This is a very professional company! I had a horrible sewage line back up through my toilet!…read more These guys were fast to the scene and got rid of the nasty. It took awhile to to get our hardwoods repaired, but they worked with my insurance company and it looks even better than it did before. They handled the whole mess and made it so much less stressful!

Quality Price…read moreProduct No good it says Riteway but they do you the wrong way Trust me I say don't use this company. You wake up to banging on your rooftop and haven't been warned that 4 non English speaking people are doing the job! The owners don't even know their names ‍‼

About a month or so ago I got my roof redone by #RiteWay Roofing & Exteriors. I waited before…read morereviewing to make sure no shingles blew off or anything like that because that would need to be added to the review. So here it goes, the quality of the work so far seems adequate and the roof from what I'm able to see looks good. That's where any praise for the company stops. Here's where it all goes wrong. Close to the end of the job I come outside and see one of the crewman pissing in my bushes. When I brought it to the owner's attention his reaction was basically no more than "hey, s**t (in this case, piss) happens". As a homeowner I feel I was within my right to ask for some sort of compensation or discount. This dude had the nerve to get offended. Said he can't control what his crew does, and got belligerent like I was in the wrong. Next he tried to charge me more than what was said in the verbal and written estimate. I couldn't let that happen, and he accused me of trying to get over on him. Is he serious?? So I said you know this is going to be a bad review. That's when he put on his cape and got SUPER mad! He handled this job completely unprofessionally even though I tried to give him opportunity to handle it like a businessman and boss he preferred to go straight up "street" with it. That's right up my dark alley so, whatever, I'm good with that. So to end the review, work is decent but a terrible business experience. For that reason, would I recommend #RiteWay roofing? Hell no! I'd recommend a high school shop class before recommending them. But if you can deal with possibly having to physically fight for what you asked for, go for it.

I cannot recommend this company enough! If you have any water damage issues, Jake from Carolina…read moreWater Damage and Restoration is the only person you need to call. Jake was at my house within 30 minutes of my first call. I had a leak in our 2nd floor laundry room that soaked through the ceiling, walls, and flooring on the 1st floor. Jake was quick to assess all of the damage and provided extensive photos/documentation for insurance. He even worked directly with the insurance company to make sure all the necessary repairs were covered. For the cleanup and restoration work, Jake was careful to protect all my belongings and he made sure I could live and work from home with as little interruption as possible. He organized every step of the project and was always responsive to calls and texts. He went above and beyond to get the project across the finish line, and I am incredibly thankful for all the work Jake and his team did on the house.

We saw a Restoration1 car at our neighbors, called the number to see if someone could look at a bit…read moreof water damage. The manager was still in the area & came over. John was so kind, careful & very helpful. He didn't try to sell unnecessary services & we felt much better about our house than before he stopped by. Very grateful.

I have to say some of the best customer service I have ever received. They walked me though the…read morewhole process and worked with my insurance company. Thanks

This company is amazing. They took care of my crawl space after my water heater exploded…read more I have gone on to help several friends of mine through water damage situations, and NO ONE in the Charlotte area we came in contact with came EVEN CLOSE to the professionalism and honesty of this company. Jim Kittridge in particular is an awesome professional and his communication with clients is very quick and super helpful. They have unusually great attention to detail and will GET THE JOB DONE RIGHT. Keep up the great work, guys!

They have done such a great job accurately diagnosing all the flood damage costs and conducting the…read moreappropriate repairs alongside it. Their prices are within our budget and they communicate anything new that comes up. Very impressed with their professionalism and attention to detail.