This store has been beyond helpful during the pandemic. Everyone wears a mask and are very helpful…read morewith curbside pickup. Great to have a local hardware store that really takes care of the customer.

Everything this True Value sells is garbage. Bought a bag of cement over the summer it didn't cure…read morecorrectly. I bought a box cutter razor. It broke the very first time I used it. I just bought a staple gun. It too is broken and fell apart in my hands. I will never buy another product from True Value. Rather just go to Home Depot or Lowe's, pay less, and not have to worry about inferior products breaking...

Always loved this place for the occasional common tool or screw, but now I have almost no reason…read moreto take the hike to lowes or home depot accept for lumber. The employees are real people and have worked there since before the expansion. My life is better as a result.

I really appreciated that the new store manager treated me with respect. I find that's rare when I,…read moreas a woman over 50, enter any hardware store. I also was impressed by his 'Miracle on 34th Street' attitude. I left with only what I needed that Aubuchon had at a good price. He did not pressure me and was patient with my questions. I will be returning the next time I have a hardware purchase to make. Thx!

Has pretty much all your household needs. Food. Sometimes warm food. Offers propane swaps…read more Should stay open longer and smile more!

Great small family owned store. Customer service is always top notch. Need Benjamin Moore paint,…read moreorder online and the staff here will prepare the order and have it waiting at the register. Why wonder through a big box store? Have questions? The staff is always ready to help.

Don't go here. Go anywhere else. My husband was starting a flooring job and they apparently were…read moreclosing and kicked us out even though it was still open for 25 minutes. This was before Covid. They were just rude. I'd rather throw my money down a sewer than pay for something here!!!!!!

Customer service aka COMMON SENSE!! I shop here a lot, or should I say GRANT THEM MY BUSINESS…read more They are nothing special other than a LOT distributor of CHEAP TOOLS & EQUIPMENT. CHEAP isn't the problem because some items may be ok in less quality to $AVE. WHAT GOT ME IS WHY CHARGE ME $1 "RESTOCKING FEE" on a $5 item ? I have spent HUNDREDS if not thousands at this store and if you treat your loyal customers like this across the board, you're not thinking BiG PiCTURE. HORRIBLE TO SEE THIS WHEN I ASKED TO RETURN AND THOUGHT IT WAS NO PROBLEM. Don't buy the testers either because they fail, cost you more!, and are so cheap they fall apart in hands while using them. JUNK - try the RAYNHAM FLEA MARKET INSTEAD!!

Good selection of tools and supplies at reasonable prices. Staff is usually accessible for…read moreassistance. Clean, well stocked store.

Had a great experience thanks to employees Jen and Curtis. They were both super helpful and kind…read morepeople who made the trip very easy.

When I entered the store I asked where you can make a key and the nice lady said to ask the next…read moregentleman near aisle 11 to call someone to help me out. Rich was so kind and helpful. My key was bent so he had to use a mallet and then a hammer to straighten it out so the machine could read it. He printed the key manually and told me that if it didn't work to bring it back and he would replace it for free. Excellent customer service!

Very convenient location in Fall River North Main Street. Plenty of parking. Good selection of…read moreproducts. The only reason I don't shop there is they refuse to do a military discount when other Ace Hardware do. If you're a veteran use other Ace Hardware because this guy is too cheap to give 10% off.

Convenient little hardware store that you can run into to grab what you need. The staff is very…read morefriendly and extremely helpful. They most ALWAYS have what you are looking for.

I wanted to get two O Cedar flip mops at Ace Hardware since I had a 25% off coupon. The website…read moresaid that this particular store in Bristol had 19 in inventory so we decided to go and get them. I could not get them online since the maximum was ONE mop per transaction. So we stopped at the store and went to the mop and broom section. No O Cedar flip mop to be found...when I asked one of the staff members about the item, I showed her the item on their Ace mobile app and she went on their system to check for inventory...she said, they had none in the store...but the mobile app said they did.... Confusing... She said, I can order from our warehouse and you might be able to pick up next week, I said, yes...so I can use my coupon. When she went to get the special order entered, the system said that they are no longer getting any more of these mops.... Weird how the mobile app inventory and the store inventories do not seem to talk to each other... Unfortunately we left the store empty handed....

We want to share about our experience with outstanding customer service from the Bristol, Rhode…read moreIsland Ace Hardware Assistant Manager Ben. We ordered online for sidewalk service after consulting multiple times with Ben via phone. We then placed three different orders and then called to add more. Ben brought everything out to the car and even took two remotes back in to replace the batteries. He was pleasant and friendly throughout this order process complicated by our repeated updates and changes. He is knowledgeable and helpful. We want to publicly commend Ben for his exemplary work.

Matt at the paint department know what he's doing which is rare, nice place good pricesread more

From the owner: Beacon Hardware provides power equipment, hardware, lawn, garden and paint supplies to the New…read moreBedford, MA area.