This company really saved the day. My a/c went out and the first thing I did was contact my home warranty. The system was running but not blowing cold air. Then my home warranty sent out a company 3 days after my air went out only to tell me that it was going to take another 3-5 to fix the problem, so I had to take another route. On top of that they told me they had to complete a 300 dollar maintence charge in order to fix the problem (which was not true). I contacted Alan's air and they responded immediately and were able to give me a quote for what the home warranty tech told me it would be. Gave them the model and serial number of the unit and gave me a quote through Yelp. Since it was over 100 degrees each day and 95 degrees in the home this had to be fixed immediately. Alan's air was able to come out the next day and complete the job. They were very nice, efficient and fairly priced and were at my house the next day. Problem fixed in a couple of hours! I will defiantly use them again for any HVAC problems I have. Thank you! read more

Excellent service. My unit went out over the evening, and by the next afternoon the techs were able to get it up and running again. Very happy with the quick appointment and efficient service. read more

I called at 2:15 to get my air conditioner repair that was blowing hot air by 4 PM. I had it with cool air I can't give enough to these people for what they did. Thank you. read more

Alan's air is legit. They came out to help my father in his time of need. We had 2 other companies came out prior to Alan's Air and offer a bid. They were way above what my father on a fixed income could afford. Alan's air came out and quoted us multiple options for us. Their pricing was beyond fair. They also rushed the order and installed it super quick due him being elderly, which was impressive (they run a small crew). Bill, Alan, and marcel (Scheduling) definitely rock. We would definitely recommend. read more

After an inspection from another company told us we needed a new blower motor for our AC, we got quotes from many providers in the area. Alan's Air gave us the best quote so we knew right away they weren't up-charging. Even better, when they came out to install the new blower motor they discovered that we didn't actually need one at all, and did a simpler, much cheaper repair for us. They were friendly, honest, and did not try to up sell us- even when we were the ones requesting a new motor because of what the other company had told us. It's hard to find customer service like this nowadays. We will be sure to use them for all of our HVAC needs in the future. read more

So we just got back from vacation on Friday and then Saturday afternoon one of our AC units started making a pretty loud sound from it. i checked the air and it was still blowing cold air. 30 minutes later there was no sound coming from the AC unit but it was still blowing air, just not cold anymore. i went on Yelp and reached out to a bunch of different AC companies but Alan's air answered my call immediately and said they could come over Sunday morning. On top of that they were by far the cheapest company to come out on a Sunday. The next day came around and Alan himself called me letting me know they were running a bit late but would be over as soon as they finished another job. An hour later Alan showed up and was super friendly. They heard what we said was going on and hopped up on the roof and diagnosed it pretty fast as a we needed a new starter kit and dual capacitor. He could've easily told us we needed a new compressor or more but was super honest. Him and his partner finished the job by checking our other unit as well and added freon to both. Alan said everything else looked fine with the units and we were all set. great experience and we will use Alan for all of our AC needs in the future. Thank you Alan! read more

Based on the other reviews here I scheduled Alan's Air to inspect and service my A/C system (maintenance check up) and repair the damaged fins. I spoke with Alan -- he seems like a great guy who knows his stuff and I was very much looking forward to him doing the work. Alan referred me to the office manager Marcel to schedule the appointment. I was scheduled for last Tuesday. Marcel called me the day before to tell me they had to reschedule due to a truck issue. I said "no problem" and we rescheduled for that Friday. I called to confirm the appointment the day before and Marcel told me "oh, I was going to call you to cancel." Marcel said they received some last minute A/C breakdown calls that (according to them) take priority over maintenance and repair calls, even though it wasn't that hot out during those days. That policy would have been good to know in advance so I could have avoided losing a week of time. I asked if they could come over on Saturday -- Marcel said they were booked up. I asked when they could reschedule and was told he had no idea. He told me that if they received break-down calls any appointment I had would get cancelled and pushed back....not a great option to leave me hanging indefinitely. I asked Marcel to let me know by the end of the day (Friday) when they could reschedule my appointment as I needed my A/C serviced/repaired and couldn't / wouldn't wait indefinitely having already waited patiently for a week. Marcel never called back....so much for customer service! read more

Alan showed up wearing a mask and on time! We have had issues with our air conditioning off and on for 5 years now and havent had anyone out that I felt confident was giving me sound advise. I searched Yelp and found Alan's Air. I am happy to say that I finally feel like I have found a company that knows what they are doing, can do the work that needs to be done and offer great pricing! Would recommend giving them a call if you have HVAC problems. read more

We highly recommend Alan's Air! Their response time was great...they followed through and showed up when they estimated. Their customer service is on point. We ended up changing our plan at the last minute (and went with an authorized dealer so we could save $ and be under warranty, ) and they were understanding and so kind. They gave us a portable AC unit in the mean time (until our appt) and we will highly recommend them to everyone that asks! read more

Great service. Showed up on time and in a timely manner. Fixed my ac a few months ago and so far so good. Price was also reasonable. Glad I finally found a good company I can rely on. read more

In a world of HVAC companies that just want to sell you a new units Alan's air is the outlier. He has fixed three of my units which other companies just wanted to sell me a new unit. One unit I was told was leaking and it would be so expensive to find the leak and then if it leaked out again... Alan came out and put a starter kit on it (it was full of freon!) and now it's working perfectly. read more

I am SO GLAD to have found Alan's Air to come out and service my rooftop Trane AC unit! Last week I had called another company (Day and Night) to come do a check on my unit, since I had just moved into my house and wanted to make sure there were no major issues before the summer heat really set in. They said the unit is working well, but was very dirty and needed to be cleaned soon to keep it from breaking and running at peak efficiency. The red flag came when they quoted a price - $800 to clean the blower fan and coils! Since that seemed very high I declined and called around to a few other companies. Fortunately Alan's Air was one of these companies and quote me $250 to clean the indoor coil and blower fan (even I knew that the compressor coil was on the outside of the unit and easy to clean myself). Bill came out the next day, took a look at both parts of the unit, and found that the indoor coil was "a little dirty but nothing major" and the blower fan was "nearly spotless." He cleaned the indoor coil, telling me that its actually very easy to do this unlike what Day and Night said, and since the blower fan was already clean and didn't need to be cleaned only charged me half of the original quote too! This is a perfect contrast of the best and worst in HVAC contractors. I'm absolutely going to use Alan's Air for any maintenance or repairs of my system as long as I live in the area. I'd recommend everyone else do the same! read more

I'm very happy with the service. They responded quickly and were friendly. The service lasted less than 20 minutes and they were all smiles and very educational. My AC stopped working and the house was 90 degrees. They came out and in less than 20 minutes it's up and running again for way less than I was expecting. Happy to recommend to anyone. read more

Thank goodness Alan's Air is open on weekends! Woke up on a Saturday morning at 4 am to the sound of drops of water coming from my a/c filter vent. Shut down the thermostat and found what turned out to be about 10 gals of water in my HVAC ductwork directly over our living room. While I wet-vac'd the water from the ductwork, Alan's Air sent Bill out within a few hours; before my house even heated up 10 degrees from the morning. Bill immediately found the problem: a clogged drain on the unit and fixed it. He was here and gone in about 15 minutes. The cost was even less than I was quoted on the phone! We're going to need to replace our A/C unit in the next year or so, and Alan's Air will be our first call for an estimate. read more

Alan was able to make it out to my place the same day I called. He was knowledgeable and honest about the issues my unit was facing. I'd recommend them in an instant. read more

Alan came to the rescue! He showed up on time and was on the roof for 20 minutes and my 20 year old unit is running like new. The price was way less than I thought it was going to be. I will use Alan's Air every time. read more

Can't say enough about Alan's Air. I called them from out of state because my elderly mother, who lives alone in Scottsdale, was experiencing problems with her air conditioner when the temperatures were well above 100 degrees. They sent someone out right away, identified the problem and gave her an estimate that was thousands of dollars below an earlier estimate she had received from another company. Outstanding customer service. Highly recommend them. read more

Fast , honest and reasonable.These guys are the best. I have a home warranty which was impossible to use. For the same price as their service fee Alan's repairs it. read more

ALWAYS get 3 opinions! I was referred to Alan by Johnny's Air, another local guy who does repair and had great reviews. We recently bought a new condo and was told by two repair companies that the entire unit (wasnt blowing warm air) needed to be completely replaced for over $7000, or they could repair it for several thousand. Alan came out to check it out, and was super impressed by the rare and unique system. He said that although he had only seen a few of them like this, he thought he could fix it. Sure enough, he could and the price tag was substantially less than any other quotes - which were just lazy in my opinion! We are now a customer for good. Thanks Alan! read more

One of the worst experiences I have ever had so I had to write a review. For a solid week in late June I did not have air because of their poor communication and them not caring. The red flags showed up early when they were suppose to show up at 9am but didn't show up until 4pm. At that point it was too hot to fix the problem so I had to deal with a 90+ house and oh yeah they charged a service fee. They showed up two days later to fix a fuse that popped less than 24 hours later and guess what charged a service fee. Showed up two days later to tell me they will not return and guess what charged another service fee. Called another company that showed up the next morning that fixed the problem a fuse and one bad wire. What a disappointment Alan's air was. Wasted so much time waiting around for them and charged me so much money to do barely anything. read more

After looking around for a reliable company to replace my AC unit...and getting several estimates from multiple companies, I decided to go with Alan's Air. I can tell you they are top notch !!! They gave me a good price on a good unit ( American Standard) They were professional , reliable, courteous and easy to work with and schedule the install. I couldn't be happier with the results ! Thank You, Alan's Air ! read more

I've had a fantastic experience with these guys. They're extremely responsive, friendly, and efficient. Each time I've had a problem with my A/C, they've responded within an hour (even when contacted in the evening) and been at my house within 18 hours. They haven't tried to nickel and dime me or sell me on an expensive solution I didn't actually need; their focus was solely on helping me fix my A/C problem. Highly recommend! read more

Called Alan a couple weeks ago after buying and moving into a new house because there was no air blowing through the vent in the master bathroom. He asked if I could meet him the next morning at 8am, I drove over to meet him and he was there right on time! He checked out the problem and called me to say the duct was crushed and just needed a small new piece of duct. He tried to find the exact type of duct but they don't sell it anymore so he ran a new duct line and did all this for about $100, I was expecting much worse. He is honest, well priced, and a great guy to work with. I just called him back this afternoon and he was here within a couple of hours when I asked if/how we could get any more air to the bathroom so he came and adjusted all our vents so that all rooms are getting equal air and it is now working great! He gave us a few other possible suggestions on how we could improve air flow easily and went out of his way to make us a happy customer, this is 5+ stars in my book, especially for a contractor, he is great! read more

We had Alan's Air come out to give us an estimate on a new AC unit and they were quick and answered my questions. We ended up going with another company but were pleased with the response and speed of service from Alan's. Thanks guys! read more

My AC unit quit late Saturday night. I began making calls first thing Sunday morning. The first place I called said they could not take on any new customers due to the high volume of service calls. I then called Alan's Air and was told a technician could be here after 11:00am. He showed up at 10:00am. He checked out the unit, which was 21 years old, and I determined that it would be a waste of money to pursue repairs and we decided on a new unit. Due to how hot July has been they were booked up for installations, but they had a cancellation on Wednesday, and they squeezed me in. By Wednesday afternoon my house was cool again. I was very impressed by the technician that met with me on Sunday morning. He explained where we stood and what the options forward were. Marcel, in the office, was great at keeping me informed on the progress of the different steps needed to get the new unit in place. The installation team did a great job. I was very impressed with Alan's Air and would recommend them to anyone who needed AC service or replacement. read more

I had condensation line pouring water into the dining room. Called Alan's Air and he was able to come over within 1.5 h and fix it beautifully in a matter in 15 min. Not only that - he explained what I can do in the future to prevent this from happening again. I HIGHLY recommend calling Alan if you have AC issue, I will definitely use his service if I have any other type of problems with my air conditioning. Thank You! read more

Alan was great! Our AC went out and he was here the next day. He diagnosed that it was a broken fan motor and then worked with the manufacturer to get the part covered under the 10 year warranty. He communicated with us the whole time and the entire experience was great! Highly recommended! read more

Alan's Air guys were great. They got the job done at a reasonable cost. Good communication via text. I would recommend them.

Arrived on time, completed the job and gave me some great tips on how to keep my AC unit running efficiency throughout the summer. Reasonably priced. Highly recommended. read more

What a fantastic company! I discovered one of my units not working on a Sunday. I read several yelp reviews of AC companies, I chose Alan's Air to contact. Alan promptly answered the phone and had one of his tech's, Phil, call me. Phil was at my home quickly. He was very friendly and informative. He replaced my AC motor in less than an hour! I felt that the price was very fair, and honest. Phil was great! I would definitely recommend Alan's Air! read more

This is the ONLY company I will use for HVAC issuse. They are prompt, affordable, and trustworthy.

Ok, this place is AWESOME! I called them for a 2nd opinion because the other company I called said that we needed a new unity. Bill came over right away and fixed the problem right away. The motor was bad and found out that the other company had lied to me about what needs repair! I'm so thankful for them! They are honest and I would highly recommend them! read more

I reached out to Alan's through yelp for my commercial space. They worked with me on a date to come out and service my office units. We scheduled this by email and I gave them the point of contact to call for the person they would be meeting at our office. Today was our appointment between 9:30am and 2:30pm. No one showed up. I called at 3:30 and the first person told me that they came to my office and no one was there so they called and when they couldn't reach anyone they rescheduled the appointment for the following day. When I told them that it was insane to reschedule an appointment without checking with the customer they told me that they were in a meeting and would have someone call me back later. Someone else called me back and then told me that no one actually showed up to my office. They called first and when they couldn't reach anyone so they cancelled the visit. The visit that had been scheduled and confirmed by email and confirmed again over the phone last week. No one attempted to reach me by phone or email. They just decided not to show up wasting an entire day for us. Very disappointed. read more

Absolute life savers! Our AC unit died right before the 4th of July. We tried calling around a couple places and Alan's Air was the only one who responded. They got us a quote super fast and the price was very fair. Because the wearhouse that had the unit wasn't open they couldn't do the install for a few days, so they came and dropped off a portable AC unit to get us through the weekend. We wouldn't have made it through the weekend without it! They just finished up an install that took a fraction of the time we expected and our new unit is pumping out blessedly cool air. We can't recommend Alan's Air enough. From top to bottom everything was fantastic! read more

Alan was prompt and courteous, and reasonably priced. We will definitely use him again.

I was referred to Alan by Johnny's Air, another local guy who does repair and had great reviews. Alans air fixed my ac problem with honestly and professionalism. I will use them again. Its not easy to find honest service providers you can trust. My first estimate from another company was $1700.00 but Bob came to the house and fixed my ac for $320.00. Thanks for being honest. read more

Bill came out to my home today to install new Nest thermostats. He was extremely knowledgeable and completed the work quickly. Very impressed and I would highly recommend them! read more

Had my annual AC tune up few weeks ago, that company said it was low on coolant and there must be a leak somewhere. Their estimate was extremely expensive, so I looked for a reputable company for the service call. Found Alan's Air and setup an appt. Alan checked the system, found it was not low on coolant, meaning there's no leak at all. I'm so grateful for their honesty!! I will definitely call them in the future for my AC tune ups! read more

My compressor exploded Sunday afternoon. Bill was at my house 8:30am Monday. New compressor UP & RUNNING before 12:30. AMAZING!!!!

After a power hit last week Sunday our A/C would not come back on after repeatedly trying, the A/C system is just 3 years old. Found Alan's Air on Yelp. Two techs, Alan & Drew showed up within promised time. They were both friendly and professional. While Drew was on the roof checking the unit Alan turned the air on... it started working. They went ahead and inspected the system, got into the attic and made sure there was nothing obviously wrong. I worried because of the nightmare experience we had with Parker & Sons 3 years earlier not to mention the expense. Alan made himself available in case the air stopped working again. My husband determined from their conversations that Alan was very knowledgeable and experienced. Alan's Air is now on my contacts list of my phone. read more