I am writing a review as a former property owner of single family residence in Palo Alto. Legacy…read moreProperty Management was my property manager from 2020 to 2026 before we sold our property. Legacy is a class act and I would likely recommend them, and the owner Derrick, as reliable, honest, and committed to exceptional service. Legacy is locally owned and operated and there's a grass roots knowledge and understanding of the communities they serve and the people they support. I will miss the "old fashioned, just pick up the phone and talk" relationship that I developed with Derrick and his team. Best of luck!

Excellent! Ashley is very responsive and professional as well as being friendly and helpful. LEGACY…read morehas been a great experience. A+

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

This place is getting worse. No real person responds any phone calls or emails. They keep adding…read moreunexplained charges, and it feels like a scam. Honestly, it seems fraud.

"I had such a great experience with A to B Property Management! Nayeli was were incredibly helpful…read morethroughout the entire process. They were always professional, friendly, and quick to respond to any questions or concerns I had. Their excellent customer service truly made renting a home stress-free. I highly recommend A to B Property Management and especially appreciate Nayeli for going above and beyond!" "Not to mention I've had a wonderful experience with A to B Property Management. Amanda has been such a great receptionist--always friendly, professional, and quick to respond whenever I had questions. Her prompt communication and excellent customer service made the entire process so smooth. I truly appreciate her help and highly recommend their team!"

Working with A to B Property Management has been a smooth and highly professional experience. they…read moreare attentive, organized, and easy to communicate with. They handle everything efficiently and with great care. Highly recommend them for anyone looking for reliable property management.

I've been working with North Door Property Management for management of my duplex and have had a…read morereally positive experience so far. Their team helped lease one of the units quickly with solid tenants, and they've been very organized when it comes to rent collection, communication, and handling day-to-day management issues. What I appreciate most is that they stay proactive and keep me updated without me having to constantly follow up. They've also coordinated several maintenance and improvement projects at the property and made the process much easier than I expected. The tenants seem happy, repairs get handled, and I feel like the property is being looked after properly.

Eli and North Door Property Management have impressed me at every turn -- both as a real estate…read morebuyer and as someone finding tenants for my property. I chose Eli precisely because I wanted a partner in my real estate journey, and he has repeatedly delivered on that promise. In every interaction, I can clearly see his attention to detail, deep expertise, and genuine care. What's more, Eli's communication is always clear and thoughtful, and his objective guidance has repeatedly helped me to make more informed decisions. I've always felt supported and in good hands. He and his team are wonderful to work with, and I'd wholeheartedly recommend them to anyone looking for a trusted long-term partner in real estate.

Great property management company! Travis was super helpful in finding exactly what we were…read morelooking for, and the application process was smooth and easy Throughout our time renting, the customer service and maintenance teams were always attentive, supportive, and quick to respond especially during emergencies. Overall a really great experience, highly recommend!

DO NOT LISTEN TO JUAN'S RESPONSE. IRENE NEVER RESPONDED TO ME TO TOLD ME THAT SOMETHING DIDN'T GO…read moreTHROUGH AFTER I REACHED OUT TO HER!! Unfortunately some of the worst property management I've worked with. First I started with booking an appointment to view a property in which I was delayed an answer till 20 minutes before the actual viewing time. I liked the property so I applied that same day in which I was connected with Irene Llanes. I was very communicative and available for whatever was needed of me. I uploaded my paystubs one day once it was asked of me and a few days had passed with no response so I contacted Irene who told me that it didn't go through and to try again. So my confusion was why I had to be the one to reach out and her not tell me anything. So I reloaded the paystubs again to which they didn't go through again for some reason. I asked her if there was any other way I could send them or if there was anything else I could do on my end to help, no response. I followed up the next day to see if there was a solution we can agree on and yet again, no response. I had called or emailed on multiple occasion for different reasons with no response from Irene. Even though I was on top of my application status, Irene failed to care and I ended up having to stay at a friends place because my lease came to an end and because of Irene's lack of responding. I've seen really good reviews of this company but I guess not many of these people have worked with Irene. If you get Irene, call the management and ask for a different individual to help you.

Robert and his team are awesome. They are professional, polite and put your mind at ease by taking…read morecare of every possible issue that will arise. I can rest easy knowing that they take care of our property like it is their own

I have worked with Robert and Reginald. They are great. I'm glad I was able to find Synergize to…read moremanage my property. 5 Stars for sure!!

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

This is my second time renting a home with Intempus…read more Interaction: Intempus team is professional and yet has been very flexible and accommodating to unforeseen situations. Maintenance: Each time their team has been really responsive to my requests and have taken care of problems thoroughly with follow up before and after. Overall, everyone I have worked with at Intempus, from the leasing agent (e.g. Lawrence Zuniga) to the maintenance team (e.g. Roberto) have been really great. It has been quite welcome to have these been taken care of so well so I can focus on living.

The homeowners association uses this company, and they absolutely don't do any maintenance,…read morecleaning whatsoever. They don't even respond to emails when you have questions, and they simply collect the HOA dues from time to time. They've changed the billing collection company, so every time you have to figure out how to pay the new dues. The billing software that you use has lots of bugs, so even if you set it to auto-pay, it will keep charging you additional fees. I am truly sorry if this is a company you have to deal with. If any HOA board members are reading this, please do not sign up this company to manage your building. It will get absolutely trashed. They will not do any maintenance or upkeep, and your property values will plummet.

I would like to compliment Justin from the Sunnyvale Office. who is my Management contact. I…read morerecently rented a one bedroom apartment in Los Gatos. I was transitioning from a long time residence in San Jose . There was initial confusion regarding my assigned parking. Jeff worked diligently to resolve . I encountered a severe case of pneumonia which has delayed my complete move in. I am amazed at the responsiveness. The unit I am renting is recently refurbished and had some minor issues. Jeff and the Maintenance crew immediately resolved the issues, and are top notch . I look forward to a long rental relationship.

Best property management I've ever worked with. Justin was very responsive and always willing to…read morehelp me address my concerns, even if he was sick or caring for his family. He always tried his best and I had a great experience with Altos despite some issues with the property owner himself.

Patrick was absolutely amazing to work with as both my buyer's agent and seller's agent. From start…read moreto finish, he was friendly, approachable, and always easy to reach. He consistently kept me up to date and made sure I understood every step of the process. What really stood out was how much behind-the-scenes work Patrick handled without ever making it feel stressful on my end. He truly works tirelessly and goes above and beyond to make everything run smoothly. His knowledge of the market and attention to detail gave me a lot of confidence throughout both transactions. If you're looking for a real estate agent who is hardworking, extremely knowledgeable, and genuinely cares about his clients, I highly recommend Patrick.

Working with Patrick was such a wonderful experience. When we first started our home search, we…read morewere only casually looking, but Patrick treated us with the same care and attention as if we were ready to buy right away. He was always willing to meet us at any house we sent his way, no matter how last minute or uncertain we were about it. What really stood out was how much he listened--he took all of our concerns seriously and never made us feel rushed or pressured. Patrick's patience, kindness, and dedication made the process so much less stressful, and he went above and beyond to make sure we felt supported every step of the way. We are so grateful for everything he did for us and would wholeheartedly recommend Patrick to anyone searching for a home!