Awesome place! Very cool concept and very friendly staff! The only complaint I have is was very…read moreexpensive. But I can understand Becuse the detail that went into the design was very nice. Try this place out if you can!

What a fun experience for my daughter on her birthday trip. This is truly impressive watching the…read moreemployees make these cotton candy designs. Yes, it's expensive for cotton candy, but it was great. It took them over 10 minutes to make the unicorn and it was awesome to watch. Variety of colors, shapes, and techniques were needed to make what my daughter expected. They even use an ice cream cone as the unicorn horn. While I didn't taste it, my daughter and wife loved it. This was one of her favorite treats from her birthday weekend.

Today on Christmas Day, when almost all the stores on Michigan Avenue were closed, It'Sugar was…read moresurprisingly open. It felt nice to find a colorful and lively place while everything else around was quiet. The store had a cheerful holiday vibe with bright lights and shelves full of candies, chocolates, and fun treats. There were some really good deals going on, with many items on 50% and even 75% discount, which made it a great time to shop. You could find a mix of classic candies, chocolates, and fun novelty items at reasonable prices. Even though it was Christmas, the store was not very busy, so it was easy to walk around, browse comfortably, and take your time choosing items. The staff was friendly and helpful, and the overall atmosphere was fun and relaxed. Overall, It'Sugar on Michigan Avenue was a nice surprise on Christmas Day -- colorful, cheerful, and perfect for picking up sweet treats or small gifts while enjoying the holiday mood.

I spent about $14 on cherry sours from this location and was very disappointed. The candy was…read moremarketed as sour, but in my opinion it wasn't sour at all, (also, had the validation of 3 other people), I returned the next day, (today), hoping to exchange it for a different candy or receive store credit for the unused portion. The store manager told me he couldn't offer either and said it would require approval from a general manager. What frustrated me most wasn't being denied a refund, it was the lack of effort to help find a solution. No exchange, no store credit, and no attempt to escalate the issue. I left feeling like my concerns weren't taken seriously as a customer. I understand stores have policies regarding food items, but better customer service and a willingness to address product concerns would have gone a long way.

Was hard to find but I found it! Ordered hot chocolate, chocolate chip cookie and flowerless cake…read more Service was mediocre; the shop was small and neat. The food was delicious! However, the hot chocolate did not meet my expectations, as I did not detect the rich chocolate flavor found in other specialty hot chocolate establishments. I assume this may be due to the type of chocolate used. I did, however, appreciate the availability of an almond milk option. Would I return for the hot chocolate? Unfortunately, no.

Ambiance - used to have their own storefront, but they are now located inside a building, small…read moreshop & offers 1 table for customers right outside Service - super speedy, looked like they already had hot chocolate ready in a lever action airpot or adding hot water to concentrated chocolate Food - I got the original hot chocolate - texture was super thick and not too sweet, did not come with marshmallow like the photos :(

SERIVCE Server was cool. Fun, sugary, colorful, elegant…read morevibes as usually - it's supposed to be. is it for kids? Is it for adults? Is it for both? Maybe so! This is not my first time here. Parking is a pain because it's located downtown but you can utilize the parking structure nearby. They add a 20% fee on your bill, no tipping. My first visit was in Vegas years back and really loved it there. FOOD Ordered the rainbow sliders and they taste great to me. I added some bbq sauce as always with any burger. Great portions. Also ordered the Smash Burger. WELL I will return anytime.

The Sugar Factory is... interesting. They obviously cater to kids and kids-at-heart by making the…read moreexperience feel like a celebrity walking the red carpet (why? No clue). The TVs also show nothing else but self promotion of celebrities visiting various Sugar Factory locations. Their other theme is attention-grabbing shakes and desserts. Ones that BEG others to "Look at me!" (and order one for themselves...). We partook because, well, "When in Rome!" And, honestly, it had some fun to it. The food wasn't half bad and neither were the shakes we had. The portions were decent but prices were inflated. We didn't buy-in fully but we still enjoyed our meal and didn't regret the visit (just not sure we'd be back to this one trick pony).

Very clean and organized shop. Full with many treasures. Clothing; Holiday Decorations, Red…read moreEnvelopes for Gift Giving, many children's items, souvenir items and unique finds. Nicely labelled and easy to read. One of the Best Gift & Souvenir Shops in ChinaTown. Located in the West Gate. Across from the Walgreens located on Cermak & Archer Avenue. Very busy shopping area, closes early, so arrive before 9pm. US Bank inside. joy Yee Noodles, BBQ king House.

This cute store has the most items in stock out of all the cute stores in Chinatown. I was able to…read morefind a bucket hat, a sling bag and my friends found a lot of other items there as well!

Located conveniently on State Street near the magnificent miles, the store is like a heaven for…read morethose in love with chocolate. We got a slice of the coconut chocolate cake and the cookie we I love it. It is not too rich with chocolate and just right! The ambiance is nice. Staff is friendly. They also have those cute animal chocolate.

Window shopping and the items here are decadent. The hot chocolate selection was really enticing…read more Please come and create your own adventure.

I liked this place....the name is kinda deceptive, but everone talks about raw fish.....obviously…read morethey didn't notice the wall full of herbs and mostly...tea. Obviously there was a language barrier, there was a cool shark fin hanging in the back. However, I couldnt take a pic of anything as I was told not too. 'The boss doesn't want anyone to.' I bought some Dragon tea...kinda expensive as it was like 8 bucks for a small amount. When the weather gets warmer...I will go back and check out more. I took a couple of pics of the outside...looking at some of the other pics apparently they had a re opening of sorts. Parking is hard around there...especially during the Chinese New Year...which was when I went. There are some lots around there that may allow you to park. Check first.

This is not so much sweet, with more health foods than candies. Apparently the name changed since…read moreI'd been there.

A really great place for your herbal, dried food, or medicinal needs!!! This place has the dried…read morescallops and other seafood, mushrooms, as well as teas and ginseng. They even have lap cherg (chinese sausage)!!! I was in search for po chai pills. They sell them here for $2.99 a box!!! My aunt advised me this place was not the cheapest place in Chinatown, but they definitely carry products you can trust will work. With that type of endorsement, I went and made a confident purchase! Staff is extremely friendly here. We needed someone to help us and they stopped what they were doing to assist us immediately. Would definitely come back here again!

This store is basically an herbal emporium for the Chinese community. There are all sorts of…read moreeye-catching things in bags and boxes and jars, and of course everything is good for you as your mother or grandmother would say. This location is on Wentworth, and there is another not that far away in Chinatown Square.