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    All Pro AC

    4.8 (46 reviews)
    Open 4:30 am - 1:30 AM (Next day)

    Services - All Pro AC

    HVAC installation or replacement

    HVAC system repair

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    All Pro A.C. reply to deny service after confirming immediate availability.

    Extremely Disappointed with All Pro A.C. - Eternally Grateful for ACE Home Services. I rarely leave negative reviews, but the experience I had with All Pro A.C. was so unprofessional and disturbing that I feel compelled to share it. I would give zero stars if I could. At around 3 AM, I left an urgent voicemail for All Pro A.c. due to a failed air conditioning unit at a rental property - a property where tenants include a child under 6 months old. I clearly stated the situation was urgent, mentioned I was working with a home warranty company (with approval to find my own technician under specific guidelines), and emphasized the need for immediate service. Later, I received a text response from All Pro A.C. After sharing the warranty details asking if they could proceed, I received this reply: "You called the wrong company for home services. I refuse to do there (their) work. Sorry" This response came after they had already confirmed availability and were made fully aware of the urgency and circumstances - including the presence of an infant in a home with no air conditioning in the Arizona heat. Whether their refusal was due to prior frustrations with home warranty companies or simply an unwillingness to make a necessary phone call, the lack of professionalism, empathy, and basic human decency was appalling. To knowingly walk away from a family with a small child in that condition after offering help is beyond unacceptable - it's cruel. Thankfully there are still companies out there that care. ACE Home Services came through with it mattered most. Despite being over an hour away, they prioritized the call and acted immediately - even in the early morning hours. With a 4.7-star average and over 6,000 reviews on google, they've more than earned their reputation. I cannot thank them enough for stepping in when All Pro A.C. turned their back. As a service member with nearly 14 years in the U.S. Marine Corps, it's disheartening to be reminded that there are still businesses that lack the basic integrity to help in an emergency. All Pro A.C. - I sincerely hop you take this experience as a wake-up call to do better in the future. If you're looking for a company that puts people first, skip All Pro A.C. and call ACE Home Services instead. They represent what professionalism, compassion and real service should look like.

    New unit installed

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    11 years ago

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    10 years ago

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    David H.

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    Ask the Community - All Pro AC

    Do you do vent cleaning? My family's house always feels dusty no matter how often they dust. And I'm pretty sure it's been over a decade since they've had the vents cleaned!

    I don’t do that service. I find the largest contributor to dust collection in a home is not what you would initially consider. The amount of can lights you have in your home. Those typically have spaces that pull dust and heat into your home from… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - All Pro AC

    Dave was the only one to answer my call at 6 30 am when my ac unit stop blowing cold after a rain storm.

    Mentioned in 38 reviews

    Read more highlights

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    American Home Water & Air - Keep your home safe and comfortable with American Home Water & Air's expert HVAC services!

    American Home Water & Air

    (620 reviews)

    I'm grateful to be able to write this review for American. I would enthusiastically recommend this…read morecompany to anyone looking for HVAC service. I got several quotes to replace my AC. I was referred to American by a friend, and they hit the ball out of the park at every customer touchpoint. I had the pleasure of working with Curtis first. He came to my home to give me a quote, and the thing I appreciated the most was that I never felt like he was trying to oversell me. He provided me with education, walked me through all my options, and gave me his honest opinion about what I truly needed versus what would be "nice to have." In an industry where most consultants are concerned about their commissions, Curtis made me feel like he was genuinely concerned about my needs, my pocketbook, and my satisfaction with my purchase. This is how you secure a customer for life. I was also extremely pleased with my installation team. I would like to give special thanks to Angel and Evan. These two were warm, respectful, and professional. They were sensitive to the fact I was working from home during the install, and they made every effort to allow me to do my thing while they did theirs. Angel did an awesome job correcting some issues he found in my attic. He shared pictures of his work and the quality really shone through. I feel confident that my system will live through many scorching AZ summers. In addition to the care I received from these hardworking techs, I was also super pleased that American offers interest-free financing for qualified customers. Obviously a new system is a huge investment. Having the option to make payments helps me balance this major purchase with my other priorities. I can only speak for my experience with their HVAC team, but based on that experience alone, I will be using American for all my plumbing and air needs. Please accept my heartfelt thanks for all your work. This company is truly amazing.

    Technician Daniel arrived to install a new R/O unit. In the midst of a lot of confusion from…read morevarious contractors handling the end stages of a remodeling project, he completed the installation without incident and with a smile on his face. We appreciated his personality and demeanor.

    Ideal Air Conditioning and Insulation

    Ideal Air Conditioning and Insulation

    (194 reviews)

    Our A/C units are 29 years old and are starting to go out. As a result I inquired with a few HVAC…read morecompanies to get quotes on a replacement of two units. Alex (owner) was incredible to work with. He came out to our property and did a full evaluation. He caught things that no one else did. One thing that stood out to me was his transparency and honesty around the setup of our systems. We have old suction lines and liquid lines that are not compatible with the new Trane units. He has a solution for that but he was the only one that mentioned this. Some of the other installers that I inquired from also quoted us on the exact same Trane unit and failed to bring this up. In fact, the other companies were going to install a Trane unit on old lines, which would cause early compressor failure and voided the warranty through Trane due to the units being installed on the wrong sized lines in the first place (verified this with Trane). Alex was patient with me through all of my questions, provided examples of what it would look like to replace the lines, and was amazing to work with. Even though we ended up going with a company that made units compatible with our old lines, I am forever grateful to Alex and Ideal Air Conditioning for saving us from dumping a bunch of money to potentially have a premature failure down the road. If replacing the lines was not mandatory, we would have chosen Ideal Air Conditioning in a heartbeat. We plan to use them in the future for all of our HVAC maintenance!

    My husband and I first heard of Ideal A/C & Installation at the Phoenix Home Show in January when…read morewe stopped by their booth. We recently purchased a home in Phoenix and were aware that we should have our A/C units serviced in the winter. We had a good feeling from our chat with them, and booked a maintenance call. Matt serviced our A/C units and showed us the condition things were in. As new homeowners, we were unaware of how good or bad the units were, and Matt helped us see we could be running them more efficiently and safely if he made some repairs after servicing. We went ahead with the recommended fixes, and he made all the repairs while he was here. He showed us that he really cares about his customers, and took good care of us when we had a lot of questions we needed help with. A few weeks later, Brian came over to perform a home energy audit and brought to our attention some additional issues that were causing us to leak energy and money. Although it's hard to accept that there's a lot of deferred maintenance we have to spend money on, we trust the team from Ideal and appreciate their review of our home. My father was a very successful commercial HVAC salesman in another state, and I grew up in the world of air conditioner talk and spent a lot of time at his company. The team at Ideal made me feel comfortable, like I felt with my dad's employer. I recommend Ideal - Elaine, Matt and Brian are the ones we worked with and I love that I can really trust them.

    All Pro AC - hvac - Updated May 2026

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