Friday night around 10pm my air handler began making a clunking noise on startup. I called Alan's air in the morning at 8am and they scheduled me for a visit in the next 3 hours. Bill gave me a call around 10am and showed up as agreed about 30 minutes later. He listened to the sound and immediately knew what was wrong. 30 minutes later he made the repair and the air handler was quieter than before the issue started. The cost was under a $100 and I got back to my Saturday with no stress. I will always call this company for my ac needs in the Scottsdale area. read more

My AC started blowing warm air late Monday night. I called Alan's Air first thing Tuesday morning and they showed up a few hours later. They promptly fixed the problem and gave me an amazing price. They answered all my follow up questions and gave me some great advice on how to maintain my unit. They were fast, efficient, knowledgeable and very affordable. I'm definitely using them in the future! read more

My upstairs A/C unit was making a louder than normal noise and I had to get someone out to take a look. Called Alan's Air around 8 am and they were able to get someone out same morning. Turns out Alan, the owner, came out along with another gentleman. Alan immediately diagnosed an issue with the motor and said that it wasn't worth it to repair now. It could last some time and when it goes out then replace the whole unit. I also had water in the garage by the air handler. This was not related to the A/C motor and as timing would have it, the drain pipe for the air handler was clogged which caused water to build up and spill out. Alan was able to tell me what happened and fixed the issue. What's most amazing about all this is that Alan did not charge me anything for the service and help. Truly great customer service and someone I will definitely be calling in the future. Thank you Alan for the help! read more

My AC unit started dripping water and had another company come out to take a look. They charged me almost $600 for a recharge, and told me I'd need a new unit in another year or so. A week later, the same issue started up again, and that company quoted me a new unit that I thought was priced high. After looking at some reviews, I called Alan's for another quote, and am I glad I did. Bill came out later that same day, explained the issue, and what was involved in replacement. They then told me it would be almost $2000 less! Unfortunately, I didn't call Alan's first, and paid the price. I couldn't be happier with Alan's honest, professional service, and will definitely use them for all future maintenance and repairs. They are the best, and I'd recommend them to everyone. read more

Thrilled! Came next day, speedy check, nominal cleaning and see ya in winter to make sure switch to heat goes fine. I have tried soo many companies- one told me to call back "next week" bc they couldn't be bothered to schedule me when I called. Another quoted me $2000 for "preventive maintenance" on units that are still running fine, Alan's says they don't even need freon. Found my new a/c company!!! read more

Highly recommend Alan's Air. My unit crapped out, Bill was very responsive, absolutely knows what he's doing and usually has the parts he needs with him. I'll use them for service and any future HVAC issues moving forward. read more

I have a home warranty (Home Choice Warranty) - my condo AC unit stopped blowing cool air (it's 117 outside). I called the warranty company for service. Six hours later - they said the soonest I could get service would be 3 days from the time I called. Another local AC company recommended I call Alan's Air. They arrived and fixed my problem within 3 hours of my call. They also charged a very fair price for the immediate work and Relief received! If I have any issues with my AC - I'm calling Alan's Air!! They were professional, prompt and saved us from this terrible heat. Thank You! read more

Needed a mini-split to help cool a bedroom. Got several bids and Alan's was the best overall deal. Installation less than a week later and went very smoothly. Had not used this company previously but in the future, I will definitely give them a call. read more

This was an excellent experience! This wasn't an emergency situation and they still had us a very competitive quote within a day. Brian was very helpful, gave recommendations and ultimately left the decision up to us, without any pressure. We ended up with the York unit, based on the recommendation that it was quite (a must since it's on the roof above the master bedroom). They worked with us to get it installed before tenants moved in, and we're extremely happy with the entire experience. would highly recommend. read more

we contacted Alan's air after having another company come out who quoted us 5 times to fix our AC unit. The other company even suggested we replace our AC unit at $8k since they mentioned the repair costs would be over third of the cost for new unit. Alan was able to just replace the capacitor in under 30 min and costs me 5 less than what AC by J quoted in shorter amount of time. Thank you ALAN!!! read more

Alan and his team were such a big help! My AC stopped working this past Sunday and Alan himself came to address the issue. They were very knowledgeable and were flexible with my busy schedule. They had me in a comfortable home again within 24 hours of my initial phone call. I would highly recommend them to anyone! Thank you again for all your help, Alan! read more

Overall great experience. Our A/C went out, called Brian who got me on the schedule for the following day, received both email and text confirmation as well as a text when Alan was on the way. Service was quick and Alan was very nice. Highly recommend them. read more

Great quick service on a holiday weekend!

Cannot say enough about Alan's Air! He gave me advise over the phone as to how to check something on my AC unit and saved me a ton of money! Other companies were trying to charge me a service fee to come out and $500+ to check the unit! So many of these companies are a scam, even ones with good reviews. I will only be having Alan's Air come out from now on! He is a small business, only has 4 employees and they don't work off commission! read more

A++++ all the way. Honest and friendly with great prices. Was quoted $2900 to fix a leaking coil and to place freon in. Alan's air did the same job for $550. Give them a try read more

So refreshing to have a competent, reasonably priced, friendly and prompt A.C. company. Alan and Bill are super nice and thorough. I wanted to buy a new A.C. since mine was from the mid 80's and he explained the different types as well as ways to install which after a few estimates, allowed me to understand the short cuts other companies were making. The price was very competitive and they have been very responsive the entire time as well as after install. I will definitely use this company ongoing for any service I may need! read more

Alan's Air is AWESOME!!! He just saved me $1400! I had another AC repair company come out and give me a quote of $1600 for parts and labor to fix my AC unit. I called Alan and he fixed it with one part in 30 minutes and the total was only $200! He's a great guy and does great work! I highly recommend this company to everyone! read more

After 40 + years in the business my go to AC guy retired. I have been dreading the day that I would need a new one. The Day Came of course the Hottest week of the year . I was desperate and would have a paid anything . A friend recommended Alan's Air . They were efficient , professional and very fair . I will sleep better knowing I have found my new AC guy read more

These guys are fantastic and Honest!! Returned my phone call within an hour and was out to my house the same day, diagnosed the problem and fixed it. I will always call them from now on! read more

Heat pump went down on Sunday morning and I called Alan and he was at our house in 2 1/2 hours. Fan motor on outside unit went out also checked out second unit and found it was low on freon. I recommend Him highly. He knows his stuff. Very fair on pricing. No like a lot of companies in the pass that ripped me off. I have been in Az 44 years and know about the other companies how they operate out here. His company is a very small family Business. read more

WOW!!! It doesn't get any better ~ came home on a Saturday afternoon to find that the AC unit wasn't working ~ during the hottest week of the summer!!! Called Alan at 5 PM, he picked up the phone himself, said he was finishing up a job just 3 miles away and would be over. At 5:40 PM he had been here, identified the problem, fixed it and was on his way home! After a quick review, he determined it was a swollen capacitor ~ and then he opened the unit, and there was the swollen capacitor. Friendly, pleasant, prompt, efficient, knowledgeable ~ exceptional service in every way ~ would highly recommend!!! read more

Can't say enough how much of a pleasure it was working with Alan through our AC problem. He was helpful, very informative explaining everything in detail and went above and beyond to see that our issue was fixed. Further, he answered his phone every time I called him!!! I never had to leave a voicemail. He is my AC guy going forward. I'll surely be using Alan's Air from now on. read more

AC unit outside broke, I thought I needed an entire new system. Alan's air diagnosed it and said they just needed to replace the motor. Any other company may have taken advantage of this situation, not Alan's air! Integrity, honest, really knows their AC. These are my AC guys for life. read more

These guys were great! I called at 11am in late July when it's 111 degrees and they had someone out to us by 1pm. Bill was super nice, knowledgeable, honest and friendly. I plan on only using Alan's Air going forward. Would highly recommend. read more

Fast service and he was so HONEST. One of our units went out and our home warranty wouldn't get someone out till Monday. We called Alan and he was out within an hour and a half. He explained everything to us and made sure we understood what we needed and why. If we would have waited till Monday it would have been 1500 or more! SO GLAD we called him. He had the parts we needed and it took less than a hour. Thanks Alan! read more

Best of the best, good service, and honest people, they show up on tiem no rip off here. I would never use anyone else. Locally owned, that is what I like, Bill is the best, don't know Alan but sure he is the same. read more

Alan's Air is an amazing service, these guys follow a great code of ethics every time they go out. They're honest, prompt and all around a great company. They're my go-to guys for all my HCAC needs. :) read more

Had another company cancel twice on us for an AC repair/problem. Waited a week, and got nothing. Found this company via yelp after calling 5 others that were too busy. Most folks laughed when I asked for same day. (Late July in AZ 117 degrees) These guys came out twice in the same day to figure out my condensation valve issue. Will use them and them only form this point on. I was desperate and price wasnt even a concern but these guys were priced very very fair, for sure. Super nice people, you can tell its a family run business. Not one issue from the initial phone call to the final visit. They called, texted and emailed to keep me on the loop as to when and who to expect visits from. Awesome!! All in the same day read more

Wow. Alan was absolutely terrific! Quickly diagnosed the AC problem and now my unit runs like a clock. Terrific service and a very fair price. My highest recommendation! I'd call him again in a heartbeat! read more

Great experience with Alan's Air. Called to schedule a routine maintenance on my A/C unit, which is 15+ years old, and Alan came out on time and was very honest and professional. One of the good guys. He educated me on various ways I could upkeep and maintain an efficient running A/C. Pricing was very fair and reasonable. I will definitely call them again the next time I need service completed. Thanks Alan. read more

We used Alan's Air when our A/C needed to be replaced and we couldn't be happier. When our rental house A/C had a problem in mid-summer, they were there to repair it the same day. The owner, Alan, is honest and very easy to work with. We won't call anyone else if we need a A/C company. read more

May be good - but must have more business than he can handle. Called and left a message that the heater in my Phoenix house had quit. Left phone number. No response. read more

Seriously, Alan was amazing. Fast and very reasonably priced!! This is a real story from today... I had gotten a quote from "AC by J" just two days ago. They charged me $135 just to come look at the unit. Then these jokers quoted me $7-8k to replace my AC. Seriously, that's $8,000 dollars. Alan's Air fixed it for $450. He honestly saved me $7,000. The guy is honest, fast, reliable, and just a real nice guy. I will always call him going forward!!!! read more

Alan was great! We had a problem getting our A/C to turn on as Spring came. I called him up and he swung by that day to take a peek. Friendly as all can be and very informative. Turns out it was a problem with our Thermostat. He is very reasonably priced and always willing to help find a way to make things the most affordable in any situation - while maintaining excellent quality and service. I Highly recommend Alan's Air for any of your conditioning needs. read more

I have a business in Scottsdale, and when my air went out I called Alans Air and he came right out. Did a excellent job fixing my old 1988 air conditioner. Fast service, reasonable priced and friendly service. He's the only air conditioning guy I will ever use from now on. Don't call these big chain air guys when you can have a locally owned guy do it better and cheaper. And very honest read more

STK. Being ninja, I live in shadows. Alan and his clan were professional, fast and quiet on the rooftop. All three are techniques I value. If ever you desire to be in cool shadows, let these ninja take care of you. Doomo arigatou Alan. read more

I called customer service to set an appointment for an estimate because i needed a new hvac system to replace the old worn out one. Bill arrived and was the one who installed the new system. He was very professional and he knew his stuff he was not a pressure sales person and i felt comfortable with his knowledge. The next day i got a reasonable estimate i was happy with. The installation went smooth and the system is blowing ice cold air. read more

I called to have my ac/heating checked on my condo that I'm purchasing. The seller or HOA couldn't be more helpful than Alan's Air! I just provided the address and was provided with details how it works. Very impressive! Highly recommend! read more

My air conditioner stopped blowing cold air, I called Another LARGE company to come out and take a look. The other company's technician told me that the motor is completely fried and I have no Freon. He said it will cost me thousands to get up and running and because it's an old unit, it wouldn't be worth it. I asked him if he put Freon in it, if it would run, and he said no because the motor isn't running, and I would need 9 pounds of Freon. He said my only option is to get a new unit, and his supervisor will come tomorrow to give me a quote.... I paid the "diagnostic fee" and he left. I then called ALAN's AIR, told them that I would like a quote for a new AC, when the tech Bill arrived he asked me what I was diagnosed with, I explained the motor and Freon issue. He said he saw Freon in the unit, and the fan is blowing so the motor is fine. He said "let me REALLY take a look". He found one of the wires was bad, and ONLY put a couple Pounds of Freon that it needed. After my AC was working like new... Alan's Air went above and beyond, I didn't even ask for a diagnosis or repair, only a quote for a whole new unit, they could have went the easy route but they were honest!!! The other "large chain" company blatantly lied to me, made up a complete false diagnosis, and insisted my only option was buying a brand new unit. Alan's Air saved me thousands, repaired my current unit, and had integrity! I would recommend them!! read more

My actual rating is a 4.5 out of 5 stars....but they didn't give me an option for that. With the recent cold spell (12/31 to 1/2), we had been running out heat quite a bit. Unfortunately, my heater started to act up on New Year's day. On Jan 2nd, it no longer produced any heat. I called two other places first because they were in Fountain Hills and I thought they might be able to come over sooner. No such luck. Then, I called Alan's air. I was fortunate to catch Alan while he was near my home. He was over within 45 minutes of my phone call. From my view, this was EXCELLENT response time and much appreciated! Within 1 minute, he was able to show me the problem which was related to wiring connected to the Thermostat. Within 10 minutes, he was able to tighten up the wires and get the heat flowing once again! I felt he was friendly, honest, and informative about the issue. He showed me exactly what the problem was and how my unit was occasionally shorting out. Well done! Service earned 5 stars in my mind. The only deduction I could make was 1/2 star for the visit charge of $90. The charge was in line with other companies so I feel it wasn't unreasonable amount. For me, this was par for the course in the repair industry with charges for a site visit. I feel like maybe he could have given me a little break on the $90 because literally, it was less than 15 minutes worth of work. But again, I can't fault him for charging full price when all his competitors would do the same. read more