The AA staff here was friendly and helpful. The day I flew out there was a storm and all flights…read morewere stopped for over an hour, thus causing lots of delay. The airport itself is a mess and not suited for delays and back-ups of passengers waiting like we experienced. But the AA staff handled this with professionalism.

American Airlines is the worst large business for customer service in the United States. They make…read moreUnited Healthcare look good. I fly approximately 200,000 miles per year. Multiple airports, in and out of Dallas, connecting throughout the United States. American Airlines is a monopoly and they treat their customers like crap because they can. Simple economics. When you own that much of the market, you have no repercussions from a service perspective. My flight was canceled without an explanation or apology. They could say this was for safety, but it's for financial gain, likely because the flight was early in the morning. 12 hours later, I am still waiting. Deplorable that they're even called American Airlines. Thanks, American Airlines for completely ruining my day and not having any idea that it happened. You're completely out of touch with your customer base. Eventually, someone will innovate enough to put your company in trouble and you'll have to start paying attention to your people. In the meantime, maybe one of your executive team members should get on a plane and experience mediocrity firsthand. Shame on you all.

A carry on and a personal item are free that's always nice…read more They walk thru one time and offer a drink out mini snack. The movie list and WiFi on the planes are great! I've Always had great stewards. And timely service so far has been good for me. I only fly 2 times a year but I'm happy with delta airlines.

Well, this is my first review of 2024! Last week, I took a flight that originated from Omaha…read moreAirport in Nebraska to Salt Lake City Airport in Utah. Then I continued from SLC to Ontario Airport in California. I am proud to be a frequent flyer for Delta. The boarding of both planes at both airports was very organized. The flight attendants were all super friendly. I like that drinks, snacks, and a carry on luggage are all included for me. The cost can be a little bit higher, but well worth it because it is a really clean and professional airline. I was hoping my nephew was working this night for Delta, but he was not. I am so glad he works for a great company! On my last flight on the way in, the Karen in front of me had her seat all the way back as soon as the flight barely got off the ground. As soon as the flight attendant said all seats forward and tray tables away, I quickly pointed out that she needed to be woken up and the lady woke her up and pushed her seat forward at the same time! She told me, don't worry, I gotcha !!! Lol . All the peeps around me were laughing so hard . All was great! I couldn't complain as this was a free flight for me!!! Thank you Delta! See you again soon!!!

Deans flight was delayed during his layover...he upgraded his seats to be up towards the…read morefront...yet no over bin room was left for him ...but he made it home nonetheless (after midnight). I even took a picture of the parking spot so I wouldn't get lost on my way back to the car With all the construction going on at Eppley Airport..it was well lit and enough signs up helping you get to your airline.Thank you Southwest for getting Dean home safe...your staff is amazing.

Everything about this airline is useless. We had the earliest flight of the day out of Omaha. I was…read moreso tired keeping my eyes open was a battle. Once I was on the plane the rude flight attendant gave me a full lecture on how to handle my bags when boarding and that really set me off. I sighed out of pure annoyance and she told me to fix my face. Midway through the flight I was dead asleep and service was starting. I did not give a crap at all and wanted to sleep. All of a sudden I felt excruciating pain on my head as someone had hit me. I was completely knocked out when I felt a hit again and it was that same flight attendant who was rude. She clearly did not care I was sleeping and told me how disrespectful I was never flying again

While the flight attendants were wonderful and kind (especially from Omaha to Chicago), the gate…read moreagent was horrible. So rude and extremely unhelpful. First didn't acknowledge us and then She took every single genuine question we had as a personal attack and literally had the nastiest attitude. For NO reason. For example, we were concerned about missing our connection and worried about the standby plane they booked us on potentially being full. We asked if there was any other option for us to get home and she replied by saying "I'll just cancel the whole thing", which would've made us lose our standby plane when that isn't what we were even asking. When that's not even what we were asking. Passengers beware, because she does not seem professional or competent enough to do this job. Didn't catch her name, but she is the bigger woman with a metal front tooth. Awful. The crew on the plane made everything so much better and even helped us make our connection, and we are so grateful. But to the obnoxious gate agent, hope you have the life you deserve. It costs nothing to be kind, especially when you're there to HELP PEOPLE. Management for United at Omaha airport, please take these reviews and concerns seriously and hire people who genuinely care or can at least comprehend simple questions. PLEASE.

This lady is awful!! She did not help me and my 85 year old grandma, very disrespectful to be doing…read morethis job telling me to do all the check in process myself even when I still had help and questions. we had a chair assistance and was very rude telling me to do it myself and to get over myself. I will not fly with this airline again and will cancel my credit cards with them

Another smaller airport that makes landing at or stopping by for a layover a way better experience…read morethan bigger airports like LAX. I was here during the college World Series and a 13u and 11u baseball tournament in Omaha, so the airport was pretty packed and it was kind of hard to walk around terminal B. Not sure how busy they are when these events aren't going on. However, it was still pretty easy to find somewhere to sit. Still a lot of the airport is under construction, but signs are easy to read and it was a breeze to go from the car rental drop off to the terminal because the airport isn't that big. I have TSA pre check, so it took a few minutes to get through security. The other lines were actually moving pretty fast, too. Bathrooms were clean and there were several food options. All of the workers I dealt with were friendly and helpful. Cool little airport with some nice views of the airfield and surrounding countryside.

Mothers room review for the breastfeeding mamas out there…read more There's 1 mother's room in each terminal. Currently the terminals aren't connected so if it's occupied you have to wait (which sometimes isn't an option for you/baby). I experienced terminal B not sure if A has the same set up. There's no sink which is really unfortunate for washing hands or pumping parts. There is an outlet right next to the chair if you need it for your pump. There's also a changing table that didn't seem great but was workable.

We have booked with the Vacation Superstore now, let's see, for over 7 years and we are up 9-10…read morevacations now. (But could be more, old lady memory here!) We have booked Vegas (twice), Cancun, Puerto Morelos (twice), Punta Cana (twice), Jamaica and Puerto Vallarta. Last time I called I worked with Shawn, and she was the best! I had a specific time for a vacation, a budget and higher expectations to satisfy a birthday trip. She checked all the boxes, all while having the upmost of patience with me while I whittled thru the possibilities. She is already looking for another trip for us for Christmas. We have referred friends to work with The Vacation Superstore and I forward the weekly emails to all my friends looking for a vacation. The service Shawn provides is top notch! Can't wait to see what she has instore next.

Not the service I expected from a travel agency. I started booking with Vacation Superstore 6…read moremonths before our travel to Cancun at the end of May. I did not know that this agency does not book directly with the resort; they use a larger agency, Funjet Vacations, to book. In January, I called to ask how to access my reservation on the resort website so I could confirm my request for double beds and have our 4 rooms located close to each other. Barb was out of the office. John answered my phone call. He told me he would get back to me with the answer. Even after follow-up with him, he did not respond to my request. At 3:30 a.m. on the morning of travel we got an email notice that our flight out of Omaha was delayed 4 hours which meant we would not be able to make our connecting flight. I called the agency for help. The on-call agent told me that she called American Airline and was put on an 8-hour hold. She told me to go to the airport and work this out ourselves. There are 11 of us traveling. She did not help us look for other options. We looked online and could not find any flights for 11 people that day. I called American Airline and made travel arrangements myself. I was not on hold for 8 hours. Unfortunately, we had to reschedule flights for the next day. Barb told me that because we changed flights without their help, they would no longer help us with the airline booking.

I have always loved Alaska Airlines. However the staff at the Eppley Airport is incredible! They…read moreare truly personalized every interaction and made me feel special! Thank you for that! I look forward to visiting Eppley again to see these incredible people!

This is the second time I am flying Alaska Airlines from OMA. The first time was very uneventful, a…read morenon-stop flight to Seattle that was a horrible experience, getting stuck on the tarmac at SeaTac for over 2 hours since all gates were taken due to the staff exercising their right not to work during an union protest. I'm giving this airline another opportunity to reconsider my choices when heading to Seattle from OMA. I was already moved from my original seat a few minutes ago. Let's hope things get better.

Just don't. It may appear to be a cheap fare, but a myriad of additional charges are disclosed one…read moreat a time and by the end it's not cheap anymore. Meanwhile you are treated poorly (a feature, not a bug) and aggravation is added at every opportunity. l suppose it might be OK if you are a single, experienced, flexible flier who travels light. I flew Frontier a lot in the late 2000s. It was a completely different airline then. Never say never, but I can't envision buying a ticket on Frontier again.

I will never use this Airline again. I have never experienced such poor customer service and…read moredisregard for a customer flying with them. They are in bed with bait and switch third party services so buyer beware! I pray that no one else has to experience what I did with this airline. I am a positive person and have never left a review like this but I feel like they took a few years off of my life for what me and my husband went through.

I contacted this business in December about some info and suggestions for a trip we were planning…read morein April or May. They said they would get back to to me and I've never heard another word from them. Maybe my budget was too low. Poor customer service.

The only travel agency I use. Excellent service and truly custom travel to my specifications…read more Fabulous agency!!!