Fair prices, honest technicians. I really like how they explained everything to me. They gave me…read moreoptions to repair or replace. Gave quotes for both and pointed out the pros and cons to each option. I'll always call them first.

This company had outstanding service. i has a same day schedule appointment that evening. They…read morecame out two days later on time,actually earlier and gave me the 30 minute courtesy. Well identified by uniform. Quick to resolve the problem. Had the part on truck. Awesome because most companies almost never have the part. The technicians were knowledgeable I would recommend them without a doubt

Chris and Matthew Bueno with 1st Choice and Bueno enterprises are very responsive and helpful! I…read moreneeded a new dishwasher installed and they had a reasonably priced dishwasher for almost half the price of getting it repaired and the delivery and install fee were just as reasonable! They do appliance repair as well! They were recommended by two different appliance stores and come highly recommended by the community as well!

Chris' company delivered and installed my refrigerator. Chris was detailed in following up with me…read moreon install day. Both of the gentleman that delivered the fridge were friendly and knowledgeable. Once they got it connected, they walked me through the importance of flushing the water line and changing the ice, and how to check it during the initial 24 hours to ensure it worked properly. Definitely will use their services again in the future.

These guys are top-notch! Professional, courteous, on-time and they get the job done the first…read moretime!!!! Anthony came to my home to repair my heater. I told him the issue and he went to work. He diagnosed the issue, fixed the issue and my home is now warm again in less than an hour. I highly recommend 1st Reliable Service AC & Heating!

My warranty company picked 1st Reliable Service to fix my AC unit. The owner, Anthony Buitrago,…read moreshowed up to look at the problem. He asked me to venmo him a $75 fee that my warranty company charges to fix things and scheduled a follow up appointment to fix the unit. He never showed up. Didn't even call. I contacted him again to schedule another appointment. Again, he no call/no showed. Anthony, the owner, stole my money and wasted 2 days of my time. Don't hire this company. If your warranty hires them for you, request a different company.

Genuinely cares to fix your system. Reasonable and sensible in all aspects. Thank you Eric.read more

will not return calls. installed a unit only to find out it was installed incorrectly only after…read morecalling another company did we find out mildew was due to inaccurate filters. DO NOT RECOMMEND!!!

6/16/2026 Ramiro from Word of Mouth Plumbing arrived on time and took care of my needs…read moreprofessionally and interactively. I would definitely recommend this company for their customer service, pricing, military discount, reliability and punctuality.

I had a pipe burst & looked at reviews on next-door . I called Word-of-Mouth Plumbing for a second…read moreopinion and they came out the same day. From start to finish, they were honest, reasonable, and truly experts in their field. They took the time to explain everything clearly--what they were doing, why they were doing it, and why they chose the materials they used. I had full confidence in their work. Their pricing was fair and honest, especially compared to a larger company that quoted me four times the cost and wanted me to spend money chasing a leak that hadn't even been detected yet. That just didn't sit right with me, so I decided to get a second opinion--and I'm so glad I did. On top of fixing the issue, they even helped me out by adding salt to my water softener (which I was about to do myself) and took the time to explain proper maintenance and what I can do to extend the life of the system. That kind of care and education really means a lot. It shows me they take pride in their expertise and being able to help others. This father-and-son team is genuinely kind, honest, and truly there to help--not to upsell or scare you into unnecessary repairs. I found them through reviews on Nextdoor, and I'm so grateful I decided to call. I highly, highly recommend Word-of-Mouth Plumbing.

Thank You Tom for being Professional and providing exceptional service. We had an issue with the AC…read moreUnit not draining the condensation outside. Tom found the problem real fast. Work done by a previous A/C company also made the problem worse. He corrected the problem real quick. Mr. Tom Pleva is very Honest, Respectful and knowledgeable.and very passionate about his work. My AC is over 10 yrs old but if my Unit ever quits on me, I will definitely be purchasing a Unit from Pleva AC & Heat. Santos/Teresa

I used them a few years ago and had a bad experience. One of their workers yelled at me to be quiet…read morewhen I was trying to explain the problem. I ignored it and let them finish the job that they then charged more than 3 times what the part cost on something they spent less than an hour on. I was looking for a new company and briefly mentioned my experience with them on Nextdoor and they've been actively censoring my posts over there as a result.

Can't say enough good things about Joseph Lopez and Brian Tyler refrigeration. So polite and…read moreknowledgeable and quick to respond, even before a holiday. Got my problem diagnosed and fixed quickly. Price was very fair. Am recommending him to my neighbors and will be using him for all my AC in the future. So many of the large outfits are just out to upsell you, or even rip you off. Fantastic to meet somebody who is ethical and honest, and a nice person to boot.

I've been a customer of Comfort-Air Engineering & Primo Plumbing for over five years, but my recent…read moreexperience has been unacceptable. The company double-billed me for the same AC service, an invoice I had already paid, and has ignored three months of my calls and emails seeking clarification about the second charge. I continue to receive automated invoices without any explanation of the duplicate billing or the work supposedly performed. Even worse, an employee reached out to me in an email, falsely claiming that I was trying to hold them "financially responsible" for things outside of their control simply because I asked a question about the work performed. This was especially troubling since the dispatcher had already confirmed it was the same issue being repaired a second time. Neither management nor the owner (who had been personally introduced to me) has ever responded. This company's unprofessionalism, billing errors, and disregard for customers are appalling. Avoid this company at all costs. I am now evaluating whether to escalate this matter to consumer protection agencies to prevent others from being treated the same way. It's sad to see a business I've supported for years fail to provide simple explanations and treat loyal customers this poorly. All trust has been lost. Response to the Company's response: I appreciate the company's reply, but it unfortunately confirms the very issue I described. For three months, I asked for clarification on why I was billed twice for the same unresolved problem, a matter your own dispatcher acknowledged was the same service being revisited, not a new one. That's why I reached out for clarification, as anyone would after receiving a second bill by surprise that was said to be for the same work. The repair was only completed successfully on the second visit, which is when payment should reasonably apply. The problem has since been resolved with no further issues, confirming that the first visit was not a completed job, something also acknowledged by the dispatcher. Despite repeated outreach, no one ever explained this or provided details of what was done on that second visit; I only received another invoice. After being ignored for months, I ultimately paid the second bill under threat of collections, not because the situation was ever clarified. The owner's follow-up came only after I posted this review, and even then, my questions about billing and communication were not addressed. I've been a customer for over five years and have always paid promptly once a repair was completed. My only request was transparency. It's disappointing that instead of acknowledging that, the company continues to deflect responsibility rather than address the lack of communication and customer care that led to this situation. I'm not looking to escalate this any further; I simply wanted the company to understand how this came across from a long-time customer's perspective. I genuinely hope you take this as constructive feedback. In my experience, clear communication and follow-through make all the difference in maintaining trust and long-term relationships. Disacknowledgement only leads to a loss of trust, and in this case, confirms it.

They've saved me a small FORTUNE multiple times…read more Today my aircon drain plugged upstairs. AT 4:30 pm o;n a Fridday I needed help. They sent out someone for an emergency call. They fixed it fast and charged me UNDER $270!! On a Friday evvening at 7 pm. when tech arrived. That's amazing. He also figured out how to unclog the downstairs sink which drained slow. No one else could figure it out cause it's copper pipes that are an odd configuration. Another time he sold me an air conditioner for about $9,000 less than others would have charged. He said it was an older model he had. It works fantastic as the house is older. Perfect match. I'm not saying they're perfect. But I've dealt with other plumbing companies who tried to charge me $10,000 for a problem they fixed for $300. HONEST is freaking hard to find.