After three days of being strung along by the worthless Ford dealership (whose conclusion was basically DERP we don't know what this is!), Allied solved my complex problem in under 30 minutes! Would definitely recommend them and go to them in the future! Much more helpful than Ford. read more

I've locked my keys in my car one too many times so it was time to get another spare. I have a 2007 Kia, and had gone to Home Depot and Ace Hardware to get a key cut, but both places couldn't find a match for my key! Blah. So I called Allied Lock & Safe and they confirmed they could cut my Kia key if it didn't have a transponder. I didn't think my key had a transponder so I said ok, be there right away! When I got there, the guy took a look at my key and was suspicious that it had a transponder because the key head was larger than normal. Two of them got involved flipping through a book and checking some database to find the facts, explaining that it also depended on what country the car was made in. They finally confirmed it didn't have a transponder after a few minutes and then promptly cut my key. It was pretty fast. Didn't spend more than 10 minutes in there. Paid $5.95, which could be on the high end of the scale? But after going to places that couldn't even cut my key at all, I wasn't gonna complain. The key works great, so consider me a happy customer! read more

Allied Lock & Safe - Keys & Locksmiths Near Me - San Jose, California

They are out of business and have sold their phone number to a locksmith in Fremont. The Fremont firm sounds like they have nice people, but they are a bit far for me to travel. read more

I'm so glad I found this place! I needed to make a set of keys for myself, after trying and failing twice with Orchard Supply (their key machine is useless and makes horrible keys which only work if you jiggle them violently into your lock), and also attempting to go to another place which was actually closed when they said they were supposed to be open, due to "short staff"... Well, Allied came to my rescue by making my keys lickity-split (seriously faster than the key machines at Orchard), and without any issues. The man who helped me was very friendly and he knew exactly what he was doing. I will definitely be coming here again if I have any issues with my locks! read more

My honey and I have been going to these guys for over 20 years for all of our locks & keys. Always fast service, very nice guys there.

The worst customer service ever!! This company is the locksmith for the office building I work at, so unfortunately I have to use them. One Friday my friend called & specifically told them we needed a key for one of the offices, and that I would be by the next day to pick them up. He seemed polite and said no problem they close at 2pm. The next day comes and I arrive at 1:19 & NO ONE IS THERE!! I call and no one answers, so I left a voicemail. I was so upset!! I literally had to cancel appointments, which means I lost $$$ NOT GOOD!! Since they're closed Sundays I went back on Monday to get the set of Keys. Even though, I was so mad the previous time, I didn't bother to say anything. I just wanted my Keys and that's it! As soon as I say the building I was there for one of the works says "Oh your the one who left the voicemail?... You expected us to be here on a Saturday night... We have lives to," I was shocked that he was such an ass. So he got my voicemail and didn't bother to call me back?! & I wasn't calling at night, it was in the middle of the afternoon!! I told him their window says they close at 2pm. And he continues with "it also says, by appointment only," .... Then why does it say they closed at 2!! It was just horrible, instead of being apologetic about not being open during their operating hours, he was completely rude & didn't stop talking bout it. I just got my keys and left. Th SECON TIME, I mistakenly locked my keys in the office and so I called and asked if I can pick up a copy of the key from their store (since I have before.) The old man Bill then said it would be $95 to send someone over & the wait is over an hour. I then told him I didn't need anyone, I just wanted to pick up a copy. Then he says I can't pick it up only my friend can. Long story short, my friend had to call so I can get a copy. He then took 15 minutes to make ONE KEY! Oh wait, he also filled out a receipt paper. And worst of all he charged me $25 for one key!! That is ridiculous!! I wouldn't recommend coming here at all! THERE IS NO CUSTOMER SERVICE !!!!!! read more

i called this morning to arrange same day service to rekey my house. Bill was helpful. I told him I had taken the day off to resolve this issue and he was able to work my into the schedule. Kai arrived on time and was very helpful and knowledgeable. I have used this service previously and will continue to do so. Prices are less than other local service (I checked) and most importantly, they DELIVERED! Professional, prompt and competitively priced. What more could you want? read more

I've never had to use a locksmith service before, so it was great when the person who answered the phone took the time to describe to me what was included in the estimate. He gave me a timeframe when I can expect the tech to come over and when they said they were going to be there between 9:30 and 10:30, they were there at 9:30. The tech who came out was nice and courteous and cleaned up really well. I wish I could say the same for the tech who installed my satellite TV. read more

Allied Lock & Safe is no longer in business. When I couldn't find their physical location, I called the phone number and was told that they had gone bankrupt and another locksmith in Fremont had acquired their phone numbers. read more

Kai is the nicest guy ever. It's damn $$$ for their service. But oh well when you're locked out you don't care.

I have sent Allied nearly all of my business (corporate and personal) over the past decade. In the past a gentleman explained how I could remove the tumblers to my locks and bring them to the shop to be retooled, saving me both time and money. Last year I met B. After complaining about the hours he was scheduled to work, he cut a key that took quite a while. The new key never worked and upset a client of mine that was depending upon it at the end of a hard day. I hoped B. was just having a bad week. This afternoon, I called Allied and B. answered the phone. I have some lock sets I want to reinstall as the new high-end ones have never worked correctly. Unfortunately, the old ones that worked fine when stored are frozen. After explaining my intent to B. with regard to only one lock set, I asked what might be the cause of the problem. He said he could send someone to my house and they could take a look at my lock for OVER $100.00 - just to diagnose the matter. I restated that the lock set is not mounted on the door, yet. B. repeated that he could send someone to my house for over $100.00! When I told B. that I could take my old lock set to his shop, he said I'd have to leave it overnight and then they could give me a quote. I am DONE with B. Ultimately, a new Schlage lockset is approximately $54.00 at OSH and less at Home Depot. My intent was to have Allied rekey the tumblers to my old locks (that were made when they'd last a few decades) so they'll match all of the others throughout the building. Now I don't know. I hope this shop will retrain B. and inspire him to consider serving the customer, rather than pillaging the clientele after infuriating them. After writing the review above, I called then visited a different locksmith who has many positive reviews here on Yelp. The locksmith loosened the screws that held the locksets together while stored and what do you know the old lock sets worked like new. Within an hour or so, the highly rated locksmith who worked alone, retooled a lock set or two to match all the other sets throughout the building for $15 plus a couple of dollars for keys he cut. read more

They are friendly, quick, affordable and easy to find. Bill was extremely helpful with the customer before me and it made me feel good about the visit. He is knowledgable and the prices are just right! read more

Went to Lowe's and Home Depot to have duplicate keys made, both didn't work, went to Allied and works like a charm. Also had my lock re-keyed, which they are priced competitively. Worth the extra trip for better quality and service that you get from Allied. read more

Stuck outside of house with car key and house key lock inside. Kai is really friendly and knowledgeable. I hope I won't lock myself outside again. Even a little bit pricey. But certainly I will recommend to my friend! read more

i've been happy with the customer service in this location, Bill is a great guy to work with, he knows his job, he is pretty quick and efficient. They do have mobile services, which is pretty handy and quick. i've been taking my business to them for the last 3 years, and i do recommend this location, and their services. read more

This place has always been great and really know what they are doing. However, I was a little disappointed when there was a bit of confusion regarding the Yelp deal I had purchased. Mind you, I asked twice about it prior to purchasing and using it, mentioned it two separate times before making my service call appointment, two different times again once the locksmith arrived and once again when it came time to pay. They told me they had no knowledge of the deal, they then argued that it was expired (I purchased it the night before and it was valid for one year) and then tried to argue that it was for online purchases only. It was very uncomfortable going back and forth with the locksmith and the business owner. Furthermore, it was frustrating when I had to point out to them both that the fine print invalidated every excuse they tried to use. So... Workmanship - 5 stars (they know what they are doing) Customer Service - usually 5 stars BUT on my last experience 1-2 stars read more

Had a key broken off in my car. They were fast and efficient and did it for cheap. I won't lie they weren't exactly the happiest and most friendly trio. I tried to garner some smiles but they were like the three stooges, grumpy version. Recommended overall :-) read more

Sat around for 30 min while the guy is dicking around on the phone after i told him i wanted a simple key made when he finally got around to making it it took 15 seconds for 3 dollers what a joke im going to home depot read more

Repair of the ignition on my truck was done efficiently, parts arrived in in time, and the installation was smoothly. All locks were re-keyed. Service was friendly and courteous. Much appreciated. read more

I needed a copy of my motorcycle key. called them, asked if they had blanks for it, they said "come in if we don't have it we will order it". so I get there, and without even asking me what I need, the guy tells me to come back in an hour since they're busy... cutting keys for customers who aren't there. I come back - they don't have blanks for my bike, and are not interested in ordering them. I buy the blanks myself, bring them in a week later and, drumroll... the guy tells me he won't cut them since he doesn't know what metal they're made of and doesn't want to risk damaging his expensive cutting bit. I went to Orchard City Lock & Safe a few miles away, they cut me two copies for $7 read more

The worst employee ever! I have used Allied for two years at my company to install door locks/cabinet locks, etc. Also to repair a Schlage mag lock on the doors that use electronic key fobs. The guy that does the locks on cabinets is very professional and good (Kai). The guy that works on the electronic door locks hates his job, lets everyone know it - the customer even - and is extremely rude (Rick). This morning was the last straw - he came out, was slamming the truck door, cussing and mad he was sent to do our job. I asked him to leave our parking lot rather than deal with his bad attitude - or have my employees put up with it. There are many good locksmiths out there - call one of them instead! read more

Parker Security & Locksmith Service has the phone numbers from Allied and they service the San Jose Area. They also have a large showroom in Fremont and great service. read more

Came in on a Friday afternoon to have some car keys cut. The employee was wandering around trying to look busy. He knew I was there, but ignored me for at least five minutes. I finally had to say "excuse me" before he would even talk to me. Maybe I should not have said anything, as when he did finally come to help me, he was clearly angry and gave me a stern look and said, "So, whadda you want?" He then said that I'd have to wait until he was finished "organizing" his workbench. When asked how long that would be, he told me in an irritated tone "when I'm done!" That was sufficient abuse for me. I left, never to return. This employee should be terminated for his lack of any concept of customer service.WARNING! AVOID THIS PLACE! read more

I called Allied Lock & Safe for a quote for my car key, however because they were book solid they referred me to another locksmith in the community. Worked out great. Its nice to see local businesses working together in the best interest of the public. Bravo! read more

I stopped in to get a couple of keys made. The service was fast and accurate. I have had such bad luck with keys made at those large "box stores" that is nice to be able to get keys made that actually work without having to "jiggle" them in the lock or return them for being obvious non-copies of the original. read more

I sent a request online but never received a response. I then left them a voicemail - again no response. Due to the good reviews on here I gave them a third chance and called them a second time - finally making contact. We agreed a 2 hour window and they turned up 45 minutes late. He managed to rekey half the doors but was unable to rekey the last 3 french doors - he said that he always had issues with this particular make of door as there was a flaw in it. He said that he would call me that evening with the phone number of the company so that I could contact them regarding the doors - of course, no phone call materialized. Although the technician was very polite and friendly - I won't be using this company again. read more

Just to give an update - I took my blank auto keys that I purchased on ebay to a locksmith located at a booth at the Berryessa Flea Market in SJ. He LASER cut both keys PERFECTLY in 15 minutes and charged me $30 for both keys. Both keys function perfectly. I followed the step by step directions to program the new key for my Lexus for the keyless entry and to start the car. My advise would be to go to this locksmith at the flea market. He was a nice guy, and did an excellent job. He knows how to deliver proper customer service. read more

Waited while they tried to make me Honda keys for 45 minutes and they finally gave up because they couldn't make them work. They didn't charge me of course, but told me to go to the dealership. Other people stopping by for simple keys seemed happy. read more

Very helpful and friendly. I have two part FOB keys and Allied made the lockout keys at a very reasonable price when compared to the Dodge/Chrysler dealership. I will be back. read more

They were very helpful in pointing me in the right direction for fixing a lock on my glove compartment that they didn't carry - even gave me a piece of tape to keep it closed. :-) Very nice people. read more

Not trustworthy which isn't good for a locksmith. I scheduled a repair of my front door and the replacement of another lock which required re-keying to match my existing. I gave the technician my home key to be used for the re-key. Without asking me, the technician made a copy of my key and took my original key. He said that my key was "Home Depot junk" even though I'd been using it for ten years. I asked him what he did with my key and he said he threw it away. I said I'd feel more comfortable if I could have my key back and he angrily replied, " What, you don't trust me! I don't need a key to get into your house!" Then he took back the new key he cut, stormed back to hist truck and gave me my old key. I had to explain to him how now I wanted both keys and that giving out house keys to other people was something I wanted to control. He still couldn't understand so I turned the tables and asked if he would make me a copy of his house key and give it to me? He stormed off. Later he stuffed the bill in the door handle and left a phone message saying that if I didn't pay within 30 days they'd apply a $25 surcharge. Now I'm thinking I need to rekey my whole house so this fix is turning into quite the expense. read more