I brought my new-to-me used car in today for a MD state inspection. I was referred to Ormsby Auto…read moreby a tag and title shop not too far away. I had no doubt my car, with just 25,000 miles would pass. When I arrived, they readily fit me in. It didn't occur to me that I should have had an appointment. Thankfully they took my car in while I had breakfast at a walkable distance McDonalds. (Their fritter is really good.) They said it would take an hour, but when I came back 50 minutes later it was ready to go! Wil gave me the good news, but said I should consider having my rear brakes replaced soon. No pressure to sell me on making an appointment, but because Wil was such a cordial guy, I just may come back here. We had a nice conversation, and I found out he's a former educator. My inspection was just $85, and the first step I needed to complete in registering my out of state car in Maryland.

Amazing experience…read more I appreciate the level of honesty and professionalism I received from my initial visit to the completion of service. This auto shop is a very welcoming environment and this level of professionalism was provided by everyone I interacted with and through my observation I saw this being given to others. I've already shared my recommendation to service this shop to others and if I need car repair I know this will be my chosen location. I highly recommend this location.

Always great service and care. Easy appointments, no long wait times for service, good…read morerecommendations, and reasonable pricing. Mr Oh is always smiling and does a great job running his business.

This place has been my savior multiple times. I've been able to bring my Toyota Camry for an oil…read morechange, tire problems, etc. at the eleventh hour and Mr. Oh has always taken care of everything expeditiously. He has fair prices and works fast. Communication has not been a problem for me. I would definitely recommend him especially if you have an older vehicle as opposed to the dealerships that completely rip you off and take forever to get a simple task done.

These guys are amazing, my family has been going to them for decades. We worked with the original…read moreowners and now we work with the guys that were and still are mechanics but own the place. They're great people, explain things in a way that other shops won't, don't see every one that walks in as a dollar sign and they treat you with kindness and a smile.

Outstanding service. Honest dealers. Highly recommended. I have been taking my two ten-year-plus…read moreHondas there for years.

I received great customer service from Service Advisor Marcus,…read moreSales & Leasing Consultants Jasmine Collins and Chris Silva. Pohanka

My experience with Pohanka Honda was nothing more than extraordinary. The service was to my…read moreexpectations and in a timely manner. One extra service was when the water which is free was out at the moment and I made a little noise and the manager approached me with a cold bottle of water, and the fridge was being restocked with water. Also, if you don't have the funds to get service on your car, they have a service plan. However, I was able to pay cash for my services. All of the representatives working there have very positive attitudes and able to assist you. Also, you get a free car wash.

I was a bit nervous about visiting during the pandemic but everyone inside was pretty good about…read morewearing masks. The only stressful part was not knowing where to park. It would have been nice if I could have parked a little farther away from the doors but not sure if the bigger nearby lot was still officially part of the service center. Back at the Honda service center in Richfield, MN we could pull up to the garage doors and someone would greet and check you in but this place seemed smaller so it's understandable that that option wasn't available. I brought a copy of some of the extended warranties I purchased at the MN Honda dealer before moving to MD. Initially I wasn't sure if they would still be honored but happy that the associate at the counter was happy to scan them and add it to my file. After dropping off my car they did the promised A1 services before the end of the day and called me when it was ready. I asked about some cosmetic dings on my bumper and they didn't try to unnecessarily up-sell any services. Overall pretty pleased! Also a big fan of the online scheduling system. It was easy to book and modify the appointment beforehand.

I was very happy with my service here. I expected a fight about my car being under Honda's extended…read morewarranty, but they fixed my car with no drama whatsoever. It was ready within 7 hours of dropping it off, I was shuttled to my house at no charge instead of waiting, and Juan, the service advisor, was helpful and friendly. I think I found a new service dealership! Thank you for not ripping off your customers, especially your female ones.

I was in a near fatal accident that damaged the whole left side of my Honda Accord. The insurance…read morecompany wanted to total loss my vehicle. In my pursuit to find someone to fix car I came across Prestige Auto. I sent them estimate of insurance company with pictures of my vehicle in "torn down state". After reviewing documents and photos, they went to pick up vehicle and fixed vehicle. They saved me a few hundred dollars that was needed to not have my vehicle go to chopping block. Jamal and Mike where very helpful in process. It them a little over month to fix vehicle and when I got it back it looked brand new. Mike showed me pieces from the job. I didn't know how major work was. But I'm grateful they saved me headache of looking for another vehicle. It took me six months to find that car!

My 3rd experience with this shop. Obviously I like the them because I went back...first time, my…read moreson(new driver) then, backed up to a neighbor's car. I just looked them up online and picked them because of the good review. I was extremely happy by the level of service and efficiency. Second time, I "experience driver" backed up in to a car in a parking lot. I knew where to go. Needled to say, I was advised in all options and helped. They are honest, timely and professional. This time, I took my car to the dealer for schedule maintenance and needed to replace my head light and was given a price...the PRICE made me wonder...what if I take my car to Prestige? I told the Lexus people to hold and went to Prestige which gave me a much more affordable price, fast and quality service. To me the most important element is trust so I say thank you to Prestige for earning my trust, your amazing customer service and quality work!!! Beth bethelhemy@yahoo.com

I've been coming to New Again Auto Repair for a couple of visits now and every time the work has…read morebeen top notch -- honest, thorough, and done right the first time. That alone would be enough for a great review, but what happened recently really cemented my loyalty to this shop. I was in a car accident, and I suggested the other driver bring their car in to get a quote from New Again. Julio, one of the owners, went completely above and beyond. He took the time to check out the vehicle, and since there was a language barrier between me and the other driver, he even jumped in to interpret so we could actually communicate and sort things out. They ended up not using the shop for the repair, but Julio still helped us through the whole process -- and refused to charge for his time or expertise. You just don't find business owners like this anymore. He cared about doing right by people, not just closing a job. New Again Auto Repair has my trust and my business going forward, and I'll be recommending them to everyone I know. Thank you, Julio!

Great Experience ! A+…read more My vehicle was rear-ended in an accident. I researched local Body Shops near my home and found New Again. They were perfect !! They offered to pick drop me off after dropping my SUV off. My vehicle came out great and will recommend to anyone that is look for a body shop with excellent service. EAO

Nicholas Park provided great service. I had an unusual situation with my dashboard, and he…read moreresolved it quickly and efficiently.

I have been using Pohanka Acura for purchase and for servicing my automobiles ever since I moved to…read more years ago. They are very professional and very caring and customer satisfaction is their number one goal. Pohanka Acura is the only place I go to for any service. The staff is warm and friendly. They are very thorough and they explain everything that they do when their work and they always look for ways to keep your cost down. I highly recommend them.