I was down at my daughters house over a month period and had to go to Rods Ace hardware several…read moretimes. Each time, the staff greeted me with a smile and offered their assistance. Great little hardware store

Rod's Ace Hardware is the best. Someone meets you at the door and communicates by radio to…read more"Declan" who is waiting for your arrival in the appropriate isle. Declan brings his "A" game to work; he's knowledgeable, courteous and humerus.

They have a knowledgeable and friendly staff, and a wide variety of products to choose from.read more

This location is not like the other ACE stores I've visited when it comes to customer service…read more Don't get me wrong -- the staff is helpful when asked. However, at other ACE locations, team members usually greet you at the door, ask if you need assistance, help you find items quickly, and get you checked out efficiently. At this location, I found myself running around searching for both items and assistance.

I love this hardware store. The staff are very knowledgeable and friendly. Some items are…read moreactually cheaper than The Home Depot.

I was amazed by the awesome security they had at this Lenhart's Ace Hardware. The moment my friend…read moreand I stepped in the store, the long haired elderly woman immediately pointed her fingers at my friend and demanded him to leave his backpack on the dirty floor. My friend was very compliant and obeyed her hand signals, but was greatly confused as he didn't understand any English. I asked why and she said it was to prevent theft, but there wasn't any signs stating that there was this policy in place. They have security cameras all over the store and don't have any reason to suspect us as we just walked into the store. What if our bags and items inside got stolen? Who would be held responsible? To prevent theft they should hire more security instead of lowering the shopping experience of loyal customers. How would you feel if you stepped inside a store to shop but was suddenly accused of theft out of nowhere? I can't imagine how bad my friend felt. She even started threatening us and said she would call the manager. Luckily for her, we were in a rush so we went to a different Ace Hardware right afterwards and the people there didn't stop us at all and we finished our shopping there without any mishaps. We also asked them if they had a leave the bag at the door policy, but they looked confused as well. I was greatly disappointed by how they treated their customers and felt strongly discriminated against. I will not be returning to this location and do not recommend this place to others!

This is the place to go for those odd projects or things you can't find at HD. Service was…read moreabsolutely the best. Rudy helped me figure out how to make my project work. He was amazing. Nothing special about pricing, but it is competitive.

I went in today to have a couple of keys made, and everybody there was fantastic as far as customer…read moreservice I guess I was a little surprised at the cost of having two keys made was about $13

6//25/26 Quick stop for a few things…read more Selection 5/5 This Ace location is my favorite. Convenient to home, surprisingly huge selection and Inventory. Service 10/5! My rating is correct. This is where they won me over. The staff members are very helpful, knowledgeable in various trades and familiar with the stores products and inventory. The big box sites are missing the mark in this category. Value 5/5 Some might argue the big box stores offer lower prices which may be true, however; I can look past that because of the way they listen to your project plans and make suggestions based on their trades experience. That advice can be priceless before you get deep into it. That's value! Ruggireo's or your local Ace is the place my friends-SYOY!

This is a very well stocked hardware store. I was particularly impressed with all the grills they…read morecarry. I needed some 4 inch PVC pipe fittings. Their shelves were well stocked with all sizes and I got exactly what I needed. The employees are very friendly and helpful. They even have free popcorn for the customers!

Everyone is kind and helpful. I have never had to search for an employee to help me find an item…read morelike I've had to do countless times at competitors stores. They have always had what I needed and a good variety. The app definitely has additional perks.

Stopped by last night about an hour prior to their closing time looking for a table. There was an…read moreemployee organizing stuff outside and he quickly greeted me as I walked to the door. I walked in and another employee greeted me. I must've then had a confused look or an "I need help" look because then another employee asked me if I needed help. He ended up pointing me to the right direction and I found the needed table right away! Everyone was super friendly and welcoming! I will continue coming back to this location!

Ordered new faucets for bathrooms and the selection is great here. The staff is helpful and…read moreanswered questions and provided quotes for multiple faucets to help me choose. They were also super helpful with the questions I had after I left the store and called to ask about several of the faucets. Only thing I wished they would have done was opened at least one of the boxes in front of me before I left to show me the faucet was the correct one. I ended up doing this in my car but would have been much easier in store and that should be a standard practice at their business. Other than that, everything was easy and smooth ordering process and the faucets are fantastic.

We are shopping for a new tub for our bathroom remodel project. We stopped in here on a Tuesday…read moreafternoon. A little surprised to see the reviews saying that the staff wasn't friendly I thought they were super nice and answered all of our questions. Great selection and competitive pricing.

I've had consistently great experiences at Ace Hardware at Guadalupe and Higley in Gilbert. The…read morestaff is incredibly knowledgeable and always friendly. A special thank you to Mitch and Tina--they go above and beyond to help. Every time we've visited, they've had exactly what we needed, and their advice has been spot-on for helping us complete our projects successfully. It's refreshing to find a place where customer service is this reliable and genuine. Highly recommend!

Mitch was awesome. He was super helpful as I adhd shared my plans for an archery range and the…read morematerials I'd need for the net connection to my steel 4 x 4 x 24 square poles. I appreciate him taking the time to assist. He's also an army vet so thank him for his service there too!

I am not one to come and write a Yelp review however, I literally had to take the time to do this…read morebecause I have never received such good customer service in my entire life. I already forgot the gentleman's name who helped me out, but everyone is so friendly in there and I have never in my life been able to go into a store and walk out within two minutes with everything I need highly recommend over Home Depot or Lowe's or any of those funky spots

Broke my key on a beer bottle (dumb of me) but Jaden got me squared away in less than 5 min. He was…read morealso pretty excited at the challenge of fixing a broken key Highly recommended. Fast and friendly staff.

Employees are nowhere to be found shaking my head. Been walking around 10-15 minutes can't find a…read moresingle employee gotta be kidding me

For over a year, my Yelp Bestie Chelsey H. has been talking about this location as it's perfect for…read moreher chickens and ducks. Love the large variety of items as you can find stuff for house pets as well (cats and dogs). We were having trouble finding the containers for storage and the staff was super friendly to help us find one that would work for what I needed. The prices were amazing to buy wild birdseed in bulk, and plan to return every month to stock up. Love the selection, friendly staff, and the selection!