I took our 2011 VW GTI to European Car Care this week with a busted AC and for a new windshield washer nozzle. We had used them previously for a simple fuel filter change and they were able to do that for $100 less than the dealer wanted to charge so we wanted to try them again. They did not disappoint. They replaced the AC compressor and washer nozzle and hose for less than $1500 after tax and shop fees. This was several hundred less than another shop I had quote the work. ECC also didn't try to get me to replace the AC condenser or filter which saved us hundreds of dollars so I appreciated them not upselling additional services that might be unnecessary. Lastly, ECC will waive the diagnostic fee if you have them complete the repair which is also better than the other shop that quoted the work. read more

European Car Care was formerly my go-to repair shop for my BMW's and Audi's, but no more. I do not know what has happened but they seem to have gone from a great service shop to one that seems to find something wrong, other than the requested repair and recommend the most expensive service. In May, I took a Audi in for a Water Pump and Thermostat replace ($2,383). Then they told me there was water now in the oil for my approval, but replaced an Emission System separator for another $2,000. (I now question if I really needed this.) In October, I ask them to check the brake system; they returned an estimate for over $3,000 to replace pump and master cylinder. At this point I went for a second opinion - everything was in good shape except the fluid needed changing. No more brake problems for $150. $3,000 vs $150 - would you go back to European Car Care? I am not. read more

Hands down I will recommend to all my friends and family. Very professional and Transparent about my vehicle. Chris was the man with the plan! read more

European Car Care - Great friendly fast service! - Oil Change Stations Near Me - Carrollton, Texas

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Great service! Competent and reasonable. Recommend for Mercedes benz. Usually 25% less than dealer

I initially began coming here because the Yelp deal for an oil change was a lot cheaper than the Mercedes dealership. It also didn't hurt that the guy working the inside is hot. Lol I've been going here for 2 years now and will continue to because of the value, the friendly staff and the speedy service. read more

European Car Care - Oil Change Stations Near Me - Carrollton, Texas

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Great staff and service , price is fair and quick with doing my brakes and rotors ........

Best service, great deals, great price and always i get the service i want they were so kind every work was working hard and I didn't have to wait that long read more

great service Same day !!!!! quick and fair prices !!!!!!!..... best place thanks Jay

The only place I plan on bringing my car to for repairs. The cost of repairs are always reasonable and they're always very professional. Thanks Chris! read more

European Car Care - My AC works!!! - Oil Change Stations Near Me - Carrollton, Texas

Great job good people you can trust these guys no up sale just good business Call for appointment and your in and out read more

European Car Care - 750li - Oil Change Stations Near Me - Carrollton, Texas

Did an oil change here, It was quick. No pressure on upselling. They even offered to swap out my remote car key's battery FOC as it was running low. read more

Great place to take my Audi. I dropped in yesterday to check on a minor thing, he was so helpful and timely without an appointment. Good people, highly recommend! read more

My experience was wonderful. I give them 11/10 The guy helping me was Honest and helpful. As a woman it's hard to find a place that won't try to hustle you. I walked through the door knowing the issue with my car and left with only that issue being fixed. A lot of times Car places pile on extra stuff. They did an amazing job and this may be the first time I left a car place feeling happy and at peace. I will defiantly be coming back! read more

the service was decent, the front office was great! The service advisor was not the best I have met although he was ok.

They did a great job on my Mercedes at a fair price (verified through other quotes and my own mechanical experience). They even took pics of the stuff that was broke. Can't ask more from a mechanic shop. I'd recommend them. Talk to Dewey. read more

Took my BMW 5 series in for some oil leaks and I was very happy with the work. chris kept me up to date and documented photos of the repair throughout Text messages which I thought was pretty cool! would highly recommend read more

I took my 2013 Audi A5 there because it was leaking coolant. I was told that it would cost $2150.55 for parts and labor to replace the two water pumps, the reservoir, and the pipeline (I assume that means the hoses). The quote was ridiculously high and I was skeptical because the check engine light never came on and it never overheated, which would have been likely indicators of a bad water pump. So I ended up taking it to Lord of the Rings in Dallas and they told me that the water pump was fine (that was the first thing he checked), and that it would only be about $200 to replace a hose that was split and causing the leak. That was my first visit to European Car Care. Maybe they do good work, but I'll never know. I don't know a lot about cars, but I know enough to realize when I'm being taken advantage of. Use caution with this garage. read more

I took my vehicle, a 13' Mercedes Benz E350, for a routine oil change in mid December 2018. Within a hour of leaving the location, my check engine light came on (mind you, my check engine light has never came on). I immediately took it back the following day and they reset the check engine light - stating some codes they had never seen before. My check engine light came back on again. I went out of town for the Christmas holidays and rented another car. Fast forward - upon returning back to Dallas, my car quit on HWY 635 and had to be towed to the dealership. It was later diagnosed that the wrong filter was used on my vehicle, which resulted in engine failure. Chris Dibs didn't take any ownership on their mistake. I advise ANYONE reading this to STEER CLEAR of this location, as they are UNPROFESSIONAL & UNRELIABLE! read more

I have been going to this repair house for 8 years. They are that rarity in the auto repair biz - HONEST. Example - they looked at my minivan this morning (they also do domestic cars). The front blower had quit, and I suspected the blower motor was dead (since there was no response at any speed on the variable control). I knew that when the resistor the speed control goes to goes bad, usually the blower works at some settings, but not others. I said to go ahead and replace the blower if it was indeed dead. They called me today and advised that it was indeed the resistor (it had failed completely), and the repair bill was much less than it could have been. Did I mention honest? I have NEVER had a bad experience with this shop. Highly recommended! read more

Worst experience with a repair shop, EVER! Do NOT take your vehicle here for repairs. They'll break things and accuse you of doing it! I took my car here to have 4 new BMW OEM shocks installed. After a few weeks, they called me to pick up my car. I drove away with a constant loud rattle noise, which I'd never heard before, and nervous about safety to drive it like that. They also broke my sunroof (which I've never had any issues with), but didn't know how, or how to fix. At first, they tried accusing me of breaking my sunroof! Told me to take it to the BMW dealership for them to diagnose for a charge of $187, which they said they would cover for me, as well as repairs. Well, they had my car again for 3 more weeks before calling me to pick it up again. They did fix the sunroof, but no refund on that diag fee, and still no resolution on the loud rattle noise after the new shocks were installed. Also, this time I picked it up with the trunk light exposed and hanging by the wire without the harness. What happened to the light? Where is the rest of it? They don't know. They also dented the doors this time (and damaged the paint). They did a sloppy job trying to hide the evidence with touch up paint (and of course they never mentioned anything about it). Now, I have kept my cool and been very patient with this guy. It has been several months now, and the only issue resolved to date, is the sunroof. This past Saturday I went up there for a refund on my diag fee and to ask about the trunk light (they've been ignoring my phone calls and texts). He said he'd write me a refund check next week, and he'd order the part for the trunk light, should have the part Monday, and for me to bring my car back on Monday for it. It is now Weds and they do not have the part. I do not have a refund yet either. He told me there is a 1 year warranty on parts and labor for the shocks. However, he also told me he will not fix the loud rattle noise that appeared after I dropped it off there for the new shocks. Again, I was told to go to the BMW dealership for them to diagnose the noise! And right after he said that, he told me once they put the trunk light back in (the way it was before I dropped it off), to never bring my car back to their shop again! I've been seriously taken advantage of here! I paid just shy of $2,000 for those shocks, only to get my car back in worst shape then when I dropped it off! And it was just sitting in their parking lot, unattended to, for weeks at a time! A huge inconvenience, and without any mention of compensation ever. Terrible workmanship, and horrible customer service. ZERO integrity, 100% incompetent. Pretty obvious why they are NOT accredited with Better Business Bureau (BBB)! BEWARE. read more

Went in for an oil change and was out in 30 min. They didn't try to up sell or tell me I needed additional repairs like some places do. Will do business with again. read more

Worts experience I have ever had with a mechanic. The AC in my VW Jetta stopped working. I brought it to European Car Care for inspection. Without even looking at the car they told me the AC kit needed to be replaced. I first paid them $1,153.98 to fix my AC system. As soon as I turned on my car when I picked it up, the AC exploded right in front of me. This was a big red flag. They tried to fix it right there and gave me a poor explanation. They were unable to finish the job that day. I came back the next day and when I received the car... a really annoying sound and vibration were coming out from the engine when the AC was on. The A/C never cooled down. They then told me that more parts needed to be replaced so that the AC would cool down. I paid other 146.56 dollars more on top of the $1,153 that I had already paid. The AC never worked after I spent more than $1,300. At the end Chris told me there was something wrong inside the car that was not letting the compressor blow cold air and therefore he was not going to be able to fix it. Long story short, I brought my car back in more than 10 times and gave them way to many opportunities to fix. I wasted many hours bringing the car back to them and the AC never worked. read more

My volvo was towed there for diagnostics and they notified me same day and offered a loaner car . I picked my car next day been smooth since . Thanks Chris read more