I bought a holdover 2025 Triumph T100 from Motoworks via Cycle Trader & the telephone, sight…read moreunseen. The communication was excellent. I felt like a team was taking care of me, not an individual salesperson. The sales price was better than I found anywhere else. The ease and transparency of traveling from New York to pick up the bike at their Chicago location was greatly appreciated. They even arranged to deliver the bike to my son's house in the western suburbs at no additional charge. Nothing but nice things to say about my experience. And what a great bike. It's beautiful and came in at a killer price. Thank you Motoworks!

Sales is great, events are a bonus, but service leaves something left to be desired…read more I purchased a Super Meteor 650 And I was very much satisfied with the selection they had available, and the ease of the transaction. They even delivered the bike to me after purchase, which was great. They offered me the winners circle package of service for 2 years, which I signed up for. That has not been so great. Each time I want service, it has taken about 3 weeks total. I remember the sales rep introduced me to the service department and was joking about how they were drunk all the time. I thought it was a weird joke, but maybe it wasn't a joke? So I recommend them for sales, but not for service.

I needed a reliable company to transport a newly purchased motorcycle a rather lengthy distance…read more Great communication, timely pickup, attention to detail on loading and unloading my bike. Pickup and delivery was absolutely flawless. I made the right choice. Pricing was comparable to the service I received.

I used services to tow my bike Breakout it was taken care and handled safely and on time given by…read moretransporter

Visited this Harley Davidson while waiting with friends for dinner reservations…read more A few bought cool t-shirts. The shop was very clean and they had an excellent retail selection. One of the salesman stated this new shop is much smaller than a previous location. Never having been to that location, can only highly recommend this location for the Harley enthusiast.

Stopped in on the way to the airport to grab a t-shirt. They had 0 in the 2XL size, in any of at…read moreleast 5 styles that looked cool! When the sales lady asked how everything was I politely said, could be better, you don't have any 2xl, and her response was "that's not gonna happen!" I have literally been to 50+ dealers as I like to hit them everywhere I travel. Please see below pics of how I came in wearing a Harley shirt, hat and carrying a Harley bag. I have at least 100 Harley shirts, 8 leather jackets, boots gloves...the list goes on. Obviously she doesn't know that or that I also own 9 motorcycles, 2 are Harley's. Overall, this is the worst Harley dealer I've stepped foot in. Order some shirts, and don't have an attitude because you can figure out how to do so

Keith did a great job diagnosing the problems with my Ultra before my trip to Sturgis. The bike is…read morebetter than ever, like new he said. I feel confident taking it on the road again. It has a new charging system and other assorted parts that were put on it that make it purr. Thank you, Mike, Keith, Justin, Andrew, and Alex. For Answering the phone and getting me updates. I already have 2 more projects in my head to be done as soon as the parts arrive. If you are an Eagle Scout, ask for the Eagle Scout Discount, Mike is an Eagle Scout.

No. I don't believe those reviews reflect the experience I had…read more This isn't a place where you drop off your bike and get quick, same-day service. I brought my Ducati in for a general inspection, which cost $170. It took about 15 days and several follow-up phone calls before I finally received the diagnosis. By then, I picked up my bike after waiting two weeks. They emailed me a list of recommended repairs and instructed me to check off the work I wanted done. I replied... and then heard nothing for over two months. What really bothered me, though, was their approach to repairs. One item on the inspection was loose heated grips. Yes, they were loose, but they were still in excellent condition. Their recommendation? Replace the entire set. An honest mechanic would have said, "We can probably fix that with a $5 tube of grip glue and save you a few hundred dollars." Instead, the solution was to replace perfectly good heated grips. My Ducati is due for a Desmo service soon, which typically costs $1,200-$1,800. After this experience, I'll be taking my bike somewhere else.

Let's cover the easy part first. City Scooters is offering a great value by providing an easy to…read moreride bike when taking the "M" class license road test, delivering it legally to the Chicago North DMV, and providing a warm up and instruction out behind the shop. Now I want to cover the real value. I am a 60-year-old beginner who recently took a two day motorcycle rider safety class in preparation for the road test. I'm not afraid to acknowledge that I am an over thinker, which sometimes results in a bit of anxiety. Marty and Carlos found a way to meet me where I was in terms of capability and mindset. Yes, they were great instructors. Yes, I passed the test. That is not what made my experience great. Marty and Carlos made it great by meeting me at a human level with caring and kindness until I was ready to go take the test. As always seems to be the case, the people make the difference. I highly recommend utilizing their service and working with these guys. You won't be disappointed.

My bike was picked up July 11, 2026. Didn't get it back until August 11. Bike was dead and had been…read moresitting since 2018. Got a full tune up and clutch pack replaced. They didn't replace the 10 year old drive belt (extremely important!) Wasn't happy at all. Was told it "looked good" so wasn't replaced. If that belt snaps, rear tire could lock up while riding and could cause a crash, Never mind being stranded. Belt needs replacing every 3-4 years! Also needed two tires. They ordered 2 Michelins. When picking up my bike, the front was a Bridgestone and the rear was a Michelin. I was charged for 2 Michelins. Was told the Bridgestone was a "Bridgestone Michelin tire" and that the 2 tires were correct. There is no such thing as a "Bridgestone Michelin" tire. The mechanic didn't check tires before installation. Bike died 5 times between going home and driving it back to shop. battery was loose and the idle was way too low. Needed bike back quickly because it was going to be shipped to another state on August 13 or 15. New tire was in on Monday August 10 and wouldn't be done until Thursday August 13. Unacceptable. I had enough and picked the bike up August 11, got $65 back for the price difference of the front tire. Still have to get the drive belt replaced in the other State the bike is going to. Now I will be out more money for something that should have been done, as it's a safety issue. I simply don't recommend this shop because of extremely slow turnover and critical lack of awareness. Caveat Emptor.

Will use as long as I'm in Utah…read more Everything you'd want from a repair shop. Upfront, honest, and open about everything. Regular communication about the status of your bike. These guys really know their stuff, offers recommendation, and won't do any work without you knowing what you're getting into.

Scumbag, crook, thief. Gave money for parts, said he did the work, but never did. Do not trust…read morethis person or business, you will be sorry. https://spiderscyclewerks.com/ - I can't even rate my experience with 1 star, that's how bad it is, but unfortunately 1 had to give it one star in order to post this comment. Looks like others have had the same experience.

Guys seem to know what they are doing! Highly recommend..................................read more

so I've lugged my 1979 Kawasaki Kz 1000 LTD across three states the last five years and no one…read moreseems to know exactly how to work on it....one guy was real angry, another was a Harley guy...Lol. I got to Chicago and another shop did good work but when I looked at the charge I was like; "I know taxes are skyhigh out here but really?"...Then I found this shop, I had already decided to sell it and had an offer of $6 K. When I picked it up I fell in love with it all over again, they fixed what they were supposed to but they also made some other adjustment voluntarily. I love opening up all four carburetors and hearing that factory header growl, whatever else they did made it so I couldn't sell, shit I don't need the money at my age, gonna keep it now that I have mechanics that know what they're doing without making me bend over and grab my ankles......

Bike was exactly like advertised, transaction smooth and delivery of bike within 2 weeks. We did…read morehave an issue with the title getting lost in the USPS system, CCM mailed it on time, but USPS dropped the ball. After over a month of both myself and CCM requesting updates it was finally received. Again, this was not a CCM issue but they did work to get it rectified.

If your looking for a great deal on a bike go to chicago cycles they have the best prices out there…read more!trust me I have been looking for 2yrs for my deal this where I found it so compare ur price to Chicago cycles . Allen Pittman

Needed a bunch of gear(elbow, knee, chest/back, gloves, helmet) and didn't want to wait for…read moreshipping. Individual named Mike helped me initially, but what was kind of weird was that he just stepped away completely after he bought out a helmet in the size I wanted but not the color. As I was trying it on, another employee approached me and started making small talk, like he stayed right next to me until I handed him the helmet after I tried it on, then left me alone. Straight up felt like he may have thought id take off with the helmet. I was really debating on giving them my business after that, but then a 3rd employee asks me if everything was okay and he was super nice. He went and got exactly what I wanted out the back. I decided since I was already there, I'll buy just the helmet there and get the gear online. I would say that they're pretty stacked up in terms of gear, but that little interaction with the one employee really caught me by surprise. Can't say Id come back.

Wide selection and the staff is friendly. I would wish they would carry more leather in Dianese but…read morecompletely understand. They could order if I ask.