This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

I'd like to say thank you to National First Response Roofing!! They were able to help with our busy…read moreschedule and take care of the paperwork for us. They came out and did the job all in one day for us! Very courteous, professional and understanding. Explained the work and gave us options as well. So thankful!!

I had a dishwasher that leaked and ruined my kitchen flooring. I needed a restoration company and…read moredecided on National First Response because my sister used them when her roof leaked and she was extremely happy with them. Well, I, too, was thrilled with the job they did. Everyone was so helpful and knowledgeable from Christina in the office to Seth and David and their crew who came out to inspect, demo, etc. I wish more companies were like this.

24 Hour Flood Pros of Phoenix was so good I'm a repeat customer (unfortunately I had more than 1…read moreleak). Throughout both experiences, Matt came promptly, even late one evening within an hour of me calling him. The first time I was made aware of the leak, I was out of town and was forced to arrange restoration from Chicago. Matt and his whole team were amazing through this process and were even more communicative through phone and text messages so I would not have to worry, and calling me and letting me know timeframes they would arrive. The second time I was home and got to meet the whole team and they were awesome! With the 2nd leak, which was a neighbor refusing to cover the damages, they were super patient with payment, looping my litigation team in, and providing competitive pricing. In addition to their restoration team, Tiffany from the main office and billing department was super hands-on and quick to return my calls. Leaks suck, but call them, cause they don't suck. :]

I called 24 Hour Flood Pros right after I had the buckets in place to catch the rain coming through…read moremy wall. Justin was at my house within the hour locating the leak and putting a plan together to stop the leak and fix the damage. This was my first experience with a leak happening to the most expensive thing I'll purchase so I was pretty stressed. Working with Justin and Ashley reminded me there are still amazing people out there willing to help in your time of need. There is an old saying, Crisis doesn't create character, it reveals it. Thank you both for caring, it was exactly what was needed in my time of crisis. Terry T

Great service, job well done. I love the fact that they use way less water than their competition…read moreso your carpet drives much faster. In addition, they use way less chemicals so the cleaning solution is safe around pets and kids. Communication was wonderful. We highly recommend.

Service was great, quality of carpet cleaning is excellent! Price is very reasonable, definitely…read moreworth the quality.

Now days it seems good service and work ethics are hard to come by. From the first phone calls…read morewith Ashley and Vanessa, I was pleasantly surprised. Both ladies were quick in their phone responses, friendly and understanding. Their work crews were on time and took great care to get the area ready for the repair work. They used plastic and taped off areas to minimize dust and left the area each day clean and neat. Nico, Operations Manager, was reassuring and was not in any hurry to answer my questions. Thank you for your professionalism!

Our claim began on Monday, Feb 6th 2023. We had a leak coming in from our laundry room and it took…read moreus about a week to see if this was an insurance or home warranty issue, but when we found out this would be an insurance claim we contacted my ex husband who referred Alex with Slate. We called him on March 15th, he came out on the 17th and let us know the steps and process of what to do. He said to call our insurance (State Farm), assured us that they do a lot of work together and to make a claim. He said to tell State Farm we are working with a restoration company (Slate) and to start the claim. Alex did not give us a quote at this time but wanted us to process the claim in which we did. When that was done he started planning on his equipment arriving and getting the job started. Since she had told us that State Farm is a tricker insurance where he has seen claims like this get approved but also has seen claims like this get denied, we were VERY hesitant to start work and voiced our concern. We also told him we do not feel comfortable starting this process without the approval many times but he assured us by saying "Don't worry, I wouldn't accept this job if I thought it'd be denied" "It's okay, that we don't have the approval because if we don't, it's my job to get the approval because that is how we get paid." Our trust in him got our better judgment and we signed the papers to start work without getting a number estimate but again we have voiced that we want to stop at the threshold of our insurance deductible at $2500 because without approval we did not want to come out of pocket that much. We made it very clear financially we will not be able to go above that as well as move forward without being approved by insurance. Again, he was reassuring us that there is no way that this could be denied. (Texts messages attached of us asking for estimates and saying we need to stay with our deductible threshold) When the crew came on the 20th and started to pack up we had a conversation with the team because they were telling us how they would have to put plastic tarps up, cut out the cabinets (in the areas where the leak was not at.) I could only say "okay" cause I do not know what is right and wrong, what is wet and needs to be dried, I can only trust the company we hired. But when Thomas heard all of this, once again he questioned "why do you need to pull out all these cabinets? The leak is now there? What do you need to cut out the drywall that far? Why do you need to hang up tarps? That will be an additional cost." Which again, at this time Alex and his crew mentioned that they needed to test for asbestos, that they testing would be to our cost. I said, "okay but if it is hot for asbestos, would that make this claim more expensive? Because again, we have not gotten approval and if what is done so far is MORE than $2500 if it is hot for asbestos how much would that add on?" Alex said, "If it's hot for asbestos that will probably be an addition $1500" I then reminded and asked him again, "Okay Alex, remember we do not want to go over our $2500 if we are not approved yet. What are we at right now, cause if we are hot for asbestos and that adds $1500 we are already really close to our deductible. Shouldn't we stop until we get approved so Thomas will not be upset with the total?" Once again, "no, no Michele I am confident we can get this covered" Well, they ended up gutting our kitchen, ripping out the cabinets and ruining them that we can not put them back together, they told us no matter what they would do everything in the least invasive way possible because they needed to take pictures for the insurance company but again with the confidence that they would get this covered explained to us,"it's okay if they are damaged because if the insurance can not find a comparable match to what you have they will need to replace not only the cabinets pulled out but replace the entire kitchen." All of the review in pictures

I highly recommend Serv pro for your unfortunate water damage / problems to your home!…read moreJason and Zim were on the job right away. I was greeted with care and was provided World Class Service hands down. Jason walked my husband and I thoroughly through every single process of the way... both Jason and Zim were very knowledgeable and professional. I would highly recommend this company to anyone in need.

Beware!! Our beautiful home had some water damage due to a…read moresump pump failure, but servpro, hired by Chubb, is who demolished the house. They ripped out 30 year old Saltillo tile and mesquite door frames. All custom closets were unnecessarily ripped out. They made the house uninhabitable for 6 months. They did not consider quality or replacement costs for anything. No wonder insurance costs are outrageous. I would not let them near my house!!!

I dealt with Kallan Creager the cor owner​ Wesmor he requested a very large deposit over $3,000. He…read moretook my money, never did the work and then threatened me and told me he was going to keep my money and not do the work. I would stay clear of this company. They are thieves and if you want to get ripped off use them

My husband and I have finally found a contractor as meticulous as we are. We worked with Wesmor…read morefirst for laminate flooring, and again most recently on a bathroom remodel. We could not be happier. Every detail is perfect! The crew was timely, professional, kind, efficient, and cleaned as they worked. They laid paper on the floors and hung plastic to protect other areas of our home.The service from the owner and the office staff was equally wonderful. Our home was built in 1980 and we have a lot of updating to do. I'm looking forward to working with Wesmor over the next few years to get all our remodeling done. Great people. Great work. Great value. No stress. Thank you, Wesmor!

Quick to respond and honest. I had a water pipe leak behind a wall and they came out, dropped of…read moretheir equipment to help dry out the wall at no cost. They were nice and genuine, they were there to make sure my house was taken care of. At no time did I feel that they were there to just get money out of me or anything. I'm grateful Boston and Krystal came out to make sure my water damage was taken care. I've recommended them to my friends and family and I couldn't be more grateful for their service!!

Amazing service. Krystal talked us through every step of the process and made this all as easy as…read morepossible...thank you for great service