HORRIBLE HORRIBLE HORRIBE experience!!! ZERO stars if that were an option. Reading these good reviews is baffling how there are ANY good reviews as Chris is UNTRUSTWORTHY and apparently not that bright. Bought a garage door opener @ Sears 9/3/16. Apparently Alliance does the installs for Sears. We had an appointment for install on 9/9/16 between 8-11. Chris called and said he couldn't make it, so we rescheduled to 9/10/16 between 8-9am. Chris never showed, never called, NADA! So we called the number Sears gave us for scheduling and tried to reschedule. Told the person (obviously a lady in India that could not speak English very well) that we DID NOT WANT CHRIS since he's a flake that cant even keep an appointment (tells me he'd do a crappy install job). waiting for a different installer to call with appointment day/time (but nothing yet) So yesterday we had several calls from Chris saying he could not find our house, then the last call saying he was in the WRONG DAMN NEIGHBORHOOD all together. SO NO, Chris is NOT TRUSTWORTHY and pretty much a dumbass! Would not trust him to install anything since he cant manage to even show up!!! read more

I was very pleased with my recent experience with Alliance. I used the Yelp tool to request a quote, and they responded promptly and maintained communication. I needed my door re-balanced and a replacement belt. Chris was knowledgeable and I felt like a got straight information. He had the parts on hand and was able to complete the repair quickly and for less than I expected. Also, working under COVID conditions, he was prepared to take every precaution and I never had any concerns. He had a mask and gloves and he is set up to conduct transactions with no contact. read more

Chris was very professional and helpful. He came on very short notice and quickly and effectively repaired the garage door. The pricing was very fair. I would recommend Alliance Overhead Door to anyone! read more

I would like to review their actual work, but they never showed up. I talked to them about a replacement opener on Friday and they said they could come out between 8-12 on Saturday (today). They didn't. I called them at 1pm, they said they somehow forgot, were very apologetic, don't know how that happened, etc. I said if you can still do the work today, fine, otherwise I'll get someone else. They said they could come at 6pm and it will only take an hour. I agreed as long as they called me first. It is now almost 730 and I never heard from them. This is how a company does business?? read more

They came out to our house for a quote to fix our door that was having trouble closing. After disabling the door by releasing the tension on the springs, left and promised to get us a quote. (said we might need a new door) 5 days later and I didn't get a quote. Called a competitor to come out who fixed everything on the spot, no need at all for a new door, just needed to change some bearings and re-mount the tension springs. read more

I have been needing a new opener for awhile. I called them yesterday and got an appointment setup today. They estimated the prices on the phone before even coming out so I wasn't thrown off. Once he confirmed that a replacement was needed, he gave me my options and then magically was ready to install the opener right there and then. Just an hour later or so, I was the owner of a brand new spiffy garage opener! :) At first, I thought the price was a little high, however, it included tax, installation fees, the opener was of higher quality than I expected and he went out of his way to tighten up my springs, oil the door and balance them free of cost. I couldn't recommend these guys more for your garage door needs! read more

We called Alliance to get a broken spring repaired on our garage door and left a message on their answering machine. They gave us a call back within a few minutes and provided the best priced estimate compared to the 3 other places we called. They came out later that afternoon, did the job quickly, at the exact prices agreed to plus a bit more for a new bracket which it needed. They were prompt, honest, friendly, and I was grateful they could fix our door on the same day we called even though it was later in the afternoon. I recommend them and use them again. read more

Chris is very good. He is passionate about what he was doing and loves the works he did! Affordable price, professional knowledge, honest to his customer. Definitely I will call him again. read more

These guys were awsome professional highly recommend them to my friends and family they have done 2 garage door openers for me. Just awsome service read more

Chris and the team are great. They are honest, reliable and work quickly. Our garage door was not installed by them, and it broke during the recent storms. They showed up the same day we called them and worked in the rain to get the door working again. We will probably replace the door in the near future and we will be using them. Thanks for the help! read more

I had two new garage doors installed by Alliance about a week ago. I got quotes from 4 places and they had the best price and great reviews. They were quick to respond, on time, polite and did an awesome job. Highly recommend. read more

Had an issue with my garage door. The team was courteous, helpful, and could fix the door that day. I wouldn't hesitate to consult them with future issues. read more

Chris came out on a Saturday to take a look at our garage door, which was blinking and wouldn't close fully. Low and behold! A box of Christmas lights was in front of the sensor. Instead of charging me the $89 service call, he inspected the entire door, added lubrication it desperately needed, and charged me $49 for the tune-up. On top of that, his communication was excellent and he was prompt and personable. I would absolutely use Alliance again in a heartbeat. read more

Very good service. Chris fixed my overhead garage door, which I had accidently run into. He straightened it out and reset the opening mechanism. Gave me helpful information to avoid future problems. Will definitely use them again! read more

Chris just left after replacing our broken spring with a new one that has twice the lifespan of the one that broke. He was knowledgeable, prompt, and courteous; and explained all his reasoning behind his recommendations. The service was also reasonably priced, and completed within a couple days of us first contacting them. Overall, this was the best service experience I could have asked for and I would certainly use them again, although I'm convinced they did such a good job that we won't be needing any more garage door services in the near future! read more

Awesome company! They were very upfront about costs which was refreshing. They were also on time and replaced our garage door springs in less than 30 minutes! Would definitely recommend! read more

We've been having good luck with Yelp recommendations, and today was no exception. One of our two aging garage door openers bit the dust a few days ago after 13 years. We picked Alliance from Yelp reviews. Called the number today, explained our situation. 30 minutes later Chris showed up, diagnosed and confirmed the problem, gave us a reasonable quote, and was done with the installation, test and adjust of an excellent, basic replacement mechanism. Clean, efficient installation. Completely impressed and when that other opener fails, there's no question who we'll call. Thanks Chris! read more

I found their name through a neighborhood Facebook page recommendation when the springs on my garage door went out. Chris was super nice and beat the price of the competitor. He came out the next day and did the repairs in no time. I appreciated his professionalism and demeanor. They get five stars and would recommend them to anyone. read more

Called on Saturday morning and had a working garage door before noon! Work was done at a VERY competitive rate and the technician Bret seemed like a real nice guy. Alliance will be my #1 go to for all my garage door needs, thanks!! read more

Great Service!! I only needed a new garage door opener installed, and these guys quoted me the best price, the technician (Winston) was super professional. The price was exactly as quoted (no surprises). They showed up on time & the new opener was installed fairly quickly and running great. Would absolutely use again & recommend. read more

Thank you chris for fixing my garage door opener . he's very nice guy to deal with i would recommend chris to every one read more

After spending 4 hours waiting for another overhead door company to show up, I cancelled that appointment and called Alliance. They called me back an hour or two later and arranged an appointment the next morning. The tech (Ismael?) showed up on time and was very helpful. My garage door worked fine, and he admitted it appeared to be working correctly. I pressed him to make any adjustments to optimize the doors/opener function, and he stepped up to the challenge. He told me he has moonlighted for other companies who will push unnecessary upgrades, but he thought we could get my door/opener working with just a few minor adjustments. In 30-45 minutes we were done! I appreciate working with a company who has employees with integrity. For me that tells me the company has integrity as well. I would definitely recommend Alliance to anyone I know. read more

There is a reason that Chris and company get wonderful reviews....because this is an incredible service oriented company that truly takes care of their customers! We had to replace a broken lift master and springs and Chris was prompt and professional and took care of everything no problem at a reasonable price. We highly recommend him and Alliance! read more

Chris was fantastic! He called me back promptly. Gave me an accurate estimate on replacing my broken tension spring and showed up when he said he would. Fast and professional, he even finished quicker than he had anticipated. I would definitely recommend him. read more

Called this morning for a sagging garage door. Chris showed up in 2 hours in a rainy/cold morning. He diagnosed the problem and provided a fix on the spot. Great work. read more

when it comes to home mechanics and auto mechanics i approach the job with alot skepticism been burnt too many times. i just had my overhead garages fixed with new motors and other parts the garage door and out of allignment. i gotta say this is one of the best ive ever paid for and his price is very reasonable compared to all the work he did. Everything works perfectly and Chris is a wonderfull guy and easy to work with.if you have any kind of work needed on your garage doors, this is the guy to call a grade A mechanic if i could ,id give a ten star review !!!!!!! read more

I am so impressed with Chris - his shop is in my neighborhood, which meant he was able to get my garage door back on its track within an hour - meaning that I could head out for the evening's activities with the kids as scheduled! He arrived exactly when he said he would, provided excellent service at a very reasonable price, and was over all a very nice guy. He also gave me some advice about the door itself and when it would be necessary to replace (not now.) Alliance Overhead Doors is going to be my new go to garage door repairman/shop and you should give them a chance! read more

The spring on my garage door broke this morning and the door wouldn't open or close. I called Alliance and they gave me a quote over the phone. He was able to come promptly to get me all fixed up. Final charge was exactly the same as the quote. He also fixed the lights on the operator (it was more than just a bulb) without charging me extra. Professional and polite. I'll use Alliance Door again. read more

My expectations were definitely exceeded. I had a broken spring on my garage door. Alliance Overhead had the lowest quote and came out within 2 hours (they happened to have an open slot). When Winston arrived, he said the springs were different than he thought and so it would be cheaper than we had discussed. I can't recall ever having the estimate lowered before this. Winston also helped tune the other garage door. All this was done extremely quickly and professionally. I will definitely use again and will recommend them. read more

Just had a Chamberlain garage door opener installed and couldn't be happier. Alliance was running a little behind but called to confirm and was happy to accommodate. Installation took little over an hour and everything is working smooth. Great service explaining the product and features, very satisfied. read more

I left a voicemail for Chris and he called back within an hour or so. He said he was in the area and could stop by now if that worked. It did! He assessed the problem, gave me options and did the work there and then. It was if I was that "special" customer. Loved the service and the result. We processed payment without any issues. I would recommend him without any reservations. read more

My husband called this morning. They were there by lunchtime after other jobs they had this morning. Quickly assessed, quoted me, completed the work in 30 minutes or so and the garage door is working perfectly. Very nice guys who know what they are doing. Highly recommend. read more

Chris is a magician He came with an end in mind lol.. We had to fix garage door opener to our new garage and I was trying to do all kind of research for the ones that would fit in. As a part of my investigation I spoke to Chris about the products and his thoughts about it, right off he had his opinions based on experience, his expertise helped me to narrow down to a product that we can use, once that was done he gave me an option that either I can pick it up or he can do it for me which I thought was cool.. I called him with the pricing of the product and he gave his opinion on the cost to make sure that I don't pay more .. The day of installation he showed up on time , installed the new opener, made sure everything was fine ..all within an hour... It was professional and fast.. I would say he is a True Consultant..lol.. I would recommend him to anyone who needs to get the stuff done in the right manner.. read more

Same day, fast and completely professional installation. I could see he was paying attention to detail on the installation and took the time to also do some maintenance on the door spring. Friendly, fast and with competitive pricing. read more

Prompt service and quick repair exceeded my expectations. As a bonus, whatever they did to my door beyond the repair made it more quiet that it was when it was first installed. read more

Chris worked with me despite some real challenges my job had. He was always extremely professional and did a great job on the installation! All for the best price available too. read more

Our garage door spring decided to break on the weekend, I wasn't expecting to be serviced during a Sunday afternoon so I checked my email really late on Sunday but was able to get back to Chris and still get service Sunday evening. He called before arriving and once he did he was super professional, he immediately got to work and not only resolved the issue with a super competitive price he also helped my husband with greasing the chain and gave him a bunch of advice on noise reduction and system maintenance, we got way more out of the visit than just a replaced spring. read more

Chris has come out to our house twice for garage door repairs. During his first visit he had to do pretty substantial replacements on pulley, wheels, and one set of springs. We also had a pretty new garage door opener that had one small piece that was broken and he fixed that for free. The second time he came out he replaced the other set of springs and made sure safety cables were installed in all. Throughout both visits, Chris was responsive, polite, timely, honest, and provided a good value. We definitely recommend Alliance and we will use them again. read more

My teenager crashed into our garage door column. Called Chris and he was very responsive. Came out and replaced the railings that were damaged and made all the adjustments. Doors work better than they did before the damage occurred. Very courteous and professional. Highly recommended. read more

I have used alliance overhead door couple of times. I have to say Chris is very knowledgable and very friendly! Highly recommend their services! Highly recommend! read more