Jarred and Brendan were both great! Jarred took my call but Brendan came to my house to look at my water heater. Turns out it's busted and not just a fix of course. While I try to see what my options may be with insurance Brendan fixed an outdoor water faucet while he was here which was a check off the to do list! On top of that he was honest and open about what he would suggest being the best options whether I chose to have them do the full water heater repair or not. I think I found my go to guys for plumbing needs! read more

This is the second time I have used Aloha Plumbing. The first was a minor job fixing a kitchen faucet a few years ago. When I decided to replace my two 12 year old hot water heaters, I called several companies, including Aloha, to get estimates. Another concern I had was one of the tanks was in the attic, directly over our master bath & bedroom. It was something we lived with but had heard of tank failures causing huge damages to floors below. Jerred assured me that a tankless water heater, located in the garage, would provide hot water to the entire house as well as 2 traditional tank heaters. A benefit would be hot water not being limited to the capacity of the tank size, for endless hot water. His bid was not the lowest, but I feel he was honest in explaining the pros and cons, as well as giving a firm price and performance commitment. Brenden did most of the work, including much time in the hot attic. He was friendly and willing to explain what he was doing and to answer my questions. Like Jerred, I sensed that he was honest and took pride in doing great work. He cleaned up when he finished and took away all the old parts and tanks. I could not be more impressed and would highly recommend Aloha Plumbing to everyone. read more

Brendon came out for a consultation for a water leak and later to reroute our main water line. He was professional and took time to explain the process. We definitely don't have any complaints. We haven't had any issues since getting our new water line about a month ago. read more

Unbelievable service! I can't recommend Jarred enough. He took the time to explain what he was looking at and why he was doing what he was. Top notch, accurate estimate and well worth the money spent. We will be using him again when we decide to buy a water softener. Bill read more

Jared was amazing. Last year they came out on short notice and replaced my water heater fast. Then a couple of weeks ago I had an issue with my outdoor faucet. Radiant wanted to cut a hole in the wall of the house and charge me $1200. Not only was he able to fix it for $400 but he did not have to cut a hole in my wall and he worked on my other outside faucet to make sure I did not have the same thing happen to it in the future. I will not go to anyone else. Honest and 1/3 of the price of others in Round Rock/Austin. Always call them after a quote from others. You will not regret it. read more

Jerred with Aloha plumbing was wonderful. The water heater in our rental house had stopped working so we had a friend who is a plumber look at it to try and fix it, but he could not (and actually made it worse per Jerred). Took a chance and called after they were closed to leave a message since the renters had been without hot water for 4 days. He called me back around 8:30 pm to let me know he had a cancellation in the morning and could come out. He spent a lot of time on the phone with me going over different scenarios, options, and costs. He went to the rental house right on time and kept in touch with me the whole time he was there by text. This was extremely helpful as it is our rental house and I was actually out of town and couldn't be there anyway. He was even so detailed as to send me pictures of what was wrong with the heater. The water heater was also only 3 years old and I had turned in the warranty paperwork so he was able to get part of it covered by the warranty. On top of this, he suggested a water alarm, which is a great idea as the water heater is in a heavily insulated attic and a leak could cause serious damage, and he was able to put it in for us. He was helpful, honest, and reliable and we will definitely use him again if any other plumbing issues come up. read more

I called Jerred for help with a leaking bath tub faucet that we couldn't seem to repair. It is an old bathtub so I was afraid it'd end up being a huge ordeal. Jerrod was right on time, extremely upfront about the costs and fixed the faucet perfectly! He even showed us what NOT to do to prevent the leak happening again. Great customer service, I'll definitely be using Aloha Plumbing for all my future plumbing needs. read more

Quick response and great service! Honest and reliable, what more could you ask for? I would use Jarred again for sure!

Our water heater had busted over night so we immediately called around to get estimates. Jerred was at our home within 20 minutes after we called him! He gave us a great price beating out the other estimates and he returned later that day to install a new water heater. He provided quick and professional service! I highly recommend him and will definitely keep his business card handy for future needs. read more

We had a pipeline burst in our wall at 6pm on Valentine's evening. When all the other places we called were telling us they could not come out until Monday (leaving us the entire weekend without water), Jarred was out in fifteen minutes and fixed us right up. He also charged no emergency or after hour fees. He did the job quickly and well, and even came out the next morning to help finish the original repair that caused the problem. I highly recommend this mom and pop service! read more

Gave us our best estimate and was not only kind, but very knowledgeable and effective. He quickly diagnosed and repaired our water heater at a fraction of the cost of other quotes we had recieved. Our water heater troubles were resolved in less than an hour and I will be using Aloha again in the future if my family ever requires plumbing related projects or fixes. read more

I recently called Jerred to fix a drain that kept clogging. He essentially diagnosed the problem over the phone. I called on a Friday and was able to get a Monday appointment, which worked great because the drain had not yet re-clogged, so there was no rush. He arrived on time, wore shoe covers while working in my home, repaired the problem quickly (his phone diagnosis was correct), left no mess behind, and offered free tips on preventing future clogs as well as preventing clogs in the AC unit that drains into the sink in question. His price was reasonable. He was professional, friendly, courteous and very helpful. I would definitely call him again for future plumbing problems. read more

Great service and follow up. Very professional. Replaced 40g water heater and did meticulous work.

I called Aloha Plumbing with a toilet that overflowed and would not clear. This is a second home I own in Georgetown and I appreciate that they were able to work with me remotely. I was given a time window when they would show up and they were right on time. They even gave us a heads up by calling 30 minutes before they arrived. Our technician, Brendan, was friendly, polite, and professional. Brendan diagnosed the issue and provided a price upfront then fixed the problem to our satisfaction. I called the office regarding another issue that came up and Aloha went out of there way to resolve it. I like that Aloha puts the customer first and would happily use them again! read more

Jarred came out on the weekend when my water heater busted and was leaking into my house. He quickly assessed what needed to be done and got to work replacing it and bringing the rest of that area up to code. He was straight forward and honest and made my weekend with a busted water heater go as smooth as it could possibly go! read more

I woke up to warped laminate floors and knew I had a problem! First thing, I turned the water off at the main and while I was doing it, my neighbor drove up and referred me to Aloha Plumbing! They had called Jerred because they had a gas line leak. Their's was an easy fix an Jerred saved them thousands of dollars. My problem was a pretty easy fix, but I had a lot of damage to my walls and floors! Jerred recommended a restoration service, Certified Restoration. A WONDERFUL recommendation! Thanks for the reliable, reasonably priced repair and the referral! read more

We called Aloha Plumbing the day after Thanksgiving for a leak we had at our sink on Thanksgiving Day. They came out the same day and Jerred was FANTASTIC! He figured out what was wrong right away and got it fixed for a reasonable price. Thank you Aloha Plumbing and Jerred for your great work and customer service! We will be calling you in the future for any plumbing needs that arise. read more

Jerrod helped me find a solution for replacing a dated shower fixture. He called several suppliers to inquire about replacement fixtures and then found the part on Amazon. He saved me from paying to have tile or drywall ripped out---thank you! He even gave me a quick tutorial on how to install said plumbing part. Highly recommend this plumber. He knows his trade very well. read more

I had a gas pipe issue. Jarred came to my house on time and fixed the issue with reasonable price. He is very kind, knowledgeable and effective. I highly recommend Jarred. You will not regret if you call him when you have any plumbing issues.. Also, he accepts credit cards!! read more

Now I know why Jerred gets so many nice reviews! A plumber who cares! He came to our house right on time for his appointment this morning, gave us an estimate on the spot and took care of our shower leak promptly. He took the time to explain everything to me (I like to know) and even left us a bag of cookies (thank you!). I am so happy we found a plumber that we like, who knows what he's doing and above all who cares and provide honest service. Highly recommended. read more

Jarred came out and replaced my busted water heater on Christmas Eve. All but one other company I called said they couldn't help me until after the new year. I am thankful that I found Jarred and Aloha Plumbing. They were reasonably priced and professional. read more

Well, this is my second review for Aloha Plumbing. It turns out I had two leaks one in the sprinkler system and one in the main line from the water meter into my house. I called Aloha back and Brendan came out to fix the problem. The Builder had installed PVC the entire way from the meter to the copper line into my house. Brendan replaced the broken PVC with PEX tubing which is flexible and will allow the ground to move independently from the house so that this problem will not reccur. Aloha also includes a one year warranty on their work. This is indeed a fantastic company. read more

Jerrod came highly recommended and I know why. He demonstrates and possesses exceptional customer service skills. He keeps appointments and is on time. He truly is a master plumber and extremely professional! He installed a hot water heater for us and recommended one that will warn us of a future problem (it has an alarm). He came the same day that we were experiencing water gushing from our laundry room vent and down the wall. Of course we had to turn off the water to the house. However, because of his responsiveness, we were not inconvenienced too long. Jarrod picked up, installed and provided us with a warranty on the unit. Most recently Jerrod came by and provided us assistance and guidance on a major leak we were experiencing. We did not know who to call or where to turn. Well Jerrod was there again on time with his knowledge and professionalism. He is a great person to have on your home or business team of professionals! I would highly recommend contacting Aloha plumbing for any and all plumbing needs. read more

I did not even use Jared, but wow (Just FYI). He talked with me on the phone about our water softner. EDUCATED me on it to find out it is an old model, does not even get serviced anywhere (Saving us at least $125 right there of having someone come out to tell us that) and what he would recommend using. He is going to be my go-to guy for anything else we need HANDS DOWN. I love business owners who actually educate me and make me feel valued. Also, I love he didn't see me as wasting his time. Chris has his number and he said my boyfriend is more than welcome to call him to chat about it as well. He recommended to me Tim @ Aqua Tech cause he actually installs the water softners as well as does the servicing and takes a look at them. Thanks for being an awesome dude, Jared!!!!! read more

Professional & fast in return phone call. Gave us great tips for maintenance and warnings signs for the future. Hoping we don't have many plumbing issues in the future but if we do we know who to call! read more

I live in Georgetown and my water heater wasn't making hot water so I called Jerred based on his great yelp reviews. I have no idea about the mechanics of hot water heaters. Instead of taking advantage of my ignorance, he told me that my breaker had somehow been tripped. He simply reset the breaker and only charged me for the visit. He could have invented a complex problem but did not do that. I am very thankful I called him. read more

Aloha plumbing helped me over the phone for FREE!!! The guy was SO great and helpful!! I sent pictures and he literally talked me through what to do to fix my problem!!! I will definitely call them next time so maybe they will let me pay !!! read more

True story. Jerred was suppose to come to my house to look at a leak in the bathroom upstairs. He sent a text saying his current job was going to take longer than anticipated and he would be over later. He never showed up. I sent him a text a few days later telling him he never showed. Not only did he responded and apologize, he sent Tiff Treats!!! Wow!!! Needless to say, I rescheduled him to come back out and look at my bathroom. Any person who will go above and beyond like Jerred deserves five stars. read more

Aloha Plumbing is the BEST! Professional, honest, excellent customer service and transparent/fair pricing. I called Aloha to schedule same day service for an issue I thought had to do with my plumbing. I was concerned that I had a pipe leaking behind my drywall, because the interior wall was accumulating water-causing the paint to retain a large water pocket. Jared squeezed me in the same day. Jared called 30 minutes before arriving. Upon arrival, he asked pertinent questions and thoroughly went through the house and attic to figure out what was causing the problem. Afterwards he explained that the water pipe/plumbing was not the issue, but he was able to identify the source of the problem. I pulled out my checkbook and was about to pay him the service fee, but he stopped me and wanted to see if there was anything else plumbing wise he could check on for me. I was surprised, because most plumbers would take the money and run. Jared does not charge per hour, he has a flat service fee and tells you the exact cost of any work he is going to do before he does it. He was able to fix an external water faucet for me while he was here (which in the long run saved me some money) and gave me some useful tips for preventative maintenance for my house. Long story short this was one of the best customer service experiences I have had since I moved to Leander. Both my husband and I were thoroughly impressed and will definitely be using Aloha for any future plumbing issues! read more

Yay! I'm so glad to have found Jerred at Aloha Plumbing! He was able to fit me into his schedule quickly and was so fast, informative, and friendly that I'm grateful to have met him. Aloha will definitely be my first call for any future issues and I will enthusiastically recommend him to friends as well. read more

First the technician came on a day he wasn't scheduled. Then I'm told it will cost $359 to replace a $15 cartridge. I went to Home Depot (5 mins away) and purchased the cartridge for $15, The puller for $13 and changed out the cartridge myself in 10 mins. I'm a business owner myself and have a very good understanding of parts mark-up and overhead and I don't care what licenses you need to have, I cannot see justifying $300+ for overhead. I definitely don't recommend this company. Bottom line, Charge a fair price for the job you're doing. Period! read more

Very impressed with this company. I had a stopped up toilet that no amount of plunging or snaking seemed to fix. I called them out to help, he tries a flush to see what's happening, and it's suddenly working perfectly. He did continue to check out the toilet to make sure everything was working fully and noticed that the flapper was dropping too soon and suggested a fix. I fully expected to have to pay for the service call, but he didn't charge me a dime. They definitely earned my business next time I have a real issue. read more

Called him today on a Saturday at the last minute because our water heater went out. He was able to squeeze us in and worked quickly and efficiently to repair it. He was also very communicative throughout the day via text message, and was courteous and willing to explain the entire repair process. I would highly recommend Aloha to anyone needing plumbing service in the Round Rock area. read more

Just had Brendan come to do some work for us with plumbing. Such a great job! Very honest! Very patient answering all my husband's questions he as texting to me because he as at work. We really appreciated his time and honesty Will definitely be using this company again. read more

I called Jarred about my Water heater was leaking at the output pipe. He told me he could not get to me for several days, but he took the time to explain to me on how to fix it myself. He even has a You Tube video explain on how to fix it. So the bottom line I fixed it myself , but I now have my go to Plummer If anything goes wrong in the future. read more

We were moving out of and into a new home and had some concerns about the gas hookups in both. Called Jerred and he dispatched Brendan Myers. Brendan arrived promptly was courteous and got right to work. He spent some time educating me on my issues and set a return appointment the following day. He returned at the appointed hour and fulfilled the work order quickly and efficiently. He then helped me out of a real jam and checked out the line at the house we were moving into and THEN HE HELPED ME TAKE IT OVER TO MY NEW HOUSE! This was above and beyond the call of duty. If you need quality service and fair pricing, hire Aloha. read more

Jerred is AWESOME! Hot water went out. Other plumbers were quoting 4-10 days to fix it. Jerred was at my house that morning and had it fixed in an hour. Price was quoted up front and very reasonable. He was so knowledgable and talked me through future water heater options. I will always use Aloha in the future! read more

Jerred did exactly what the other reviews said he does so well. He worked carefully and with perfection removing a broken water tank and installing the new tankless system. He is VERY knowledgeable about all facets of plumbing. He did a fine job and I am 100% satisfied. Use him - you won't be disappointed. From Sun City, Georgetown, Tx. read more

Jerrod is a top-notch Master Plumber which replaced my 16yo water heater this February. I called him out of the blue, as I had never done business with him before. He arrived at exactly his stated time, gave me a very fair assessment. He explained that the building code had changed from 2000 and said that it would only drive up the price to bring it up to code and it wasn't really required unless I was selling the house. Replacement was completed promptly and I have super hot water. Very personable guy, very friendly and no sales pitch or gimmicks involved. He is my new go to guy if I ever need any other plumbing service in the future. He even txt'ed me the next day asking me how everything was working. Call Jerrod, he will take care of you read more

I needed some water lines and a drain line/vent stack raised to accommodate a new vanity we purchased for our Master Bath... Jared from Aloha was great on the phone and was able to quote me a price based on pictures I texted him. We defined the parameters of the job, and agreed upon the price for the work. All done by text, which I really liked since that was a written record of our conversation. He was able to come out the next day... He was on time and ready to go... We reviewed the job and he got started. It was about a 4 hour job, and Jared completed it on time, and it looks fantastic. He even took the time to roughly place the vanity cabinets to make sure the rough in was in the right place. This is a huge upgrade over what was there. We had a good talk about possible future projects, and I will call him again in the when the need arises. I also liked that he did his invoicing on an iPad, and while I paid cash, he was able to take Credit Cards. He was not the least expensive quote I received, but he communicated the best, and did not try to charge me a service fee to estimate the work. read more