Great service! I would recommend this store for anyone needing help with auto parts! Thanks again!read more

Happened to be at this Napa location this morning looking for coveralls with my friend. Decided to…read morebuy windshield wipers for my recently purchased used car and Alan and possibly his manager (didn't catch her name) were incredible, just going above and beyond to get me squared away. Upon installing them, I thought the initial wipers didn't fit but Alan came out on his own to give me a hand with them, fixing one of the blades I installed. After closer examination, he noticed that my blades needed an adapter. He then helped upgrade me to the blades I needed, taking the time to install the adapters and then installing them on my car. I hardly ever leave reviews but I wanted to give a shout out to how kind and generous both Alan and his manager were to me. Thank you for the incredible customer service today.

I recently had a Car Wash malfunction, which turned a few things underneath My mustang into…read morespaghetti, but there was no outward body damage so I got with my insurance adjuster and told them I would rather send it to someone that knows about muscle cars and can get me all the parts related. I wasn't sure how extensive the damage was because my car sits so low, but it looked pretty bad from a distance. I thought maybe it would be much more severe than it was. I opted to take it to Fast specialties because if it had anything to do with my transmission or exhaust or my fuel lines or anything mechanical underneath, they could take care of me, and a body shop would probably have me send it somewhere else anyway. I made a phone call to Fast specialties after talking with my insurance and Trevor communicated with my insurance company and got the ball rolling. Trevor kept in constant contact with me sending me pictures of the damage after he got it on a lift and then told me what was damaged and then communicated with my insurance. They ordered the parts which took a while so I opted to have some Performance mods added to My Gt. They put on all the equipment made it look better than new and then they put it on the DYNO Made a video of the run and gave me the performance numbers. Throughout this whole process, I felt like I was there with all the pictures and detailed explanations about what they were doing and I have two boys and they love the video of the mustang on the DYNO. if you're looking to get your Mustang or Corvette or Performance vehicle worked on, I would go there. The first time I went there they were actually working on a Ford GT and I don't think the owner would trust a vehicle that's so expensive with fly-by-night mechanics. There is too much money at stake. I later found out it was an actual GT not a replica. That makes it even more impressive. I am happy with the service they gave me and the excellent customer service, and I will go there again for any modifications or upgrades for My mustang.

After 9 months of wiating for these guys they left me hanging. Read your reviews, these guys cant…read morework on N-gauges. I new what i needed going in but it was recommended to "try this, try that". After trying this they stopped working with me as they would have to deal with a real performance shop to get a new tune. After they left me hanging i went across the street and made contact with tune shop and got dialed in 1 day. I do not recommend these guys for your mustang/corvette needs.

This is the only place my husband feels comfortable, and confident, when taking any of his classic…read morecars in for an alignment service. He trusts the mechanics here and is always happy with the service and outcome. The people here are always welcoming and professional. We usually make an appointment over the phone and leave our car for service to pick up later. Located in a high traffic area, so be prepared. Would definitely recommend them for service and reasonable pricing.

Brought in my old Buick on a recommendation from another spot. I had just installed air ride and…read moreneeded an alignment. Upon dropping off the car they told me that due to the age they would charge hourly vs the flat rate, which is reasonable since they haven't made parts for this thing in 4 or 5 decades. They took the time to dial in my steering box which was way out of whack. I could not be happier with the improvement in the steering. It still drives like an old car, but the jerkiness and involuntary lane changes are gone. :) He got the best possible result out of my 72 year old steering parts and gave some great advice to boot.

Great customer service. The team was friendly, genuine and fair. They were quick and charged a fair…read moreamount. Great experience!

Nearly $3,000 bought us failed brakes, unauthorized work, and a gag agreement. When we refused to…read morebe silenced, My Auto Works told us to call the police in order to get our truck back. I rarely leave negative reviews, but our experience with My Auto Works was too concerning not to share. This place is dishonest, untrustworthy, and will try to force your silence when their work has been challenged. They lack in communication and are extremely overpriced (as a plethora of reviews below confirm). A more detailed account of our situation is included below with an attachment of the agreement they tried to force us to sign to stay quiet: We originally paid approximately almost $3,000 for brake repairs. When the truck developed brake problems again while that repair was still under warranty, we expected the issue to be addressed. Instead, we were quoted another $2,300 for what they claimed were entirely new problems, with little explanation as to why the original repair had failed. We paid their diagnostic fee and sought a second opinion. Then a third. Both independent shops concluded the issue appeared to be the same warranty-covered repair, not the new repair My Auto Works was recommending. After asking us to bring the truck back so they could "make it right," the communication was terrible. We constantly had to call for updates, despite repeated promises that they would do better. The biggest issue was that they performed work we never authorized. We had made it clear we were waiting on pricing before deciding how to proceed, yet after days without any communication, we called and were told the work had already been done and the cost was even higher than the original quote. We never approved this work. When we declined the additional repair and asked for our truck back, they initially tried to charge us another diagnostic fee. After reviewing their own recorded phone calls, they admitted we had never been told that fee would apply and agreed to waive it. Then came the most unbelievable part. When my husband went to pick up our truck, he was handed a "Mutual Release and Non-Disparagement Agreement." They wanted us to agree not to post reviews, discuss our experience publicly, or have anyone else do so before they would release our vehicle. We refused because we believe customers have every right to truthfully share their experiences. They initially refused to give us our truck back unless we signed and told us we needed to call law enforcement to make that happen. Only after another employee admitted, "Roland f***ed up. He was supposed to have you sign the non-disparagement agreement first, but you signed your invoice first. So you're getting the truck back. Take the win and leave," were we allowed to leave with our vehicle. Mistakes happen in the automotive industry. What matters is honesty, communication, and accountability. Unfortunately, our experience was marked by poor communication, conflicting diagnoses, work performed without our authorization, and an attempt to condition the return of our truck on signing away our right to speak about what happened. Poor communication, unauthorized work, conflicting diagnoses, and an attempt to prevent us from sharing our honest experience is not how customers should be treated. Based on our experience, we will never return. Head to "My Mechanic" for honest and reasonably priced work.

Absolute joke of a business. Took my friends car, didn't warn him and scraped the paint on side…read moreskirts of his car while going up the lift. I'm not talking like a small scratch like this is going to have to be professionally repainted at a shop which is gonna cost us around $1000 on top of that he quoted us $150 to weld his exhaust and then decided that 150 wasn't enough and so he's going to charge us $300 and when we confronted him about the damage on the side skirts and the price adjustment, he said F off and go to hell. Clearly, this guy is in the final stages of his business and decides that he has nothing to lose anymore. I suggest nobody goes here ever.

I brought my 98 Jeep tj sport in to see if they can figure out what was wrong with my front end…read moreturned out. It was locked into four-wheel-drive. They said the transfer case was bad and wanted $2600 bucks for a rebuilt transfer case. I got a second opinion it turned out. It was only the linkage Either they're dumber than snot. Or they were trying to scam me, cost me less than 200 to have it fixed. I'll never go back to my Dads . Be aware.

I usually do all my own work on my vehicles when I can. I needed my radiator flushed and refilled…read morein my Ram truck and don' have the tools to do that properly. I called a reputable radiator shop and asked them who I should go to for that service. They recommended Hoesly Automotive. I called them and they quoted me a reasonable price and made an appointment for two days later. I took the truck in at the appointed time and they offered me a ride home. A REAL bonus with the price of Uber or Lyft these days. They got the work done on time. They did a complete inspection of my vehicle and made a few recommendations but they did NOT push those at all. I have been to a lot of service businesses in my time and this was truly a GREAT experience. They will definitely get my business again and my recommendation to everyone I know. Awesome service. Great people. Thanks!!

took my 2021 Jeep Cherokee in for a 100K servicing was quoted $1300 by Dick Hannah Jeep figured…read moreHosely would be cheaper WRONG received a bill for $1900 spark plug never changed. Car got an oil change that had been done the previous week, new cabin filter and several other things... was told to bring the Jeep back, when told spark plug and coils would be $2k plus I said sorry oh yes I called Cost Less auto supply at the most spark plugs are $100 each coils $600 dealer are known to be expensive but Hosely takes the cake $4K for a 100K tune up !!!!!

This is the second time I've been to Hazel Dell Tire Pros and just like the first time I had a good…read moreexperience. My wife punched a hole in the sidewall of one of her tires and I went to have it replaced on a Friday afternoon. However, it turned out they didn't happen to have the tire I needed in stock but did have it in Portland and could have it there on Monday. This wasn't a problem for me. However, when Monday came, it turned out my wife and had had a miscommunication and she wanted to have both the front tires replaced rather than just the one. So, at around noon, I called Hazel Dell Tire Pros and let them know about the situation. Although they had only gotten the one tire from Portland as we originally had discussed, they kindly sent somebody over to Portland again and picked up the second tire and had me out the door before 3 o'clock. Staff is helpful and friendly, and the prices seem reasonable.

On the way to visit my friend in Portland I got a flat tire due to a big pothole on the freeway. I…read morewas able to change the tire and make my way to the local Les Schwab the next day. When I got there, they had a two hour wait. I searched for a nearby tire shop and found Hazel Dell tire pros. I called and they had immediate availability. When I got there the man that I spoke with on the phone immediately checked out my tire in my trunk and told me I would need to replace it. He did a quote and it would've taken a day to get the tire which I didn't have because I had to head back home but the quote was very reasonable. He then double checked that I put the spare on correctly and tightened the bolts to make sure it was safe. He didn't charge me and was super friendly. I highly recommend this business. I'm not sure why people are willing to wait two hours for poor service, when friendly service is right around the corner!

If you like waiting for the two employees working the front counter while five other employees are…read morein the rear of the counter ignoring customers, then this is the place for you.

Excellent customer service. The staff is very friendly and helpful…read more Saved me a trip to the mechanic by helping me figure out what was wrong with my car and having the parts and the knowledge to fix it! Would definitely go back.