An Amazing Experience! From start to finish, my experience with Sixt was outstanding. The booking process was incredibly smooth, with clear and concise instructions on where and how to pick up the rental upon arrival. When we landed, you do have to take a shuttle there (which the shuttle was already waiting.), the wait time was minimal. The gentleman who assisted me was helpful, polite, and professional. He mentioned available upgrades but did not pressure me when I declined, which I really appreciated. Finding the vehicle after check-in was easy, and another staff member guided us with friendliness and efficiency. The car itself was excellent, spotless, comfortable, and in great condition. I had zero complaints. When my flight was delayed and I needed to extend the rental, the process was just as seamless. I was able to handle everything through my email booking without any confusion or hassle. As someone who isn't very tech-savvy, I found it extremely user-friendly. Returning the car was just as convenient. A staff member was ready and waiting, quickly inspected the vehicle and fuel level, and provided the invoice on the spot. completely hassle-free. I will definitely book with Sixt again and hope to have the same excellent experience. It's rare to find such consistent, high-quality service these days. Thank you! And not to mention, the prices were very reasonable, i was genuinely surprised. read more

Service itself was solid -- quick pickup, nice car (Volvo XC90). But weeks after I returned it, Sixt charged me $718.99 for "curb rash" on one wheel. That damage was pre-existing -- it's the same issue I'd expect from wear on the front wheel, and there was no Sixt rep available at pickup to document it with me. My paperwork already noted other pre-existing damage on the car (a rear bumper scratch), so clearly their pre-rental inspection wasn't thorough. I did try to document the car at pickup, but did it outside in daylight, and Sixt later said that wasn't acceptable -- they wanted it done a specific way at the counter, which no one told me or was available at the time. I rent cars multiple times a year and won't be using Sixt again. If you do, get an agent to walk the car with you at pickup and document every mark in detail -- otherwise you're exposed to charges like this after the fact. read more

Use ANY service but this one! My wife declined insurance at the counter (and had a witness that confirmed this), since she already had purchased coverage through Expedia when she originally booked the car (and she also had rental coverage through the credit card). The agent added coverage without my wife knowing, and when this was brought up after we received the final bill - the company refused to refund. When we requested that this matter be escalated, we were ghosted. This is apparently not unusual behavior for Sixt, as you can see from the class action lawsuit below: https://www.classaction.org/news/sixt-settlement-resolves-lawsuit-over-rental-car-damage-charges IF you have to use Sixt, be extra vigilant against potential fraudulent behavior and do not trust that they will honor your wishes - double-check everything. read more

They gived me a defective car drive it a few miles broke down I lost a day because of the transition So I couldn't return vehicle back on time they made me lost a full day on top of everything they charged me way extra they are thieves I felt like they really screwed me I had never had this behavior with other rentals sixt are here to screw you do not rent from sixt in the us go to any other and prevent this hidden charge I'll save a picture so that yall can see all crazy charges read more

Sixt Rent A Car - Here you can see the crazy charges for everything like I said they screwed us pretty bad - Car Rental Near Me - SeaTac, Washington

My pick up experience was outstanding. My representative (John) was very courteous and helpful, he made my pick-up experience seamless. The rental return was seamless and efficient. read more

Sixt Rent A Car - Car Rental Near Me - SeaTac, Washington

SCAM! BEWARE! Even after losing a large class-action lawsuit in 2025 for a regular practice of fraudulently charging customers for pre-existing or non-existent damage, they're still at it. They're trying to collect on a pre-existing window ding on my rental. read more

Sixt Rent A Car - Pre-existin ding - Car Rental Near Me - SeaTac, Washington

Laura G was the best and we got out quickly with her assistance. She was very kind and quick with processing our vehicle

WARNING - AVOID. Terrible rental car experience with zero customer service and accountability. I originally decided to work with Sixt because of the nicer cars they have "available". When I get there of course they don't have the car I wanted and did a bait and switch. The car I rented also had damage on it and the check engine light kept coming on. I asked Sixt about it and they did not want to acknowledge it. Upon returning, they say to just leave the car since there's nobody to help or walk through the car with you. This is where the scam starts. They will reach out to you weeks later with bogus claims that you damaged the car. It's impossible to get a hold of their claims departments and they will take months to respond to emails. On top of that, they will charge you for a ridiculous admin fees that nobody could ever explain what they were for. If you do a simple google search, this is way too common with Sixt and it seems like it's normal practice. Clearly they do not fix any of their damages because the rental I received had damage on it. Seems like this is just another revenue stream. I ended up paying just to avoid this headache and it's not worth it. Go with another company! read more

They tried to fraud me for a bogus $60 "upgrade" which contradicted the prices on their own website. They were so rude and such fraudsters I ended up having a panic attack. I reserved a BMW online while on the shuttle. It was $36 a day. I arrived at their counter 20 minutes later and asked to have a SUV instead at $34 a day. They tried to charge me a bogus "$60 upgrade" fee (even tho there's only $2 price difference from their site) They were so slick about it. The staff are trained like con-men selling timeshares. read more

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Never will I rent from this rental company ever again in my life! I rented a vehicle on September 13th, 2025. I parked my car at a Best Buy in Canada at 5:00 pm (address 700-5300 No.3 Rd, Richmond BC V6X 2X9 Canada) and when I returned to my car, I noticed the rear bumper was damaged. Somebody with a yellow car had damaged the rear bumper of the rental vehicle, they did a hit and run. There are no witnesses and I do not know who the driver was that hit my vehicle. I reported this immediately to Sixt claims representative on the phone and they re-assured me that I will not be charged and that the damages will be covered by the liability claim. The representative told me that I had no further action even when I had asked several times if I had to file a police report and they said no, that is not necessary. A few months later I received a charge for $3,075.68. I will be fighting this charge until hell freezes over. If these charges are not waived within 7 days, I will be taking the following actions: 1) I will dispute these charges and will file a class action claims lawsuit against your company Sixt Rent a Car. 2) I am prepared to inform any debt collectors that the debt is to be disputed for unfair charges that is not my fault. 3) I will proceed to file a complaint against Sixt to the Better Business Bureau (BBB) and your state's Consumer Protection Department, the impact of this will severely damage your reputation as a global rental company read more

Sixt Rent A Car - Claims Charge - Car Rental Near Me - SeaTac, Washington

DO NOT BOOK FROM SIXT. I rented a car from them because they had much lower rates compared to other rentals and now I know why. When I returned the car, they faked a damage report stating that there's a "10cm+ scratch down to the primer". They then sent me a damage claim of $2090.63 and tried to scare me into paying by saying it will go to collections if not paid in 2 weeks. They only sent me 2 photos circling the area where the scratch is located. NOT A SINGLE DEEP SCRATCH TO BE FOUND. Looks more like swirl mark from bad car washing techniques. There was also a class action lawsuit recently where Sixt settled to pay 11.07 million dollars for this exact scam they've been doing for over 10 years! And even then they are still doing this shady tactic. An ex-Sixt employees also admitted on reddit that employees would receive bonuses for reporting anything that could be considered damage, and also when customers would decline all insurances because those are easy targets. STAY AWAY FROM SIXT. read more

Sixt Rent A Car - Car Rental Near Me - SeaTac, Washington

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I booked a car rental with Sixt through cheaptickets dot com in May 2026. I purchased an upgrade at the counter. I completed a walk-around the vehicle and didn't take pictures of pre existing damage because they were annotated on the rental agreement. 1 Month later I get an email messaage from sixt stating that I was responsible for damage located in the same place as was annotated in the rental agreement. I pointed that out to them. Even though I wasn't at fault I made a settlement offer which was ignored. I recinded the offer and submitted a claim through AMEX which is working it now.Steer clear of Sixt as they will try this again on another individual. It's a shame becuase it was a nice car for a decent price. Sixt -- do better! read more

Never rent from Sixt. The rental agents are commissioned sales people. Their commissions are based on upselling vehicle upgrades. I chose a mid sized BMW sedan. When I got to the rental counter, Renee said the vehicle I chose wasn't available and offered a different one. He didn't tell me that he was upselling me for an EXTRA $300 per day. The screen at the counter that shows the breakdown of the charges was off - he said it wasn't working. When he printed everything out, he didn't go over any of the specific charges. He put the printout in the folder without showing me. When I finally looked at it later that day there was an extra $1200 for the upgrade. He never said it was an upgrade! He lied to me. The total came to over $2400 for a four day rental. I called to complain and they gave me the runaround and said they couldn't fix it. Check out Trip Advisor reviews for Sixt, you'll see they use this bait and switch tactic all the time. Rene was a fast talker and knew he was ripping me off to make his commission. Also be careful with damage claims. They recently lost a class action lawsuit for making false damage claims, sometimes months after you returned the car. Buyer beware. read more

Sixt Rent A Car - $1200 upsell for a four day rental. The rental agents get sales commissions for upsells like this. - Car Rental Near Me - SeaTac, Washington

Don't trust these people, especially from the agent "The Renee." He tricked us into an upgrade by only saying the car we reserved was not available, then bumped us up without explaining the price increase at any point. Then, he pretended his screen wasn't working and folded up the agreement when he handed it to us. We should have looked at the agreement, but he used every unconscionable sales tactic, and I guess it worked, but why do even have to be wary of big brand rental car company? We are returning the car tomorrow and I am going to give The Renee a piece of my mind. We called to complain and no one cares. Don't ever use Sixt. read more

Once of the best rental car experience This my 3rd time renting a car with Sixt. Always professional customer service.

If you want your life to be worse, rent a vehicle from this company. Dealing with their disgusting behavior and poor customer service literally makes me physically ill. My wife and I are being required to seek legal advice, to defend ourselves of being shaken down by this terrible company. Avoid at all costs. Trust me, if you rent from this place, after having read this review, you only have yourself to blame for what follows. read more

Sixt Rent A Car - Bill - Car Rental Near Me - SeaTac, Washington

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Compared to other rental car companies, Sixt is much less expensive. The staff were very helpful, and the whole process was quick and smooth. They provided me with a brand-new car, which made the experience even better. The drop-off process was also very easy. The inspection was done promptly, and there were no extra charges added afterward. Overall, it was a great experience, and I would definitely rent from Sixt again. read more

Left a pair of $300+ redwing boots in the backseat and didn't realize until I unpacked at home. Couldn't file a lost and found report because the button to submit was not working. Called them three times to have them submit a lost and found ticket, two times they just forwarded me to the Sixt lost and found line where you can't talk to a human unless you have a ticket number from the lost and found report. Third time talked to a guy who was very helpful and entered the report for me and said the sea tac location would be in contact. Long story short, never got my boots back. I know it's my fault for leaving them in the back seat but at the end of the day someone from this location stole my boots. read more

Sixt Rent A Car - Car Rental Near Me - SeaTac, Washington

*SCAM* Booked my car via Amex and Sixt accidentally booked the wrong pick up location and emailed they would fix it. I never got the notification of the change and kept messaging them and never heard back until a few hours before the flight and they told me they accidentally canceled the reservation and wanted 3.5x more if I wanted to book again "last minute"! Tried calling and spent 30 minutes on hold and no one ever picked up - had to get Amex to cancel the reservation. The guy's name is "Ron Eidriane B."and his title is "Customer Service Operations" and he is 100% incompetent on every level. read more

Sixt Rent A Car - Car Rental Near Me - SeaTac, Washington

This company has a reputation for fraudulently charging customers cleaning and damage fees and they did it to me. I rented from them 11/6-11/10. The car was not in good condition. There were scratches in various areas all around the car, and immediately upon opening the door it was evident the car had been smoked in. There was a strong marijuana odor and there were ashes that had not been fully cleaned out the front cup holder. I emailed Sixt immediately to let them know about the odor to ensure it was documented and I would not be charged. They apologized and assured me that I would not be, so imagine my surprise when I received an email today (11/15) stating that they charged me a $150 "special cleaning fee" and a $400 "odor removal" fee. They're now accusing me of smoking in the vehicle and of leaving behind ashes and tobacco wrappers. I believe they are using pictures from another renter's return cause they absolutely are not from my use of the vehicle. I do not smoke or use tobacco in any form at all. After emailing them to request they remove the charges, they offered a 50% discount on the fees as a "goodwill gesture". I declined. To be charged an odor removal fee and a special cleaning fee for a car that already had an odor and did not have tobacco debris from me is crazy. I also forgot to mention that the lady at the counter lied and told me it was mandatory that I purchase liability insurance through them, which I did but now know that I didn't need to. I have my own personal insurance policy and also have rental insurance coverage on the credit card I used. They're scammers and thieves. read more

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The guy who helped me was great. Unfortunately the car I rented had previous damage that was documented and they are trying to charge me $1500 for previous damages. Please thoroughly document every little thing because they will blame you knowing the damages were there before you rented. read more

When I rented a car for a family vacation, SIXT gave me a defective car which had a bad transmission and left me stranded on the road in Beacon Hill for 5 hours at night. When I called their customer service line, they transferred me to their roadside service line. And when I got connected to their roadside service line, they told me to contact customer service. Then after 2 more back and forth telephone transfers over the course of an hour, they told me to wait and that a tow was on its way free of charge with a replacement vehicle, and that they would update me on the progress. After an hour, I called back in and they made me do the same transfer back and forth for another hour (at this point, about 10pm) before I got sent to someone who said there was never a request made for a tow and that I would have to stay with car until another team came back in the morning. I told them it was a bad neighborhood and they said to call the cops, schedule my own tow at my own expense, or pay for the full price of the car if something happened to it. I asked to speak to the supervisor and they told me there were no supervisors and then hung up on me. I called back in, they transferred me around back and forth again and after ANOTHER HOUR, they promised again that they would schedule a tow free of charge with a vehicle replacement. BY 1 AM IN THE MORNING, a tow truck finally appears with the promised car. Now look here, half a year later and they're demanding I pay the tow fees. They gave me a bad car that left me stranded me in a bad neighborhood past midnight, jerking me around back and forth and demand I pay the full price of the booking all over again for the pleasure of the experience. SIXT is cheap for a reason. They have a fleet of bad cars, have absolutely no training for their phone staff, and worse, are happy to strand you in any city you're visiting then charge you for the hassle. I have a photo here of what looks like SIXT trying to cheat their own towing company and send them after me to collect instead of paying for their own broken cars. If that's how SIXT treats their own team that makes them money, what do you think they'd be willing to do to you? Learn from my mistake and the mistakes that sound exactly the same from all the other 1 star reviews on this page. I'm going to fight these vampires because they're scum. You can avoid the fight altogether. Recognize this company as trash and just spend $50 more elsewhere that doesn't actively hate you. read more

Sixt Rent A Car - A letter showing SIXT would rather spend money on a firm to come after you for their false billing, instead of take care of their fleet. - Car Rental Near Me - SeaTac, Washington

After a recent rental in Seattle, Sixt claimed we caused two small scratches and is now billing us over $1,700 for "damage." We returned the car in normal condition and received no notification of any problem at drop-off. What makes this even worse is the complete lack of customer support. The 1-888-749-8555 number repeatedly says we're calling "outside business hours," even when we call during business hours. This feels like an unfair and unjustified charge, and the inability to reach a representative makes resolving it nearly impossible. I'm hoping Sixt will review this claim properly and stop practices that leave customers with excessive, baseless fees. read more

DO NOT RENT THROUGH SIXT! They will charge you more than mentioned in the rental agreement with no explanation. It is difficult to talk with anyone and when you do, they will give you a different reason for the charges. read more

I've done this same trip twice. I went to budget first and had over an hour wait in line and the person at the counter was a bit snobby and it took a long time standing at the counter for me and everybody else in line. So I decided to try SIXT. I walked up and Ethan called me over. He was the friendliest and funniest employee I've ever met at an airport and I've done a lot of travel. I could tell he really likes working with people and his job. The sign in only took a couple minutes and he escorted me to the car. SIXT will be my go to car rental company in the future. read more

Overall great experience with Sixt at SEA. The prices were affordable. My flight got in earlier than expected, but they were able to complete my reservation without issue or additional fees. 10/10 experience. read more

No problems with affordable nice rental cars here. The rental agent Jonelle was outstanding! What a great person to have at a rental counter. She should be in senior management for customer experience. read more

These guys do not take photos before or after but then weeks months later they send you a for damages. This is not the first time we have rented from sixth but will be last read more

WILL NEVER USE AGAIN!!! Being charged for damages that were already on the car at pick up. $1000 . Called claims and spoke to a VERY rude person and then called again and spoke to another person who was helpful- we asked them to look at the photos of the car when it was previously returned to verify the damages were new. GUESS WHAT --- the damages were already there and they cancelled the claim. DO NOT USE THEM! THEY WILL SCAM YOU! We believe this is their way to just keep collecting damage claims on the same cars and make more money. And if the car was in Washington then WHY is the auto repair shop in GEORGIA?!?!?!? BEWARE!!! read more

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This Sixt location is trying to accuse me of damaging my rental even though there was no damage at the time the vehicle was dropped off. They're charging me an extra $1,000 for an alleged 5cm scratch on a door and refuse to provide me any proof of the damage in question. Will never use this company again, any money saved is not worth it. read more

fantastic service, great friendly, caring staff, anticipated our needs and delivered exceptional, exceptional service. you can choose your vehicle, upgrade of you desire, overall great experience. read more

Sixt Rent a Car is greedy and cheap. I recently contracted covid right before a planned trip and had to cancel a car reservation with them. Though I cancelled six days before the pickup date, the company charged a $100 cancellation fee. When I explained my situation, they demanded a doctor's report. I have had covid before and know the drill: after testing positive, (monitor symptoms and quarantine at home). So, I didn't have a medical report. Is Sixt so hard up for money that they need to gouge people that have fallen ill in order to turn a profit? From now on, I will advise family and friends and anyone else that will listen to steer clear of this unscrupulous company. read more

everything went well, except drivers outside mirror. It would not work correctly with remote inside. It made it difficult to observe cars passing me on the left or left lane beside me. A bit frustrating. Did not want to take the car back. Drove it that way. read more

Great location, very friendly staff, great car fleet. Received a brand new BMW for a small upgrade fee instead of my booked toyota or similar. Loved it! read more

Sixty claims they couldn't honor my rate even though multiple sites including their own showed that the car was available. Shady business practices to drive upsell and extra revenue. Avoid. read more

Vince was very helpful with helping me choose the vehicle best for our activities. I appreciated is input and patience.

SCAM - DO NOT RENT FROM THEM! Like others, I was drawn because their prices were cheaper than others at SEA. I was unaware they just settled a class action lawsuit for fraudulently charging customers for damages they did not cause. This is a routine business practice for them. It's how they make money with their lower prices. With no prior warning, they turned me into collections for $575 for a scratch I did not cause. They refuse to do a walk through of the vehicle with you, which makes sense because that is how they get away with charging you after. I have filed complaint with the BBB - take one look at their Better Business Bureau page and you will see hundreds of stories just like mine. I will never rent from Sixt again. read more

You ready for this? 45 days after my rental, after I cancelled my account, after I told SIXT to remove all my customer information because I will never work with them again, they charged my credit card $19.38 with no explanation and offered no justification nor any kind of receipt. Spent 25 minutes on hold trying to get to representatives, none of whom could explain the charge. Then, the last person said this charge was for some kind of toll, except where I was had no toll roads and I never got any kind of toll charge. These are straight up criminals and I hope this company is driven out of business for their shady ways. The moment I hear that SIXT rental car is bankrupt, I will dance a jig. read more

So my family and I rented a car, checking in and getting it was smooth but after an entire day of driving a light popped up on the dash, my husband called and they said we had to return it and get a new car because it was unsafe to drive. Mind you this was 9pm at night, it was going to take 45 min to drive there and 45 min to drive back, we were exhausted. And we were driving this unsafe car the entire day with our baby and young child! My husband goes because what choice do we have, we were not even offered a discount of some sort for the trouble and situation they put us through. Unbelievable . Highly don't recommend, they're at the lame end of the building for a reason, go to a better well known and better rated car rental company read more

Idiot proof. Their process is quick and easy from front to back. Affordable rental, easy check in, easy pick up and easy drop off. Would do again. read more