John, completed the sale but the can I bought had a leak at the top of the hose -- something I've used before and never had an issue with. I explained that the tube looked tightly packed and might have been damaged in packaging, and asked to exchange it. Instead of listening, John stared at the can suspiciously and acted as if I was being dishonest. He reluctantly let me exchange it but warned that if the replacement didn't work I wouldn't receive a refund. He grew rude and condescending during the interaction, which was upsetting. After I left the register I said, while still in the store, "Thanks for not trusting me." He laughed. I regret that I used a bad word once I was outside. What followed was alarming: he came running out of the store and tried to grab the exchanged can out of my hands. He threatened to call the police and -- while I was recording from about nine feet away -- said into the phone, "she's right next to my face." At one point he would not state what he thought my ethnicity was, which felt explicitly hostile and discriminatory. I have video of the incident and plan to preserve it and report what happened. I'm sharing this to warn others about the poor, confrontational customer service and the intimidating behavior I experienced. I will not recommend this business based on how I was treated today.

Helpful employees at the store, ample inventory and good selection, parking lot and street parking…read moreavailable. Stopped by to get some putty, paint, small brush and spatula to fix a small messed up on a set wall

That old school hardware store you wished stil existed... does! And it's right there on Lincoln…read more The service is excellent. Carl, Jonathan and David have saved me more than once. Never talking down to you. Always looking for a solution, not an upsell. And at the right price, too. Plenty of parking in their lot in (usually tough to find a spot) Venice. Easy to give 5 stars to Lincoln Hardware.

### 2024 review 42/100 ###…read more Local and conveniently located store on Lincoln, with huge parking lot right across from Staples. Front of the store customer Service is friendlier than the back for key copy service.