We appreciate all of the service that we received from three of the people that assisted us in…read moreleasing another Jetta. those people are Nate, Anson, and Dustan. Thank you.

This dealership is staffed with stereotypical car salesmen who happily lie just to get you in the…read moredoor, and have no respect for people's time. I was trying to sell a car on Facebook Marketplace when an employee named Nathan Nguyen messaged me about buying it, then invited me to come in. I asked if he'd be OK paying my posted price of $8,800 (its bluebook value), and he said "likely" yes, then when I asked a second time, said yes again. Once I arrived, he spent all of 45 seconds giving the car a superficial once-over, after which his assistant told me they could only pay $2,500 -- a complete joke of an offer, and a total waste of my time and gas. (I ended up selling it for $8,200.) Since this Nathan guy is their manager of used car sales, his behavior is probably representative of Winn Volkswagen. I find it baffling that these inconsiderate idiots see casual lying as good business practice. The only result of this interaction was annoying me, which isn't something that contributes to their revenue. All they got out of it was a bad Yelp review, and a guarantee that when I'm in the market for an ID.Golf in a couple years, I sure as hell won't be buying it from here. How dumb is that?

Oh boy. I made a drop off appointment with Fremont Auto Works, which shares a garage building with…read moreAdvance Auto Repair. When I pulled into the lot, there was a car blocking the shared driveway which made me think I couldn't go any further. When the owner came out to greet me, I said, "Hi! Is this Fremont Auto Center?" (There are a few different auto shops all in that area so I asked to be triple sure). He said "Yes! How can I help you?" And so I proceeded as if this was the place I'd made the appointment with. Well. It was not. I didn't find this out until I called the correct place to check on the car. I understand mistakes happen, especially when you share a garage bay with three other auto repair shops, but my question was very clear. I also learned that my address is required to be on file before I leave my car at an auto shop, and Advanced Auto did not get any information from me except my phone number, which was put into a personal cell phone, which was strange to me to begin with. An individual person at the business should not have my number in their phone. When I contacted Advanced Auto Parts, I was only then told what needed to be done to repair and maintain. I told them not to do any work, I'd be coming to pick the car up. Come to find out, they'd already replaced my front brake pads and rotor, and cleaned my air filter before even telling me what needed done and proceeded under the assumption that I'd approve the work. It's a shame. He seemed like a nice guy and told me about how he only charges for parts and not labor, but the whole encounter was just too dishonest for me to recommend this place.

please stay away from this guy the owner name don he is a…read moreliar . messed up my car sold him my old car and a motorcycle but never pay me yet . been 4 and 1/2 yr. i will take him to court to get my my money . cheater liar rate him zero

Excellent service and fair prices!…read more I called in the morning to request the parts I needed and dropped by to make the payment. Just a few hours later, everything was ready for pickup. Tony, who assisted me, was both professional and highly knowledgeable. Big thanks to Tony for making the process so smooth!

I called today because i needed a part for my vehicle,…read more a Very rude guy answered the phone and asked me for the licence plate of my car, i didt have it and i have never been asked for a licence plate before so i asked why he needed it, he said to look up the vin number i said i didnt have the licence plate but i did have the vin if he wanted it, he told me to call bacak when i had the licence plate and refused to help by just putting me on hold and never coming back to the phone or transfering me with anyone else. such kind of people should never be allow to work helping costumers, if you dont like dealing with people there is palnty of jobs out there that dont requiere you to havy any people skills, i hope management steps it up and pays attention to their emplyees because im sure is not the first time something like this happens

Robert Contreras is a very pleasant salesman to work with. I had a great experience test driving…read moreand buying the Carnival that I wanted on the same day. His knowledge and patience greatly helped to make this happen. And he also proactively worked with his manager Masih to get me a good deal. Although the add-ons that comes with the car is debatable and took some sweat to adjust, I'd assume this is a common practice across the industry unfortunately. Overall I would recommend Winn Kia for shopping your next car. Also huge shout out to the finance manager Ryan who made the transaction super smooth and answered all my questions!

This is for the Winn Kia service department, and their team was A+ from beginning to end…read more Scheduled with Bailey, who told me of a special they were running and got me scheduled right in the time slot I wanted. Was checked in by Jason (and also talked with a lovely woman in the service department whose name I didn't catch) who gave me an additional deal on tire rotation and basic inspection. They had me in and out in less than the estimated two hours. Highly recommend.

Good customer service. I Support local businesses. If they don't have the part you need they can…read moreorder it and you'll be back on the road again.

Great shop here and very helpful staff. Helping a friend install my clutch in my Tacoma at his…read morenearby shop & needed some last minute parts to complete the install. I was surprised that they had all the parts I needed in stock and the staff nicely put them aside for me so when picking up, it would be a much faster process. I totally appreciated that!

Got a nail in my tire on my commute to work, and thank goodness my coworkers accompanied me here to…read moremake sure I was okay. I appreciate the staff being honest about being unable to fix the tire since it's in the side wall, and it's illegal to fix it because the tire would explode if I drove over a pothole or a train track. I had a Michelin tire, and I lucked out that they happened to have a used Michelin tire in the same size. Front desk gal Jessica so nice! Really did a great job explaining things to me. They were quick to replace my tire, and I drove back to work safely.

Took my truck in for an alignment and was taken care of the right way. Rob found other issues with…read moremy truck . I asked if he could retorque the lift kit after he Had some concerns on how my lift was Installed pointed out lots of mistakes and corners that had been cut. Bolts on wrong and even tac weld washers on lift . Did my alignment and gave me pointers on what I could do to save some money on small repairs I can do my self. Now I wait for my new parts to come in and bring it back to get it fixed . Thank you .

I just had a 10am appointment on April 22. Only one of my tires appeared to have a slow leak since…read morePSI would decrease by 6-7 every 2-3 weeks. All other tires are normal. I asked AI some basic questions to not get taken advantaged of. A bald guy with a goatee "helped" me. I asked if he could check for a puncture or valve issue as well as remove wheel protectors. Immediately, he said it's a Tesla so it needs a tire replacement without even checking. No soap test or seeing where puncture was or checking tread depth. Just visually observed and said it was worn out. Did not diagnose where puncture was. Tread is quick fix while sidewall is when tire needs replacement. I replied my tires only had 38,000 miles which is midlife. According to AI, it is a "shop choosing convenience and profit over proper diagnosis". Beware.

No one likes to wake up to a completely flat tire and then finding a huge nail embedded on the tire…read moreitself. Luckily Bruce's Tire & Auto was very close by and after looking at the good reviews, I decided to bring the car in to see if I could get it repaired or assess if I need a new tire. [[ Location ]] I'm not sure if it would be easy to find if you weren't exactly looking for it but if you are, it's pretty easy to find. The inside is very clean and has a space for you to sit down and wait for any service you need. It has about 3-4 chairs and a work bench in case you are working on your laptop and need a place to put that down. [[ Service ]] Everyone was really nice including the two front desk people and the person who worked on my car. They determined that my nail was repairable/patch-able and I was very grateful. No upsell or anything and got me out of the door in 30 minutes for $45 to repair the flat. Couldn't have asked for better. P.S. I think if they got newer signs, it would make the outside look more appealing because it's truly a great shop.

Today, we returned to Fremont CDJR to explore options for trading in our truck, and the experience…read moreexceeded our expectations. Bunny assisted us during our first visit and stayed in touch to help arrange our follow-up appointment. He is professional, knowledgeable, and informative, with an impressive understanding of all the vehicles on the lot. He took the time to answer our questions and made us feel comfortable throughout the process. We also had the pleasure of meeting General Manager Frank, who was incredibly welcoming and genuinely friendly. From the moment we arrived, we felt valued and appreciated. What stood out most about the team at Fremont CDJR was their willingness to listen. They took the time to understand what we liked, what we loved, and what we wanted to avoid. They kept everything realistic, were transparent when discussing numbers, and worked hard to find a solution that fit our family's needs. Reza, one of the finance managers, was also fantastic. He carefully walked us through all the paperwork before signing, ensuring we understood every detail. His years of experience in the automotive industry were evident through his knowledge, professionalism, and ability to explain everything clearly. We truly feel that we made the best decision trading in our truck and purchasing our new vehicle today. The entire process was seamless, stress-free, and enjoyable. We can't thank Bunny, Frank, Reza, and the entire Fremont CDJR team enough for providing such an outstanding experience. We highly recommend them to anyone looking for a vehicle and a dealership that genuinely cares about its customers. Thank you!

My 2021 Jeep Grand Cherokee L started showing 4WD service dash light and it showed C1463-94 (Star…read morecase S2503000001). This is how it went... Thu 4/2/2026: Took my Jeep to Fremont CDJR for service. Mind you that this Jeep has been to this dealership for regular servicing for the last 50k miles since I bought it. Showed my dash light to the advisor and he starts the doom and gloom talk on how this can be due to transmission issues and when I did the transmission flush, etc. So I asked him a simple question that if it's really needed and then how come they didn't do it before as the Jeep has always been serviced here, well no answer to that question as expected. But that's fine because I know that's not the issue. SA calls me towards the end of the day and confirms that FAD needs replacement (that's expected) but here's the fun part, he claims it's possibly caused by "oversized custom wheels" so warranty will not cover it and it will be out of pocket! Then I ask him why he thinks it's oversized because my aftermarket wheels are the same exact size as the OEM Summit trim and then the story starts changing. He tells me that once the tech has written it on the service manual he can't change it....but, here's the best part...I told him that I have the stock wheels and tires so he asks me to bring it back with stock wheels and tires and they can POTENTIALLY fix it. Ok, I mean I thought your tech change the writing but how come the whole diagnosis will change once I change the wheels??? Fri 4/3/2026: Picked up my Jeep and they charge me $325 + credit card fee for the (wrong) diag. Attached picture of the wheels that I took when I picked up my Jeep showing the wheels/tire size. Thu 4/16/2026: Took my Jeep to Walnut Creek CDJR, same wheels/tires and no change. SA there called me after 2 hours that issue is confirmed to be FAD related and they will fix it under my Mopar extended warranty and it will be ready to pickup by next day. Fri 4/17/2026: Picked up the Jeep from Walnut Creek CDJR, paid them $200 deductible for the Mopar extended warranty. Picture of the Jeep at the Walnut Creek CDJR delivery bay showing that I had the same wheels/tires as before when they fixed my Jeep Mon 4/19/2026: SA from Walnut Creek CDJR calls to and lets me know that they refunded my $200 because it was fixed under the powertrain warranty. Mon 4/27/2026: Called Fremont CDJR and asked them politely if I can have an appointment with the service department manager because I would like to discuss about my previous service (as I want to get a refund of the $325 for the wrong diag). She pulls up my record and confirms that it's for the 4/4 appointment. She then tells me that the service manager will call me. Been a week and never got a call from them! The service department is literally running a scam and refusing warranty work so they can charge people for the parts and labor. Never taking my Jeep back to this dealer again!