Great store. They do have great weekly specials sometimes That's the only time I come . Haha But overall it's a great market Workers are really nice and helpful Never had a issue here. It's not to far from the 60 freeway. read more

I usually prefer Stater Bros, but I live across the street from here and come for last minute emergency items. Prices are always high and the cashiers take forever. read more

Looking for pizza dough was a challenge but a nice young man showed me exactly where to find it. As I went to get yogurt, the vendor was parked right in front of the kind I wanted. I had to reach around his pallet and say " excuse me", as he was on his phone the whole time and never moved or apologized for being in the way. Then coming up to the checkout I went to the express lane, which it was not. Paul, the cashier had no where to go and and was just moving along at a very slow pace, not eager to do anything in an expedited manner. The morale is so low at this store. All but a few have given into the lethargy. At the end of my checkout I needed change . The manager was busy with another customer so we had to wait 10 mins . just as the customer left I went over to the manager and said " can you get my change, I ve been waiting 10 mins. The manager then came over to give change back to the cashier and then to me. No eye contact, no thank you for waiting...nothing at all. It's hard to shop here. high prices and unfriendly workers. read more

I ordered a cake from here for my daughters birthday. It's so beautiful and I only payed 22$ for it. Not only was it gorgeous but it was also delicious. My daughter was beyond happy. The young girl at the bakery was really nice. Unicorn cake on point read more

Albertsons - Grocery Near Me - Chino, California

Every week my sister and I go to the cemetery to bring flowers for our mother (X 3 years). Albertsons has a weekly flyer that advertises $5.00 Fridays and usually sell a beautiful $5 bouquet. We only go when this item is in the flyer (which is OFTEN). BUT!!!! 8 times out of 10, the flowers are not available!! What is most irksome is that the personnel look at me with a blank stare and never seem to know about this ad, give some lame excuse as to why they don't have the item or just shrug their shoulders. This happens at BOTH of the Albertson's store that I frequent = Chino Hills, CA on Peyton and Chino on Central Ave. It has gotten to the point that I don't even want to shop at Albertsons anymore. I assure you, this has happened more than 10 times!!!! Today they said it was the "weather" but honestly this happens all year long and both stores are located in sunny southern California! HELP!!! read more

The cashier Vanessa was so rude and unprofessional!! She didn't even greet or say thank you !! She talks with rudeness and bad tone and attitude!!! You guys need to teach her the customer service and good attitude with customer!! I hater this place I don't recommend it at all read more

Went and bought groceries on 3/1/17 .. was about to make dinner tonight when I noticed the bag of tortellini i bought had an expiration date of 8/21/16. So now I wont be making any dinner since its the only thing I have left before I go shopping again. The cashiers were very nice when i was there but having expired things this far back is not good at all! Glad I noticed before I started making it! read more

Albertsons - 7 months expired - Grocery Near Me - Chino, California

Very bad customer service. I had left my items on the counter, told the woman on the register I will be right back, I only took about 2 seconds, she took my items off to the side and went on to the next customer, did not say I am sorry or anything, she was very rude too. Register 1. Bad customer service. read more

This review is for their online system which you can order food trays from and the store manager who was working that day Mike...IT SUCKS!!! And Mike is a TERRIBLE MANAGER!!! I placed an online order Thursday morning for a 6ft deli sandwich and 50 pieces of chicken. I needed this order for Saturday afternoon. I received an email confirmation stating they received my order and that it would be ready for pick-up at 2:30pm. I arrive to the store a little after 3pm to pick-up the order. The deli dept stated they did not receive my order. I asked to speak to a manager and Mike spoke with me. At first he apologized for the situation and said he would take care of it. To give them about 45 minutes to work on the order. I returned AN HOUR LATER. Went back to the deli dept. 1 employee told me "I thought you cancelled your order". The other employee told me "the manager did not tell me how many sandwiches to make". I needed 32 sandwiches. She had only made half. So no sandwiches were ready and no chicken. I again spoke with another manager, explained to her the situation and expressed my disappointment and frustrations. She said that she would speak with Mike. Mike NEVER came to speak with me. Never came to fix the situation. Did not take care of the matter!!! I was so frustrated and upset I said just give me what ever pieces of chicken you have cooked and the sandwiches that are already made. As I was making my way to the register to pay for the food, the 2nd manager that spoke with me took care of the situation. She was very helpful and patient with my frustrations. Mike needs to go!!! He does not know what he is doing... read more

Very large market they have a lot of things here. This story is always empty so I'm always in and out pretty quick. Be back soon! read more

This is my local neighborhood market. Very clean. They make bear claws each day that are beyond delicious! Prices are a little high, compared to the local Stater Bros, but you can get some good deals there with your Albertsons card. Workers are really nice here. They also, have self checkout kiosks. read more

This is my go to Albertsons. The employees are friendly and attentive. I've read the reviews for the meat department... I wouldn't know, since I don't buy my meat from here. My daughter loves the Potato wedges so we're always in that area. But seems like the lady's don't like one another or always making someone work harder. I'm always in and out when I check out. Cashiers are always courteous. It is a pricey but hey, that's life:) read more

I was just in this store today. I was so disappointed with the level of customer service. I can expect it at Walmart but not Albertsons or so I thought. The produce department had old grapes on sale. No plastic bags for the produce. The bags they had I couldn't reach. The produce guy offered to lift me up to reach them. Not funny! I went thru the cashier young girl she had a vest on, I think she also gets shopping carts. She never said hello , how are you, good afternoon, just do you have bags? What has happened to customer service???? My goddess Albertsons training your employee's better than this. I expect this at Walmart not Albertsons. read more

I specifically called and asked if they had any variety of organic fruit he said yea we have plenty I specifically ask for bananas grapes and apples he proclaims yes we have all that plus a variety of apples, and again I ask very surprised ORGANIC?!?!?! I'm on my way! I arrive to see crap for organic bananas and the pretty poison ones in a high variety, anything else was non existent. So I ask the friendly man at the register and he says whatever is out there and I ask what about the grapes and apples he explained the only organic fruit they have is next to their mutated counterpart... it's one thing to not carry real fruit hut it's another to falsely advice me and waste a trip with 3 kids I might add.. you should be ashamed read more

Albertsons - The only organic produce in the house or so I see. So shameful. - Grocery Near Me - Chino, California

Check the dates on anything you buy here. They do a very bad job of removing old expired products. They still leave them on the shelves days after they expire. Today, they had a deal on hilshire farm lunchmeat. I check my dates and pulled 20 off the rack that expired yesterday. They weren't even on mark down. Last time I came the Tillamook cheese was on sale but all they had was cheese that expired 5 days before. read more

I was at Albertsons in chino hills ca near central ave i was near the floral dept looking at flowers....a chunky older Latina kept looking at me like i was trying to steal them...mind you a security guardcwas right next to me....i felt harrassed...i did not buy ant thing....i felt the employee was tacky and should go to some form of training. read more

Great service from the meat department. I am always going by to catch the sales on chicken, steak, and other meats since I live close. Pretty quick to get in and out for a busy person. Lines are pretty short. read more

Store is clean and presentable. staff is very kind. prices can be a little high at times but the app discounts make up for that. read more

Albertsons - Grocery Near Me - Chino, California

So I bought this piece of fish from Albertsons on Central, and made some chowder. Wellllll...it didn't go as planned. First, my son called down from upstairs "What stinks???!!" Then my husband walks in from work and says "Man what IS THAT??? I was looking all over the garage to see what died." He was dead serious! When my daughter came home from work she was gagging. Needless to say, I tossed the soup and my house still WREAKS TO HIGH HEAVEN. I even tried smudging it with sage, and the Indian gods couldn't help. I have all the windows open now and boiling cinnamon. Bottom line...I will never buy fish from them again. I have never liked the changes they made to their meat and especially fish counter...no crushed ice under the fish...it just looks sad and kinda dry on the edges. The store has a rotted odor sometimes when I walk inside too...seriously they have gone down hill. Think I'll stick to 99Ranch from now on. read more

Horrible service at this bakery, staff very unhappy, not polite, they all seemed so bothered......I ordered a "patriotic" cake and No stars nor flag was added. read more

Came in to grab some simple things for a fried chicken dinner and come to find out this grocery store DOES NOT carry chicken wings. Maybe the owners of the store believe chickens don't have wings, only legs which would explain the abundance of drumsticks. -__- Long story short, don't come here for chicken wings.. Haha read more

If you are looking for service in the bakery department try another grocery bakery. Rang the bell for service and crickets. Asked the two deli ladies for help. Was greeted with a " what's up". Asked for help in bakery she told me ring the bell and continue talking poorly about customers she helped during the day. I noticed the manger joining the negative conversation and leaning on the counter. Decided to take by 1,000.00 order elsewhere. Thanks for nothing. read more

Please don't go to this grocery store I was waiting in line at the deli for 30 mins and then an employee comes and cuts in line and the perosn at the deli gave her perfrence when I was there first waiting. I y des we are in a pandemic but where are the manners in this store and the person at the deli procced to yell at me read more

For the service deli, one lady is there ALL THE TIME and is ALWAYS unhelpful! Came to get chicken tenders and fries she had some of both cooking and said I couldn't get either because she had orders going out. This is understandable so I said when will the NEXT batch be made and she said no you can't have any because I have one order pending. I said so that's the last batch your making for the day and she said yes..... I'm typing this and still in the store it's only 3:11 and your done cooking on a Sunday? That doesn't make sense?! Horrible customer service! read more

Bad customer service i greated the check out lady venetia i believe ignored me.. i thanked the bag boy looked the other way how rude.. its bad enough that there prices are freakin high ill stick to stater brothers hell with this place... read more

Please read. Albertsons has a app that barely works right. You have to shop at home then shop at the store, then be overcharged. Then ask an employee and then have them treat you like an idiot. Then ask for a manager and wait at least a half hour. Still never showed. Long lines, less product, empty shelves. Used to be a wonderful store. Asking for people to post so store can be fixed cannot shop at my local store truly amazing. Stater Bros you can pick stuff off the shelf and purchase without a computer. Amazing. Here I come stater Bros. At least the don't treat you like an idiot if you have a question. This is not a joke or written from anger. This is just frustrating and I can't take it anymore. Only reason they have a star is it won't let me post without giving them one. Otherwise no star. read more

A nice store and location. Good selection most of the time and they were really busy today on NYE. Well stocked with Champagne for the new year along with various munchies we picked up for the evening and tomorrow. Will be back read more

store is a bit pricey compared to others but if you use their just4u app you can find great deals and savings. I love that they are coupon friendly unlike other stores which give you a hard time. store is always clean and in stock of the things im looking for, if not they always gladly give me a rain check. as far as customer service, they are very friendly always very helpful. cashier Eddie is by far my favorite, always greets you with a welcoming smile and is very friendly. these are the types of cashiers I love! they make you feel welcomed and like family to the store. they remember you and make small talk! thank you eddie for the great customer service you have always provided me and my family also another lady who I believe is a manager, shoulder length hair , blonde/brown.. I didn't get her name but she's very friendly and welcoming, always had answered all my questions I had! the store manager, don't know his name but older tall slim man, he's not so friendly. would expect more from him. a simple hello would do... only reason I gave it 4 out of 5 stars anyways thank you chino Albertson for the great customer service read more

I love shopping at Albertsons on central. They have such friendly cashiers, in fact all the employees are very friendly. I would like to give a very special thank you to Bryce. I came in to shop around 1230. I did a little shopping but my main reason was to get avocados on just for you. After my shopping i went in line and since there wasn't anyone behind me (I don't like to hold up the line) I asked the cashier who was Bryce why I couldn't find the 7 avocados for 1.96 on just for you. I showed him my phone and he didn't see them either. What he did was is he went to grab a bag of the avocados brought them back to the check out, he scanned the bag and sure enough I got my avocados for the1.96. Bryce went above and beyond in helping me. One thing since the app was updated it is harder to use For me it is not user friendly like it was before the updated version. THANK YOU BRYCE FOR YOUR HELP and for going out of your way in helping me read more

Yes, the store is clean and well stocked; yes, the employees are friendly and helpful. Today I want to tell you about the bakery; specifically BETTY who is a MAGICIAN with cake decorations. This is my third birthday cake from this store. I now just tell the hubby to buy a "BETTY-CAKE" for me every year and on the order form I simply choose the type and flavor and the color scheme of the cake. Then I write, "just turn BETTY loose and let her work her magic!" I am always so blessed by the love and care BETTY puts into each and every detail. I will let my pictures show what my inadequate words cannot express. God bless you, Betty and your exquisite "BETTY-CAKES"! WHERE MAY I POST THE BEAUTIFUL PICTURES?? read more

I was waiting at the bakery to purchase a cake for 20 minutes before I was even acknowledged. I understood she was on a call with a potential client. I headed to the deli to ask if I can get some assistance, all I needed was for them to box my cake. I was told I couldn't be helped because that was a different department. So I came back, the bakery person was no longer on the phone but writing things down, I asked if she could help me and she rudely interrupted me, saying "I have to get this done first!" I skied to speak to a manager who took about 5 minutes, meanwhile another customer came over and was assisted by the same lady. Great service. Lol read more

If "yelp" allow me to rate this market no star I would definitely go for it. The supermarket is great, I agree. But the attitude and services from the cashier and manager make me disgusted of a human being. I just don't understand why people judge so much. The cashier give me such a bad energy because I pay my food with a food stamp card. Nobody would want to take advantage of that. I think her name is Loran or Loren I don't remember much. But PLEASE, TREAT PEOPLE EQUALLY. Smile a little more, seriously. Because my teacher once said it's easier to be nicer. Help the world better man! read more

Understaffed and long lines this place is rediculous avoid this place as they have no cashiers or customer service. I mean cmon people it's Sunday and football season best go to stayer brothers read more

I went to Albertson's tonight and Sylvia helped me. She had such a positive attitude and was so kind. This is her second job as she mentioned while we chatted about our workday. I really appreciate excellent customer service :) The register I hopped on had a closed sign but, the light was on and I didn't see the sign on it. I started to set my stuff down but then, the woman working the register next to me told me that the register was closed. I began to remove my things to go to the next register, but, as the workers near by discussed and asked who left and why the light was on, she came over with a smile and said, "I could help you" she turned the register light off after me. I appreciate her kindness and positive attitude regardless of, if people were correcting her about her light being on! Just the fact she was so kind no matter what made me leave this review and I don't leave many! This Albertsons has some kind workers who are always willing to help. read more

I came in late one night and asked Tommy, who was in produce, for help outside of that department. Without hesitation he walked me straight to the correct aisle and even got two others to help out when we could not find what I was looking after. That quick response and willingness to help until I found what I was looking for really stood out. read more

I shop at Albertsons often, however, they have no problem taking your money and bagging your groceries but it's like pulling teeth to get someone to help you to your car with your groceries :( read more

I hate coming here. The cashiers are rude, they don't acknowledge you even as you are standing right in front of them, no eye contact, no "hello, how are you?", nothing. Customer service isn't a priority with these people, hence why I have zero sympathy when they strike. I only come here when I absolutely have no choice/ or need something last minute. I also use the self-check out, the tall bald man that mans the area guards it like Fort Knox, he stood near us and eye balled us the whole time. Only pleasant experience I've ever had is with a cashier that's a Ducks fan, she's always got a smile on her face, (but I rarely run into her) maybe she can teach a class on customer service, get the whole team on board. Manners and common courtesy are a dying breed, especially here. read more

Every time I go in everyone seems like they don't want to be there! Try to smile at the cashier she was just so serious dam were is the customer service? The only one who very friendly was the girl in the bakery department she gets five stars the meat department I walked up just to be ignored shame!!! I'm just going to stick with Stater brothers!!! read more

I am happy to say that Eddie A is an exceptional customer service. I am always looking forward to seeing him with always a big smile on his face and a big "Hello" every time I have the opportunity to come to the store. He always asked me if I found everything I need, and when I don't find the item then offers a raincheck. Although I only give 4 stars not because of Eddie but of the attitude of the manager, I wish that they can interact with the customers, and he be one who asks if I found everything I needed. I can't provide a name of the manager because he doesn't introduce himself. All I know is that he is a tall slim guy. Overall, I will always go to the store, because of the specials. read more

Dottie, our cashier was HORRIBLE and incompetent. No greeting when it was my turn to be helped. She told us we had to download the stores app in order to get the seafood deals, which was not the case at all! After telling us this, she was very dismissive when we told her that I had downloaded the app and were ready to checkout. She wouldn't even help us and told us to go to another cashier for help because she couldn't do it! Furious is an understatement, thankfully Beto was kind enough to do his job and help us! read more