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    All My Sons Moving & Storage

    2.2 (331 reviews)
    Closed 7:00 am - 8:30 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    We contacted All My Sons movers to move our items that were in a storage unit to our house. Their final price was more than we expected. In all fairness though, they were professional in loading and handling our items. I would recommend their service to anyone.

    desk scratched

    DO NOT USE THIS COMPANY IF YOU VALUE SAFETY, PUNCTUALITY, OR ANYTHING YOU OWN All My Sons/New City Moving is trying to buy off the bad reviews. The supposed customer satisfaction manager, Crystal Rhodes, could not be less helpful if she tried. Do not delete your bad reviews and do not use this DANGEROUS moving company! There are infinite accounts to be created and spread information on any platform available. Crystal, I will not stop until this company is disbanded and the entire staff is brought to justice by any means necessary. It's a short trip from DFW to the Carrollton office. If you (foolishly) decide to go with All My Sons/New City Moving, prepare to pay $2k (yes, two thousand) for a one bedroom move. It'll take nearly seven hours (not including the hour late arrival for the first move of the day) to go from one bedroom to another less than a mile away. Take photos of everything you own prior to their careless manhandling and document every inch of the home you're leaving and the one you're moving in. They might also "lose" petty things, like they stole laundry pods from me. Great job, Freddie. Everything I own that was moved by these clowns was broken, much of it irreparably. The building I live in has huge chunks of plaster and paint taken out of the walls from these movers. The crew was drunk, slow, and left trash everywhere. They damaged a portion of the 100+ year old flooring that had to be removed. I provided evidence weeks in advance that the floor would need protection. One of the crew left his tablet unattended and I was able to see what he left on the screen. On it was a list of everything I owned to be moved by the movers (provided by me weeks in advance) - no surprise items. They had prepared and supplied a three man crew then showed up claiming they needed five men. They then waited around to show up with two day laborers who were clearly not affiliated with the company. I cannot express how frustratingly slow all five of these movers worked, padding for time and getting more of an hourly rate. You're paying to have them scroll TikTok and hide in the truck. The last (and probably most horrifying) element of the day was the workers' attitudes. The leader, Freddie, was incredibly hostile and aggressive and yelled/cursed at me. If you are a woman considering these movers, think about what it would be like to be alone with them and have them know where you live. These are dangerous men in many ways. I have not felt safe since the moving incident more than one month ago.

    Sexual Assault, No Apology, No Accountability - Austin South One of All My Sons' movers sexually assaulted my wife during our move -- non-consensual physical contact while she was alone in a room. We filed a police report the same day. Austin Police investigated, and the case is now filed in Austin Municipal Court as a Class C misdemeanor. The company acknowledged this in writing but never once called, emailed, or reached out to apologize. Zero contact. They also damaged our property. When I filed a claim, they sent a settlement agreement with a gag clause that would have prevented us from speaking publicly. I refused to sign unless they removed it. They refused. I've attached emails showing their written acknowledgment of the sexual assault report, my request to narrow the gag clause, their refusal, and their complete lack of follow-up after a police investigator visited their office. No apology. No accountability. No resolution. Just a company that protects itself, employs movers with dangerous behavior, and still expects the victims to pay thousands for the privilege.

    Sandra T.

    My friend hired this company to move her because she has a leg injury and could not move herself. Plus, she wanted big strong movers to not have to have friends and family take of work. She spoke to Gerardo at this business and was told that for the quoted price they would set the furniture up. They were supposed to arrive at 11 AM and did not arrive until after 4 PM. They did not have to pack anything because my children and I had gone over and done the packing for our friend. They charged her for packing supplies anyway and doubled the price of the total move. When they arrived at the new apartment, they put everything in the living room and did not set up any furniture. The individuals who showed up to do the move, appeared in experienced. I do not recommend this company.

    Wild, they offered me 800 then 1050, for a refrigerator that cost this much today. Even after paying for extra insurance... Horrible.

    I want to begin by stating that I am not the type to cause a fuss with businesses. As a US Army veteran, I understand that things don't always go according to plan, and I try to be reasonable and patient. However, after what I've experienced with this company, my patience is completely exhausted, and I feel completely insulted by the way I've been treated. I booked a move for December 24th, 2024, Christmas Eve, which I initially thought was fine if the move could be completed. Little did I know, this would turn into a nightmare. One of your workers even mentioned they were going to cancel the move and reschedule--perhaps they should've done that instead of proceeding with this disaster. To summarize, the movers managed to destroy my Samsung Bespoke refrigerator. Now, I'm sure accidents happen, but what I don't understand is how your company, which boasts 25 years of experience, failed to secure the refrigerator before loading it up. The level of care was absolutely lacking (see the included video). To make matters worse, I feel like your company is doing next to nothing to resolve this situation, and my once perfectly functioning refrigerator is now broken. I feel like this company has completely dropped the ball when it comes to doing their due diligence in replacing the fridge. I strongly recommend that anyone considering this company do so at their own risk. You might have a better chance at moving without issues, but in my case, it has been an absolute mess. The movers clearly lacked proper training, and it shows in the damage to both my property and my home. I paid over $900 for the service, and they didn't even complete the move. For that money, I expected a full and careful relocation of my items--not a botched job where only a few items were moved, two couches, a washer/dryer, and the refrigerator, of course, being destroyed. After the fridge was ruined, it seems like the movers decided to spare my TV--but at that point, the damage had already been done. The settlement offer for my refrigerator was $800, which is not only insulting but also laughable. This refrigerator originally cost me $4,150. Your policy states that, in the case of damage, the company will either repair or replace the item, or offer a cash settlement based on the item's depreciated value. The fridge's depreciated value is not $800. In fact, the exact model is currently selling at Lowe's for $3,298, which makes your offer even more ridiculous. What really frustrates me is that I'm still without a fridge, can't get groceries, and have had spoiled food piling up. Every time I contact customer service, I'm told my claims specialist is "out of office"--how convenient. If this is the way your company treats its customers, it's no wonder there are so many negative reviews. Let's not forget that I also paid $175 for upgraded insurance, which came with zero deductible and coverage up to $5,000. Yet here I am, with an $800 settlement that doesn't even begin to cover the cost of the damage done. And to top it all off, my brand-new home's walls are now scratched up and have holes in them, all thanks to your movers' lack of training. No padding to protect the walls while moving items, no ratchet straps to secure heavy pieces, and no grip pads on the ramp. I hired your company to avoid these kinds of issues, but now I regret that decision more than anything. I can honestly say I would have had better luck doing this myself, with no prior experience in moving, than trusting your so-called "professionals." I'll continue to dispute the $800 settlement, because it is a grossly insufficient and unfair amount. I can't believe anyone in your company, especially a claims specialist, would accept such an insulting offer for an item valued at thousands of dollars. This is absolutely horrible business practice. It's clear your company has no regard for customer satisfaction or proper handling of items. If I could give zero stars, I would.

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    Came same day and did a great job. I would use them again. Very friendly and helpful. Reasonably priced.

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    Review Highlights - All My Sons Moving & Storage

    This would take the majority -- but not all -- of the contents of our home from the Austin area to the Houston area.

    Mentioned in 40 reviews

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    I can't speak highly enough of this company. From the very first call, the office experience was…read moreexcellent--Rachel is always friendly, responsive, and easy to reach. I've now used Infinity Moving Company twice, once in 2022 and again in 2025, because their service is consistently outstanding. This most recent move was an 8-hour day from Austin to Cedar Park and involved two separate apartments--moving my daughter out of her apartment with four flights of stairs and me out of mine with one flight of stairs. They unloaded everything at my new apartment and then continued on to unload my daughter's belongings at her new place. Thankfully, both of the new buildings had elevators, it was a big job. I specifically requested Gerard again after working with him during my 2022 move because he was so exceptional--and once again, he did not disappoint. Gerard and Jamal were amazing. They managed to fit the contents of both apartments into a 24-foot trailer, and even my queen-size bed frame fit perfectly into the back of his truck. I was truly impressed. These guys were quick, strong, happy, and professional--true gentlemen with a confident, can-do attitude. I wouldn't hesitate to use Infinity Moving Company again and highly recommend them to anyone planning a move.

    I cannot say enough great things about my experience with Infinity Moving. Rachel helped get the…read moreload scheduled was a great communicator when I had questions. The loading team was punctual and very respectful and conscientious of our belongings and time. The team hustled but took care to not damage anything. The load team did an excellent job wrapping and padding our furniture to protect it while in transit and did a great job at securing the load while maximizing the storage space on the truck. The furniture arrived without damage! I would definitely hire again and recommend highly.

    All My Sons Moving & Storage - selfstorage - Updated May 2026

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