My visit on February 15, 2026 was overshadowed by an interaction with Michele, who appeared to be…read moreacting in a managerial role. A customer had approximately 45+ items in the clearly marked "10 items or less" express lane. When I politely pointed this out, Michele did not attempt to resolve the situation or enforce store policy. Instead, she repeatedly dismissed me with "that's enough" and "it's okay," spoke about me to others while I was standing there, and when I asked her to repeat the comment she replied, "I wasn't talking to you." Rather than de-escalating, Michele's tone and behavior escalated the situation and created a hostile, uncomfortable experience. This is not the level of professionalism or customer service expected from someone in a leadership position. Very disappointing interaction. I have also contacted corporate regarding this incident and am waiting for follow-up.

I recently became aware of a new employee working the registers, service desk and self check. The…read morelady has a tendency to walk around with her smart phone in her hand and checking it continually. By doing so I noticed that she is not giving customers necessary attention and when she does she just turns and walks away. I am unaccustomed to this at Publix. The employees generally greets one with a smile and is friendly and pleasant. This person does none of those. She seems a bit gruff. I hope this is not a new trend at this store. If I wanted to be treated that way I'd just go across the street.

Married to a Hispanic. Love the vibe and the variety. But, 1$ for one apple?? The majority of…read morepeople who shop there have families, work for a living and are paying high gas prices too. You can buy a bag of Apples at Aldi for $3. Please re-consider pricing or pull apples off if your distributor is to blame.

I like the store because they treat customers very nice , also they always have it fresh and good…read morestuff

Impossible to get help from employees. My husband and I stood by a locked box with pet shampoos…read moreand medicine in it for 20 minutes waiting for someone to open it for us. Spoke with over 8 workers and none took the time to find someone with a key, even when they said someone was coming. You'll find your basic essentials here but everything is typically scattered and there is little to no customer service. Would recommend going elsewhere.

It's a shame that this Walmart has the reputation it has but I can see why. Discriminating against…read moresomeone with a disability over using self check out is crazy work. Then Terrell or whomever he wants to be today was very rude stating he's the store manger. Hes "it" he's the "one". Sir what does that even mean. And then everyone is so secretive about who the manager is like they work in the CIA or something.

Love Aldi! The produces are fresh and decent pricing. I always get excited to see the clearance…read moresections and home goods because every now and then, you'll find a gem in the pile They have awesome staffs and very friendly, always ready to help out. I believe every Wednesday/Thursday is when they'll restock and everything is well organized So go check out your local Aldi and find some goodies! 10/10 Recommend

Great store. The prices are amazing. The staff was friendly and this store was well stocked. I…read morethought the store was great. I'd come back.

08/01/2024 I have never had a good experience at this…read moregrocery store. Tonight was horrendous. When I first walked in I was greeted with hostility. It was 9pm and they don't close till 10pm, I was out by 9:38pm. The lady followed me all over the store and complained that I was taking too long. She accused me off shoplifting and searched me, found nothing of course. I gave my wife my bank card and went outside to cool off cause this was a pure load of shit. The lady follows me outside five minutes later asking me what the price is on some of the items I was purchasing. Like, do your job and walk your fat ass to the back and look. Don't chase me down trying to pick a fight. Do yourself a favor and go to Kroger, 2284 Murfreesboro Pike, Nashville, TN 37217 down the street. They have better food, cheaper prices and a much friendlier staff.

We have lived 2 miles form Compton Foodland for 24 years. The staff has always been helpful and…read morepolite to us. A good alternative to the big boy supermarkets with easy convenient parking. Some say their prices are high, store is dirty and unorganized but have you been to Publix lately. Considering how rude customers are throwing products around after they don't want it and just throw it down wherever it lands, the store is suprisingly organized and clean. Bob/Priest lake area

We stopped at this Kroger to grab some groceries on the way home tonight and don't plan on…read morereturning. There weren't any serious issues with it but it didn't feel super welcoming. The employees also didn't seem very professional and couldn't help us very effectively when we needed aid in checking out. It rang up some of the items at a higher price than they were supposed to be so we asked if they could help correct it. It took three employees to do so and they were yelling at each other and saying some odd things as if we weren't standing right there. It felt semi-awkward because of this. There were also random trash bags on some glass doors throughout the store that I've never seen at any other Kroger that felt out-of-place. We got our items and everything worked out in the end so, if this location is your only option, it'll be fine. However, it probably wouldn't be my first choice in the future.

DRIVE PAST THIS STORE The staffing is beyond terrible…read more I'm a Disabled Senior but, this Kroger has forced me to do Self Checkout, because they had 0 available Cashiers? Whomever makes the Cashiers Schedules needs to be Replaced. The Pharmacy is much worse. Just yday I was instantly placed on Hold and left to die. I stayed On Hold for 10 Min's at a time and then their phone would Disconnect without warning? I called back a total of 4 Times, I was left on hold for 10 Min's and then cut off without ever speaking to anyone? I put in a full hour just to ask them to have my medication Filled before I arrived. Many other problems with this 1 pharmacy forced me to switch to a Private, Locally Owned Pharmacy. Their pharmacy manager, Stephanie, is a highly skilled and friendly bonus to this pharmacy. Stephanie is the One saving grace for this business. It's really a shame that Kroger's CORPORATE POLICY has eliminated the possibility of developing a close relationship with your pharmacist.

My psychiatrist called in a prescription 8 days ago for me to pick up before my trip to the UK. I…read morewas told on Wednesday by someone at this pharmacy that I couldn't pick it up until Thursday. It's Saturday. My flight leaves in 6 hours and they are refusing to fill my prescription. I will be without my medication that I need while traveling internationally because Wafeek refused to do his job. He was also very rude and condescending to me while I was trying to get him or anyone there to fill my prescription.

I've waited for a few months before writing this review. I have always loved Publix and their…read morecommitment to quality and customer service, but this one is falling short- multiple occasions. If the review was strictly for the cashiers and baggers it would be a 1. If it was for the Deli and Bakery staff, it would be a 5. Clearly whoever is supposed to be selecting and training the front end staff is not doing their job or not holding them accountable. I was there yesterday and went through the checkout. The cashier said not one word to me, looked like she would have rather been having a root canal then be at work. not the standard " you find everything you needed?"- nothing and meanwhile there were others who I assume were supervisors yelling employees names across the store. I didn't see the guy that is usually supervising up front. He's always very friendly. I even said to the cashier "are you having a bad day? " it's just incredibly disappointing for a company that has such a good reputation. This is the third time this has happened there and the second with this same cashier. The guy bagging the groceries was not any better and although I had a full cart- not one offer to take it to my car. Now the deli was amazing. Even though they were slammed with customers, they could not have been nicer and more apologetic for the wait. The lady with the British accent is a gem! Always so friendly and welcoming. I hope they fix their front end issues. It's just not up to Publix standards and they will absolutely lose business because if people want to have a mediocre experience, they can shop elsewhere.

One of the best Publix locations I've been to, and I've been to many. The customer service is…read moreamazing and many people asking how you are and how to help throughout the store. Selection of fresh food and ingredients = wonderful! Look at those bundles of live herbs.... absolutely vibrant. Most grocery stores the herbs are dying as they don't take care of them. Love to see it. Shelves are always freshly stocked and clean, morning to night. No complaints. Just keep it up team!

Friendly and very helpful staff and decent selection of food. Definitely better than the other 2…read morenearby grocery stores. I can usually find good deals and most of the produce is pretty fresh.