Horrible customer service like other folks have mentioned. I asked for a specific fuse part, they…read morepointed me at the isle. I couldn't find it so asked for help again. They said it's there. Finally after 15mins the short white manager dude came and found an empty spot when the fuse used to be. Also, they will pull every possible BS not to issue you a refund. Very rude if you don't have the receipt even u have the debit card and tied to ur business account. I just closed my account there and moved to O'rilley across the street.

8:10 pm and they have the part I needed, go to pay for part and the employee said sorry no cash…read moreafter 8 because he didn't want to recount the till. This was BS and I will not support any company that refuses to take real currency! seemed like he was more worried about his boyfriend that was working on his "the employees" truck in the parking lot!

I called for a price quote on a wheel hub assembly for an Express. D Ward was taking the order and…read morethe first quote was a bit high and she found a friendlier part cost. So I ordered that and I was assured it would arrive the next day. It did I was called promptly and I was lucky ught the bus since my vehicle was rendered inoperative. S Shaw rang it up and I asked for a bag due to the incredible weight of the part. He did find a bag with handle which I thankful for. I then realized I had forgotten three items and D Ward rang those up and I was on my way with all the parts that I needed. Thank you Baxter Auto parts/carquest you helped me out in a tough situation.

I first came to this auto parts store the day after Christmas, it's a tough day for anyone to have…read moreto work and would have been understandable if they had been less than happy to be there, but that was not the case. I needed a special bit to remove my license plates screws (once you've had your plates stolen you opt for these kinds of things). I wasn't sure what bit I needed, but the guys at the store on this day were happy to let me try out everything they had. I went thru about a dozen different bits looking for the one I needed, and the staff was of good humour and helpful the whole time. I ended up not finding what I needed here, but I have to give them five stars for being so helpful on a day when most employees are giving you the stink eye for making them be at work. The service alone will make me return. END NOTE: Shortly after I left the store, I realized (d'oh) that I had used Allen key screws on the plates and that I already had a set of Allen wrenches in my car. Problem solved!

This auto parts store is conveniently located off of Fourth Plain Blvd. It's a standalone store…read morewith a large parking lot. Staff is always friendly and helpful. They have a parts counter where they can look up the parts you need, see if they have them in stock or order them for you. A very helpful option for those needing specific car parts. There's a large variety of products available in this large auto parts store. They have anything and everything you can think of, from car fresheners to car maintenance fluids like motor oil, antifreeze and power steering fluid. They also have cleaners for your engine compartment or general car washing products. We frequent this store weekly. Their prices are reasonable and we prefer the one stop shopping they provide here. Would highly recommend.

Love this place. Needed some parts for my A3 and Noah was able to point me in the right direction…read moreafter i almost ordered the wrong part. Best prices and service.

The team was very helpful. I walked in for the first time and started looking around. One of the…read moreteam members came out from behind the desk in a very reasonable time to help me and answered all my questions, including about some low reviews. Turns out 5 star customers don't always take the time to leave reviews. I ended up buying a new tonneau cover for my truck and saved $300.00 compared to the competitor. The cover was in stock locally with installation scheduled for just a few days later. My installation was done while I waited on site in their lounge area. The store is full of accessories as well as auto detail supplies I bought several other items during this visit. Thank you to the team! I'm glad the negative reviews didn't keep me from going with you to get my new cover. Returning again in the future for more products.

They were able to get me in a bit earlier than scheduled for a trailer hitch and lighting harness…read moreinstall, and finishing that early as well. The job turned out nicely done.

The store manager Autumn, is absolutely not knowledgeable, extremely disrespectful and very very…read moreargumentative. First I walk into the store and get a dirty look from them, and I then try warranting a o ring that was part of an O ring kit and Autumn then said their not doing it when every other oreilly's store has done it EVERYTIME, she then says that a secondary issue caused the O ring to expand which was my reason to warranty swap it, and nothing secondary would cause it to expand. Second time I go in for a part, and I try and price match it because oreilly's wanted 1770$ and another store wanted 633$. I then look at the part and then see below a part number that MATCHED the other auto stores part number , ford parts has a secondary number underneath their parts on most and that interchanges the part numbers. Autumn then said she called the other store and still continued to tell me that isn't the correct part number and to go to another store, absolutely ridiculous and not respectful. I would advise anyone to not work with that person because she was insanely disrespectful, not knowledgeable, and rude. She tried arguing with me telling me the part numbers don't match when I clearly showed they do!

Very good folks, an employee was trying to help me out and broke a part, he contacted the manager…read moreand a replacement Toyota part was ordered and delivered to me next day. Manager called me and I picked it up. That's a good service oriented team.

Jeff and his crew locked at my car quickly, saw the problem and fixed in a professional manner…read more What I liked best was that they treated me like a good neighbor and their quality work was done for a more than reasonable rate. If you need help do yourself a favor and check them out. You will be glad you did.

Worse than awful ! Brought car in to it turn signal. When I picked it up it was twice the…read moreestimate. Within a week found they had disconnected the radiation fan motor. Took into Top Performance for fix. They said Ron's had caused the problem due to incompetence I asked Ron's to cover the cost of the repair of their incompetence but they refused, saying they wanted to inspect the repair. I knew they wouldn't admit fault and refund my money, so I walked away never to use them again! I later also so found out Ron's had disconnected the horn, but I didn't have the money to get that corrected right then.

Very nice people and service. My wife bought new wiper blades and they walked her out and put them…read moreon without even asking. Would recommend.

You know an auto parts store is good when the staff steps out from behind the counter and walks…read morewith you down the aisle to assist you in picking out the right parts for your car. Baxter's staff is friendly, courteous, and professional. They seem to go out of their way to help customers. I was with a friend whose car needed new windshield wipers and the staff showed her which brands fit her car, pointed out a couple that were the best buys, then offered to go out into the parking lot and install them for her. Service with a smile, with no condescension.

My driver side wiper blade broke off. The super nice sales person pulled the right size and snapped…read moreit in for me. It was an efficient and easy fix. Thanks!

Trent is absolutely amazing. He has been at this location for 3 years and owns a Volvo so…read moreunderstood my car a 2005 VW Teurig. He and I watched a you tube video together. I did not have the special tools to remove the casing for my headlights which were out except for my brights. What a genius!! He designed a tool to do the work I have a video of him doing this work during one of our icy cold wind storms! I was so impressed. He replaced all windshield wipers plus an extra one since there was a bogo special. Trust this store. I do. Please tell Trent M'lyn sent you.