I contacted Airworks for a minor issue (not an emergency) with my air conditioner. I had been delaying calling someone out because of past negative experiences with other companies. I was able to get an appt within a very short time and given a window of time they would be out. The tech was here at the very beginning of the window. I was also sent a text when on the way, letting me know how many minutes away they were. I love a company that respects it's customers time! The tech that came out (Tommy) was very personable and was able to fix the issue in a short period of time. I worked in customer service my entire career so I am very critical and appreciate such good customer service. I feel I was charged a very reasonable amount and will definitely be using them in the future for maintenance, repairs etc. The entire process from beginning to end was a great experience. I highly recommend them! read more

I called Airwoks for a drainage problem. They sent Julian who was professional and patient with me. He used photographs from a previous plumbers quote and determined what the problem was, and later sat in his car to give me a quote. Once done, he explained the quote. He was upfront about not being able to replace pavers in the area of where the pipe needed to be replaced. The only reason I didn't use this company was that my landscape contractor who had to remove the pavers was able to replace the damaged pipe. I would recommend Airworks for a plumbing problem. read more

Will is an exceptional technician and made the process of having our heating system serviced a genuine pleasure. He was thorough, honest, detailed, professional, respectful, an excellent communicator and went above and beyond to identify our needs and offer solutions, making us feel complete satisfaction in the outcome. So grateful and highly recommend Will and Airworks. Excellent value for the service when you get their membership. read more

The Bosch smart thermostat that Nick installed a couple of weeks ago failed due to another Spectrum meltdown. New smart thermostat needed. Nick arrived and immediately new it was time for a different brand. He installed a new Honeywell T-10, programmed it, gave me some instructions, and was on his way. Thanks Nick. Thanks Airworks. Great job. read more

Our technician Michael Mendoza was awesome! He took his time trying to find the root cause of our furnace and, of course, he figured it out!! You'd be lucky to have Mike come out to fix any issues you're having... because one way or another he's going to figure it out. His patience and level head is what got us through. Thanks again, Mike!! :,) read more

Thanks Tommy for great service. Airworks came highly recommended and am so glad I called them! My new go to company!

We have been using AIRWORKS for years, and when we were told that our incredible maintenance technician, Bill, had retired, I was deeply saddened. However, the young man who came to our home today was BEYOND excellent. Nick was professional, detail-oriented, and highly knowledgeable! On top of all this, he was very friendly. I am thrilled to say that we have now been blessed once again with an outstanding technician, who will be taking care of us! Thank You, Nick read more

Today Angel and Ethan were here to service my furnace/heater. They were both well informed and professional. I was offered the "family package" with a monthly fee, that I declined. Since using the unit is infrequent I think an annual service is sufficient. They were both understanding and no pressure. I would use this company again. read more

AirWorks Solutions - Happy Holidays from our family to yours! - Heating & Air Conditioning/HVAC Near Me - Somis, California

Customer service was pretty brutal. They got really unhappy when I started asking questions about the project and about the systems/models they wanted to install for it. I was off put by their reaction, as the consumer should be allowed to know what they're getting installed for the money the company is charging them. read more

Art was a great help! He communicated well and came out in a timely manner. Was able to diagnose and fix the problem quickly.

Mike the HVAC technician was great, honest and reliable. The whole team from the moment you call is on your side, I recommend them for any project big or small. I used them for residential but would trust them with any project or repair. read more

Nick was great. Very knowledgeable and professional he diagnosed the AC units units for us and figured out an issue we had for years that we couldn't figure out. read more

I couldn't be happier with the service from AirWorks and their technician, Michael Mendoza. After the initial installer and even an electrician couldn't diagnose the problem, Michael quickly and accurately figured out what was wrong with my heating system. He provided a straightforward, no-nonsense assessment, with no pressure to purchase unnecessary services or parts--just honest advice and a clear path to resolution. The value for the quality of service was outstanding, and it felt like I was getting the best deal without any unnecessary upselling. Michael is a straight shooter and got everything working in no time. I highly recommend AirWorks and Michael for anyone looking for reliable, value-driven service! Anthony T. read more

Nick Austin from AirWorks did a great job for us. He handled our biannual HVAC maintenance with professionalism and care, and also gave us very good recommendations to solve some airflow balancing and other issues we've been having. He's knowledgeable, honest, and very personable. Some of the company's prices are higher than I'd like, but the staff is very nice and helpful which makes doing business with them easy. Recommend. read more

*Update: Whatever the Technician did made my unit run better than ever. Thank goodness because it has been hot recently. After dealing with customer service (after my review) and feeling the results of the call, I am forced to adjust my rating. Thanks Airworks for keeping us from melting. $455 for a little over an hour of labor and no new or replacement parts. Customer service and Technician were very pleasant and courteous. I called and made an appointment for an AC check-up as it was not blowing cold air. I was told at the time of booking it would be $89 just for the technician to come out and he would diagnose the problem and give me a quote. If I agreed to the repairs the $89 would be transferred to the repair cost. Today was my appointment and the Technician sent me a text saying he was on his way (very convenient). When he arrived he went to my AC and started to diagnose it. He never quoted me a price nor informed me he was repairing anything. After a little over an hour he explains that he did a few small things with the wiring and no new or additional parts were needed and what he did "should work". He then told me my total was $455 for a little over an hour of his time. read more

We are in the middle of a very hot heat wave here and my down stairs AC stopped blowing cold air. I called and Ashley told me that they had a tech that could come over after the job he was currently on. Within 1 hour the tech came and took care of my situation. Micheal Mendoza was so professional, honest, and friendly. He educated me on my unit so I could understand more of what was going on. I will definitely be using AirWorks Solutions and asking for Micheal. Thank you for cooling my house down!! Pam Kaul read more

Several days ago, I began researching companies for routine preventative maintenance on our heating and air conditioning system. While our previous provider was just okay, I was hoping to find a more responsive and professional team, ideally one local to Camarillo. After receiving several recommendations from neighbors on the Nextdoor app, it was my phone conversation with Ashley at AirWorks Solutions that truly stood out. As a retired HR Executive, I naturally pay close attention to how people communicate, whether over the phone or in person. Ashley was professional, informative, and transparent about their services and pricing. What really impressed me was the sincerity in her voice as she explained that AirWorks is a family-owned company based in nearby Somis. That genuine care and pride in the business sold me right then and there. Our service appointment was today, and technician Mike Mendoza exceeded expectations. He was the consummate professional: knowledgeable, patient, and thorough. He took the time to walk us through his recommendations visually, answering questions clearly and respectfully. We'll definitely be requesting Mike for future appointments. What impressed me even more was Mike's humility and team spirit. When I complimented his service and said we'd ask for him next time, he shared that all their technicians are trained directly by one of the owners, Kevin. He assured us that the entire team is held to the same high standard. That kind of culture says a lot about a company. AirWorks Solutions has definitely earned our business moving forward. I highly recommend their services to anyone in the Camarillo or Somis area. read more

I wrote an excellent review for Airworks three years ago when they installed a brand new HVAC system in our two-story house in Agoura Hills. They recently came out to to do an inspection of the unit and some additional work. Their technician Sam was excellent and did the work needed. Three years later I would still highly recommend this company for anyone considering a new HVAC system. read more

The tech was polite, fast, professional and knowledgeable. Would highly recommend this company. Thank you!

Very knowledgeable and helpful. A little pricey which is why I choose to go with a different firm. Hope to work with them in the future.

Will Walker the technician came out quickly he's very professional. It's a rental property he kept me update throughout the process . I appreciate the quick response in diagnosing and fixing the heater as it is so cold right now. read more

This company is fantastic. Angel came out today. Was early, so called to ask if he could come out early, which I appreciate. He was calm in the face of my barky Rottie/Chow, which is no small thing. Allowed me to calm him down and went about his work. He was super fast in doing the maintenance, and the price feels really reasonable for what they do. He gave me tips for cleaning the mini-split so there aren't future issues, offered suggestions on surge protectors from an electrician, and gave me information on more ways to keep my home and HVAC functioning well. So pleased with this company! read more

This is the third time we've used Airworks. They always respond fast, and their technicians are friendly, professional, and explain things till we're satisfied we understand the issue. They're tidy too! This time Sam fixed our old-fashioned floor heater with minimal fuss - a lever wasn't moving all the way into position, so the heat wouldn't kick on. Though he did recommend other heating options for our home, he didn't push. We'll be thinking on it for the future when we can afford it. Either way, we'll be calling Airworks whenever we need HVAC services again. read more

Airworks was highly re immense to me by a friend and they did not disappoint! Gabe was kind, knowledgeable and professional-making sure that I understood what he was inspecting as well as what might be needed in the future. And every interaction from start to finish was beautifully handled by the Airworks team. I strongly recommend read more

Art Galaviz saved me from having to share a bathroom with 4 in laws over the holidays. I don't think I can express my happiness. Excellent work. brought booties to protect the carpet when coming inside and was very professional. 10/10 read more

Amazing and professional service. Michael Mendoza was so informative and helpful. Good honest company.

Edwin is The Man!!!! Our 1965 Furnace wouldn't come on when it got cold. We bought the house end of June and Gas Company had to turn off gas to furnace when house was tented. Gas Company was backed up. It's getting colder so we called for Heating Company to help us. First "Used Car Salesman Caricature" Wannabe, "Chad" from Clark and Son, came out and said "our heat exchanger was cracked, just look up here!" He also told my sister that we also could change out all our ducts cause they're a little dented. For amazingly Low Price of thousands of dollars. That company is distributor for "Goodman". That's furnace wanted to sell us. Michelle looked it up on line and Furnace was $821, wholesale from multiple sources. So she asked for breakdown on $3600 quote - parts vs labor. They refused to break it down. Due to quick check and House Inspectors' report telling us in writing that "heat inspector" can only be visualized be taking unit apart. (Which Edwin concurred with when I said I'd looked it up on the Internet - white lié. Told him the truth after he responded. Michelle knew she was being treated like she was stupid. So time for second opinion. Edwin came spent an hour. Told us clicker - like on stove - wasn't working. Cleaned it, like you do a battery terminal on a car - and Voila!! We have heat!!! It maybe a dinosaur and on borrowed time! But thanks to Edwin it still runs! Now when it REALLY needs to be replaced we know who to call for a Fair Estimate on new heater. Edwin said he can't comment on ducts because he - wait for it- HASN'T looked at them!!! read more

AirWorks Solutions - Edwin and our dinosaur furnace! - Heating & Air Conditioning/HVAC Near Me - Somis, California

Julian did a fantastic job. Super professional, prompt, and at a reasonable price. Highly recommend.

So the days of our air duct cleaning and system repairs have come and gone. It has take me a few days to decide how I wanted to finalize this review. I would say the overall result is still a five star review; however, the reasons are due to the front line employees rather than the owners or supervisors (at least in my experience). This review is a bit long so please feel free to grab a cup of coffee before reading. My schedule was to have a tech(s) arrive on a Monday morning, completing a full day of work. Michael was also supposed to return on this first day since he was my point of contact with the company. This had been agreed upon and promised by scheduling. The duct cleaning crew would return on Tuesday for any necessary follow up. On Monday, I did receive a text that the tech would be here between 8:00 and 10:00. While they have a link that allegedly allows you to track your tech, in my case the link only provided a map with my house on it. I couldn't actually track where the driver was, as I have been able to do with many other companies. I received a second text at 9:20 advising that the tech was 32 miles away and would arrive in 45 minutes. When the tech, Jesse, arrived, he introduced himself and advised that he was only scheduled for a couple of hours to do prep work and then would return the following day with a tech to complete the job. The tech who was assigned to do the job with him was out, so AirWorks only scheduled Jesse for the prep work. I called the office to find out what had happened with the schedule as I had moved appointments from Monday to Tuesday and the rest of the week in order to accommodate this job. I will say that I had originally scheduled Friday and Monday as my days. When I changed to Monday and Tuesday, I was advised that Monday would now become the full day of work and was promised that Tuesday would only be used as necessary. I spoke with Crystal who advised me that they had a couple of techs and schedulers call out sick or were out due to an emergency. Jesse's partner was out and Michael was away on an emergency. I asked why I wasn't advised about all of this in advance. Crystal advised that she would get in touch with scheduling and have someone call me. I did receive a text message from Amaris about 30 minutes later. She did not want to speak to me but rather talk with Jesse. The long and short of that conversation was there was no way to get anyone else to our home that day. Without a second tech, even if they brought the necessary machine, all that Jesse could accomplish was the prep work because the machine was a two man job. Crystal did try to get another supervisor to speak with me but that wasn't very helpful. The calls came in after Jesse had finished all that he could do. The first person (Katie?) hung up on me without getting any information from me, not rudely, but she did hang up. I then spoke with Carmen. She tried to be very helpful; however, she kept explaining why the company made the decision on Friday to change my schedule because it worked for all of the employees who would be out on on the Monday. To be honest, my frustration was the caused by the fact that Carmen didn't seem to understand that the customer (me) was never considered throughout these schedule changes and didn't seem to understand that I should have been one of the first people to be considered. The next day, Michael, Jesse, and new tech named David arrived early and began working. Michael took on some of the work upstairs that Jesse originally had on his schedule, so the full day turned into a shorter day with everyone done and gone before 3:00. The crew members were all very personable, professional, and hard workers. They cleaned up everything when they were done and asked numerous times if there was anything else we wanted them to do. As I said earlier, In my circumstance, the front line crew saved the day (or the job) rather than the company. One things in which I am still disappointed in is that fact that this company is listed as "family company" and yet no one from the family (owners) has ever reached out to us regarding the inconveniences. Had it not been for the efforts that Jesse and Crystal put in on Monday to try to salvage the job, we probably would have cancelled the entire contract and looked for anther company. Michael is also a very professional and an excellent representative for the company. He did everything he could to ensure that Tuesday was handled as expeditiously as possible without compromising the final results. I would suggest that the owners put a little more effort into knowing what is happening day to day and reaching out to customers when things fail on their end. While this might not have been a big job for AirWorks, it was a great deal of money for us. read more

I got a water monitor installed, Art Galvez was the plumber assigned. He was great, courteous, knowledgeable and made sure he left a well done job. Also fairly priced. read more

They serviced my HVAC system. Jesse was very professional and complete. She was very efficient in taking care of both systems. I was pleased. The price was fair. read more

I had a maintenance visit scheduled and the technician was Jorge , he arrived within the time scheduled . His communication was great and all my concerns were covered , He explained all the details and offered suggestions. Everything was done professionally and promptly. Thanks again ..James read more

Michael Mendoza was here this morning to repair our A/C unit. He is friendly, professional and knowledgeable. He was able to quickly identify and repair the problem and the cool air was once again restored. In these days of 100 degree heat, we're ecstatic to have our air conditioning working again! This is the second time Michael has been our technician. Last winter it was the heater that needed to be repaired and he got it up and running. I was as impressed with him then as I was today. Great job! read more

All was not great at first with a difficult time getting the part, but Tommy with an assist from Sam came through like champions! The part came in late and both of these AirWorks guys came back to our house at 7:00 pm and worked until our air conditioning unit was repaired. Now that is real dedication. Both Tommy and Sam are real professionals with the needs of the customer in mind. Thanks guys! read more

Scheduled an appointment last week for AirWorks Solutions to provide an estimate for a furnace replacement. Unfortunately, this company never showed up or contacted me concerning this appointment. I took time off from work to meet with this company at the scheduled time. Very unprofessional! When I investigated this company further, I wasquite surprised to see the number of one-star ratings for the same or similar problem. How does this company rate a 5-star status with an overwhelming number of serious one-star reports? I think Yelp needs to revisit their methodology to calculate company ratings and give weight to one-star history and serious repeated poor business practices. I'm glad I checked out this company a bit further to realize that this company does not rate my or anyone else's business. Check out this company's history very very carefully and delve into the complaints in detail. My advice, don't walk but run from this business! read more

Jorge from Airworks Solutions did an outstanding job analyzing our air conditioning system. Completely trustworthy with no outside sales pressure. If you need any heating and cooling household needs, I highly recommend Jorge at Air Works Solutions to take care of you. Give them a call. read more

Mike was an asset to his company. He was professional, on time, and kept me informed as the scheduled visit unfolded to potential issues with my equipment. Making an appointment was easy, accommodating my availability. The front office was easy to get a hold of, as an in person voice, not someone from another country or through a long phone tree to access. read more

They sent us an annual maintenance reminder and it was really easy to make an appointment. During the annual maintenance check, Jesse came and helped us. She was very professional. read more

They came out quickly, identified the problem and solved the problem. Technician Michael was very professional and explained everything clearly. read more

Julian was great- Professional and took time to explain things in a clear way. Unfortunately, it seems they push thier monthly subscription program so hard. Thanks but no thanks I have better things to spend $24/month on. read more