Best motorcycle shop in Chicago -- hands down!…read more Brought my XL883N Iron to Federal Moto and Mike and the guys absolutely knocked it out of the park. What really blew me away -- they took me in with no appointment, had my bike done within an hour, and still left me with plenty of riding time for the day. From drop-off to pickup, the communication was clear, the work was thorough, and the attention to detail was exactly what you'd want for a Sportster. These guys genuinely care about their craft and respect your time. If you're in Chi-City and need someone you can trust with your ride, look no further. Federal Moto is the real deal -- won't be taking my bike anywhere else!

With very limited Motorcycle repair and Maintenance shops in Chicago this place was great getting…read moremy Bike repaired and potentially for Motorcycle Maintenance. I had gone to many of the past ones in Chicago but then never offered good service and communication next to a reasonable turnaround time in repair or maintenance. Some are even cheating Motorcycle customers. Anyways if one is in dire need in Chicago to upkeep and repair ones motorcycle do go here. They are the only ones in downtown Chicago. Mike the owner of the business and Elvis his assistance even went above and beyond to put a extra clutch peg after leaving their shop. Their estimates for repair are reasonable and they try to work it out with pricing if it is too much to repair and insurance does not cover your damages. I got my 2009 Harley 883 sportster back and I am pretty happy since they got it fixed within less than a week. Do go here.

Nathan is the best. I was traveling through town and noticed my temperature running high in the…read morecity in stop/go traffic. I just drove at altitude in Rocky Mountain National Park earlier in the week and noticed same thing so was worried. I left him a message & he responded within an hour, gave me some advice, his opinion of the situation and offer to stop in if still an issue, and it was all OK! I was so grateful for his expertise, really put my mind at ease and I would take my Vespa here all the time if I lived here or was traveling here.

Tried a few others before I got to these folks. Got good advice on parts and shipping since I was…read moregonna hit a weekend. I got a long case short block then went back for the big bore kit when the one I had didn't fit. I went ahead and stepped up for the big valve head since my service was so good and I felt like I could trust the investment. I'll check here first from now on.

I bought a holdover 2025 Triumph T100 from Motoworks via Cycle Trader & the telephone, sight…read moreunseen. The communication was excellent. I felt like a team was taking care of me, not an individual salesperson. The sales price was better than I found anywhere else. The ease and transparency of traveling from New York to pick up the bike at their Chicago location was greatly appreciated. They even arranged to deliver the bike to my son's house in the western suburbs at no additional charge. Nothing but nice things to say about my experience. And what a great bike. It's beautiful and came in at a killer price. Thank you Motoworks!

Sales is great, events are a bonus, but service leaves something left to be desired…read more I purchased a Super Meteor 650 And I was very much satisfied with the selection they had available, and the ease of the transaction. They even delivered the bike to me after purchase, which was great. They offered me the winners circle package of service for 2 years, which I signed up for. That has not been so great. Each time I want service, it has taken about 3 weeks total. I remember the sales rep introduced me to the service department and was joking about how they were drunk all the time. I thought it was a weird joke, but maybe it wasn't a joke? So I recommend them for sales, but not for service.

Let's cover the easy part first. City Scooters is offering a great value by providing an easy to…read moreride bike when taking the "M" class license road test, delivering it legally to the Chicago North DMV, and providing a warm up and instruction out behind the shop. Now I want to cover the real value. I am a 60-year-old beginner who recently took a two day motorcycle rider safety class in preparation for the road test. I'm not afraid to acknowledge that I am an over thinker, which sometimes results in a bit of anxiety. Marty and Carlos found a way to meet me where I was in terms of capability and mindset. Yes, they were great instructors. Yes, I passed the test. That is not what made my experience great. Marty and Carlos made it great by meeting me at a human level with caring and kindness until I was ready to go take the test. As always seems to be the case, the people make the difference. I highly recommend utilizing their service and working with these guys. You won't be disappointed.

My bike was picked up July 11, 2026. Didn't get it back until August 11. Bike was dead and had been…read moresitting since 2018. Got a full tune up and clutch pack replaced. They didn't replace the 10 year old drive belt (extremely important!) Wasn't happy at all. Was told it "looked good" so wasn't replaced. If that belt snaps, rear tire could lock up while riding and could cause a crash, Never mind being stranded. Belt needs replacing every 3-4 years! Also needed two tires. They ordered 2 Michelins. When picking up my bike, the front was a Bridgestone and the rear was a Michelin. I was charged for 2 Michelins. Was told the Bridgestone was a "Bridgestone Michelin tire" and that the 2 tires were correct. There is no such thing as a "Bridgestone Michelin" tire. The mechanic didn't check tires before installation. Bike died 5 times between going home and driving it back to shop. battery was loose and the idle was way too low. Needed bike back quickly because it was going to be shipped to another state on August 13 or 15. New tire was in on Monday August 10 and wouldn't be done until Thursday August 13. Unacceptable. I had enough and picked the bike up August 11, got $65 back for the price difference of the front tire. Still have to get the drive belt replaced in the other State the bike is going to. Now I will be out more money for something that should have been done, as it's a safety issue. I simply don't recommend this shop because of extremely slow turnover and critical lack of awareness. Caveat Emptor.

Awesome service! Professional, passionate, competent, qualified, certified, friendly, reasonably…read morepriced, what else is there? - Mike's Motorcycle Towing

Had a chance to drop my Harley off at AlleyCat last week and I am extremely pleased with the work…read moreand results. It is easy to see that Greg, the owner, cares about each and every bike he services and has a true love for what he does. He took the time to inspect all aspects of my bike which had not been serviced professionally in a few years even though I was just looking to get my fluids changed. He made recommendations for fixes that I wouldn't have even thought of and I am extremely glad he did. Brakes are now working perfectly, gear shifting is smoother and riding is so much more enjoyable. If you are in need of service for your Harley, Greg and AlleyCat Motor is the place to go!

Guys seem to know what they are doing! Highly recommend..................................read more

so I've lugged my 1979 Kawasaki Kz 1000 LTD across three states the last five years and no one…read moreseems to know exactly how to work on it....one guy was real angry, another was a Harley guy...Lol. I got to Chicago and another shop did good work but when I looked at the charge I was like; "I know taxes are skyhigh out here but really?"...Then I found this shop, I had already decided to sell it and had an offer of $6 K. When I picked it up I fell in love with it all over again, they fixed what they were supposed to but they also made some other adjustment voluntarily. I love opening up all four carburetors and hearing that factory header growl, whatever else they did made it so I couldn't sell, shit I don't need the money at my age, gonna keep it now that I have mechanics that know what they're doing without making me bend over and grab my ankles......

I have an '85 magna v30. I had issues getting it running and decided to reach out to this shop for…read morehelp. Without even looking at the bike, the mechanic claimed cleaning the carbs was going to fix the issue. I had already cleaned the carbs but the guy was adamant. I removed the carbs myself and after about a month later they were ready. The bike didnt want to start. After investigating I found the floats werent adjusted properly. After fixing that, the bike had the exact same problem as before I had them clean and "tune" the carbs. I dont expect them to figure it out right away but now the mechanic is dodging my texts and the shop wont answer my calls. I paid 360 for them to clean already clean carbs and to crack the opening of the pilot screw.

Brought my bike for a check up and repair. Marc did a great job inspecting it, rejetting and…read moretunning my carburetor and getting it ready for Summer. I was very please of his work and how the bike runs

Me and SCS go waaay back. In fact; there's a review of mine on here from 11 years prior!…read more My first scooter (not purchased here) was a hunk of junk, but that didn't stop Vince on fixing it. I later sold that scoot and Vince was by my side helping me through the searching and buying process. 10 years later, I'm buying my second scooter through the same place and working with the same trusty owner. Vince is a great dude. You can tell he loves his job and loves talking scoots. He remains completely neutral on his advice and won't force you into a sale. He's patient and answers as many questions you may have. The shop itself is super clean, the prices are fair, there's absolutely no pressure, the staff is knowledgeable and friendly, and most stuff can be booked through the site... so very convenient! Don't skip this place up. Go on over and check out the two wheels they have on hand. Do a test drive. And find your dream scoot!

I wanted take a moment to review this establishment that I have been going to for years now. George…read moreand the staff at 'Second City Scooters' are doing good things here. They are establishing relationships within their community and providing a great service. The level of customer service and trust that they foster is a forgotten thing now a days. I hope they stay in they neighborhood for a long time.